67'610 Verifizierte Kundenbewertungen |
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Didn’t cover my grey’sI won’t be buying this again, was a great idea but didn’t come close to covering my grey hairs. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSharon - We’re sorry to hear that your hair color is not covering greys as expected. We've received your comments, and we'd love to adjust your formula to for your next color order to deliver results better suited to your needs. Our Color Experts have contacted you via email; please check your inbox for more details. |
I wanted to like itNot sure if it was the formula or the color but this color left a cheap looking tint to my hair :( I definitely have to go dark to try to fix this 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLori R. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
ArnaqueVous prelevez un abonnement sans que la personne soit aucourant Alors que je pense effectuer un achat poctuel Payer une coloration 25 euros c est enorme 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEl badri F. - Merci de nous avoir contactés. eSalon offre plein d’options pour vous. Si vous passez commande par le biais d’une offre promotionnelle, vous verrez également des informations concernant notre service de livraisons automatiques au moment de la validation de la commande. Vous pouvez aussi choisir l’achat unique si vous préférez commander une seule fois. L’un des avantages de notre Abonnement Couleur est la réduction de 20 % sur toutes les commandes. Il est sans engagement, vous ne payez que ce que vous commandez et vous gérez absolument tout : la fréquence de livraison, le report, l’annulation, l’ajustement de la couleur… Nous vous avons envoyé un e-mail pour vous expliquer plus en détail. Merci ! |
Adjusting colorIs it too late to change color? I like the first one. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEun J. - Here at eSalon, we are always striving to create the best products possible. We have reached out to you via email to discuss this matter further, and see what we can do. Keep an eye on your inbox for more details. |
Me disgustó bastante el productoEl color era muy oscuro y de un rubio oscuro o medio pase a un castaño. Y no es mi color habitual. Con lo cual me ha oscurecido bastante el pelo y he tenido q recurrir al final a un profesional 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaría José: - Sentimos mucho que el color no haya sido como esperabas. Estamos encantados de poder ayudarte, para ello te hemos enviado un email, al correo que tienes registrado en tu perfil. ¡Saludos! |
colorThe color was too dark... Sorry t 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAudra B. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
It’s okI wanted one thing but what they gave me wasn’t exactly what I wanted. Plus the colour faded fast. The shine & hair was good but I wish the colour lasted longer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie W. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I've asked to cancel and this company won't listenI turned off my shipments, and it even says "restart plan". It's not even set to ship but keeps shipping. This company is terrible. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonnie R. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Just to confirm, your Colour Plan has been turned off. Please let us know if there is anything else we can do to help! |
Good, but too lightI really like this, but the color is a bit too light. I’ve never been able to find my true hair color in a bottle. I was hoping this would be different. I am disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJamie P. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedy this situation. Keep an eye on your inbox for more details. |
Still not thereI want a light blonde overall, to match my natural color. We have been adjusting this, but the result is still darker than desired. It is now a medium blonde, at best. I wait over 10 weeks now between applications, in the hope that the next will be the desired result. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJeff - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |