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Color Set
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67'686 Verifizierte Kundenbewertungen |
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The Color Is NOT at all what I wanted!I am a freckle-faced 59-year old with a pixie cut and so couldn't figure out how to do a test strand that wouldn't somehow look weird. I should have just thrown everything in the garbage. I have a ginger's coloring and was hoping for something more naturally looking ginger copper not brown. I should have really been worried when I saw that mahogany was in the mix since now with my freckles I have a maroon based color that make me look like death warmed over. Well, at least Halloween is coming! Seems like a decent product, just wish the color had been what I wanted rather than what I got. I look awful in this color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJaNae - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Just what I wanted!The price is just right and the color is amazing! Easy instructions provided and all the tools needed. 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorColor was very vibrant. Loved the way it turned out ! Did a great job of coloring the gray . 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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GreatI absolutely love the color. My grey hair is gone. Can’t complain. 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Quality purchaseI was really impressed with the presentation and personal touch to my first order. The colour turned out great for a first attempt. I have just ordered another colour with a slight change can't wait to try it and see the result. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Not what I asked for!I requested a nice “ash” blonde colour since that is what my natural colour tends to lean toward. I excitedly followed the directions to the letter and ended up with the same reddish tint I can get from a cheap department store box colour. That was my whole purpose for purchasing your product to not end up with brassy clown hair! I am so disappointed and embarrassed to leave my house. I will never make this mistake again!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonnie - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. We appreciate you reaching out! |
Some things Aren't for EveryoneI left it on my hair 20 mins longer than suggested....did not cover my grey's....Well??? at least I tried. The packaging was EVERYTHING THOUGH!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJill - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Terrible color outcome!!The color did not cover my gray it did not turn out the color it was supposed to it's like this Auburn copper color I am not satisfied at all 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tried TwiceI recently purchased this kit. Followed the instructions and found that the color did not color my new growth. I reached out about my unsatisfactory results, sent descriptions and photos, they reformulated my color, I payed again (no free kit offered), tried again with a darker formula and leaving the color on for a longer time and still new growth has not been changed. All of this happening in less than a month. Very dissatisfied with this product. I won’t try it again. I had used it in the past with good results and have no idea what changed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPaige - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Perfect color!I loved my color! It has just the right amount of red--noticeable but still looks natural. 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |