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Color Set
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67'695 Verifizierte Kundenbewertungen |
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My hair colour didn’t changeMy hair colour didn’t change. I have dark brown hair. I selected medium brown mahogany copper. My hair colour didn’t change. Maybe the slightist bit copper when the light shines, but that’s even a long shot. My hair is still dark brown and doesn’t look different honestly. I studied hairdressing, so the fact the developer is only 20 vol is concerning as I learned 20 vol only changes tone, it doesn’t lift hair colour (go up a shade). . So yeah. Confused.com 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Nicola! We are sorry to hear that your hair color hasn't changed. We'll be happy to review your case in detail to provide a solution. Please check your email, we just contacted you. |
did not cover grays at all, only lightened themthe color did not cover up the grays in my roots or along the temple areas 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ColorThis last color did not color the roots. They are bright red! Also didn't cover the grey. I posted pictures of what it looks like now. I hate it!!!! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrenda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair colorI don’t see any color after coloring . Don’t like it. Would have been better if i got some visible color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRamsha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
J'arrête mon abonnementDésolée, deçue par la couleur pas si brillante et pas bien prise sur les racines.. Au début elles étaient trop claires et au premier lavage on devinait trop les cheveux blancs. Je préfère annuler mon abonnement. Voulez-vous noter ma décision. Par avance, merci. Michaud Christiane [email protected]. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristiane M. - Merci beaucoup pour votre commentaire. En examinant votre profil, nous constatons que vous avez déjà contacté nos experts coloristes concernant votre coloration. Nous souhaitons vous aider à remédier à cette situation, dites-nous si nous pouvons vous aider davantage. |
Couleur ne correspond pasJe ne suis pas du tout contente de ma couleur. Je n avais pas encore utilisé mon produit ayant encore un stock. Cette couleur est trop foncée et ne correspond pas du tout à ce que je souhaitais. De plus j ai déjà reçu un nouveau coffret que je ne pourrai pas utiliser. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCatherine C. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Formula you sent did not cover my grey rootsFollowed step by step your instructions Your formula did not cover my grey roots and since you stated guarantee 100% I would like to Be reimbursed because I a not al all satisfied with the results, please credit my account for the $32.00 Thank you for your prompt response 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSalisbury - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My hair is orange.I want to cancel. My hair is orange. I’ve always used ash blonde because my hair pulls reddish. My roots are orange. It’s awful. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichele - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It is not a demi permanent colour, ruined my hairI’m so extremely disappointed. Ignoring such a late wait time ( website states AU at the end and shipping time was nothing like on the website) Texture of the dye it weird, kind of like oil not cream, made my hair so freaking dry and horrible to touch. I wasn’t able to brush them for over a week which made then snap Also I ordered a demi permanent colour which came with 10% developer (I found it high but im not a hairdresser) and trusted you guys. Its a permanent hair dye!!!! That I was avoiding for years. You ruined 7years of me growing my hair back. Now I have horrible line and regrowth which I have never got before from demo permanent. DO NOT RECOMMEND. Destroyed my hair. (My friend who is a hairdresser confirmed that the texture of it it’s horrible and was surprised how bad my hair got afterwards) 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Sonia! We are so sorry to hear about your personal experience with eSalon. One of our colorist will carefully review your case, and will get back to you to help you further. Please check your emails. |
Different color then expectedI picked soft black and it made my hair more a brown with red highlights. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSummer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |