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Color Set
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67'649 Verifizierte Kundenbewertungen |
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Gray, gray , grayDoes not cover grays for more than 2-3 weeks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlana - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Doesn’t Cover Grays and Faded WuicklyI am so disappointed in this product, after being so excited. First, it did not cover my gray roots sufficiently. Second the color faded right away and is now has a brassy greenish appearance. Third my hair came out somewhat dry. Meanwhile I’m having difficulty canceling! And it is so expensive compared to the L’Orial products I’ve been using, which perform much better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDana - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Cheveux blancJ’ai fait ma coloration et les cheveux blanc sont toujours là. ☹️😒 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarie louise M. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Not what i orderedI wanted a caramel color and got a really dark brown color. I really did not like the color because it is not what I expected 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCamila - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did NOT want any red tones...however...They mixed a color for me that made my hair look red even though I was very firm about not wanting anything that could have any red tint...now I have red toned hair for 4 weeks. grrr 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSharon - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Had to much brassy tonesMy first time i tried e salon filled out the questionnaire my biggest problem were reds and brassy tones that i didnt like so i gave it a try and it was just as bad as store bought hair colors was not happy at all 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElaine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too dark!The color is still too dark. It said not to do my ends, just my roots. Well my ends are now lighter. 😞 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Meh on the gray coverageLoved the color itself. But it didn’t cover the gray any better that the cheaper drug store brand. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Washes out and does not cover grey also made my hair brassyI’m most unhappy your first box washed out and didn’t colour greys so I had to buy a colour in the meantime you sent me a free one which I couldn’t use straight away as I had just coloured my hair. Before I had chance to use it another one arrived which you charged me for I tried again but it still washes out after a couple of washes and does not cover my grey but worst of all it has made my hair brassy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJayne D.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t cover Grey very wellFollowed directions but hair still has grey/white. Doesn’t look very good 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |