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First time usingI have very thick, coarse, hair that is halfway down my back. I have resistant greys also. My colorist of six years moved away, so I started looking for a replacement. I was searching for salons and saw eSalon, and figured I'd give it a try. I was pleased to see two bottles of color, one for ends and one for roots. I had never brushed color into my hair and honestly I made a horrible mess of myself doing so. Fortunately, the product didn't stain my skin and I didn't need the stain remover. I was worried about having enough product but I actually had some left over. I used the bottle method for the ends, and that was much easier for me. When it came time to shampoo, I looked at the packet very skeptically because it didn't seem very large. I was very pleased that it was actually enough to wash this pile of hair - very impressed. Not as impressed with the conditioner, I felt I needed more. I have a leave-in I use and combed my hair out using that. My worry was that I would get very dry hair, and that it wouldn't be as shiny as it was, but I'm very pleased with my results. I did miss a bit at the crown - again, brush was not for me - but everything else came out very nicely. I believe that I'm going to be saving myself about $75/month from here on out. Kudos. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEileen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Good home colorDifficult to apply yourself if you have long hair. The root and ends color are noticeably different so if you aren’t good a blending you will miss spots like I did. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessica - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom eSalon Made For You color! We truly value your feedback and look forward to hearing from you again in the future. |
Hair colourColour not bad but makes me older. I know I want natural looking hair near to my hair colour but it's not for me. And grey hair come out fast. Few what I have. Light Ash grey need for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJana F. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
mejorar el tinte para un cabello con canasMe pinte el cabello siguiendo las direcciones y no me pinto las raíces. Aunque el resto quedo bien y me gusto el color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Sonia: Gracias por tus comentarios. Sentimos que el color no haya cubierto las canas de la raíz. Nos dará gusto revisar tu fórmula para incrementar esta cobertura. Por favor, revisa tus emails te acabamos de escribir. |
Not worth the PriceNot satisfied the way the color starts to fade in just first wash and the gray starts showing. I have requested a color adjust in my last order but did not notice the change in my hair color. It's almost like using a drugstore hair color do not see much difference. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTripti - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Wrong colorI was pretty specific that I wanted a dark brown with ash to get rid of red. Instead I received a darkish brown with lots of golden and red hues not not ash.. At $30 a pop expected better than box color. Very disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not what I expectedThe color was not as vibrant as I thought it would be and I was surprised to my grey still popping through, very disappointing! Not sure if I’ll use their product again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessica - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Sin duda un acierto y gran comodidadEstaba cansada de que se me olvidara ir a la peluqueria y pasar meses con el pelo desastroso. Ahora con este plan, me recuerdan con mayor frecuencia la necesidad de cuidar mi cabello con tinte de alta calidad. me resulta muy facil de aplicar y el resultado es precioso. mucho brillo y duradero! además se portaron genial conmigo porque el pedido no me llegó debido a la tormenta de nieve y me enviaron otro sin coste alguno! muchas gracias por traerme el salon a casa. 20 von 24 Personen fanden diese Rezension hilfreich. Du auch? |
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This is a colour at home game changer!!Used box dye during the first two lockdowns and my hair wasn't coping well at all. E-salon popped up on Instagram and i thought why not give it a go. I have long dark hair,almost waist length with grey roots! This personalised colour was fantastic, my hair looks fab,feels fab and the step by step guide is fool proof! I will continue to use e-salon moving foward,even when lockdown is lifted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect MatchThis is the best at home kit I have ever used! Love being able to cover my roots when needed! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAbby - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |