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Color Set
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67'686 Verifizierte Kundenbewertungen |
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Jamais reçuJe n’ai jamais reçu ma coloration ni la première ni la deuxième. C’est quand même bizarre. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonjour Christelle! Je suis désolée d’apprendre que votre commande n’est pas arrivée. Veuillez vérifier vos e-mails, nous vous avons répondu pour vous aider. |
Couleur non modifiée comme je l'ai demandéCouleur non modifiée comme je l'ai demandé. Ils disent qu'ils ont un coloriste personnel, mais cela semble être juste une belle stratégie marketing, et ils ne lisent pas les messages. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonjour Carola !Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre couleur. Veuillez vérifier vos e-mails, nous vous avons répondu pour vous apporter une aide supplémentaire. |
Très decusDevenue rouge horribe 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonjour Nora ! Nous sommes désolés d’apprendre que la couleur est devenue rouge. Veuillez vérifier vos e-mails, nous vous avons répondu pour vous apporter une aide supplémentaire. |
Very bad.I didn't get any colour change 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Arun! We are sorry to hear you didn't get any color change. Please check your emails, we got back to you to help you further. |
Nice color but short livedI'm going to give this another try, but I've used this twice and both times the color is beautiful, but fades. I expect it to fade some, but this color seems to fade within 2 to 3 weeks after coloring. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGretchen - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
UnsatisfactoryDidn't cover greys and colour is dull looking. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Danielle! I'm sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you. |
My hair color is different from the dyed roots.Not bad, but the paint washes off very quickly. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Olha! I'm sorry to hear your color washed out. Please check your emails, we got back to you to help you further. |
I did not want more than one and they sent it anywayI have been trying for weeks to get my $ back as they send you color monthly without permission. I told them I didn't even try the first one and I don't want a 2nd hence please refund my money. So far, no money. I am going to try the product that I got on the first order and review the good, the bad and the ugly. I wondered why they called me to see if I needed help with the application. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Not covering greysDisappointed, not covering greys 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Shirley, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Ruined my hairYou are told your hair photos are sent to a colourist which is a lot of rubbish . I have emailed you several times . Your dye has turned my roots ginger and my ends almost black I want fully refunded and sent a dye to fix this or I will be seeking legal advice and leaving another review on trust pilot 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Marley! We are so sorry to hear about your results. Please check your emails, we got back to you to help you further. |