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Color Set
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67'709 Verifizierte Kundenbewertungen |
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ColorI love the color. Eventually all of my blonde hair will be gone and I will need a highlight. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCynthia- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great color!Just want to thank Mindy for the great job she did on modifying my color. It's just what i wanted. Less brassy, but still shiny and with just a hint of red. You all are a pleasure to work with! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJane - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
commande du 6/01Bonjour, je suis désolée de ne pas avoir pu aller chercher ma commande du 6/01 dernier, en effet j'étais absente pour des raisons personnelles, est il possible d'annuler cette dernière qui doit être sur le chemin du retour, puisque je me suis présentée à la poste ce jour et pas de colis. Cette dernière est payée donc 2 solutions 1. je reçois les 2 commandes en même temps 2. nous annulons la 1ère et je réceptionne la 2ème en n'ayant pas de frais supplémentaires Merci de rendre réponse, je suis tjrs aussi contente de vos produits, bien cordialemnt F.Gérard 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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BrilliantBut i would like the copper to b brighter and to cover my greys in my roots a bit better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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After a few tries it turned out great!It took a few attempts to get the exact color I wanted, but I got there! Very vibrant and lasts a long time! The only thing I disliked was the bottles I got for my roots when I adjusted my color. It was the same as the last time, which looked a bit strange. I still love the overall color though!:) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIsabella - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
PAS RECU COMMANDEdésolée d'écrire à cet endroit , je ne vois pas l'endroit pour envoyer une réclamation: a ce jour je n'ai toujours pas reçu ma commande !! pouvez vous me tenir ,au courant car la somme a été prélevée cordialement RAGON BERENADETTE 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not the colour I wantedI adapted my plan as previously my colour was too dark. I chose a copper, which when sent to me was light brown with a slight red tone when in certain light. Definitely not copper at all. Even if I get offered a free colour again I would rather not try again as I've not been the slightest bit satisfied with either of my colours even though I had a very in depth chat with the colourist. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmma P. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
didn’t do anythinghonestly a little disappointed, colour did almost nothing to my hair and i followed the instructions exactly, usually everything’s great but i dont know something went wrong this time and i was not impressed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKallysta - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Wait time is really badWhile I was over all experience on the phone was very good. I am very very upset. I live in Canada. Paid for express shipping. I was told it will take up to 7 business days for delivery. Tracking doesn't work. I call today and was in formed that my hair colour will not arrive till Feb 15.2021. This is awful customer service. Now I have to go and look for other means. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChris - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Produit non reçuJe suis toujours en attente et aucune visibilité sur un délai ferme 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenInes D. - Merci de nous avoir contactés. Nous sommes sincèrement désolés pour l'attente de votre commande. Nous faisons notre possible pour que vous receviez vos articles. Nous continuons de vous informer par email. |