|
Color Set
|
67'669 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
ColorTo much brown 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenAnn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
The worst!First the color is brown, then the color is way over corrected to a very brassy blonde. I do better on my one at Sally beauty supply. Absolutely a waste of money. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenS K - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
ColerI need a bit darker 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenLisa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not dye hair, but sure did damage itI used to bottles for my shoulder length hair. The dye got really hot on my scalp, but I still left it for the 35 minutes. When I washed it off, there was no color, but it definitely fried my hair and I lost a good chunk of hair while washing it off. I definitely regret it. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenSara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback |
Horrible!! Blotchy and uneven.The color was horrible! I followed the instructions exactly, but my hair was two different colors. My roots were so much darker than my ends and my ends were blotchy. I had to color it over with a darker color just to attempt to correct it. Kicking myself for not canceling my membership immediately and now I have another color set on the way. I need a color job, but I don’t trust putting this on my hair again. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKarrie - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Does not cover gray hair.The color didn't touch my gray roots at all. Drugstore color will it just won't last long but this one didn't even cover at all. The rest of my hair is very nice and I love the color. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenStephanie - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak.Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
DeçueLa couleur est belle mais elle ne dure pas longtemps, je l'ai fait il y a 2 semaines on voit déjà mes cheveux blancs !!! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenSylvie C. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse est très importante pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
déceptionen suivant les indications la couleur ne couvre que les racines et pas la totalité de la chevelure. je me retrouve avec un châtain sur a longueur et un auburn aux racines... loin de ce que j'attendais.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenPauline P. - Merci beaucoup pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Votre satisfaction est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vont vous contacter par e-mail et se feront un plaisir de vous aider. |
TerribleThis was my second order, first one was totally fine, covered my grays perfectly, no issues, this order was horrendous. Little to no grey coverage, the color looks atrocious, I’m just counting down the days til I can go get this color corrected I have no idea what happened between first and second order but this quality on the second order is so bad. This will be my final order from this company. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenTiffany - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
orange roots, poor gray coverageorange roots, poor gray coverage. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenNancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |