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Color Set
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67'695 Verifizierte Kundenbewertungen |
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Très contenteVos produits sont de très grandes qualités. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Covering greys instructionsI have a few silver strands, not grey roots. I need to color my hair as if I’m changing my hair color, not a root touch up. But I absolutely love this product and the color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacqueline - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Dark blondI have used this product 3 times before and the color was perfect. I used this last batch (same color) and 20 minutes in I knew it was much darker than what I had used in the past. I rinsed it out but too late. It's two shades darker than before. Not sure what happened. Kimberly G. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
good color but does not lastI am already seeing some gray and I colored it April 10. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
mejor color brownHasta ahora me gusta el color, hubiera prefedido un marron mas definido 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLeonor- ¡Gracias por tus comentarios! A nuestro equipo de coloristas con licencia le encanta poder crear el tono ideal para nuestros clientes en casa, y siempre están felices de ayudar a hacer ajustes en su color. ¡Estamos emocionados de seguir trabajando contigo! |
LikesThe color did not stay on long . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusie- We're truly sorry that our Custom Hair Color did not provide great coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too dark and hair was terribly dryNot what i expected....... Hair was too dark and left very dry... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarlene - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Red and pink not copperMy hair is red at the roots a kind of mahogany in the middle and pink at the ends 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErin - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Don’t recommendThe color match was great. It did not last very long at all. I started out telling them I need something for stubborn greys and they didn’t send something to cover that. When I let them know, they sent another one free that covered them better. However after about 3 washes (with color safe shampoo and conditioner) neither dye lasted. Store bought dye lasts longer. Paying more at a salon for it to last and cover good is worth the money. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmma - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Un concept personnalisé qui n'en est pas unLes colorations e-salon coutent plus cher qu'un kit en grande surface et n'apportent rien de plus. La personnalisation est très limitée. Je peux aussi bien choisir une teinte à mon gout avec un kit d'autre marque. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSonia B. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous ont contacté par e-mail et se feront un plaisir de vous aider. |