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Color Set
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67'649 Verifizierte Kundenbewertungen |
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It did the jobAlthough this product smelt good and looked amazing, the color is slightly patchy and it made a ton of my hair fall out when I rinsed the dye out :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCiara - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Muy oscuro para miCubre bastante pero me quedo súper oscuro ahora tengo el pelo de 2 colores 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela - ¡Realmente apreciamos sus comentarios! Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. Háganos saber si hay algo más que podamos hacer para ayudarlo. |
It didn’t cover my gray...So sad...I wanted this to work. Salons are too expensive! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Very dissatisfiedThe color was way off from what I ordered. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonnie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I asked forYour color still didn't cover my natural roots. I'm really disappointed. I don't have gray in my hair and the color still hasn't covered my natural brown hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGabrielle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair color darker than mine 2 time I mentioned thisTwo times I mentioned color was to dark turned my roots red bleached out and the rest of hair dark so they sent me purple shampoo it did not work no follow up to fix it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElaine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help |
Colour is goodFollowed instructions to the letter, colour has taken well mostly, but not my hair and scalp is very dry after usage. Afro hair needs a considerably richer conditioner in the pack. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPhoebe F. - Thank you for taking the time to share your feedback with us. We apologize for the disappointing experience you have had with our Conditioner, after your hair color application. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
AwfulI wanted lighter blonde hair than what I have, this Turned my virgin blonde hair strawberry blonde! Super unhappy. I also ordered this because it said it didn’t have a harsh chemical smell but it definitely did. I asked for a cool tone and ended up looking like a strawberry blonde. :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenThea - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Ok but not so great resultsLovely packaging and kit, clear instructions. However, colour isn't what I wanted, it has much more of a red/plum hint (I wanted a natural colour). And it hasn't covered the greys! I don't have many, a smattering at each temple, but this is the first colour that hasn't even attempted to colour them. And as the colour is darker than my natural hair, they stand out more.... Colour has evened out a little, but neither stage appeared to have taken particularly well. For a semi permanent colour, that is said to be a tailored colour. Not sure I agree with that. I can achieve a more natural, grey coverage, even and tonal colour from a box dye picked up for less than £8. One step, no mess. I cannot really justify why this would b more than double the price at normal cost, especially when the colour is wrong and greys not covered. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenClaire J.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Miles away from the colour I choseIf I were able to give no stars I would. The colour was the complete opposite to what I ordered. I filled in the hair quiz and picked the colour from the suggestions. I’ve always gone for bright copper colours but this didn’t even have a hint of copper. It was a dark red colour with almost no copper colour at all. I included pictures of my hair. Picked the desired colour out of the options best for me and included that I was looking for a bright copper. I’ve never had a copper dye so far away from this. In fact I’ve never opted for a copper colour and has it turn out a deep red....not copper, red. Extremely disappointed. The colour mixed for my roots was terrible. It left my roots a medium brown which created the look of regrowth immediately after colouring. I’ve had better box dyes. In fact I had to buy a box dye to try and correct this awful red colour which I would never put on my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanet W. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |