67'695 Avis clients vérifiés |
|
Trier selon : |
|
Very redWanted light brown got light red 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJulie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Magnificent ColorBy far the best color experience I've ever had. I could never get the color just right buying products from the store. Enjoying my results & getting plenty compliments. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDebra - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
PerfectI finally have the exact color I wanted. I have colored my hair for more years than I can remember. This is the first time I received the exact color. I absolutely love it. As well my hair feels so soft 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsTina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great ColorMy hair turned out perfect. Thanks so much. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLee - Thanks so much for your feedback! We are so thrilled to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing! |
Great Color & Healthy HairAll the products I used to use made my hair feel dry after coloring. My hair is now smooth & silky to the touch. The best color system I have used. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMary - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Like new colorI have been ordering since 2014 how many to get free color? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCathy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! Keep an eye on your inbox for more details. |
New Formula Gives Inconsistent ColorEver since the color changed to roots and ends refresher system I've had hot roots and ends thT are too light. Please go back to the original custom color roots formula. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKim - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
HOLY CRAP WHERE ARE THESE OTHER REVIEWS COMING FROM??I wish I could give this zero stars. I tried this because so many reviews on YT praised this hair color. So I decided to try the blue black. I gave up going to the salon after my hairdresser turned into an ass and would not dye my hair black after begging her to for MONTHS. She would lie to me and tell me that she dyed my hair black, but instead dye it dark brown. So I gave this a try against Madison Reed. Madison Reed had ZERO smell to it and looked BLACK. tbh it made me a little nervous because of how black it was. But! It turned out great! I thought oh good! I'm spending a bit more with esalon, I'm sure it's just as great. It's NOT. I followed this shit to a T and my roots were BLONDE. HOW??? Esalon was nice enough to get me a new box. Fast forward two months. I find my rhythm with Revlon natural blue black which has never failed me. It keeps my hair as black as I want it and hey!! It's $3! I have another box of esalon and I think screw it, I'll dye it with this. They say they fixed it. HAHAHAHA. what a joke. This stuff smells so BAD that I literally had a headache for two days and I thought I was going to pass out in the shower. I had the windows open, my bathroom door and shower curtain open. IT WAS AWFUL. this stuff is awful! For $3 I can use Revlon and it doesn't SMELL AT ALL! oh! It's also been a week and my roots? Just light brown and my natural hair color is dark brown. Skip esalon and buy Revlon or Madison Reed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsNicolette - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My hair has pink tints, this is not what I asked for. You guys don't listen.Very frustrated, I received an email with 4 new colors, bold black, warm brown, golden blond with highlights, and copper red. I asked for the golden blonde, I got blonde with red, which has an overcast of pink. I told the colorist, I wasn't happy with the way your red come out in my hair. This is not what I asked for, I did mention, I didn't like the purple overcast from my previous color. Didn't use it until this week. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBarbara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
color treated hairI love the color it turned my gray hair. It was so easy to put on. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJean - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |