Name: Repair Color Care Shampoo + Conditioner Duo
Brand: eSalon
SKU: esalon-
Price: 50.00 CHF
Availability: InStock
Rating: 4.3 (3632 reviews)

GESCHRIEBEN VON: karen M.
26. April 2018

Bottle broken!

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: karen M.
26. April 2018

Pump never worked....so messy to use. Conditioner ok but not great.

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Karen - We're truly sorry that our At Full Strength Conditioner pump did not work and you were not completely satisfied with the product result. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Janet B.
23. April 2018

Why did you change this too?

Bewertet: Repair Conditioner

GESCHRIEBEN VON: Janet B.
23. April 2018

The previous version of this product was excellent, however the new bottle is not user friendly, I miss the pump. The fragrance of the new product is offputting and this has no moisture in it, after using it for a few days I had dry staticky hair that I could not control. It is difficult to style and holds no body or shape since the switch. I will be searching for a new conditioner as well, Very disappointed.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Janet - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Janet B.
23. April 2018

Why in the world did you change this product?

Bewertet: Repair Shampoo

GESCHRIEBEN VON: Janet B.
23. April 2018

I had used the old version of this for some time and I loved it. This new product does not have a pleasing smell, it leaves my hair feeling weighed down and coated. I am not at all pleased with the change you made. If its not broken don't fix it! You had a fabulous product and I would use nothing else. Now I am searching for a new shampoo.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Janet - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Moani
9. April 2018

Repair Shampoo

Bewertet: Repair Shampoo

GESCHRIEBEN VON: Moani
9. April 2018

Eh, so so .... I’m sorry, but I REALLY miss the wonderful smell of the shampoo that would just take you away while washing your hair!! I also loved the adorable packaging it was in.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Moani - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Courtney W.
9. April 2018

Not helpful

Bewertet: Repair Conditioner

GESCHRIEBEN VON: Courtney W.
9. April 2018

This conditioner did not condition and made my hair feel like straw.

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Courtney - We're truly sorry that our Repair Conditioner did not condition and made your hair feel like straw. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Shayla D.
5. April 2018

Not so soft

Bewertet: Repair Conditioner

GESCHRIEBEN VON: Shayla D.
5. April 2018

I really like salon products, but this conditioner was a bust... there was no silky softness and my tangles were worse. The thickening conditioner was amazing.

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Shayla - We're truly sorry that our Repair Conditioner did not provide the softness you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Debra M.
29. März 2018

Conditioner just wasn't for me or the shampoo

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Debra M.
29. März 2018

I'm sorry I'm not happy with this also these conditioner and shampoos are just not for me I need more conditioner to stop the frizz and make it soft and silky and this just didn't do it for me sorry like I say everybody's hair is different so it may work for somebody else just not for me

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Debra - We're truly sorry that our At Full Strength did not provide the silk you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Darren P.
28. März 2018

BEtter then shampoo

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Darren P.
28. März 2018

Abit better then shampoo but have to use a lot about 20 pumps and I only have shoulder length hair. Bottle is not very big so could work out quite expensive

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Darren - Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Darren P.
28. März 2018

Waste

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Darren P.
28. März 2018

Makes hair all knotty and vile

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Darren - We're truly sorry that our Gaining Strength did not provide the look and feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Sarah R.
17. März 2018

Made my hair fall out!

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Sarah R.
17. März 2018

I was so disappointed with this shampoo. It was hard to get it to lather, my hair was one huge knot afterwards, and I lost a lot of hair (at least 4 times as much as normal!!).

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Sarah - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Sarah R.
17. März 2018

Frizzy, tangled hair

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Sarah R.
17. März 2018

Did nothing to fix the mess the matching shampoo made of my hair. I have a chin length bob and it was still tangled after conditioning with big knots at my roots and dried very frizzy. Straight in the trash.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Sarah - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Hanna K.
9. März 2018

Just didn't suit me

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Hanna K.
9. März 2018

Smells nice and foams well but dried my hair and scalp out. Have ordered an alternative from eSalon to try instead.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Hanna - We're truly sorry that our Gaining Strength left your hair and scalp feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Karen S.
4. März 2018

Colour care repair shampoo

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Karen S.
4. März 2018

Like this. Lots of lather and smells great. However I don't think it saved the hair colour any better than my usual product.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Karen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern.

GESCHRIEBEN VON: Diane T.
21. Februar 2018

Nothing Special

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Diane T.
21. Februar 2018

Nothing special about this product, it doesn't make your hair feel any better, or shiny. I have never been a fan of any products offered by ESalon, except the color. I have tried many over the years.

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Diane - We apologize for the disappointing experience you had with our At Full Strength Color Care Repair Conditioner, and truly appreciate you reaching out to provide your feedback. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: omoore
18. Februar 2018

oily

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: omoore
18. Februar 2018

after washed with shampoo, this works ok n help with detangled n later on , made my hair oily, itchy scalp, dry flakes

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Omoore - We're truly sorry that our At Full Strength Color Care Repair Conditioner did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: omoore
18. Februar 2018

dries my hairout

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: omoore
18. Februar 2018

pump 3x once n during my wash, it dries my hair, hairs fallout in clump

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Omoore - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your disappointment with our Gaining Strength Color Care Repair Shampoo. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Karen M.
12. Februar 2018

Repair Conditioner

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Karen M.
12. Februar 2018

This conditioner reminded me of the conditioner you receive in any box color that you buy at the retail or drugstores. I couldn't say that it repaired my hair.... I have terrible frizzies. It is thick, and a little goes a long way. . I didn't really get a smell that was pleasing or unpleasant. Again I have an unopened bottle that won't be used. I can't say that it may not repair someones' hair but not mine. Thank you for reading and I'm sorry I could not give it more than 2 stars as that is my honest opinion of this product.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Karen - We're truly sorry that our At Full Strength did not tame your frizz as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

GESCHRIEBEN VON: Cowriderka
8. Februar 2018

Color care Repair Conditioner

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Cowriderka
8. Februar 2018

The conditioner is ok. I wish it would last longer but by the end of the day, fly away hair! I dont know if the conditioner is compromised because of the hard water and high calcium though the water is filtered throughout the house.

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Cowriderka - We're truly sorry that our At Full Strength Color Care Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Cowriderka
8. Februar 2018

Gaining Strength

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Cowriderka
8. Februar 2018

The shampoo is ok. I dont know if the shampoo is my problem or the water. The water is filtered because it is hard water with a lot of calcium.

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Cowriderka - We are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know that you weren't thrilled with our Gaining Strength Color Care Repair Shampoo. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Cynthia M.
3. Februar 2018

Not what it claims to be.

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Cynthia M.
3. Februar 2018

Did not help my dry hair at all. In fact, it made it even more dry. Would never recommend it to anyone!! I hated it!!!

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Cynthia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Cynthia M.
3. Februar 2018

Did not do what it claims to do.

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Cynthia M.
3. Februar 2018

Didi not repair my hair at all. It actually made my hair worse!! Hate this product!!!

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Cynthia - We're truly sorry that our At Full Strength left your hair feeling worse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Suzanne C.
2. Februar 2018

Bottle failure

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Suzanne C.
2. Februar 2018

The bottle won't open! Want to try it but I cannot get The pump to work!

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Suzanne - We are so sorry to hear your order arrived damaged. We're always looking to improve our service and products. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Leslie P.
28. Januar 2018

Awful

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Leslie P.
28. Januar 2018

I’m so disappointed in this shampoo! I read all the reviews before I purchased it and I’m extremely disappointed in this product. My hair felt stiff, tangled, and not the least bit soft. I will not be purchasing the conditioner now.

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Leslie - We apologize for the disappointing experience you had with our Gaining Strength Color Care Repair Shampoo. We truly appreciate you providing your feedback. We have reached out to you via email to discuss this matter further to see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Fiona L.
24. Januar 2018

Never received it

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Fiona L.
24. Januar 2018

Haven’t received item

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Fiona - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

GESCHRIEBEN VON: Linda S.
27. Dezember 2017

Ok shampoo

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Linda S.
27. Dezember 2017

The shampoo itself is ok but leaves my hair feeling a little dry but feel that the conditioner helps with that. The bottles are way too small and I would prefer a squeeze bottle to the pump. I have fairly long hair and find that I have to use a lot to cover my whole head, have to pump like 15 times to get enough out! So doesn't last very long!

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Linda - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out with your feedback on our Gaining Strength Color Care Moisture Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Marcy H.
17. Dezember 2017

Good product, bad bottle

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Marcy H.
17. Dezember 2017

I like the product but may not order again because the pump just won’t come open to work. Would rather have a squeeze bottle

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Marcy - Thanks for bringing the issue you’re having with the dispensing pump on our At Full Strength Color Care Repair Conditioner to our attention. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Jacky I.
10. Dezember 2017

Dries hair out

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Jacky I.
10. Dezember 2017

Finished the bottle in hopes it would change but made my hair worse

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Jacky - We're truly sorry that our At Full Strength Color Care Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Jacky I.
10. Dezember 2017

Very drying

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Jacky I.
10. Dezember 2017

Dried my hair out very bad

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Jacky - We're truly sorry that our Gaining Strength Color Care Repair Shampoo dried out your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Debra S.
30. November 2017

Color care repair

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Debra S.
30. November 2017

It's okay, leaves hair a little coarse.

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GESCHRIEBEN VON: Melody S.

Antwort unserer Experten

Debra - We're sorry to hear that the Gaining Strength Repair Shampoo left your hair feeling a little dry. If you're looking for a shampoo that'll maintain the health of your hair and keep your looks healthy and hydrated we recommend our Getting Rich Moisture Shampoo. We've added a credit to your account so you can try this product instead. Look for our email for more information.

GESCHRIEBEN VON: Deborah B.
22. November 2017

Is not good for my hair texture.

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Deborah B.
22. November 2017

Causes my hair to kink-up and feel rough

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GESCHRIEBEN VON: Eva S.

Antwort unserer Experten

Deborah - We’re sorry that you were unsatisfied with our Gaining Strength and that it left your hair feeling rough. Since you were unhappy with your results, we've issued a $15 credit to your eSalon account. We look forward to delivering the right results for you.

GESCHRIEBEN VON: Sarah S.
10. November 2017

Okay

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Sarah S.
10. November 2017

Unlocked my hair after the shampoo had knotted it together.

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GESCHRIEBEN VON: Kelli B.

Antwort unserer Experten

Sarah- Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Sarah S.
10. November 2017

Horrible

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Sarah S.
10. November 2017

Made my hair lock together and hard to clean! Was horrible. I didn't like one bit

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GESCHRIEBEN VON: Kelli B.

Antwort unserer Experten

Sarah- Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Louvenia D.
30. Oktober 2017

Not reviewed

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Louvenia D.
30. Oktober 2017

I didn’t receive this!!!! Please resend

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GESCHRIEBEN VON: Stephanos A.

Antwort unserer Experten

Louvenia- We are currently processing a complimentary replacement order for you. Once the order has shipped, you will receive a separate email confirmation with an estimated date of delivery. We apologize for the inconvenience. Please let us know if we can assist you further!

GESCHRIEBEN VON: Susan H.
26. Oktober 2017

Average

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Susan H.
26. Oktober 2017

Perhaps my hair is to thin or not damaged enough but I find my hair is totally lifeless and flat after using this product

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GESCHRIEBEN VON: Stephanie S.

Antwort unserer Experten

Susan- We're sorry to hear that you were disappointed by your experience with our At Full Strength Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information

GESCHRIEBEN VON: Susan H.
26. Oktober 2017

Itching

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Susan H.
26. Oktober 2017

I can not explain why or how but this stuff makes my head soooo itchy. Not a fan.

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GESCHRIEBEN VON: Stephanie S.

Antwort unserer Experten

Susan- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information

GESCHRIEBEN VON: Rachel C.
14. Oktober 2017

Definitely not my favorite

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Rachel C.
14. Oktober 2017

I had high hopes for this product but it just made my hair feel like straw, not soft at all, very disappointed with it.

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GESCHRIEBEN VON: Stephanos A.

Antwort unserer Experten

Rachel- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.

GESCHRIEBEN VON: Sonia S.
13. Oktober 2017

Turns your hair into straw

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Sonia S.
13. Oktober 2017

Worst shampoo ive ever used. coated your hair in something which make your hair feel like dry straw, while in the shower, not even when dry, i had to use half a bottle of conditioner to bring back my hair. feel like it strips it off all its moisture. really not happy with this

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GESCHRIEBEN VON: Stephanie S.

Antwort unserer Experten

Sonia- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.

GESCHRIEBEN VON: Lisa A.
13. Oktober 2017

I finally used my old shampoo

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Lisa A.
13. Oktober 2017

This may be an ok daily use shampoo, but I don't shampoo daily in order to preserve my color. I never could get the color out with this shampoo, even after multiple applications.

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GESCHRIEBEN VON: Stephanos A.

Antwort unserer Experten

Lisa- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.

GESCHRIEBEN VON: Sonia S.
13. Oktober 2017

waste of money

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Sonia S.
13. Oktober 2017

very runny and not moisturising at all. didn't feel like it did anything for my hair at all.

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GESCHRIEBEN VON: Stephanie S.

Antwort unserer Experten

Sonia- We're sorry to hear that you were disappointed by your experience with our At Full Strength Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.

GESCHRIEBEN VON: Jennifer G.
30. September 2017

Would give it a zero if I could

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Jennifer G.
30. September 2017

Probably the harshest shampoo I've ever tried. Smells like bar soap...the conditioner is the same.....it can't overcome the overwhelming harshness of the shampoo and wouldn't work through the giant wadded knot that the shampoo produced...also smells like bar soap. Just horrible!!!

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GESCHRIEBEN VON: Marisa

Antwort unserer Experten

Jennifer - Thank you for your feedback. We're sorry that you were unhappy with the scent. We're constantly looking to improve our service and products based on what clients, like you, share with us.

GESCHRIEBEN VON: Jennifer G.
30. September 2017

Total disappointment

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Jennifer G.
30. September 2017

Smells like bar soap and was not able to remove the tangles produced by the also horrible shampoo...waste of money for sure!

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GESCHRIEBEN VON: Marisa

Antwort unserer Experten

Jennifer - Thank you for your feedback. We're sorry that you were unhappy with the scent. We're constantly looking to improve our service and products based on what clients, like you, share with us.

GESCHRIEBEN VON: Julie M.
26. September 2017

Not as good as I thought it would be

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Julie M.
26. September 2017

I thought it would be more moisturizing and keep the color from fading as quickly than other shampoos but it didn't and it didn't sud up well

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GESCHRIEBEN VON: Stephanos A.

Antwort unserer Experten

Julie- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.

GESCHRIEBEN VON: Melissa M.
12. September 2017

Not sure

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Melissa M.
12. September 2017

This shampoo smells great but feels heavy and paste like on my hair.

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GESCHRIEBEN VON: Gabby N.

Antwort unserer Experten

Melisa- Thank you for your feedback. We apologize for the disappointing experience you had with our Gaining Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Melissa M.
12. September 2017

It might work for someone else

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Melissa M.
12. September 2017

It was too heavy for me. Smells great and great packaging

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GESCHRIEBEN VON: Gabby N.

Antwort unserer Experten

Melisa- Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Debbie C.
11. September 2017

not worth the money

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Debbie C.
11. September 2017

It works the same as my pantene conditioner for color treated hair. I was really disappointed.

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GESCHRIEBEN VON: Stephanos A.

Antwort unserer Experten

Debbie- We're sorry to hear that you were disappointed by your experience with our At Full Strength Color Care Repair Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.

GESCHRIEBEN VON: Annie T.
8. September 2017

rubbish conditioner

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Annie T.
8. September 2017

dreadful, not a good conditioner for fine, colour treated hair.does not untangle

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GESCHRIEBEN VON: Marisa

Antwort unserer Experten

Annie - We are sorry to hear your weren't satisfied with At Full Strength Repair Conditioner. We've added a credit in your account, so you can try something new.

GESCHRIEBEN VON: Katelyn N.
31. August 2017

Makes my hair dry

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Katelyn N.
31. August 2017

Like I said with the shampoo this made my hair very very dry it smells amazing but no good for my locks.

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GESCHRIEBEN VON: Stephanie S.

Antwort unserer Experten

Katelyn- We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee.

GESCHRIEBEN VON: Katelyn N.
31. August 2017

Not for my hair 😩

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Katelyn N.
31. August 2017

I was so excited to try this seeing all the wonderful reviews but it just didn't do it for me. It made my hair dry and I even used at full strength conditioner and my hair still felt dry. I really wanted to like it but the only thing that was good is the amazing smell. It's just not for my hair 😔

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GESCHRIEBEN VON: Stephanie S.

Antwort unserer Experten

GESCHRIEBEN VON: Alison W.
22. August 2017

can't get the pump to work

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Alison W.
22. August 2017

very disappointing that I can't get the pump to work no matter how I twist and pull. I had the same issue with the shampoo bottle but eventually, it came loose and worked. If you have a 'tested' pump you can send me that would be great.

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GESCHRIEBEN VON: Troy H.

Antwort unserer Experten

Alison - Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Kathy W.
18. August 2017

Heavy conditioner

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Kathy W.
18. August 2017

This is a good deep conditioner, but too heavy for daily use for my hair. After a few days of using a very minimal amount my hair was very heavy. This is good for maybe once a week conditioning treatment. Still looking for a good daily conditioner for color-treated hair. Can you recommend one for me?

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GESCHRIEBEN VON: Troy H.

Antwort unserer Experten

Lorena - Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Susan F.
15. August 2017

Conditioner

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Susan F.
15. August 2017

I used quite a bit of conditioner, but my hair was hard to detangle.

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GESCHRIEBEN VON: Kelli B.

Antwort unserer Experten

Susan- Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Susan F.
15. August 2017

Shampoo

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Susan F.
15. August 2017

Hair feels stripped.

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GESCHRIEBEN VON: Kelli B.

Antwort unserer Experten

Susan- We’re sorry that you were unsatisfied with our Repair Shampoo and that it left your hair feeling stripped. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.

GESCHRIEBEN VON: JoAnne Z.
13. August 2017

Not recommended

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: JoAnne Z.
13. August 2017

Again, watery. Left my hair feeling course and very damaged. Turned my whole head into a frizz ball. The only way I could counteract it was to apply my own deep conditioner to my dry hair. Took 2 additional deep conditioning treatments to repair the damage.

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GESCHRIEBEN VON: Rachel Q.

Antwort unserer Experten

Joanne - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.

GESCHRIEBEN VON: Mary Ellen R.
23. Juli 2017

Softer hair but needs more work

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Mary Ellen R.
23. Juli 2017

My hair is really curly, frizzy and dry so it's very hard to keep moisture in it and find the products that work. This conditioner helped but wasn't what I needed. For someone with less curls or straight hair would benefit more so than someone with really curly hair.

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Mary Ellen - We're truly sorry that our At Full Strength did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.

GESCHRIEBEN VON: Shauna S.
16. Juli 2017

Greasy

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Shauna S.
16. Juli 2017

Product left my hair feeling heavy and greasy.

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GESCHRIEBEN VON: Razzy D.

Antwort unserer Experten

Shauna - We're sorry to hear that you were disappointed by your experience with our At Full Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Mindy O.
13. Juli 2017

This shampoo

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Mindy O.
13. Juli 2017

I am not happy with it at all. I really liked the stuff that came with the color and have ordered it with my next shipment. Any way I can return the other one I do not like?

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GESCHRIEBEN VON: Razzy D.

Antwort unserer Experten

Mindy - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Nicole S.
10. Juli 2017

Can't review

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Nicole S.
10. Juli 2017

Product was all over exploded in my box

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GESCHRIEBEN VON: Razzy D.

Antwort unserer Experten

Nicole - We're truly sorry that our Gaining Strength exploded in your box. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.

GESCHRIEBEN VON: Jax C.
10. Juli 2017

Dried my hair

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Jax C.
10. Juli 2017

I am careful to use only a little and not to expect too much lather. The shampoo made my hair feel like straw and was matted while using it. I wish I had requested the moisturizing shampoo

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GESCHRIEBEN VON: Razzy D.

Antwort unserer Experten

Jax - We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Nicole S.
10. Juli 2017

Can't rate

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Nicole S.
10. Juli 2017

Same as shampoo it exploded all over the box. Smells wonderful and the samples that come with the kit are amazing but I wish my bottles I paid for I could use!

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GESCHRIEBEN VON: Razzy D.

Antwort unserer Experten

Nicole - We're truly sorry that our At Full Strength did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.

GESCHRIEBEN VON: Marisol C.
7. Juli 2017

repair shampoo

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Marisol C.
7. Juli 2017

not too crazy about how it makes my hair feel once I rinse it out

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GESCHRIEBEN VON: Razzy D.

Antwort unserer Experten

Marisol - We're truly sorry that our Gaining Strength did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.

GESCHRIEBEN VON: Running1
26. Juni 2017

Not as Expected

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Running1
26. Juni 2017

I expected this conditioner to be moisturizing but it's not.

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GESCHRIEBEN VON: Razzy D.

Antwort unserer Experten

Running1 - We're truly sorry that our At Full Strength did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Mariana R.
23. Juni 2017

Terrible!

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Mariana R.
23. Juni 2017

Left my hair tangled and not soft...

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GESCHRIEBEN VON: Razzy D.

Antwort unserer Experten

Mariana - We're truly sorry that our At Full Strength did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Margaret G.
21. Juni 2017

Raw unhappy hair

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Margaret G.
21. Juni 2017

I have no idea what it is about this shampoo but we are not friends. When I rinse this out my hair (which rarely tangles) is all sorts of tangled. It's reminds me of when my hair is bleached. This may work for you but it didn't for me. Smells nice though.

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GESCHRIEBEN VON: Razzy D.

Antwort unserer Experten

Margaret - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Margaret G.
21. Juni 2017

Greasy gross hair

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Margaret G.
21. Juni 2017

The shampoo leaves my hair in NEED of conditioner. Hair feels great right out of the rinse. When it dry though OMG. my hair is not greasy. I used to be able to go four or five days without washing and it would feel as greasy as it does when it's dried after a shower. The cheap shampoo and conditioner I used before this make my hair feel way better.

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GESCHRIEBEN VON: Razzy D.

Antwort unserer Experten

Margaret - We're sorry to hear that you were disappointed by your experience with our At Full Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: April D.
13. Juni 2017

Not a fan!

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: April D.
13. Juni 2017

My hair is curly and long. I couldn't get through my hair at all! It was a tangled mess! I had to use my store bought conditioner to comb it out!

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GESCHRIEBEN VON: Razzy D.

Antwort unserer Experten

April - We're truly sorry that our [insert product name] did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: AnnMarie K.
28. Mai 2017

Not as good as Heart shampoo

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: AnnMarie K.
28. Mai 2017

Seems drying to my hair

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Dear AnnMarie - We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Kelly F
18. Mai 2017

Disappointed

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Kelly F
18. Mai 2017

I first tried the joining forces and the heat protection spray before I committed to the shampoo and conditioner. They made my hair softer, but sticky. I thought maybe since the shampoo and conditioner were cleaning products they may not be so sticky. Nope. They made my hair sticky too.

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GESCHRIEBEN VON: Melody S.

Antwort unserer Experten

Kelly - We're sorry for your experience with our Gaining Strength Repair Shampoo. We see you've communicated with one of our representatives who helped process your refund for this product. We hope we can help you find soft, sticky-free hair in the future.

GESCHRIEBEN VON: Kelly F
18. Mai 2017

Disappointed

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Kelly F
18. Mai 2017

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GESCHRIEBEN VON: Melody S.

Antwort unserer Experten

Kelly - We're sorry for your experience with our At Full Strength Repair Conditioner. We see you've communicated with one of our representatives who helped process your refund for this product. We hope we can help you find soft, sticky-free hair in the future.

GESCHRIEBEN VON: Anne D.
20. April 2017

not my favorite

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Anne D.
20. April 2017

it just doesn't feel good on my hair after I use it like the nourishing mask and other conditioners they sell.

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GESCHRIEBEN VON: Grace P.

Antwort unserer Experten

Anne - We're truly sorry that our At Full Strenght didn't make your hair feel good. Upon reviewing your profile, we see we were able to help you find a product that you love.

GESCHRIEBEN VON: Anne D.
20. April 2017

feels gummy

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Anne D.
20. April 2017

I didn't like this shampoo, it feels gummy on my hair and doesn't feel clean, the lock it shampoo is much better.

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GESCHRIEBEN VON: Grace P.

Antwort unserer Experten

Anne - We're truly sorry that our Gaining Strength made your hair feel gummy. Upon reviewing your profile, we see we were able to help you find a product that you love.

GESCHRIEBEN VON: melanie N.
3. März 2017

Esalon - conditioner

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: melanie N.
3. März 2017

Not that impressed actually, its ok but not the best for very long coloured hair. My hair was still very dry and I tend to use two conditioners to get a better result.

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GESCHRIEBEN VON: Anna M.

Antwort unserer Experten

Melanie - Because you felt our At Full Strength Repair Conditioner didn't provide the result you expected, we've issued a credit to your eSalon account. We'll be reaching out to you shortly with recommendations and look forward to delivering the right results for you.

GESCHRIEBEN VON: Amy G.
12. Februar 2017

Not for me

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Amy G.
12. Februar 2017

So far all your products are too heavy for my thin hair! =(

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GESCHRIEBEN VON: Grace P.

Antwort unserer Experten

Amy - We're truly sorry that our At Full Strength did not provide the experience you expected. We see a credit has already been added for your products. We look forward to providing you with a product that will better suit your needs.

GESCHRIEBEN VON: stacey M.
25. Januar 2017

Not worth ot

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: stacey M.
25. Januar 2017

Did nothing for my hair, I used it every other day when I washed my hair like normal

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GESCHRIEBEN VON: Melody S.

Antwort unserer Experten

Stacey - We're sorry our Gaining Strength Repair Shampoo didn't give you the results you were hoping for, so we've added a credit to your account. Check your email for more information.

GESCHRIEBEN VON: stacey M.
25. Januar 2017

Not worth it

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: stacey M.
25. Januar 2017

Did nothing for my hair, non hydrating at all. Make my thin hair even more limp.

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GESCHRIEBEN VON: Melody S.

Antwort unserer Experten

Stacey - We're sorry your hair didn't feel hydrated by our At Full Strength Repair Conditioner. We've added a credit to your account, so you can try to find something else more to your liking. We recommend our Every Rich Way Moisturizing Conditioner. We'll send you an email with more information soon.

GESCHRIEBEN VON: Kassandra N.
18. Januar 2017

Greasy and heavy

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Kassandra N.
18. Januar 2017

Maybe this repairs my hair, but it also makes my hair feel and look like I'm a teenager who hasn't showered in a week. I'm okay for a couple of hours, but it isn't long before my hair is weighed down and looks greasy. I do not have a ton of hair, so maybe it would work with someone with a full head of frizzy hair.

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GESCHRIEBEN VON: Sam P.

Antwort unserer Experten

Kasie - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.

GESCHRIEBEN VON: Clarissa C.
28. Oktober 2016

Not bad

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Clarissa C.
28. Oktober 2016

I only got to use this twice it helped a little with the frizz but because of the scent I really dont want to use it again. The conditioner was yellow and smelled like a grandma.

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GESCHRIEBEN VON: Erica C.

Antwort unserer Experten

Clarissa - Thank you for taking the time to give us feedback. We apologize you don't favor the scent of this conditioner and have added a credit for the amount paid. We will be reaching out to you shortly!

GESCHRIEBEN VON: Denise B.
18. Oktober 2016

Very drying

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Denise B.
18. Oktober 2016

This shampoo really dried out my hair. Only used it once.

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GESCHRIEBEN VON: Razzy D.

Antwort unserer Experten

Denise - We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Gwen B.
10. Oktober 2016

Disappointing

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Gwen B.
10. Oktober 2016

It seems less conditioning than the Color Safe Conditioning I've been using. Was hoping to see more smoothing, shine-restoring results.

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GESCHRIEBEN VON: Gabby N.

Antwort unserer Experten

Gwen- We're sorry to hear that the results of our At Full Strength Color Safe Repair Conditioner did not provide the results you expected. Per your Satisfaction Guarantee, we've added a store credit to your eSalon account for the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs.

GESCHRIEBEN VON: Sarah J
20. September 2016

Disappointed

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Sarah J
20. September 2016

I had such high hopes for this product. First, the bottle is tiny and I had to use a lot for my hair which is thick and long. I didn't feel it thoroughly cleansed my hair even with three applications in one wash. Yes, it does smell nice but that's about the only thing that I can say was great. I feel the cost for receiving a bundle of three match up products could have been better used at the salon down the street on a quality and quantity shampoo.

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GESCHRIEBEN VON: Gabby N.

Antwort unserer Experten

Sarah- Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Shampoo. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.

GESCHRIEBEN VON: Lucy M.
31. August 2016

Drys Hair out!!

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Lucy M.
31. August 2016

I was so disappointed with this product as I feel like it dried my hair out completely. After washing it, even after using the Deeply Invested Hair Mask, my hair felt dryer that before. Not impressed. Won't be using it again.

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GESCHRIEBEN VON: Gabby N.

Antwort unserer Experten

Lucy- We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!

GESCHRIEBEN VON: Nicole R.
29. August 2016

Meh

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Nicole R.
29. August 2016

Doesn't really feel clean after using

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GESCHRIEBEN VON: Gabby N.

Antwort unserer Experten

Nicole- We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.

GESCHRIEBEN VON: Roxann P.
15. August 2016

Not what I expected

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Roxann P.
15. August 2016

This conditioner doesnt do well on natural curly hair. My hair feels very course when it is wet and tends to be frizzy when dry.

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GESCHRIEBEN VON: Pilar S.

Antwort unserer Experten

Roxann - We're sorry to hear that you were disappointed by your experience with our Color Safe Repair Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.

GESCHRIEBEN VON: Jess F.
7. August 2016

Tangled my hair

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Jess F.
7. August 2016

Tried this with the conditioner and neither are for me I'm afraid. Both left my hair in worse condition than before.

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GESCHRIEBEN VON: Grace P.

Antwort unserer Experten

Jess - We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase.We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.

GESCHRIEBEN VON: Edith H.
29. Juli 2016

Not my favorite

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Edith H.
29. Juli 2016

It felt like it stripped my hair, had to use allot of conditioner to make it untangle

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GESCHRIEBEN VON: Gabby N.

Antwort unserer Experten

Edith- Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with!

GESCHRIEBEN VON: Lisa M.
27. Juli 2016

Disappointed

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Lisa M.
27. Juli 2016

She shampoo was somewhat drying and the pump did not work after endless efforts to make it do so.

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GESCHRIEBEN VON: Gabby N.

Antwort unserer Experten

Lisa- Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with!

GESCHRIEBEN VON: Kelli D.
18. Juli 2016

Bad shampoo

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Kelli D.
18. Juli 2016

Hated this shampoo. It just didn't work well, seemed almost watered down. Didn't matter how much I used, just did work right. Seemed to have no conditioning to it. I couldn't get my fingers through my hair while washing it, so tangled.

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GESCHRIEBEN VON: Gabby N.

Antwort unserer Experten

Kelli- Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Conditioner. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.

GESCHRIEBEN VON: Kelli D.
18. Juli 2016

Bad conditioner

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Kelli D.
18. Juli 2016

Hated this product.....just didn't work, no conditioning!!

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GESCHRIEBEN VON: Gabby N.

Antwort unserer Experten

Keli- We're sorry to hear that the results of our At Full Strength Color Safe Repair Conditioner did not provide the results you expected. Per your Satisfaction Guarantee, we've added a store credit to your eSalon account for the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs.

GESCHRIEBEN VON: brittaney P.
2. Juli 2016

Alright shampoo

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: brittaney P.
2. Juli 2016

I did like this shampoo the only thing I didn't like was that there seemed to be no lather to it. Unless you use ALOT of product. Which any consumer doesn't really want. I would have to use about 6 or 7 pumps in order to get some bubbles happening.

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GESCHRIEBEN VON: Pilar S.

Antwort unserer Experten

Brittaney - We're sorry to hear that your Repair Shampoo didn't provide the lather you were expecting. The reason you are seeing a lack of lather is because this product is sulfate-free. While this shampoo may not lather as much as many shampoos that you may be used to it cleanses just as fine. Additionally, because it's sulfate free, it's designed to wash the hair without removing the color as quickly as a normal shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.

GESCHRIEBEN VON: Juanita R.
1. Juli 2016

No difference

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Juanita R.
1. Juli 2016

Didn't see any difference l.

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GESCHRIEBEN VON: Pilar S.

Antwort unserer Experten

Juanita - We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.

GESCHRIEBEN VON: Rebecca B.
21. Juni 2016

Strong smell

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Rebecca B.
21. Juni 2016

My hair didn't feel soft and the smell was very strong.

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GESCHRIEBEN VON: Anna M.

Antwort unserer Experten

Rebecca - Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with!

GESCHRIEBEN VON: Rebecca B.
21. Juni 2016

Disappointed

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Rebecca B.
21. Juni 2016

Didn't work as expected but maybe I'll give another in the product line a chance.

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GESCHRIEBEN VON: Anna M.

Antwort unserer Experten

Rebecca- We're sorry to hear that the results of our At Full Strength Color Safe Repair Conditioner did not provide the results you expected. Per your Satisfaction Guarantee, we've added a store credit to your eSalon account for the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs.

GESCHRIEBEN VON: .
13. Juni 2016

Decent but not the best shampoo I've used

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: .
13. Juni 2016

The shampoo is ok but it does not feel like Salon formula shampoo and I don't feel that it moisturizes and rebuilds my hair as it claims. I will not order this product again.

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GESCHRIEBEN VON: Anna M.

Antwort unserer Experten

Angele - Thank you for your feedback on your experience with our At Full Strength Color Safe Repair Conditioner. Because you felt our conditioner didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.

GESCHRIEBEN VON: .
13. Juni 2016

Decent but not the best conditioner I've used

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: .
13. Juni 2016

As per my shampoo comment this does not feel like Salon formula conditioner. I've had way better moisturizing repair and conditioning from other products. I will not buy this product again.

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GESCHRIEBEN VON: Anna M.

Antwort unserer Experten

Angele - Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Shampoo. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.

GESCHRIEBEN VON: Denise I.
23. Mai 2016

dislike

Bewertet: Color Care Repair Shampoo

GESCHRIEBEN VON: Denise I.
23. Mai 2016

This did not repair my hair, It dried it out. It took me 2 weeks to get my hair in better condition and hydration after I stopped this shampoo.

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GESCHRIEBEN VON: Kelli B.

Antwort unserer Experten

Denise- We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information.

GESCHRIEBEN VON: Anne F.
13. Mai 2016

Pump problem

Bewertet: Color Care Repair Conditioner

GESCHRIEBEN VON: Anne F.
13. Mai 2016

The pump doesn't work. Had this problem with a previous purchase of a shampoo. The product works well though.

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GESCHRIEBEN VON: Anna M.

Antwort unserer Experten

Anne - We're sorry to hear you experienced any difficulty with the pump on our At Full Strength Color Safe Repair Conditioner. To unlock the pump, turn the silver ring clockwise until it is secured tightly, then twist the head of the pump counter-clockwise for a quarter turn. If you have already done this and the pump is not working, please contact us and we’ll gladly send a replacement to you.

1'695 Kundenbewertungen
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Repair Color Care Shampoo + Conditioner Duo

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Bottle broken!

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Why did you change this too?

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Why in the world did you change this product?

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Repair Shampoo

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Not helpful

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Not so soft

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Conditioner just wasn't for me or the shampoo

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BEtter then shampoo

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Waste

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Made my hair fall out!

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Frizzy, tangled hair

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Just didn't suit me

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Colour care repair shampoo

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Nothing Special

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oily

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dries my hairout

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Repair Conditioner

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Color care Repair Conditioner

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Gaining Strength

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Not what it claims to be.

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Did not do what it claims to do.

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Bottle failure

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Awful

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Never received it

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Ok shampoo

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Good product, bad bottle

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Dries hair out

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Very drying

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Color care repair

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Is not good for my hair texture.

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Okay

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Horrible

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Not reviewed

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Average

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Itching

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Definitely not my favorite

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Turns your hair into straw

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I finally used my old shampoo

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