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Color Set
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67'649 Verifizierte Kundenbewertungen |
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Permanent color fades so fastI’m so unhappy. Within a few washes the color almost completely faded back to my original color - I was told the color was permanent. Not great quality even though the experience and idea is fun. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlyssa- We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
HorribleStill tack my many. And the colour is horrible 😢 😫 😕 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMadalina D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I look like a clown.Hair is bright orange. Followed the directions, been dying my hair at home for years, this is horrible and I can't even look at the color swatches on the site! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTherese - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Still grayUpdate: I am now leaving it on for much longer and it is working better. It still doesn't cover as great as I would like, but it doesn't wash out as fast as store brands. Previous:After coloring, some of my roots are still gray. The color was left on for at least 35 min. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Nice colourNice but not the colour I wanted. Needs to be more vibrant. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWendy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not worth it.My sister is a cosmetologist and I had her apply the color to my hair.. there is no purple tint, the brown doesn't match. And the gray strands are coming through already. I do not recommend. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTina- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Souhait de changer de couleurJe n'ai pas aimé la couleur et désirerais en changer 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNathalie S. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que votre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous ! Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
color isn't rightThe hair color is darker than I expected. I thought the color would slowly adjust to what I want () after wash, but I've been waiting for 2 weeks and it's still too dark... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenApril- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not "Custom Made"I wasn't happy at all with my recent hair color that i received. It was not the shade that I ordered and now I have red hair. I had originally ordered the light brown hair color which is also close to my natural hair color. I received the blonde color which defeated the purpose of why I was dying my hair since I was wanting to get rid of the blonde or at least cover it up. I don't understand the reasoning behind changing my chosen shade when it wasn't several shades away from where I was currently. I now have red hair which I really don't think would have been the end result if I had just received what I ordered in the first place. It also seemed like I had specified that i had gray in my hair which I have none and i specified that I did not have any as well. The hair color choice has no reasoning behind it and I definitely don't feel that it was anything close to "custom made" for me even though I answered all the questions correctly and truthfully. I would have had better luck if someone had reached in a bag and just gave me an unmarked bottle of hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn't enjoy itI found very little to no change in the colour my hair was already and I found my hair was very dry afterwards and tangles very easily 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChantal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |