Name: Volume Color Care Shampoo + Conditioner Duo
Brand: eSalon
SKU: esalon-
Price: 50.00 CHF
Availability: InStock
Rating: 4.1 (5919 reviews)

GESCHRIEBEN VON: Rhonda E.
3. Mai 2019

Volume Shampoo

Bewertet: Volume Shampoo

GESCHRIEBEN VON: Rhonda E.
3. Mai 2019

This is not the best shampoo that I have had, but it's ok. Just seemed a little watered down or something.

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GESCHRIEBEN VON: Roni C.

Antwort unserer Experten

Rhonda - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Jeanie L.
30. April 2019

It was ok.

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Jeanie L.
30. April 2019

Could have gotten the same results for less $.

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GESCHRIEBEN VON: Karen W.

Antwort unserer Experten

Jeanie- Thank you for your feedback. We're always looking to improve our service and products and value our clients input. Thank you for sharing!

GESCHRIEBEN VON: Ellen A.
29. April 2019

This is the worst color I have ever had

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Ellen A.
29. April 2019

I specifically asked for more ash to be put in my color and got much less. i am very unhappy with my color and wish to cancel any future orders. Sincerely Ellen

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GESCHRIEBEN VON: Karen W.

Antwort unserer Experten

Ellen- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!

GESCHRIEBEN VON: Robyn B.
29. April 2019

It's a good normal conditoner

Bewertet: Volume Conditioner

GESCHRIEBEN VON: Robyn B.
29. April 2019

I don't see the volume difference. I hoped it would make the strands a bit more thick, but I couldn't see or feel the difference. But it is a good regular conditioner.

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GESCHRIEBEN VON: Karen W.

Antwort unserer Experten

Robyn- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Lee G.
25. April 2019

Dispensing pump failed product was fine .

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Lee G.
25. April 2019

Pump failed to work .

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GESCHRIEBEN VON: Alicia S.

Antwort unserer Experten

Lee - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Denise B.
24. April 2019

Not an outstanding product!

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Denise B.
24. April 2019

Not a fan.

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GESCHRIEBEN VON: Roni C.

Antwort unserer Experten

Denise - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie Volumizing Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Geraldine
20. April 2019

scent

Bewertet: Volume Shampoo + Conditioner Duo

GESCHRIEBEN VON: Geraldine
20. April 2019

Shampoo didn't have a pleasant scent nor did it suds up easily.

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GESCHRIEBEN VON: Johnny V.

Antwort unserer Experten

Geraldine - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Green9
19. April 2019

Not worth it

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Green9
19. April 2019

For $8.00 and the amount of conditioner you receive this product is not worth it. You have to use a lot if you want to condition your hair, and it made no difference in the volume. I prefer Pantene or Suave for color treated hair, they actually condition your hair and they are a better value.

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GESCHRIEBEN VON: Roni C.

Antwort unserer Experten

Kerry - We're truly sorry that our Big Softie did not provide the volume and quality you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Kimberly A.
18. April 2019

Smells good, seems very gentle~

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Kimberly A.
18. April 2019

Maybe it is just me, but it made my hair full of static. However, it smells good and it may just be my type of hair, I have red thick curly hair. On the great side, when I told eSalon my issues, they immediately refunded my money! So the customer service is fantastic! I used it with the Volumizing Conditioner so maybe it was it and not the shampoo. I have not used it but once so I am not sure which or if it was both. :(

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GESCHRIEBEN VON: Roni C.

Antwort unserer Experten

Kimberly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

GESCHRIEBEN VON: PeggyLee S.
17. April 2019

Shampoo and conditioner

Bewertet: Volume Shampoo + Conditioner Duo

GESCHRIEBEN VON: PeggyLee S.
17. April 2019

Not thrilled with shampoo. Says volume builder but seems to do the opposite.

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GESCHRIEBEN VON: Alicia S.

Antwort unserer Experten

Peggy Lee - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Roxanne B.
14. April 2019

No difference

Bewertet: Volume Shampoo + Conditioner Duo

GESCHRIEBEN VON: Roxanne B.
14. April 2019

I really can’t see or feel ant difference.

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GESCHRIEBEN VON: Karen W.

Antwort unserer Experten

Roxanne- Thank you for your feedback. Our Volume Shampoo and Conditioner are light-weight, sulfate-free cleansing options good for fine hair. This set will leave the hair free of residue and ready for volume enhancing styling action! We recommend using our Cloud Mousse and a round brush and blow dryer to help achieve maximum volume. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Asako N.
14. April 2019

Don’t like texture or don’t see difference

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Asako N.
14. April 2019

Nothing stands out from the most conditioner you can buy at stores.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Asako - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Cynthia A.
11. April 2019

not the same as BIG LOVE and BIG SOFTIE

Bewertet: Volume Shampoo + Conditioner Duo

GESCHRIEBEN VON: Cynthia A.
11. April 2019

bought this last year as BIG LOVE on the recommendation of a friend. I have a lot of fine hair, long and color treated. this shampoo was a dream. The fragrance was one of the reasons i loved it, very herbal and not perfumed. Well, now as volume shampoo is has virtually no fragrance and the volume I loved last year is just a memory. Totally bummed and won't buy again. The conditioner has very little fragrance as well and seems heavier. As they were not cheap i will use them both and mourn the passing of a wonderful shampoo and conditioner.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Cynthia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Tatyana R.
23. März 2019

Volume

Bewertet: Volume Shampoo + Conditioner Duo

GESCHRIEBEN VON: Tatyana R.
23. März 2019

Does not give me any volume at all. Disappointed..

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Tatyana - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Stacey L.
22. März 2019

IT WAS OK

Bewertet: Volume Shampoo + Conditioner Duo

GESCHRIEBEN VON: Stacey L.
22. März 2019

didn't care too much for the volume. i like the classic better.

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Stacey - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Tina E.
18. März 2019

Shampoo and conditioner

Bewertet: Volume Shampoo + Conditioner Duo

GESCHRIEBEN VON: Tina E.
18. März 2019

Was not happy with this shampoo and conditioner it did add fullness

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Tina - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the fullness you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Mary Ann M.
10. März 2019

Volume conditioner

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Mary Ann M.
10. März 2019

Still not sure about how much volume this gives me

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GESCHRIEBEN VON: Karen W.

Antwort unserer Experten

Mary Ann- Thank you for your review! The volume conditioner is one of the lightest weight conditioners offered by eSalon. Coupled with volumizing styling techniques and products, it will help you achieve more volume. We hope you enjoy it! Please feel free to reach out to [email protected] if you need any tips or tricks. Our team of licensed colorists is always here to help!

GESCHRIEBEN VON: Sherry B.
28. Februar 2019

Big softie

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Sherry B.
28. Februar 2019

It's ok but doesn't allow tangles to be easily combed out.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Sherry - We're truly sorry that our Big Softie did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: VICTORIA E.
28. Februar 2019

It was not the Wow I was hoping for.

Bewertet: Volume Conditioner

GESCHRIEBEN VON: VICTORIA E.
28. Februar 2019

Not excited about this product.

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GESCHRIEBEN VON: Sarah S.

Antwort unserer Experten

Victoria - Thank you for your feedback. We apologize for the disappointing experience you had with our Volumizing Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Beth R.
27. Februar 2019

shampoo bottle broken

Bewertet: Volume Shampoo + Conditioner Duo

GESCHRIEBEN VON: Beth R.
27. Februar 2019

I haven't been able to use the shampoo as the top is bent where cap meets bottle and leaked all over. Nothing else looked damaged so I'm not sure what happened. I wouldn't have listed this as af review but I did not know how to contact customer service about this.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Beth - We truly apologize the Volume Shampoo you received was defective. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Caroline G.
17. Februar 2019

Heavy

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Caroline G.
17. Februar 2019

This actually left my hair feeling lank and took ages to rince out

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Caroline - We're truly sorry that our Big Softie did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Robin S.
13. Februar 2019

Conditioner

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Robin S.
13. Februar 2019

I didn’t like the way this made my hair feel when it was dry.

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GESCHRIEBEN VON: Sarah S.

Antwort unserer Experten

Robin - We're truly sorry that our Big Softie Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Luci
9. Februar 2019

Does the job

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Luci
9. Februar 2019

If you want volume, this does it, but left my hair dry and unmanageable. Also noticed more hair loss using this conditioner than others.

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GESCHRIEBEN VON: Johnny V.

Antwort unserer Experten

Luci - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Luci
9. Februar 2019

Does the job

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Luci
9. Februar 2019

If you want volume, this does it, but left my hair dry and unmanageable.

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GESCHRIEBEN VON: Johnny V.

Antwort unserer Experten

Luci - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Debbie V.
6. Februar 2019

To much fragrance for me

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Debbie V.
6. Februar 2019

Even though I love the smell it was to much for me since I am scent sensitive. Also, instead of volume, my hair went straight and flat. But to be fair.... all conditioners do that to my hair but I keep trying new ones in hope of a different result.

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Debbie - We're truly sorry that our Big Softie did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Brittany M.
6. Februar 2019

Wasn’t a fan

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Brittany M.
6. Februar 2019

It leaves my hair feeling greasy

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Brittany - We're truly sorry that our Big Softie left your hair feeling greasy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Kathleen M.
2. Februar 2019

Ok only

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Kathleen M.
2. Februar 2019

I tend to get more softness and volume from cheaper store conditioners

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Kathleen - We're truly sorry that our Big Softie did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Cecilia T.
31. Januar 2019

Ugh!

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Cecilia T.
31. Januar 2019

Horrible, hair feels brittle and has no shine

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GESCHRIEBEN VON: Sarah S.

Antwort unserer Experten

Cecilia - We're truly sorry that our Big Softie Volumizing Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Suzanne C.
30. Januar 2019

Drying

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Suzanne C.
30. Januar 2019

Conditioner went on nicely and detangled hair, but hair was totally dry and “fly-away” for rest of day. Had to apply an oily conditioner to calm it down so it wasn’t so full of static. My hair is typically rather oily and this absolutely dried it out.

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GESCHRIEBEN VON: Sarah S.

Antwort unserer Experten

Suzanne - We're truly sorry that our Big Softie Volumizing Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Jeanne S.
27. Januar 2019

Disappointed

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Jeanne S.
27. Januar 2019

No better then what I could have purchased in the bargain bin at the $ store. I threw it in the trash. Please stand by your 100% guarantee and credit my card back for my entire purchase with you.

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GESCHRIEBEN VON: Sarah S.

Antwort unserer Experten

Jeanne - We're truly sorry that our Big Softie Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Heather R.
27. Januar 2019

No volume and weird feel on hair

Bewertet: Volume Shampoo

GESCHRIEBEN VON: Heather R.
27. Januar 2019

Just bought this for the first time-found the feel/texture of the shampoo a bit weird, Not much in suds (know that is not necessary to clean but like the feel of the standard shampoo much better) and it didn’t give any additional volume vs. my normal shampoo. Disappointed, wish I had gotten the standard shampoo that comes with the hair dye package.

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GESCHRIEBEN VON: Sarah S.

Antwort unserer Experten

Heather - We're truly sorry that our Volumizing Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: jill J.
26. Januar 2019

Volume but residue

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: jill J.
26. Januar 2019

Left sticky residue leaving my hair feel unclean.

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GESCHRIEBEN VON: Sarah S.

Antwort unserer Experten

Jill - We're truly sorry that our Big Softie did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Lisa L.
20. Januar 2019

Not the best packaging

Bewertet: Volume Shampoo

GESCHRIEBEN VON: Lisa L.
20. Januar 2019

Please bring back the pump bottles. And the original scent.

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GESCHRIEBEN VON: Sarah S.

Antwort unserer Experten

Lisa - We're truly sorry that our volumizing shampoo did not provide the scent and packaging you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Kimberly B.
16. Januar 2019

Didn't order

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Kimberly B.
16. Januar 2019

Didn't order

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GESCHRIEBEN VON: Karen W.

Antwort unserer Experten

Kim- We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help!

GESCHRIEBEN VON: Sherise K
8. Januar 2019

Very drying

Bewertet: Volume Shampoo

GESCHRIEBEN VON: Sherise K
8. Januar 2019

Loved the smel.but the the shampoo was way to dry made my head itch

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Sherise - We're truly sorry that our Volume Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: DG625
15. Dezember 2018

Clean Feel does not last very long

Bewertet: Volume Shampoo

GESCHRIEBEN VON: DG625
15. Dezember 2018

I got the travel size of this and it was great...left my hair clean, lifted, and bouncy. But this full size version did not do that for my hair at all. In fact, I noticed it made my hair more oily and as a result, flat. Very dissapointed!

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GESCHRIEBEN VON: Johnny V.

Antwort unserer Experten

DG625 - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: DG625
15. Dezember 2018

Just OK

Bewertet: Volume Conditioner

GESCHRIEBEN VON: DG625
15. Dezember 2018

An OK conditioner. Does not do much volume-wise.

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GESCHRIEBEN VON: Johnny V.

Antwort unserer Experten

DG625 - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Conditioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Pamela C.
20. November 2018

Absolutely horrible shampoo

Bewertet: Volume Shampoo

GESCHRIEBEN VON: Pamela C.
20. November 2018

I tried it twice. It left my hair so dry that is was hard to brush it after shampooing. I absolutely hated this product.

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GESCHRIEBEN VON: Johnny V.

Antwort unserer Experten

Pamela C. - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Jo Ann D.
10. November 2018

Packaging is hard

Bewertet: Volume Shampoo

GESCHRIEBEN VON: Jo Ann D.
10. November 2018

Do not like packaging due to arthritis hands. Hard to squeeze.

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Jo Ann - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Jo Ann D.
10. November 2018

Packaging

Bewertet: Volume Conditioner

GESCHRIEBEN VON: Jo Ann D.
10. November 2018

Bottle is hard to squeeze due to arthritis.

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Jo Ann - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Sandie P.
31. Oktober 2018

Too Heavy for my hair

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Sandie P.
31. Oktober 2018

This, like the shampoo, was too heavy for my hair. Weighted my hair down.

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Sandie - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Sandie P.
31. Oktober 2018

Too Heavy for my hair

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Sandie P.
31. Oktober 2018

My hair is fine and thinning and this was too heavy, Weighted my hair down.

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GESCHRIEBEN VON: Kaelin K.

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Sandie - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Jina A.
24. Oktober 2018

Kinda Dry

Bewertet: Volume Shampoo

GESCHRIEBEN VON: Jina A.
24. Oktober 2018

Left my hair feeling kinda dry and wouldn’t style very well

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GESCHRIEBEN VON: Kaelin K.

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Jina - We're truly sorry that our Volume Shampoo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: RascalCate
5. Oktober 2018

Wreaked all kinds of havoc on my baby fine hair

Bewertet: Volume Shampoo

GESCHRIEBEN VON: RascalCate
5. Oktober 2018

For me, the results of this shampoo were awful. My baby fine hair went flat and frizzy. It, along with the volumizing conditioner, took out every bit of my natural curl.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

RascalCate - We're truly sorry that our Volume Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Peggy P.
13. August 2018

conditioner

Bewertet: Volume Conditioner

GESCHRIEBEN VON: Peggy P.
13. August 2018

too heavy

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GESCHRIEBEN VON: Kaelin K.

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Peggy - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Tracy F.
9. August 2018

Leaves hair with greasy film

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Tracy F.
9. August 2018

This conditioner leaves a greasy film on my hair. Not a fan. I rinse like crazy and only use a bit and still leaves the film.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Tracy - We're truly sorry that our Big Softie left your hair feeling greasy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Linda B.
1. August 2018

Drying

Bewertet: Volume Conditioner

GESCHRIEBEN VON: Linda B.
1. August 2018

Unfortunately, it dries out my hair.

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Linda - We're truly sorry that our Volume Conditioner dried out your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Pamela G.
27. Juli 2018

No moisturizer

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Pamela G.
27. Juli 2018

It was good shampoo but I needed moisturizer.

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GESCHRIEBEN VON: Kaelin K.

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Pamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Pamela G.
27. Juli 2018

No moisture

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Pamela G.
27. Juli 2018

Good shampoo but I needed moisture.

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GESCHRIEBEN VON: Kaelin K.

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Pamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: LaLa
25. Juli 2018

Nothing Special

Bewertet: Volume Conditioner

GESCHRIEBEN VON: LaLa
25. Juli 2018

The conditioner doesn't do anything that a $2.00 store bought conditioner doesn't do. It was not a good buy for me.

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GESCHRIEBEN VON: .

Antwort unserer Experten

Lala - We're truly sorry that our Volume Conditioner did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: beata L.
20. Juli 2018

Not much of a volume

Bewertet: Volume Shampoo

GESCHRIEBEN VON: beata L.
20. Juli 2018

I was disappointed with this shampoo,did not give my hair much volume and made my hair look dull, no shine at all,I should have order the shine serum instead.

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GESCHRIEBEN VON: Sarah S.

Antwort unserer Experten

Beata - We're sorry to hear that you were disappointed by your experience with our volumizing shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information

GESCHRIEBEN VON: Renee C.
11. Juli 2018

lather

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Renee C.
11. Juli 2018

not enough lather

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Renee - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Storm H.
10. Juli 2018

Horrible shampoo

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Storm H.
10. Juli 2018

Shampoo really dries my hair out, cannot get a comb thru it after even using the conditioner

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GESCHRIEBEN VON: Kaelin K.

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Storm - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Storm H.
10. Juli 2018

Its OK

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Storm H.
10. Juli 2018

Not great, I wont buy again

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GESCHRIEBEN VON: Kaelin K.

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Storm - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Linda L.
28. Juni 2018

Not so much

Bewertet: Volume Conditioner

GESCHRIEBEN VON: Linda L.
28. Juni 2018

Two things: (1) while it did create volume, it also created frizz and static electricity. (2) the CONTACT information could certainly be more prominent.

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GESCHRIEBEN VON: Kaelin K.

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Sable - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Customer Service Representatives to resolve your concern. Please let us know if there is anything else we can do to help!

GESCHRIEBEN VON: Mary P.
27. Juni 2018

Too heavy

Bewertet: Volume Shampoo

GESCHRIEBEN VON: Mary P.
27. Juni 2018

I have very fine thin hair and this product leaves my hair feeling very heavy with an almost oily feeling. I am not a fan of the volumizing products because they have left me hair very flat.

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GESCHRIEBEN VON: Sarah S.

Antwort unserer Experten

Mary - We're sorry to hear that you were disappointed by your experience with our volumizing shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information

GESCHRIEBEN VON: Leah G.
22. Juni 2018

Doesn’t lather

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Leah G.
22. Juni 2018

I get the low sulfate thing for color protection, but I have shorter hair and I’m doing 5-6 pumps to get almost no lather. My scalp doesn’t feel clean after I shampoo. Does smell nice, but scent doesn’t last either. Meh.

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Leah - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Lourene M.
13. Juni 2018

Does not lather

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Lourene M.
13. Juni 2018

This shampoo does not lather as well as other shampoos I've used and I really have to use more conditioner to get tangkes out.

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Lourene - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Linda A.
19. Mai 2018

Wish I didnt buy

Bewertet: Volume Shampoo

GESCHRIEBEN VON: Linda A.
19. Mai 2018

Did not like

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Linda - We're truly sorry that our Volume Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Linda A.
19. Mai 2018

Dont like

Bewertet: Volume Conditioner

GESCHRIEBEN VON: Linda A.
19. Mai 2018

I didnt like it, like the shampoo that you sent with color better

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Linda - We're truly sorry that our Volume Shampoo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Talonna
14. Mai 2018

No no no

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Talonna
14. Mai 2018

This product did not leave my hair soft, but a tangled mess. I hated this product.

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GESCHRIEBEN VON: Kaelin K.

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Talonna - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Jennifer S.
12. Mai 2018

Static!

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Jennifer S.
12. Mai 2018

I love the smell and initial feel of my hair after using this, but after about 30 min after it’s dry- STATIC. I have tried every combination of conditioner or serum or mousse with this and nothing solves the problem. Heartbreaking.

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GESCHRIEBEN VON: Kaelin K.

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Jennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Patti B.
3. Mai 2018

Too waxy

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Patti B.
3. Mai 2018

Hard time detangling. Very waxy type, not moisture

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GESCHRIEBEN VON: Kaelin K.

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Patti - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie Volumizing Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Karri B.
25. April 2018

It's ok!

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Karri B.
25. April 2018

The conditioner isn't the best I have tried. It doesn't leave my hair feeling soft like other brands.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Karri - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Lisa B.
25. April 2018

Not a good fit for me

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Lisa B.
25. April 2018

This was just ok for me. I think I need something that focuses on hydration for colored hair, because this leaves my hair feeling rough and dry and even with a conditioner, my hair had static electricity when I would try to style it. Not a good match for my hair.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Lisa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Karri B.
25. April 2018

It's OK

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Karri B.
25. April 2018

my hair doesn't feel as soft as it has with other brands

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Karri - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Tina M.
16. April 2018

shampoo and conditioner

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Tina M.
16. April 2018

I did not like the shampoo and conditioner at all. it made my hair really dry after washing it and then the next day my hair would be oily. I will never buy it again! I think I’m gonna stop ordering your hair dye kit also,

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Tina - We're truly sorry that our Big Love Shampoo did not provide the look and feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Addy C.
9. April 2018

Disappointed

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Addy C.
9. April 2018

Would not recommend To be honest all products I have purchased and tried were not worth buying They did nothing like stated they should I. Found all products to be cheap and not good

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Addy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

GESCHRIEBEN VON: Victoria K.
8. April 2018

Faulty Bottle

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Victoria K.
8. April 2018

I couldn't even try the product because the bottle wouldn't work. The pump wouldn't unlock no matter which way I screwed it. After 10 minutes of fiddling with it in the shower, it finally fell out of my hands and split open. I was too defeated by the packaging to even get to try the product.

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Victoria - We're truly sorry that our Big Softie was difficult to open. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Renea B.
7. April 2018

Hair is sticky

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Renea B.
7. April 2018

I wanted to love this as much as the color care set. I have thin hair and needed a boost. If you don't want to run your fingers through your hair and for it to feel soft then maybe you will like it? I tried being heavy on matching conditioner and the only way I got through the bottle was to use the leave in conditioner.

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GESCHRIEBEN VON: Kaelin K.

Antwort unserer Experten

Renea - We're truly sorry that our Big Love Shampoo did not provide the boost you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Patti T.
4. April 2018

Pricey

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Patti T.
4. April 2018

Won't buy ag asian it was too drying for my hair.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Patti - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: sylvia M.
4. April 2018

Shampoo

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: sylvia M.
4. April 2018

Not much foam...did not see a difference

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Sylvia - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Patti T.
4. April 2018

Pricey

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Patti T.
4. April 2018

It's okay.....made my hair look dry.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Patti - Thank you for your feedback. We apologize that our Big Softie made your hair look dry. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Lindsay D.
29. März 2018

Bad pump, dry hair

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Lindsay D.
29. März 2018

I can't make the pump work. No matter how many times I turn it in any direction, pressure or no pressure, the pump won't budge. I end up taking the top off and just pouring it out. I would be fine with that if the product worked, but my hair doesn't seem to benefit either. It's not even voluminous, just dry. Wish I had canceled it before this last box arrived.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Lindsay - We're truly sorry that our Big Softie did not pump correctly. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: louise S.
28. März 2018

Color Care Volumizing conditioner

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: louise S.
28. März 2018

Product smells really nice...but left hair to soft with no body.. It actually looked like I needed to wash my hair again. I did only use about a quarter size amount, because my hair is fine

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Louise - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Katie P.
14. März 2018

Too Drying

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Katie P.
14. März 2018

While I did want volume, I did not want my hair to feel like straw. It was very hard on my hair. The conditioner helped some but not enough. My hair felt very damaged after using this shampoo. I do not recommend this product.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Katie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Kathy B.
14. März 2018

Pump was broke

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Kathy B.
14. März 2018

Pump was broke when received.

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GESCHRIEBEN VON: Desiree R.

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Kathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

GESCHRIEBEN VON: Jessica H.
11. März 2018

Dry and itchy

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Jessica H.
11. März 2018

After using this my scalp is dry and itchy with tons of flakes, I have never had dandruff in my life. It's miserable. It also washed the professional color right out of my hair. My hair is frizzy and feels more damaged.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Jessica - We're truly sorry that our Big Love left your scalp dry and itchy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Jessica H.
11. März 2018

Itchy and dry

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Jessica H.
11. März 2018

This made me look like i have dandruff and washed the color out of my hair.

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Jessica - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

GESCHRIEBEN VON: Julia E.
5. März 2018

doesn't spread on your hair easy

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Julia E.
5. März 2018

you have to use a large amount in order to cover your whole hair.Doesn't spread easily as other conditioners .

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GESCHRIEBEN VON: Desiree R.

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Julia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Kelli B.
26. Februar 2018

I had an allergic reaction.

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Kelli B.
26. Februar 2018

Not for me. My skin is to sensitive.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Kelli - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We want to make this right, and will be reaching out to you shortly. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Tammy F.
25. Februar 2018

Conditioner

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Tammy F.
25. Februar 2018

I love the shampoo. Didn’t care much for the conditioner. It was hard to rinse out and it made my hair flat

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Tammy - We're truly sorry that our Big Softie did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Michelle E.
7. Februar 2018

Shampoo

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Michelle E.
7. Februar 2018

It take a lot of product for this to clean your hair

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Michelle - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Billie Mae S.
6. Februar 2018

Is ok.

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Billie Mae S.
6. Februar 2018

It is ok,, nothing special. Love unconditionally is a far better product. Bought both for choice and will stick to the other one. There is no extra volume after using this one either.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Billie Mae - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Billie Mae S.
6. Februar 2018

Wasn’t sure at first....

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Billie Mae S.
6. Februar 2018

Didn’t write a review as wasn’t sure at first. Ive used it 2 or 3 times now and not impressed. I’ll stick to the heart lock it shampoo. I seem to have to use lots of this to get a lather

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Billie Mae - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Emily R.
1. Februar 2018

Ok, but I won't be buying again.

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Emily R.
1. Februar 2018

I have absolutely loved most of eSalon's products, so I was excited to try out this volumizing conditioner when I bought it last summer. I have naturally wavy/curly hair that tends to get flat as the day goes on. While this conditioner smells great, I have found that after using it, my hair is pretty dry and brittle -- it almost feels like I did not use any conditioner at all. For a while I tried using it only once a week, but even that seemed to be drying my hair out and I found I was compensating by using a lot of leave-in conditioner. This might be good for people that don't have a problem with dry hair or split-ends, but it wasn't for me.

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GESCHRIEBEN VON: Desiree R.

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Emily - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Lori P.
20. Januar 2018

Gave me the fly aways

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Lori P.
20. Januar 2018

I did not like the volumizing products. My hair did not feel clean after shampooing and the conditioner left my hair full of static and very fly away. Would not recommend.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Lori - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Lori P.
20. Januar 2018

Static and fly away

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Lori P.
20. Januar 2018

The volumizing products made my hair full of static and very fly away. Would not recommend.

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GESCHRIEBEN VON: Desiree R.

Antwort unserer Experten

Lori - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Janine P.
17. Januar 2018

Broken

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Janine P.
17. Januar 2018

Pump top arrived broken. Waiting for a replacement.

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GESCHRIEBEN VON: Desiree R.

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Janine - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

GESCHRIEBEN VON: Carolyn A.
17. Januar 2018

Doesnt work as well as the shampoo

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Carolyn A.
17. Januar 2018

Have to use quite a bit of it to get knots out of your hair and doesn't smell as nice as the coresponding shampoo

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GESCHRIEBEN VON: Desiree R.

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Carolyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Becky N.
9. Januar 2018

Not for fine hair.

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Becky N.
9. Januar 2018

Hair felt healthy but weighed down. Didn't style well.

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Becky - We value your feedback, and truly appreciate you reaching out to let us know our Big Softie Color Care Volumizing Conditioner did not meet your expectations. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Becky N.
9. Januar 2018

Not for fine hair

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Becky N.
9. Januar 2018

Hair felt healthy, but weighed down. Didn't style well. Did not provide volume.

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Becky - We're truly sorry that our Big Love Color Care Volumizing Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: LORI B.
8. Januar 2018

Awesome first purchase

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: LORI B.
8. Januar 2018

This was great the first time I purchased but came with a " new and improved" logo this time and it leaves my hair like straw but I have 3 bottles:( now. Am very bummed

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Lori - We're truly sorry that you're disappointed with the new formulation of our Big Love Color Care Volumizing Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Lisa A.
8. Januar 2018

Unsubscribe me please

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Lisa A.
8. Januar 2018

eSalon is a fabulous product I can no longer use due to medical problems. Please stop sending promotional emails. Thanks

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GESCHRIEBEN VON: Cameron C.

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Lisa - We can confirm you have successfully have unsubscribed from our promotional emails. You'll no longer receive information from eSalon.

GESCHRIEBEN VON: Mirna H.
7. Januar 2018

Shampoo

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Mirna H.
7. Januar 2018

It doesn't provide much of volume & leaves my hair bit dry even after using conditioner :/

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Mirna - We're truly sorry that our Big Love Color Care Volumizing Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Jen F.
4. Januar 2018

Doesn't lather

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Jen F.
4. Januar 2018

I am not so sure about this shampoo. It doesn't really lather and not at all unless I use a ton of it. I am using it and my hair though clean, is not any more voluminous

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Jen - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: roseanne K.
1. Januar 2018

defective pump

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: roseanne K.
1. Januar 2018

will not come out....turned it many, many times

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Rosanne - Thanks for bringing the issue you’re having with the dispensing pump on our Big Softie Color Care Volumizing Conditioner to our attention. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.

GESCHRIEBEN VON: Myra B.
30. Dezember 2017

👎 don't like the smell

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Myra B.
30. Dezember 2017

Ok. Don't like the smell. Won't purchase again.

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GESCHRIEBEN VON: Cameron C.

Antwort unserer Experten

Myra - We're sorry to hear you did not like the smell of our Big Softie Color Care Volumizing Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

GESCHRIEBEN VON: Tammi M.
26. Dezember 2017

Not color protecting

Bewertet: Color Care Volumizing Conditioner

GESCHRIEBEN VON: Tammi M.
26. Dezember 2017

This product left me with a dark ring of color in the tub after washing. Did not in any way protect the color or assist in volumizing. Now I have a full bottle of something that will not be used again. Neither the shampoo bottle OR the conditioner bottle that I received say ANYTHING AT ALL ABOUT COLOR CARE, although, that is how it is sold. The color it washed away was eSalon color that I was very happy with but if the eSalon shampoo and conditioner do not protect the same brand hair color then the assumption would be they certainly would not protect any other brand of hair color. Will not be ordering this again and do not recommend.

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GESCHRIEBEN VON: Cameron C.

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Tammi - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

GESCHRIEBEN VON: Tammi M.
26. Dezember 2017

not so great

Bewertet: Volumizing Color Care Shampoo

GESCHRIEBEN VON: Tammi M.
26. Dezember 2017

This shampoo claims to increase volume and make your hair look fuller while protecting the color. It may protect the color, not as much color in the tub after only using the shampoo, although there was some but the volumizing was not there for me. Neither the shampoo bottle OR the conditioner bottle that I received say ANYTHING AT ALL ABOUT COLOR CARE, although, that is how it is sold. Will not be ordering this again, completely dissatisfied with this product.

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GESCHRIEBEN VON: Cameron C.

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Volume Color Care Shampoo + Conditioner Duo

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Volume Shampoo

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It was ok.

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This is the worst color I have ever had

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It's a good normal conditoner

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Dispensing pump failed product was fine .

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Not an outstanding product!

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scent

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Not worth it

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Smells good, seems very gentle~

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Shampoo and conditioner

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No difference

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Don’t like texture or don’t see difference

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not the same as BIG LOVE and BIG SOFTIE

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Volume

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IT WAS OK

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Shampoo and conditioner

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Volume conditioner

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Big softie

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It was not the Wow I was hoping for.

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shampoo bottle broken

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Heavy

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Conditioner

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Does the job

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Does the job

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To much fragrance for me

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Wasn’t a fan

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Ok only

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Ugh!

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Drying

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Disappointed

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No volume and weird feel on hair

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Volume but residue

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Not the best packaging

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Didn't order

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Very drying

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Clean Feel does not last very long

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Just OK

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Absolutely horrible shampoo

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