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Color Set
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67'695 Verifizierte Kundenbewertungen |
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Perfect!Wow! I’ve purchased a few sets and my colorist has worked diligently on my formula to cover my stubborn grays and VOILA they nailed it this time. I feel 29 again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenYvonne - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
ColorLove my new color! Thanks Stefanie for getting my color just right! I have uploaded my picture with my color. Hope you got it. Compare with the before picture. Will continue to use this color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKris - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
They got it right!This is my second color with e-salon and they got it perfect again. I am 60ish and my color was originally strawberry blonde. Now I have some gray but it is also just sort of a flat color. The last color I got was blondish red and they nailed it. But when it grows out I really notice and lets face it, I'm too lazy to color my hair when I should. This time I went with a light brown with a little red and its perfect! I think I will definitely be doing the roots when they start to grow. The e-salon color is lovely and my hair has a great texture (its normally dry). The set they send has shampoo and conditioner for after the coloring. My hair looks and feels great. Thanks again E-salon!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCindy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
You made me cry!I’m a nurse practitioner in emergency medicine. To say this year has been tough would be an understatement. I haven’t had a haircut in over a year because I don’t want to accidentally expose a stylist or other clients to COVID from my patients. So I took a chance and tried the eSalon color. I put on an old shirt, crossed my fingers, taped your instructions on the bathroom mirror, and did my best to apply it like I’d seen done so many times in a salon. 30 minutes later I absolutely cried. THANK YOU. It’s PERFECT. I can’t believe I could make my own hair look this great! I will be forever grateful to you - and you’ve earned a loyal customer. It’s definitely a bright spot during terrible times. I appreciate you! Ann Scarbrough 358 von 370 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnn - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! Thank you for putting yourself on the front line! |
No more emails pleaseThis account has been inactive over 2yrs!!i don't even use hair color anymore.i DO NOT wish to reactivate;update ...thank you 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynn - We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Lo recomiendo, pero..En un inicio no estuve muy contenta con el color porque no se nota mucho, pero con el paso del tiempo empecé a verlo, creo que es un producto un poco agresivo con el cabello, a pesar del shampoo y el acondicionador que trae. Recomendaria realizarse una mascarilla hidratante después de usarlo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Its okThe color is good still not covering fine grey hair in front as well as I thought it would ! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaureen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Grey coverageBeautiful color but it just doesn't do well on covering my grey around my hairline on my face 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberley - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not enough colorWanted a little more color..left on as directed. Washed out with first hair wash. Do not wash my hair often. Use dry shampoo at least twice a week. Still didn't last long. Didn't even color right when sent to me. Disappointed. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenValerie - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Horrible customer service and the product is no betterWhen I filled out my initial questionnaire one of the things they asked is when I would be ready to use the kit. I said in about 6 weeks. It arrived a few days later. Six weeks later I am ready to use it -just about when I said I would be. But, when I opened the kit tonight, I discovered that the directions say you need plastic clips. They were not enclosed (so much for getting "everything you need") and I would have to pay another $10 plus shipping to get them. I resent having been told I would be sent a complete kit when the very first instruction in the directions mentions an item that I wasn't sent, and no alternatives are suggested. Adding insult to injury, because I was sent my kit way before I said I would need it, I am past the 30 day limit to return it. When I wrote to customer service they responded basically by saying "tough." Didn't offer to rush me the clips, didn't give directions for how to proceed without them. I am not interested in giving business to a company like this and you shouldn't be either. UPDATE The above review dealt only with customer "service" since at the time I hadn't tried the kit. I used it last night and am very unhappy. 1. The haircolor kit is significantly messier and more difficult to use than others I have used. I told.myself that at least this would probably be superior, salon quality color. NOPE. Read on. 2. I requested a dark blond with ashy tones. Instead I got an orangey medium blond - sort of a rose gold color. Awful. My only hope is that it washes out quickly. Again - give this a pass. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |