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Color Set
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67'695 Verifizierte Kundenbewertungen |
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I like the color.I like the color, but my white hair is not been color enough 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Lucy. We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that one of our Color Experts has reached out to you via email to resolve your concern. Please let us know if there is anything else we can do to help! We truly appreciate your feedback! |
Great colorI love the color, but even following the directions step by step, it had problems covering all my gray hairs. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
MariaThe first time I bought the color set it did cover my Gray hair. But the next time it change little bit but it didn’t cover a lot. & the next time it did the same it didn’t cover a lot of my Grays Hairs 😞 & do love it but this time it does covers my Grays I’m going to buy it one time let’s see what happens. Thank You 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Been using eSalon's formula for my red hair for years! 1st to get right color!Coppery red is hard even for salons - but it was no problem for eSalon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Jennie! Thank you so much for sharing your joy with us! We're super ecstatic to hear that you've been enjoying your customized formula. We truly value your feedback and look forward to hearing from you again in the future. |
GoodDid not color grey as much as I hoped. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Very niceWhat I asked for 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not exact colorThe product in general is amazing. The color was not exactly what I was looking for. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSara - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
ExcelenteFeliz con el color pero preocupada porque mi cabello a perdido brillo y nunca me llegó la brocha para pintar el cabello y eso que soy pionera 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - Lamentamos mucho saber que se sintió decepcionado con los resultados de su aplicación de color. Nuestra garantía de felicidad de eSalon Color es algo que siempre respaldamos, y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Esté atento a nuestro correo electrónico para conocer sus próximos pasos! Realmente apreciamos sus comentarios. |
Disappointed in the declining quality and coverageI have been a eSalon customer since 2012, and I have to say I have not been impressed lately with this product. I feel that with the introduction of the "pro toner" the quality of what I have been using for years has gone down drastically. My color is no longer lasting, it is not covering as well (today it looks as though I used a rinse on my roots not a color to cover the grey and I even left it on 5 min longer than suggested!), and the product has been VERY inconsistent. Today when I mixed my dk blonde the product looked dark brown almost black in the bowl, last time it looked grey in the bowl. It used to be consistently a dark golden color. With the price going up the last two years I expect the quality to stay the same, not go down. If it continues like this I will have to go looking elsewhere. 551 von 568 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnna - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Overall goodI love all the accessories you always get, gloves, stain remover, etc. the color is good but for some reason my sideburn area never gets all the grays covered. I went from boxed store dye to esalon, and while esalon is great, boxed color covered my hairline/sideburn areas just fine. This has not been the case with esalon. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFelicia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |