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Color Set
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67'758 Verifizierte Kundenbewertungen |
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UndecidedWhile I love the quality and amount of color received, the color is way off what I expected to receive. After submitting a picture, and asking for assistance as well, I am very disappointed in how dark and blah the color is. I received a way bette color in a previous order years ago. My search continues for the perfect color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathryn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ColorI think that leaving the color on for only 10 minutes was just not long enough. I feel that the color has lightened more quickly than I'm used to. I think I will leave it on 15 minutes next time and see if that makes a difference. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaragret - We’re sorry to hear that your hair color is not covering as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with on next order! Please let us know if there is anything else we can do to help! |
calificacion 0no me convencio, no me quedo el color, ademas a la semana ya se habia ido. no lo recomiendo, totalmente inszatifescha. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmerita - Lamentamos saber que no quedo satisfecha con los resultados de tu aplicación de color. Nuestra Garantía de Felicidad de Color de eSalon es algo que siempre respaldamos, y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Por favor, no pierda de vista nuestro correo electrónico para sus próximos pasos! Realmente apreciamos sus comentarios. |
StopI am too ill to deal with using your complex procedures. 5 von 12 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HairI sent a pic of my hair and said I did not want any red and I have reddish hair please stop my auto ship 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRhonda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not workedTried this for the first time and really disappointed. I can just see all my greys! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTara- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poor Gray coverage.....roots turned YELLOWThe color seemed to match very well where my roots are darker...It did not cover my white roots around my hairline very well. The worst happened when I washed my hair with my own shampoo this morning....about 6 days since coloring.....they are YELLOW around my hairline! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoan- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Hate itNot a good color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTrish- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Way too much packaging!Initially fell for the "boxed" concept, but as I opened unnecessary packaging after unnecessary packaging including 2 pairs of gloves for one treatment, I realised your approach wasn't for me. Clever concept but colour no different than elsewhere and to be stood in a shower dripping with the remains of colour only to discover there wasn't an easy open top to either the shampoo and conditioner was the last straw, thank heavens my partner was in calling distance, otherwise my only option would have been to drip colour across the bathroom whilst I found the scissors necessary to open both! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim- Thank you for your feedback! We value our client input, and we appreciate you taking the time to share your thoughts. We are constantly striving to improve our products and service, and your feedback is appreciated. Please feel free to reach out to [email protected] if you need any assistance. |
The worstI asked for a light blonde copper similar to the color I had. Now my hair is dark red auburn and I have a business meeting I am presenting at in a few days and look like a circus clown. I am very disappointed in the color I was sent. This is nothing like what I wanted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |