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Color Set
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67'726 Verifizierte Kundenbewertungen |
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Didn't work for my hairEven though I followed the instructions perfectly, my hair ended up being the exact same colour it was before. My hair also has a frizzy and dry texture now. I'm willing to try the product again, but I was highly disapointed with the results. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanette - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My instructions were not followed.My initial color was too brown, I canceled my account and was told I'd receive a free shipment if I wanted to try and explain to my "colorist" what it was I was looking for in contrast to what I received. I'm a redhead with just a touch of brown for a slight auburny copper look. I wanted the rich coppery light auburn. The first shipment was equal parts brown and mahogany with a touch of red. NOPE! I took you up on your free offer and requested a touch of brown, no mahogany, and more coppery red. This time it was mostly brown. Period. I'm done. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEve - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Waste of moneyColor lasts about 3 washes. Customer service is worse than terrible. Do not buy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLauren - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
SUPERBEGràce à Esalon j'ai enfin la nuance de couleur que je désirais depuis si logntemps et que je ne trouvais pas. Blond chaud avec une légère nuance de roux, j'en suis ravie. Pour arriver à cette teinte il a fallu plusiers fois ajuster ma couleur. Esalon a toujours très bien répondu à toutes mes demandes. Les produits sont de qualité. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Try it, don’t hesitate - you will be pleasantly surprised!I’ve gone to the salon for years and have had quite a few hit n miss experiences with my colour results. This kit however, gives surprisingly professional results. It’s easy to use, the instructions are foolproof, e-salon have thought of everything and made it all very simple to follow with minimum mess and everything you need is in the box so you’re not fumbling around for that extra pair of gloves for example at the last minute. I was tempted to return to the salon for my colour but this service gives a better result so I might just stick with this! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Excellent team, easy to deal withI have been coloring at home due to Covid. I have been impressed with how much easier it is with esalon as opposed to “drug store” brands. Their team has adjusted my color as I preferred. Would recommend! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good job!They did a goof job adjusting color to get it right for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Fantastic!The product was as easy to put on as any other product, and I love the results. The color is beautiful! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great dyeThis time 2 pairs of gloves were included which made the application and final step of lathering in the shower cleaner. I had only received one pair so this is a good addition. I am still loving the color after the adjustment to go a bit lighter. The kit also arrived as scheduled. I was a bit worried since I was almost out of dye on the last section, so maybe adding a bit more would be good. I was able to finish with a good result. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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LOVEThis is an amazing product. I was easily dropping $175 at the salon and my hair feels the same! I love that it isn’t like box dye. I hate how my hair feels and looks after boxed stuff. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |