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Color Set
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67'695 Verifizierte Kundenbewertungen |
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The color is beautiful but just last 2 weeksI Love the color but after 2 week my white hair star showing again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My hair turned orange.I don’t know what happened. The first bottle that they had sent me foamed up purple. I’ve never had a hair color turned that color. My hair turned orange. I have very dark hair, so it was just my roots. But I look like a freak. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBeth - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Jamais reçuJe n’ai jamais reçu ma coloration ni la première ni la deuxième. C’est quand même bizarre. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonjour Christelle! Je suis désolée d’apprendre que votre commande n’est pas arrivée. Veuillez vérifier vos e-mails, nous vous avons répondu pour vous aider. |
Couleur non modifiée comme je l'ai demandéCouleur non modifiée comme je l'ai demandé. Ils disent qu'ils ont un coloriste personnel, mais cela semble être juste une belle stratégie marketing, et ils ne lisent pas les messages. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonjour Carola !Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre couleur. Veuillez vérifier vos e-mails, nous vous avons répondu pour vous apporter une aide supplémentaire. |
Très decusDevenue rouge horribe 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonjour Nora ! Nous sommes désolés d’apprendre que la couleur est devenue rouge. Veuillez vérifier vos e-mails, nous vous avons répondu pour vous apporter une aide supplémentaire. |
Very bad.I didn't get any colour change 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Arun! We are sorry to hear you didn't get any color change. Please check your emails, we got back to you to help you further. |
Nice color but short livedI'm going to give this another try, but I've used this twice and both times the color is beautiful, but fades. I expect it to fade some, but this color seems to fade within 2 to 3 weeks after coloring. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGretchen - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
UnsatisfactoryDidn't cover greys and colour is dull looking. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Danielle! I'm sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you. |
My hair color is different from the dyed roots.Not bad, but the paint washes off very quickly. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Olha! I'm sorry to hear your color washed out. Please check your emails, we got back to you to help you further. |
I did not want more than one and they sent it anywayI have been trying for weeks to get my $ back as they send you color monthly without permission. I told them I didn't even try the first one and I don't want a 2nd hence please refund my money. So far, no money. I am going to try the product that I got on the first order and review the good, the bad and the ugly. I wondered why they called me to see if I needed help with the application. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |