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Color Set
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67'625 Verifizierte Kundenbewertungen |
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No better than the box from the storeColor seems the same, but this is more expensive and you have to wait for it to be shipped to you. I'll just go and buy a box at the store. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGina- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
disappiontedcolor much darker then i would like 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBarabara- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
MehI just didn't like the color. It wasn't what I was expecting. That's why I cancelled my plan. The color was like very mousy. My hair looked dry not shiny. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBianca- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
3rd try is still NOT Correct!I have discussed my color preference, sent pictures and my color is still not rght. It is darker each time! I would like to cancel my subscription. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenZona- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
No satisfecha con el producto.No me cubrió las canas. El tinte L'Oréal me da mejores resultados. No deseo comprar más tintes co ustedes. Gracias 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMargarita- Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. ¡Háganos saber si hay algo más que podamos hacer para ayudar! |
I've some grays that seem resistant to color!So, there are quite a few grays that are resistant to color. Also, the color could be a touch darker. My hair does oxidize quickly and seems to get brassy. I do appreciate the product & would like to continue. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathleen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
MehhIt was a great presentation with really cute packaging. Easy to follow instructions and for the most part painless. Unfortunately 3 weeks later it’s really brassy and so much lighter around my hairline. It looked great the first week but it started losing its luster quickly after. It may be my fault and I might’ve ordered the wrong color for my hair. I’m not a professional and I’ll admit I was a bit overwhelmed at choosing the color I needed. I’m going to hold off before ordering again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErin - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn't work for meDid not have the color results I chose. Followed directions explicitly, but noticed no real difference/improvement in color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJDag - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UpsetI accidentally ordered just a root touch up. I called 2 days later and spoke to two different people. They said they would send me another bottle with my order since it hasn’t shipped out. I waited 3 weeks for it to finally ship out to find out just the root touch up was sent. I refuse to wait another 3-4 weeks for it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBriana - Thank you for your feedback. We apologize for the disappointing experience you had with our service. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
DamagingThe color was fine but the ammonia about choked me to death plus caused hair breakage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |