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Color Set
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67'658 Verifizierte Kundenbewertungen |
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Please stop sending your product and cancel my subscription.Your product is fine, but I will never use it again. I do not like your website and how you prevent the consumer from cancelling. It's unethical! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFelice B. - Thank you for reaching out. There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Don’t like itDon’t like it. Cancel my subscription 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDyann S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not cover grays and left product on longer than needed.Disappointed. Your hair color may not be strong enough to cover my grays. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNicole S. - Thank you for your feedback. We are so glad that you could discuss your concern with our Color Team. Let us know if you need anything else. |
Light blondeTrying to figure out how to cancel this all together this did not cover up my gray and I was not satisfied 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMartina G. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointedI was expecting a very good product based on the reviews, and I am very disappointed, my grows turned out very dark and my ends very light, it has a very poor cover for grey hair. The color does not look even at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLiliana E. - Thank you for your feedback. We are glad to see that you could discuss your concerns with our Color Team. Let us know if you need anything else. |
Not correct colorI wanted it way lighter 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle S. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My hair turned orangeSo not happy. My hair is orange at the roots. I literally stated I wanted Ash blonde my natural hair color is not even that dark. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy B. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not any better than what I remember box color to beBased on my overview of the process, no one ever contacted me regarding my color selection. The packaging is cute but I would expect if the directions suggest I clip my hair up in 4 places the clips be provided, at least with initial order. While my first order was 50% off I do not feel this product is worth the full price. No additional service/support or direction than you would get in typical box hair color. I bought as a root touch up and not all gray covered (at temples specifically). I will see how long it lasts but overall rating is "average". 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca R. - We’re so sorry to hear that you were disappointed by the results of gray coverage. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair turned pinkI was hoping for a red copper but instead my hair has turned an odd reddish brown at the top with very pink lengths. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSamantha R. - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover greyDid not cover grey as well as I thought it would color wasn't as the Same as the color I use over the counter. Therefore please cancel all future orders thsnk you 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVirginia V. - We appreciate your feedback and we are glad that our Color Team could discuss it with you. Let us know if you need anything. |