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Color Set
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67'709 Verifizierte Kundenbewertungen |
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Not going to like this but...Love the product but.. I want my product on the 1st but you can’t specify the first. I have to go in every time and put in the date ahead of time to get it on the first. You can’t put in 4 weeks because it doesn’t fall that way. Need to make it easier for the customer to put a date in and for the company to figure out how long it takes for that product to be received on time. I was expecting my order on the 1st, I will not be getting it until the 8th. Now I have to figure the date to use to get it on the 1st every time 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We take our clients' feedback to heart and continue to improve our service each and every day. We hope to continue helping you find hair perfection! |
Camo WandLoved this product; that is until my color was discontinued. I check back regularly but no more auburn. Wish I could purchase it again in my color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElaine - This kind of feedback is very rewarding. We're so happy to hear that you enjoyed our Camo Wand! We look forward to the next opportunity to delight you! |
color never stays inThis is my 2nd time trying eSalon and both times the color never stays in long , never stays vibrant I get better results with box at home hair dye. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGina - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
BrassyThe hair color formula sent to me made my hair a bright, brassy orange color. It had no blonde at all, just orange, which I was trying to avoid any color that would make it brassy. The light pearl did not work. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoanne - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Coverage lasted 2 weeksMy first few colorings we great but the last one my color was gone after two weeks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not what I was hoping forFollowed the instructions, and it didn't cover my grays. I've had better coverage with cheaper dye. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKellie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right. |
No funcionaMalísimo no funciona por lo tanto ya no compro mas perdí mi dinero 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGualdina - Lamentamos mucho que se sintiera decepcionado por los resultados de su aplicación de color. Nuestra Garantía eSalon Color Happiness es algo que siempre respaldamos, y trabajaremos contigo para alcanzar tus objetivos de color de cabello. ¡Esté atento a un correo electrónico nuestro para sus próximos pasos! Realmente apreciamos sus comentarios. |
I cant give less than one...My hair looks like a horrible red sofa. I can't even go out like this. Not sure how to fix it. I bought the brown copper and looks like a cheap temporary red farmacy color. I wish I could attach a pic to this review. I look like a clown and I did step by step. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKiria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I want to love itMy roots took the color beautifully and are the gorgeous copper color I wanted and grew up with. My ends didn't take any color and are the same brown with red showing through in the sun that I was trying to cover. (I have always had redish auburn hair naturally and switched it up and went purple. My job was not pleased so I went brown to cover the purple.) I'll keep trying because I love the copper. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristina - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Change colorI asked to go darker with a red tint, I was still receiving the same color. My coloring assist didn't fix my request. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarsha - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |