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Color Set
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67'686 Verifizierte Kundenbewertungen |
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Did not cover gray very well. Dried out my hair.I am not ordering again... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Terry. We are sorry to hear that you were disappointed by the gray coverage of your recent color application and that it dried out your hair. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Don’t do itThis color was supposed to be a dark auburn and I got a copper ginger. Not what I wanted at all! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDana - I am so sorry to hear that, we truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No cubrió todas mis canas!Todo estuvo muy bien, el kit es bastante completo (aunque uno de los guantes tenía un agujero), el color me gustó mucho y agradezco el detalle del segundo frasco de tinte. Lamentablemente, el tinte no cubrió las canas de mis patillas, y algunas de la parte de enfrente no quedaron totalmente cubiertas, quedé algo decepcionada. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAna - Lamentamos saber que se sintió decepcionado por la cobertura gris de su reciente aplicación de color. Tus resultados son importantes para nosotros y nos tomamos muy en serio nuestra Garantía de felicidad del color. Esté atento a un correo electrónico de nuestros especialistas en color para resolver este problema de inmediato. Realmente apreciamos sus comentarios y la oportunidad para nosotros de hacer lo correcto. |
No longer interestedProduct color smelled and burned at times. Color was not accurate, price to high. I went back to supermarket color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHey Louise, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great color !Beautiful color! Very impressed! Stylist was right on with color! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaryjean - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
BienBien mes je voudrais arrêter ça sa fait gros pour moi je ne sais plus quoi en faire merci beaucoup Mme decourcelle 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Much betterLove the color and that it does not fade fast but immediately after dying my hair I still have quite a few grays. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Awful.Color did not come out right at all. Contacted a salon and they adjusted color but it did not cover over the mistake of the first one. Made my roots look ridiculous. Now I have to pay for color correction at a salon I previously sent pictures of how wrong the color was 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVicky - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn't cover my graysThis is the second time I try this product. The first time, I followed the directions and my hair didn't pick up the color with one use so I did it twice since I had product left over and then my hair took up the dye. The same thing happened this second time around, none of my grays picked up the color so I have uneven color throughout. I'm most likely not going to continue using this product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLorrine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Pas la bonne couleurCouleur rouge orangé.... j'en ai pleuré de rage!!! J ai dû récupérer ma couleur en allant chez un coiffeur...!!!! Vraiment déçue..!!!! Je me suis desabonnėe Cordialement 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristine D. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous ayez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |