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Color Set
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67'686 Verifizierte Kundenbewertungen |
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Turned my hair a grayish brownI am naturally a medium blonde. I was getting quite a few gray hair so I decided to color it. Unfortunately, the color that was made for me turned my hair, grayish brown. I am so unhappy. I am now going to have to go and buy box guy from the store to lighten it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBecky - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not do muchApplied hair colour like in the videos and left it for a while, after washing the hair it did not cover the grey hairs and there wasn’t much of a difference on the rest of the hair, also it came with little amount of colour, for thick long hair it wasn’t enough. Smells nice tho and leaves hair soft. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlexandra C. - Thank you for your feedback. We are truly sorry that you are disappointed by your hair colour. Your satisfaction is very important to us, we want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
DisappointedI love the colour, love the ease of use BUT after 2 weeks the colour has faded dramatically and the grey is showing through. I was hoping for a cheaper way to colour my hair away from a salon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda H. - Thank you for your feedback. We are so sorry to hear your colour did not meet your expectations. We want to work with you to find a resolution, and have your hair looking its very best. We have reached out to you via email to remedy this situation. Please keep your eye out for an email from us for your next steps. |
AwfulNot like my natural colour at all, false red colour that is so far from my natural colour😫 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHannah F. -Thank you for your feedback. We're so sorry to hear that you are disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to remedy this situation. Please keep an eye on your inbox for more details. |
DisgutsadaEstoy muy disgustada con el color recibido me oscurecio mi cabello totalmente y me eliminó todo lo cobrizo que tenia, no quiero mas ordenes, terrible la experiencia. Ahora el salon me indica que no podré llegar a mi color nuevamente. Elegi el color deacuerdo a las imágenes de color que muestra su Carta de colores y no es nada semejante.Llame para que no enviaran pedido y hable con una representante por que el color que deseaba era el de la promoción de una foto en su anuncio y queria estar segura de que el color se asemejaba y como quiera me enviaron el color. NO DESEO MAS ORDENES . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDamaris - Lamentamos mucho saber que se sintió decepcionado con los resultados de la aplicación del color. Nuestra Garantía de felicidad del color eSalon es algo que siempre respaldamos y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Esté atento a nuestro correo electrónico para informarle sobre los próximos pasos! Realmente apreciamos sus comentarios. |
DisappointedDisappointed colour lasted 3 wks has made my hair dull and flat 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenClaire H. - Thank you for your feedback. We're so sorry to hear that you are disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. Please keep your eye out for an email from us shortly. |
Not goodI asked for Cherry Cola and I got light brown with a hint of red. Very disappointing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHelen O. - Thank you for your feedback. We are truly sorry that you were not satisfied with the result of your hair colour. Upon reviewing your profile, we see that you have already discussed your concern with our Team Members. Please let us know if there is anything else with can help you with. |
Not happyThe colour didn’t cover my white hairs 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHirah R. - Thank you for your feedback. We are so sorry that your hair colour didn't cover your greys. We want to work with you and have your hair looking is very best. We will reach out to you via email to remedy this situation. Please keep your eye out for an email from us shortly. |
Ends RefresherThe color of Ends Refresher was light ginger ! How could it be possible to sent such a color when the main color is much, much darker? Moreover, there were not even instructions on how to use it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPAULINA W. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We see that one of our Expert Colourist has adjusted your formulation and reached out to you via email. Please, let us know if you have any further questions, we're always here to help! |
ends were almost pink lookingWanted it to be subtle but some parts look almost pink 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosie H. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |