|
Color Set
|
67'659 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Not happyI just dyed my hair today 6/13/20 and already getting another shipment I want more red in it that I can see whether I’m in the house or in the sun I don’t like this color at all 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenRuth - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
El tinte no cubrió mis canasEl tinte no cubrió mis canas, necesito saber si podrían hacer algo acerca. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHola, María: Gracias por escribirnos. Sentimos que le color no haya cubierto tus canas como esperabas. Nos dará gusto revisar tu fórmula y ofrecerte una solución. Por favor, revisa tus emails. |
It’s not the same color as last timeI liked the last color. I didn’t complain. I thought I would get the same color again. What I received is brown. It’s about 3 shades darker than what I had previously. What happened? This is not what I wanted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenFarrah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong colorWay too dark, colorist changed it on me 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKim - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
WrongMy review isn’t on color because I can’t use it. I requested all over color and was sent root and ends retouch. Not enough to do all hair so wasted my money. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenH.L - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UnsatisfactoryIt did not turn out the color I expected 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenAndrea - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Not at all the color requested.I asked to lighten up to a strawberry blonde, similar to Nicole Kidman’s color. The colorist adjusted my order to a different color than I requested, and now my hair is darker than it was before I started - it came out more like a Susan Sarandon color only without as much red tones. Very disappointed and a waste of my time and effort. Exactly what I didn’t want to be - a dark, mousy brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenSandra - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Incomplete orderWhen I received my order I was missing an extra set of gloves. Also I was under the impression that a brush to apply color was included in every order. Was i mistaken? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenCynthia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
A mi no me sentó bienEl tinte me causo alergia como ya lo comenté en un correo anterior y a pesar de haber enviado la foto solo me recomendaron un solo tinte que no alcanzo para cubrir raíces y retocar color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHola, Yucelis: Gracias por escribirnos. Sentimos mucho escuchar que tras haber utilizado nuestro tinte puedo haberte causado una reacción alérgica. Revisaremos lo ocurrido y nos comunicaremos por email para darte una solución. |
DisatisfyThe color did not last a all so upsetting only covered my grays for a week or less 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJovettee - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. |