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Color Set
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67'649 Verifizierte Kundenbewertungen |
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Didnt come out as expectedIt didnt cover my greys, even I had it on for more than the alloted time 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCeleste- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Medium blonde blendColor is good coverage and easy to use. Unfortunately, still a red tone. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
boxed dye redI am canceling my subscription. I was very worried about dying my own hair so I made sure to follow the instructions TO THE LETTER. I ended up with nothing better than boxed dye red hair. Everytime the light hit my hair I had deep red roots just like I was back dying my hair in high school from drug store boxed dyes. I was trying to dye my hair a dark brown which is my natural color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachael- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not wild about itIt smelled like the store bought hair color. My hair was dry like when I color it with the store bought color. The color itself was very dark and dull. Not really impressed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle- Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. |
Never Received ProductNever received my product 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenViola- We're truly sorry that your order has yet to arrive. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
wish it had more gold tones instead of redtoo much red in the color. wish it had more golden tones 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEllyn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I'd rather go to the salon!I ordered a dark copper color to cover my grey, my highlights and be somewhat of a decent match to same level of darkness as my natural hair color. My order was changed because the personal colorist thought it would be too dark for me. They sent me the light copper which, unfortunately, did not cover my highlights and is far more brown than my natural color. The smell was absolutely noxious, very nearly made me pass out and irritated my eyes and sinuses. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMillie- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
BlahThis color is a dull mousy brown with a terrible golden/brassy undertone. I thought I had canceled all future orders, until they took the money out of my account this morning. For the LOVE OF GOD, please do not send me that awful color again! I wanted a deep rich color, not this orangey brownish color. I hate the color but gave a couple stars for the great packaging. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFlorence- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Never received product but was chargedNo product received 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathy- We're truly sorry that your order has yet to arrive. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
RED TINT-NOT DARK ENOUGHMy hair pulled a red tint and was not dark enough, I appreciated the two bottles. But it took awhile to come in and get everything set up 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMontana- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |