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Color Set
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67'669 Verifizierte Kundenbewertungen |
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I don't like this color at allMaybe my phone looks different than what they see. I sent a picture of what I wanted and it looks nothing like it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I’m not happy about resultsI received first order To repair my hair colour because I have long hair black colour with lighter end , I was very busy and didn’t colour antil received second order, both orders not enough for my hair because it was too long and I wrote this note when I did order and my hair colour changed in only roots and end hair but middle hair stay dark . I’m very annoyed for result. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Huda! We are sorry to hear your color hasn't met your expectations. Please check your emails, we just got back to you. |
Not the right colorThis did not cover my roots it made them reddish instead of brown and I hate it I will not order from here again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Dawn, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Madison Reed is betterThe color was wrong. Most importantly, my scalp immediately started burning and it still burns a day afterwards. This is never happened before and it didn’t even cover my grays which there are only a few of them, I completely saturated them with the dye and kept it on longer than the recommended time but yet they still were not covered. I cancelled my membership and going back to Madison Reed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
RedishI need to remove the golden from my last order. My hair came out red, not golden. I've had the happen once before without the golden as well. I sent in a new photo. I need the dark roots and grey hair coverage. I do still want light blonde as this is the color I was born with. I'd like my order to ship right away as I'm having family pictures taken soon. Thanks 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTarita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
OOPS DIDNT GO SO WELLMy first try was not good. As per instructions, Step1, after mixing the bottles the dye began to coalaglate. Using approx. 1/4 of the bottle I discontinued use. Step 2 again the same thing not as bad. The color that did take was okay, would have preferred a little more blue for highlight and accent. To be fair I recorded my kid in Nov.2023. Not sure if that would have made the issue. However I was excited to try your product, and would love to give it another try. Please help me .. You patients and time regarding this matter is greatly appreciated. Sincerly, Abby Lane 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEllen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Couleur trop clairBonjour , s est la deuxième fois que je fais la couleur . J ai demandé plus clair pour les racines ( les racines étaient orange ) je souhaiterais pour la prochaine couleur revenir à la première que vous m avez faites . Merci 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarine G. - Merci pour votre commentaire. Nous prenons en compte votre demande et allons modifier votre coloration sur-mesure selon vos besoins. Veuillez vérifier vos emails pour plus d'information de notre part. Encore merci d'avoir choisi eSalon ! |
Ne me plaît pas du toutTerne, trop doré, les cheveux blancs sont jaune fluo ! Déçu 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFlorence L. - Merci pour votre commentaire. Nous sommes désolés que vous soyez déçu par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
Still didn't received the package!!!Still didn't received the package!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Bo! We are sorry to hear the package hasn't arrived. Please check your emails, we just got back to you. |
HAVE NOT RECEIVED TO DATE!!HAVE NOT RECEIVED TO DATE! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarol - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |