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Color Set
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67'610 Verifizierte Kundenbewertungen |
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ColorThe color fades fast on my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNina - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
horriblethought i cancelled mu future orders-got one to day. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSuellen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Odio dos coloresDisgustada no lo siguiente....y me cobran otro son pedirlo. Es una gran estafa 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMerche - Lamentamos saber que se sintió decepcionado por los resultados de su aplicación de color. Nuestra Garantía de Felicidad de Color eSalon es algo que siempre respaldamos, y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Esté atento a un correo electrónico de nosotros para sus próximos pasos! Realmente apreciamos sus comentarios. |
Color is always too darkMy color always looks painfully dark for the first week- and then starts to look better after several washes and sunshine: More like my natural color. It tends to be a bit flat and lacks shine. I’ve added a personal keratin treatment to help with the flatness. I suspended orders indefinitely because I don’t like the extreme darkness the first week and spend most of my time with a baseball cap on, and that doesn’t work well for professionalism. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - Thank you for your feedback. We are so sorry to hear that we haven’t got it just right with your color. We're always looking to improve our service and products, and truly value everything our clients say. We appreciate you reaching out! |
Got the wrong colorI’d ordered rose gold and got dark brown. I would like a replacement please. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVanessa - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
No variation in colorIt made my hair soft and healthy looking. I didn't like the one color all over with no highlights. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTammy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color did not change my hair at all.First hair color kit did nothing to my hair. I'm going to try again since I condition with coconut oil and maybe there was too much on hair for color to adhere. So, first attempt I was very disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSue - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Harsh on my scalpThe product was not gentle and I had to Wash it out 10 minuets early because of the burning. The color wasn’t as I expected, it was much darker that the medium blonde I chose. I won’t try a second time 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSally - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too dark.The color I ordered was not the color I received. My hair came out way too dark. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDaviena - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
i was very unhappy with the color.I wanted a light strawberry blonde and I received a reddish mahogoney color. I am very unhappy. Maybe I wasn't correct in my choice but still very unhappy. i will use a medium blonde in 2 weeks to see if I can soften the color., if not I will go to a professional salon. I will not be ordering again. Sorry for the review it's just how I feel. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPhyllis - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |