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Color Set
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67'610 Verifizierte Kundenbewertungen |
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I thought this would be nice.When I read about this , I thought to myself" that's nice to have your color delivered to your house. No more waiting til your roots show to update my color.Because I didn't get a chance to go to the store, or like most times. I just didn't want to go,being lazy. But unfortunately, your product died very early and I had to purchase my color at Sally's. Which I paid less then half the price of your product. So even though it's a great idea,I will continue going to the store . But thanks 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. Please feel free to give us a call or email [email protected] if you have any questions or need any assistance. We are always happy to help.Thanks for reaching out! |
It's okayim not impressed how my color came out. i was expecting an all over color 3 dimensional and the gave me a root kit which really didn't change my hair yes you can see a difference in my roots but i don't love it or like it. i feel i getting better results doing it myself as i have always done. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShenan- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Not quite rightThe color was darker than I wanted. Not enough highlights vs. My regular product. Initially unaware it was an automatic delivery, which is most likely my error. But each delivery cost more than I am willing into pay and the color is not correct. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
It was too darkI wanted to touch up my blonde highlights and what I was sent ended up the same or darker than my roots. I paid and put in the time to look exactly the same as I did before I did my roots. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmber- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
PedidoEl producto esta muy Fuerte me quemo el pelo y hasta se me cae tiene mucho quimico y me dano el pelo ya no estoy enteresada muchas gracias 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenYasmay - Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su cuenta de color. ¡Por favor, háganos saber si hay algo más que podamos hacer para ayudar! |
DisappointedThis is my third attempt with ESalon. The first time I wasn't pleased but fully accept this was issues with my selections. I fed back and alterations were made and I was delighted. I died my hair last week, the day before going on holiday as I was now confident we had it right. However I was wrong, yes my roots were no longer dark but my hair did not have the brightness and vibrancy of the previous colouring. Surely it should be the same each time, the information in the sheet was correct but I knew looking at the bottle when mixed up it was not going to be what I wanted. I do not think I will be continuing purchasing here. It isn't expensive if you achieve the desired colour but it is expensive to be disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLauren - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorI wrote to you yesterday about the color still being as dark as before and thought it would b lighter. I asked about getting some highlight to Mayb lighten it up. Can I do that? Would need a lighter brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDolly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Don’t bother for redsEven after working with your team for multiple months, this brand has not been able to formulate a red which doesn’t fade almost immediately, and have a brassy tone to it. So disappointed!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDena - Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
It washed right out and did not cover my grayIt washed right out and did not cover my gray 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDawn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Unsatisfied customerThis hair color is never even, roots always a completely different color, and yes, I followed directions. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElsa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |