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Color Set
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67'758 Verifizierte Kundenbewertungen |
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Darianna rojasPara mi no sirve e probado 3 beses y no me coge el color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDarianna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Couleur trop rougeJe trouve qu’il y a trop de reflet rouge dans ma couleur J’aimerai un beau brun sans aucun reflet rouge ou auburn 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChantal - Merci d'avoir pris le temps de partager votre expérience avec nous. Nos coloristes sont toujours ravis de vous aider à trouver la couleur de vos rêves et, en examinant votre compte, nos équipes vous ont assistée, selon votre requête, en modifiant la prochaine coloration. N'hésitez pas à revenir vers nous et merci encore de votre partage ! |
Didn’t work for meI have dark brown/black hair, and the new color did not show. My hair looks the same, there is no shine, or better feeling texture. The ladies in the photos look like they had a glamorous hair color result, but mine still looked dull. This was my 3rd time trying eSalon hair color, but this time handfuls of hair were falling out during the washing out step. Someone from eSalon said I may have had an allergic reaction, but I have never been allergic to hair coloring products before. I guess there’s a first for everything (or maybe there was too much of a certain chemical in this batch). 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My Hair Came Out Pink!I had used Esalon in the past and had done well with it. This time my hair turned out pink. I had to pay $160 the next day to have it fixed. Go to a real salon first. This is not worth it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the color I wanted and no gray coverage!I have been using your color for a long time. Last time, I said it was too dark and wanted to lighten it but keep violet highlights. This time, it's nearly black and did not cover my gray. I am very disappointed. And, as someone else said, the color doesn't last nearly as long. What happened? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarolyn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did NOT cover my graysI wanted to use your product specifically for root touch up to cover stubborn grays. It did not work for me and in fact made my roots a bit lighter than my color which I did not want. This is just not the product for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIvette - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
GraysIt did not cover all of my grays but I liked the color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLuisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Fait tomber les cheveuxTrés bel effet, mais depuis queje fais ces colorations, je perd beaucoup de cheveux, dommage pourtant la brillance la couverture des cheveux blancs est là. Mais ce n'est pas une coloration pour moi. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer Expertenlucile T. Merci beaucoup de nous avoir contactés. Nous sommes sincèrement désolés d'apprendre que vous constatiez une possible réaction allergique à nos couleurs. Nous recommandons de bien lire et suivre nos précautions d'usage avant chaque utilisation. Nous allons vous contacter par email pour plus d'information et d'aide. |
Not what is used to beI liked esalon when I started but something has changed, My color barely lasts two weeks. In addition, I am getting really annoying red undertones after two weeks. I have complained twice and nothing esalon had suggested has made a difference. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCindy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
So disappointedAfter using this product my hair turns brown! I tried using other brand black dye to cover the brown patches but It doesn’t work!.. The front of my hair is obviously BROWN and looks bleached !! This brand doesn’t work for everyone!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarjorie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |