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Color Set
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67'695 Verifizierte Kundenbewertungen |
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Excelente color.Solo quiero cambiar envio a cada dos semanas. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSilvia- ¡Muchas gracias por tus comentarios! ¡Estamos muy contentos de saber que le encanta su color eSalon personalizado, sus instrucciones personalizadas y sus resultados suaves! ¡Apreciamos que compartas y feliz coloración! |
SHIPPING ISSUES!I ordered this product on 4/10 it is now the 15 and the package is still setting at the mail facility how long do I have to wait? There are so many other companys with better shipping services, why should I keep purchasing from a company who doesn't seem to care about efficiency in shipping? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenToni - We’re truly sorry that our shipping did not meet your expectations. We take our clients' feedback to heart and continue to improve our products and services each and every day. We hope to continue helping you find hair perfection! |
Washed outI've washed my hair twice since I last used the colour and at first it looked great covered all the grey but not it just seems like it's washed out now 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarie G. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
purple tintI am very disappointed in the color. It is to dark and has a purple tint, I wish to cancel any future color products. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacklyn - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Didn't do anything on my rootsI have naturally blonde hair but dye it red. With any other brand I've purchased, it will cover my roots. This didn't. I will need to dye my hair again because my roots are still showing a different color. Honestly so unsatisfied. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSara - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
I want to unsubscribeI want to unsubscribe immediately! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It did nothingI followed all instructions, I've been doing my hair at home for nearly 20 years and even used eSalon back in September of 2020. This time around it should have been darkest brown with intense pearl (I requested a purple like pearl) My hair looks exactly the same as it did before coloring it. It's a light-medium brown. I've never had a hair color not take and fairly irritated I wasted over an hour and $30 just to have the same color I started with. If I could give 0 stars, I would. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Covered grays, Dried out hair.My curly hair (which needs a lot of moisture) was immediately dried out by this product. While it covers my grays well, the color was flat looking and the ends were dried out right away even though I followed the instructions to the letter. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Très belle expérience...Je viens de réaliser ma coloration, j’en suis très satisfaite. Facile à réaliser, résultat conforme à mes attentes. Délai de livraison rapide. Les cheveux sont doux et brillants. Un petit bémol pour le prix mais cela reste moins cher que chez le coiffeur. Je pense conserver mon abonnement. 14 von 16 Personen fanden diese Rezension hilfreich. Du auch? |
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Amazing natural result.I am thrilled with the colour, which is so natural. After many years of dreadful experiments with commercially marketed hair colours, I was relieved when I saw the beautiful end result and I am back to my natural hair colour. Thank you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |