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Color Set
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67'695 Verifizierte Kundenbewertungen |
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HOME SALON PERFECTION!My sister started using eSalon months ago, always getting great results-consistently. The $$ and time she saved from going to a salon, plus getting the same salon “look” convinced me to try. I just completed my second try and I am still incredibly satisfied. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMiriam - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Love love love my colorI kept changing my color but I think we finally got it right. So easy to apply, just love it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
GreatEasy to use and reliable 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Damage boxWhen I open the box the developer for the ends had leaked all over in box was only a quarter left so could not do my color not enough product to cover could you send a new box of both products 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShilagh - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Toujours pas blond foncéJ'ai toujours une coloration qui tire sur le roux et non sur le blond. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVirginie - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue ! Notre garantie eSalon Coloration heureuse est primordiale pour nous, et nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vont entrer en contact avec vous par e-mail et seront heureux de vous assister davantage. Merci encore d'avoir partagé votre expérience avec nous. |
Not good to darkDo not want any more products I already sent in a complaint to dark and you could spare a little more conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosemary- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Half of my hair fell outWhile doing my final rinse with the leftover color for shine in the shower, my hair just started coming out in clumps! I lost about half of the density of my hair and it continues to fall out all day every. I don’t know what to do other than discontinue use as it is directly related to this product 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
CouleurCouleur qui ne correspondait pas à ce que j'avais demandé photo à l'appuie 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSabine - Merci d'avoir partagé votre avis avec nous. Nous sommes vraiment désolés d’apprendre que notre coloration n'a pas fourni le résultat auquel vous vous attendiez. Notre équipe vous contactera dans un instant, par email, nous serons heureux d’ajuster personnellement votre formulation ! |
Buyer BewareCheck details carefully they send you out colors every month and debit your account for more than original price!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristine G. - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not happy it was not purple.The color that I oder was supposed to be like a purple but it didn’t come out it came out a dark brown. I also purchased a purple to stay longer but I didn’t use it . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPaloma - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |