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Color Set
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67'649 Verifizierte Kundenbewertungen |
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No fue el color que pedíIse ajuste en el color pero no Hicieron el cambio 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAltagracia - Gracias por tus comentarios. Una disculpa por tu experiencia que tuviste con nuestro tinte. Constantemente nos esforzamos por mejorar nuestro servicio y productos, y verdaderamente tomamos en cuenta los comentarios de nuestros clientes. |
Color lasted 2 weeks at besrWe followed directions as instructed but the color began fading within 2 weeks of application! I'm attempting to cancel my subscription. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedI was so excited to get my color in the mail. I got it today, opened the box and was so disappointed. My hair is thick and goes over halfway down my back and I was sent 1 bottle. The bottle is pretty much useless since I can’t color my entire head I won’t be using it at all. Will not be continuing my subscription 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPaige -Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It's not that good so I want to cancelNot worth the money so don't send anymore to me not satisfied 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color is greatThe first color was too light and didn’t color the gray, the second batch was spot on, the third batch looks like the first. Not too thrilled about this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
COSTO ECCESSIVOIl primo ordine aveva un costo promo di 22,00 euro, il colore non era come desideravo. Ho fatto una richiesta di modifica colore, il costo del secondo ordine è stato di 27,95. Peccato che quando il postino me l'ha consegnato ha preteso altri 12,54 euro per spese doganali. A questo punto direi che non conviene proprio!!! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCristina - Siamo spiacenti per tale disguido e il disagio causatole. Le abbiamo invitato un'email per assisterla ulteriormente e per fornirle maggiori informazioni riguardo i nostri prezzi. Grazie ancora per aver condiviso la sua esperienza con noi! |
Not enough for hair lengthNot enough product. Also didn’t cover grey even though I had explained it didn’t. All I got was extra time added. Not very good customer service. Still have a box unused. Really expensive for what you get and having to do it yourself. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah T. - Thank you for taking the time to share your feedback with us.! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be and did not cover to the extent you needed it to. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I keep getting the wrong hair colorI keep changing my color to adjust for more red and mahogany. Yet the ratio to brown still over powers the ratio to mahogany red. The last color adjustments still has not made me satisfied with the color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color didn’t workBeen using for a while. Smelled strong, texture felt different while applying, and it left whole areas without color. I had to buy spray on color to cover up splotches until I could get a haircut or color again. I contacted e Solon — nobody got back to me or reimbursed me for the faulty shipment. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJames - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
LOVE the color, didn't cover my greys well at allLOVE the color, didn't cover my greys well at all 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPaula - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |