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Color Set
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67'625 Verifizierte Kundenbewertungen |
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Envase sin sellarEl último pedido ha llegado en mal estado. al parecer el bote revelador no estaba bien cerrado y se derramó. Tengo fotos por si lo queréis ver. Un saludo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJussara- Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. ¡Háganos saber si hay algo más que podamos hacer para ayudar! |
Please, no more bottle application, always with a brush!This was my second order from esalon.com. The first time I was sent the same set, but the dye was to be applied with the brush. I was very happy and the color came out great. This order came with the bottle applicator. Maybe it works for a professional, but not for an amateur who needs to apply it all by herself. An extremely messy, cruel, and frustrating experience! As the result, the color was not even applied evenly and I am still left with grey spots. I plan to give esalon.com another chance. However, if it does not work out, I will never order again and make sure all my friends become aware of my experience. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlla- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not usedI haven't used mine yet, as I'm waiting for the hair dressers to reopened, that's the only reason I gave 1 star not because the product is bad ,I can't give an honest answer until I have used it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLorna- Thank you for your review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future with how your color turned out! |
DisappointedColor came out uneven. Roots are a less intense color than the ends. All over blotchy effect. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not very goodFast shipping but the color turned my hair a reddish brassy color instead of lighting it to blonde, had to have it professionally fixed will not buy again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color was okay. So much promise but just okay.First thing, they indicated that they’re going to send a brush with the kit, and that never happened. No brush with the kit. Good thing they included gloves. It’s like my kit was packed in a hurry and I get that. I just didn’t like that they say too much nice things about the the product but didn’t hold up to their word. There’s not much difference really with just using retail brand hair color.. The color and texture of my hair is the same. If there are changes, they’re barely noticeable. There’s so much promise on the product but it is just okay. I will be going back to my organic hair color. At least, I don’t have to expect more and still get awesome results as compared to this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarmina - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope you are able to find hair perfection! |
Terrible colorI had specified that I did not want any Red or Gold in my color. I actually prefer beige, ash Unfortunately the color is so so red. It’s terrible. I will definitely cancel 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Need to try one more timeWas absolutely delighted. Then I washed my hair and the colour had faded quite significantly. I’m going to try it one more time, but I’ll leave it on longer; definitely more than 2-3mins on the body of my hair. Maybe my hair’s more porous than most...? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSinead - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Extremely poor coverageThis was a total waste of my money and time since I wasn't able to go out without a hat for even one day because the freshly colored hair was a slightly reddish color stripe. Very disappointing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Supposed to be soft black with golden highlightsAfter doing step 1, went to step 2, I have 3ft of hair that was covered with that product for the 5 min. Went to step 3 in the shower and followed directions. Now all my hair is like a dark/ med brown with exception of a 6 inch long section of black in towards the ends. I have Natural soft black hair and that’s what I wanted to maintain. The products are good the color was just so wrong in the box 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelinda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |