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Color Set
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67'709 Verifizierte Kundenbewertungen |
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color was beautiful but--I loved the color. But it took out all the volume. I have fine hair and struggle to get volume. Use high end shampoos and conditioners to get a little lift. Useually coloring helps to add some volume but that's not the case with your product. My fine hair won't tease to get volume. Adding stylng product flattens it as well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren - Thank you for your feedback. We apologize for the disappointing experience you had with our custom hair color. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Hot rootsHot roots Every time I use this color it gives me hot roots 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color adjustmentIm looking for more, of the hair color, similar to Christina Hendricks. I have a good reference photo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGinger - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Fade/GraysThe color was spot on. It did fade quicker than I thought it would. Plus it didn't cover the grays like I hoped it would. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudith- We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results with better gray coverage. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
1 ère foisJe suis déçu car la couleur ne se voit pas 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLoïse - Merci pour vos commentaires. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes et nous espérons de trouver avec vous une solution afin que vous obteniez la meilleure couleur pour vous ! En examinant votre profil, nous constatons que vous avez déjà contacté l'un de nos experts coloristes pour résoudre votre problème. Si vous souhaitez d’autres renseignements, n'hésitez pas à nous contacter ! |
Pas de réels changementsJ'ai demandé à ma coloriste une couleur d'un ton plus clair, sans que cela ne soit trop flagrant. Il était inscrit sur ma fiche d'instructions que je ne devais pas faire la coloration sur les longueurs, uniquement sur les racine : premiere déception. La couleur nourrit mes longueurs, les rend plus lumineuses. Deuxième déception au séchage : absolument aucune difference, la couleur est voire même un peu plus foncée. Finalement, ce n'est pas grave, je n'ai eu que des compliments. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMélanie - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas complètement répondu à vos attentes. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos emails, nous vous contacterons pour remédier à la situation. |
très bofbofne couvre pas les cheveux blancs odeur épouvantable qui pique les yeux. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenYseult - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration ; chaque cliente est importante et nous sommes impatients de vous proposer une nouvelle formulation qui répondra mieux à vos besoins. Nous nous excusons aussi pour la gêne occasionnée pendant l’application de votre coloration à cause de l’odeur. Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires ; vous retrouverez plus de détails dans l’email que nous vous avons envoyé. |
"Lightening" not quite as advertisedI wanted to test eSalon's ability to lighten up to 2 shades as advertised, so I requested medium ash blonde as my color; I was going from light brown virgin hair. My color stylist (who I don't blame for the issues I had, just to be clear!) followed up with an email letting me know that the color may not be as cool-toned as I was hoping for, and they provided me various options. I chose to go ahead with my intended color, feeling totally fine that achieving a true ash tone wouldn't be likely. What I wasn't expecting was my hair staying the exact same tone, but turning a brassy orangey-red! Really not sure why 15 volume developer was used in a situation where a full 2 levels of lightening is desired; you almost always need at least 20 volume, and even that can sometimes only get you 1 shade lighter. Didn't burn my hair off or do much more than eat up a few hours of my day because the $10 deal was dirt cheap, but I overall really don't recommend this service for any sort of lightening. Darker colors are probably much more successful! I'll be skipping eSalon in the future and am heading to a real salon soon to get this fixed up. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAshley M. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
OkayIt was ok 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel - Thank you for your feedback.We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
DisappointedMy scalp was irritated for a week after using your hair color product. Couldn’t stop scratching. First package sent arrived with contents open. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAndrea - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You customer haircolor. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |