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Color Set
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67'669 Verifizierte Kundenbewertungen |
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1st time using - LOVE the hair color and rinse....grays...not so much.Got some beautiful color for most of my hair. The gray roots didn't seem to get covered and I left it on longer than indicated. So ordered root powder but really would like to have the permanent color work for the whole head of hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Itchiness and dried scalpsEven though the color wasn’t the one I ordered it wasn’t bad at all. My hair is shiny but my scalp started to itch…everywhere! The hair color when I was applying smelling so strong. Whatever concoction they’re using they need to adjust. Is there anything I can put in my scalp to stop itching 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenZayda - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Adjust colorNo more color needed !! Delete my plan!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Still too orangeThe color is still too orange, even after I requested less of the gold more ash. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCindy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BAD AMONIAC SMELLI did not even put in on my hair, the amoniac smell was just too strong!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEvelyne M. - Thank you for taking the time to share your feedback with. We are so sorry for the discomfort during your hair colour application. Some of our formulas contain ammonia and has a strong smell. We have reached out to you via email to better assist you with this matter. Please keep an eye on your inbox for more details. |
wouldn’t recommendI had seen so many mixed reviews on this but thought I’d give it a go anyway. The colour hasn’t took at all on my hair and I’m still left with the same colour hair as I started. Wouldn’t recommend! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Sian! We are sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Not as expectedColor much lighter than shown in pics, roots are significantly lighter than ends and gray coverage is subpar:( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAndrea - We truly value your feedback. Upon reviewing your profile we see that you are already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
where's the copperThere wasn't enough copper. it was brown however i expected more blends I felt like i was wearing a wig or poor color/ cheap outcome 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLouise - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorVenia muy mal el tinte se tiro venia manchada toda la caja 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Anahi: Sentimos que tu tinte haya llegado defectuoso. Por favor, revisa tus emails, te acabamos de escribir para ayudarte. |
Color reviewColor doesn’t last or cover gray ! Cancel order . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPaula - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |