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5'606 Kundenbewertungen |
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Did not leave my hair softBewertet: Color Care Conditioner Did not leave my hair soft 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMisty - We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling not soft. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
smells goodBewertet: Color Care Conditioner I don't think I like the conditioner. My hair is still dry and I have to add other products to untangle it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLucy - We're truly sorry that our Love Unconditionally did not provide the feeling you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Makes my hair too greasyBewertet: Color Care Conditioner I don't like how my hair feels when use this on a regular basis. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - We’re sorry that you were unsatisfied with our Love Unconditionally Conditioner and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
No latherBewertet: Color Care Shampoo When I use this my hair doesn't feel clean. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Pump doesnt work!Bewertet: Color Care Shampoo This shampoo is pretty good, but so annoyed that the pump doesn't work! I have to unscrew the top and pour it out every time i use it and have ended up wasting a lot and getting it everywhere. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristina - Thanks for bringing the issue you’re having with the dispensing pump on our Heart Lock It to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Smells GreatBewertet: Color Care Shampoo I love the smell! I just dont feel like it washes out the products when I shower! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy - Because you felt our Heart Lock It Shampoo didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Don't care forBewertet: Color Care Shampoo My scalp broke out. Hair didn't feel clean. Takes to much product for one shampoo and costs to much. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSherrie - We're sorry to hear that you were disappointed by your experience with our Heart Lock it Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
To expensiveBewertet: Color Care Conditioner Takes a lot of product and to expensive for the amount purchased 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSherrie - We're truly sorry that our Love Unconditionally did not provide the quality you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
Not impressedBewertet: Color Care Conditioner Makes no difference to my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMandie - We're truly sorry that our Love Unconditionally did not provide the difference you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
Not impressedBewertet: Color Care Shampoo Didn't make any difference to my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMandie - Because you felt our Heart Lock It didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
ConditionerBewertet: Color Care Conditioner I really enjoyed this conditioner and the way it smelled, I just think its way to small for the price. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNicole - Thank you for your honest feedback. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection! |
ShampooBewertet: Color Care Shampoo I really enjoyed this shampoo and the way it smelled, I just think its way to small for the price. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNicole - Thank you for your honest feedback. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection! |
Color stay good, shampoo not so muchBewertet: Color Care Shampoo I have shoulder length hair and it takes 6 or 7 pumps to get enough shampoo to make any lather. It looks great out of the bottle but when I wash my hair it turns into nothing. 15 von 15 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTammy - We're truly sorry that our Heart Lock It did not provide the quality you expected. We've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Just like the packagesBewertet: Color Care Shampoo This is just like the packaged shampoo. I'm not as happy with the shampoo as I am with the conditioner. I don't care for the way it feels. My hair feels very dry afterwards, you definitely will need the conditioner! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLori - We’re sorry that you were unsatisfied with our Heart Lock It. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Awful shampoo.Bewertet: Color Care Shampoo When I buy the color kit, the shampoo is great. I thought this would be the same shampoo. It is not!! It is possibly the worst shampoo I have ever bought! This shampoo does not lather at all - not even before I put it in my hair. It does not even lather a tiny bit! I will never buy this shampoo again. I tried to give it no stars at all but it would not let me. 15 von 16 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNan - Because you felt our Heart Lock It didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
No body or shineBewertet: Color Care Conditioner No body or shine 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDenise - We're truly sorry that our Love Unconditionally did not provide the body or shine you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
NopeBewertet: Color Care Conditioner I feel the same with this as I do the shampoo I was not impressed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSamantha - We're truly sorry that our Love Unconditionally did not provide the difference you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
Sorry but noBewertet: Color Care Shampoo I tried this many times and while it did not make my hair color fade it did make my hair a greasy mess 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSamantha - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
difference?Bewertet: Color Care Shampoo takes so much for my hair and really don't see any difference from what I normally use 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVera - Because you felt our Heart Lock It didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
does not lather upBewertet: Color Care Shampoo This shampoo does not lather up very well at all but it does make your hair clean 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - We’re sorry that you were unsatisfied with our Heart Lock It didn't achieve that clean feeling you were expecting. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Lovely shampooBewertet: Color Care Shampoo Love this shampoo just does not lather very well slightly disappointed x 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanice - Because you felt our Heart Lock It didn't provide the lather you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Watered downBewertet: Color Care Shampoo I have to use ten pumps at least two times before my hair is clean. This bottle isn't very big either. It's smaller than the typical size shampoo. The samples that come with the hair dye aren't watered down which made me love it until I bought the real thing. Don't waste your money. This only happens with the shampoo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLeah - We’re sorry that you were unsatisfied with our Heart Lock It. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
It's more than ok...Bewertet: Color Care Shampoo I do love this shampoo, but it takes like 12 pumps to get a good lather, and I only have medium length hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelinda - Thanks for bringing the issue you’re having with the dispensing quality on our Heart Lock It to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. |
nOT GREATBewertet: Color Care Shampoo Will not order again as made my hair all rubbery feeling and it is higher than great shampoos at a beauty store. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling rubber like. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
DislikedBewertet: Color Care Conditioner Was not impressed with this conditioner what so ever. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth- We're truly sorry that our Love Unconditionally did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
BASIC PRODUCTBewertet: Color Care Shampoo Sorry, yet again, overpriced. Same product and results for half the price in leading high street retailers 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFiona - We're truly sorry that our Heart Lock It did not provide the aspect you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Greasy hairBewertet: Color Care Conditioner Really disliked this product. Left my hair feeling so greasy all day long. 3 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristen- We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Greasy hairBewertet: Color Care Shampoo Really disliked this product. Left my hair feeling so greasy all day long. Didn't even feel like shampoo when I put it on, doesn't foam up at all either. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristen - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
I like the ShampooBewertet: Color Care Shampoo I have used this shampoo for a while now, and I continue to like it. However, this is the second bottle I have received from the line that has a faulty pump. It does not work. Fortunately, I had not yet thrown away one of my empty bottles, so I exchanged the pumps, but I don't like that I cannot rely on the product arriving in working condition. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharlotte - We're sorry to hear that you've had some issues with our Heart Lock It pumps. Because of this issue, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Ok but dried out my hair.Bewertet: Color Care Shampoo I like it but it seems to dry out my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCrystal - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not impressedBewertet: Color Care Shampoo The shampoo is the same as any color protecting shampoo. I didn't feel like it was cleansing my hair. The pump broke and they wouldn't send me a replacement pump. I was very disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRenee - Because you didn't have the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not as expectedBewertet: Color Care Shampoo The bottle is really small and it takes lot of shampoo to create foam and no matter what, I have to wash 2 times. I do not recommend this product at all :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTanya - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Just okBewertet: Color Care Conditioner Product is fine. The design of the bottle, especially the pump leaves a lot to be desired. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRenee- Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally conditioner to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. |
Don't like it.Bewertet: Color Care Conditioner Most conditioners will soften, detangle or make your hair more manageable. This product didn't do any of that for my coarse hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarnita - We're truly sorry that our Love Unconditionally did not provide the smoothness you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
Not for coarse hair.Bewertet: Color Care Shampoo My hair is very coarse. This product doesn't soften my hair or anything. It does nothing but clean it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarnita - We're sorry that our Heart Lock It did not meet your expectations. Upon reviewing your profile, we see that you were able to speak with a representative and we have credited your account in the amount of your purchases. Again, we are sorry that you were unhappy with this product and hope you love your new products! |
Light shampoo but lightly cleanedBewertet: Color Care Shampoo This shampoo cleaned my hair so well the first time I was blown away! But the subsequent uses left my hair feeling greasy just hours after showing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAshley - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Heart Lock it ShampooBewertet: Color Care Shampoo I was sooo excited to finally order this Shampoo, because I absolutely LOVE the packets I receive in my hair coloring kit. So, imagine my disappointment, upon using this "bottle" of shampoo. The 1st thing-- it was difficult to open the pump, then once "someone else" started the pump, I thought great! Now, onto the fabulously lather I experienced using after coloring my hair. NOT!. So, I thought OK -- I'll use 2 squirts instead of one..Nothing - no lather, etc. So, I'm really disappointed w/ this product and was sooo excited to finally break down a buy a more expensive shampoo made by eSalon to go w/ my coloring kit... IDK. Maybe it was just the bottle I received, but .... Please help. . I'll give it 2 stars... just because... But I'd like to give the 5 stars that I know it deserves. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Not enough conditioningBewertet: Color Care Conditioner Left hair fly-away. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKeira - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Dislike this productBewertet: Color Care Conditioner This was not what I expected. Does not condition my hair at all. & doesn't touch the frizz. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDedee - We're truly sorry that our Love Unconditionally did not provide the quality you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
Worst shampooBewertet: Color Care Shampoo I dislike this shampoo. It feels as if I haven't washed my hair. It doesn't have a good smell. I will not be ordering anymore. Worst shampoo ever! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDedee - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Nice SmellBewertet: Color Care Conditioner Nice conditioner but the bottle's pump doesn't work. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMia - Thank you for your honest feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection! |
ShampooBewertet: Color Care Shampoo The more I used the product the more my hair and scalp became dry, up on reading the ingredients I noticed the shampoo contains SLS. SLS can be an irritant in some people me being one of them the reason I dont use any product that contains theses Sulphate products. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Often when people see Sodium Lauryl Sulfoacetate (SLSA) on their shampoo label they cringe and think this means Sulfate. Unlike, Sodium Lauryl Sulfate (SLS), SLSA is completely safe for most skin types. It removes oils and bacteria without irritating the skin. What throws people off when they look at these two ingredients is the first two words being identical, and from there it’s assumed that they must be very similar. We are happy to report that Heart Lock It is Sulfate Free! |
Curly fine hairBewertet: Color Care Shampoo Leaves my hair flat with no body. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - We're sorry that our Heart Lock It did not meet your expectations. Upon reviewing your profile, we see that you were able to speak with a representative and we have credited your account in the amount of your purchases. Again, we are sorry that you were unhappy with this product. |
Curly fine hairBewertet: Color Care Conditioner Left my hair frizzy and flat. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - We're truly sorry that our Love Unconditionally did not provide the smoothness you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
Pump doesn't workBewertet: Color Care Conditioner Can't get pump to work. Shampoo turn and was able to use pump. Have to open bottle to use conditioner. Conditioner feels nice. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTheresa - Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally to our attention. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
Just okBewertet: Color Care Shampoo Hard to get a lather. Leaves my hair soft but gives my scalp itch issues (I am sensitive) think I would prefer a curly hair shampoo in future. Not sure I'll buy again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracey - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not my favorite.Bewertet: Color Care Shampoo I just don't like how this makes my hair feel 'ratty' and tangly after using. I have no other words. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnita - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Love the product (Hate the container)Bewertet: Color Care Conditioner All the Shampoo and conditioner products are wonderful. However, when you purchase the full-sized product the bottle pump is cheaply made and breaks easily. I have longer thicker hair and have to pump the bottle at least 20 times to get a gumball sized portion in my palm. I eventually have to open the bottle completely and pour it into my hand. I finally stopped buying any of the shampoo and conditioner products. I would love to see this product in a squeeze bottle!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoAnne - Thanks for bringing the issue you’re having with the dispensing pump on our color safe shampoos and conditioners to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Color Safe ShampooBewertet: Color Care Shampoo Not particularly fond of product. Am using another brand instead. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPam - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Greasy feelingBewertet: Color Care Shampoo Left hair feeling very greasy, won't buy again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Smells nice but..Bewertet: Color Care Shampoo Smells lovely but no foaming action at all so had to use the tinted love more often to have that clean feeling in my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - We're sorry that our Heart Lock It did not meet your expectations. Upon reviewing your profile, we see that you were able to speak with a representative and we have credited your account in the amount of your purchases. Again, we are sorry that you were unhappy with this product and hope you love your new products! |
Good shampooBewertet: Color Care Shampoo I really loved this when I first started using it but after about 6 months it now dries my hair out a bit; I think I may need to change my next bottle of shampoo then come back to it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Product is great however, the pump top neededBewertet: Color Care Conditioner Had a very difficult time getting top to release in order to pump. I had to actually open and scoop out the conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - Thanks for bringing the issue you’re having with the dispensing pump on our color safe conditioner to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Not too differentBewertet: Color Care Conditioner I think a bit pricy, not at all different. It weighs-down and prevents volume on my hair - 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLupe - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
MehBewertet: Color Care Shampoo It's ok but nothing special. Would not purchase again because there is not enough product to justify price in my opinion. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRita - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Meh..Bewertet: Color Care Shampoo I have super thick and long hair and seem to need too much shampoo and bottle is kinda small I would have to buy shampoo every two weeks.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynn - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Where is the foamBewertet: Color Care Shampoo I am not a great fan of this product because it does not foam well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoy - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Requires too much productBewertet: Color Care Shampoo I'm finding that I have to use a lot of this product to get my hair clean. Also, I'm not sure it's as gentle as I'd like it to be for a color safe product. After washing it feels a bit stripped before applying conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see that you were able to talk with a representative and have credited your account. We are excited for you to find your perfect match! |
Not sure about this shampoo.Bewertet: Color Care Shampoo It doesn't suds up very easily but maybe that's the way it's supposed to work??? I usually have to use at least 10 or more pumps but I do have very thick long hair. I find its quite pricey compared to other good products I've used and it's not a large bottle, in fact its smaller than most shampoo bottles. I do love the pump feature though. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBethanny - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Need to use a lotBewertet: Color Care Conditioner I feel like I need to use a lot of this product to cover my hair. Particularly after the shampoo which doesn't feel very gentle. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - We're truly sorry that our Love Unconditionally did not provide the quality you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
AverageBewertet: Color Care Shampoo It feels like you either have to use a lot or wash your hair twice. It feels great after you finally fell like its washed. Bit for the price and how much you have to use, I don't feel its worth it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
No soapBewertet: Color Care Shampoo I found that this shampoo is not very soapy, I have to put 2 lots on to get a lather from it, therefore it works out very expensive. I won't be buying this again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLesley - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not a great conditionerBewertet: Color Care Conditioner I've tried many hair color conditioners and this one was by far the worst. It didn't detangle, moisturize or even smell great. My hair was so dry that I had to re condition with another conditioner to get the tangles out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSara - We're truly sorry that our Love Unconditionally did not provide the smoothness you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
Did not do the trickBewertet: Color Care Shampoo I used this on my color treated hair and it made my hair really dry and hard. Would not recommend for long beautiful locks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSara - We're truly sorry that our Heart Lock It did not provide the moisture you expected. Upon reviewing your profile, who was able to successfully help you. We are excited for you found your perfect match! |
Not thrilledBewertet: Color Care Conditioner It was ok but I prefer something that conditions more like wen or 3 minute miracle by aussie. The pump sucks. I have some that I bought about a month ago and still have it. I'll pass 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCheri - Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Not a fanBewertet: Color Care Shampoo The shampoo is a little heavy and I can't use it too often otherwise my hair becomes straw like and heavy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMatsuoka - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
DOes not help retain the color. My grays reappeared full strength after two weekBewertet: Color Care Shampoo Does not help 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We're truly sorry that our Heart Lock It did not provide the color retention you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
HeavyBewertet: Color Care Conditioner Weights down my hair so much it goes flat 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSharyn - Because you felt our Love Unconditionally didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
ShampooBewertet: Color Care Shampoo Sorry but makes my hair slimy. Is there an alternative? Perhaps one with Volume? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne- We're sorry to hear that you were disappointed by your experience with our Heart Lock It Color Safe Shampoo. Because you were unhappy with the product, we have gone ahead and added a credit to your account per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information. |
Prefer LorealBewertet: Color Care Conditioner I want one that makes my hair feel silky when using it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSheila - Because you felt our Love Unconditionally didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Best shampoo for color treated hairBewertet: Color Care Shampoo It makes my hair feel dry, I don't really care for it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPat - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Its not as good as the little packets I receive with my color as it does not sudBewertet: Color Care Shampoo After the 1st use or so the product produces little to no suds. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeb - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Color SafeBewertet: Color Care Shampoo This shampoo is color safe and does smell amazing. I found, however, that it left my hair greasy. Doesn't lather up like some of the other ones I have tried. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHannah - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Color Safe Shampoo DisappointsBewertet: Color Care Shampoo Upon arrival, I was initially disappointed with the amount of product I received for the price. I dismissed my thoughts, reminding myself that good things come in small packages. Once I tried the shampoo, I discovered it didn't lather well. I had to rinse and shampoo again. This time with a few extra pumps of the product. I'll pass on this product and use other professional shampoos that smell nice, lather well, lock in color AND are more cost effective. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudi - We're truly sorry that our Heart Lock It did not provide the experience you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
ShampooBewertet: Color Care Shampoo Don't like the shampoo as much as my hair color the shampoo leaves my hair oily. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPamela - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling oily. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Little latherBewertet: Color Care Shampoo This shampoo doesn't lather well so it's difficult to tell whether it is spreading through my hair. As a result I feel I have to use a lot of it. Also my hair feels course after using it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngie - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling coarse. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Does not latherBewertet: Color Care Shampoo You've got to use tons to get suds- not a fan. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrandi - We're truly sorry that our Heart Lock It did not provide the experience you expected. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
The good and the badBewertet: Color Care Conditioner This is a high quality conditioner, the problem is the pump is inadequate so getting to it is a pain. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLiz - Thank you for bringing your issue with the dispensing pump of our Love Unconditionally Color Safe Conditioner to our attention. We apologize that you have been having difficulties, and per our Satisfaction Guarantee, we have added a credit for the product to your account. Please refer to our follow up email for more information. |
ExpensiveBewertet: Color Care Shampoo Pricey for the amount you receive and it makes my hair feel like straw 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMonica - We’re sorry that our Heart Lock It and that it left your hair feeling straw-like. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to getting your hair match perfect! |
Doesn't lather wellBewertet: Color Care Shampoo I have to pump a whole lot for it to lather. I have thick hair so this didn't impress me. Not a fan of the shampoo and conditioner 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not of meBewertet: Color Care Shampoo This shampoo wasn't for me. It made my hair greasing and didn't hold styling but I gave it to my daughter and she loves it. Her hair is dry 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShirley - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Not a fanBewertet: Color Care Conditioner My hair didn't feel clean with the shampoo and conditioner 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda - We're truly sorry that our Love Unconditionally did not provide the feeling you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
not happyBewertet: Color Care Shampoo does not lather well very disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonnie - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
I didn't really care for this - never ordered again.Bewertet: Color Care Shampoo I didn't really care for this shampoo and I never ordered it again. My scalp got very itchy after washing...went back to my natural shampoos. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Seemed ok.Bewertet: Color Care Shampoo This seemed ok. This could be the cause of some of the tangles, but I assume it's from the conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling tangled. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not impressedBewertet: Color Care Conditioner I'm actually losing way more hair (tangling) since I've been using this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We're truly sorry that our Love Unconditionally did not provide the feeling you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
Lousy shampooBewertet: Color Care Shampoo I'm not sure if it just isn't right for my hair, but it CANNOT get it clean. Initially I thought my hair just needed to adjust but even after a few weeks of use, my hair is heavy and greasy feeling. Today I used nearly 1/4 cup of shampoo and FINALLY feel like my hair got a little bit cleaner. Definitely won't be purchasing this again! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmily - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling heavy and greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Leaves residueBewertet: Color Care Shampoo This product simply doesn't cleanse hair properly. I would not recommend. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth - We apologize that you felt your hair was not cleansed thoroughly with our Color Safe Shampoo. We've reviewed your account and see that a member of our Color + Care Team has received your feedback and, per our Satisfaction Guarantee, refunded you for your order. Again, we apologize that you were unsatisfied with your experience. |
Nothing specialBewertet: Color Care Conditioner Overall I was disappointed in all eSalon products. Dove conditions my hair far better than this. This product just doesn't cut the mustard. I wouldn't recommend this product. No softness or shine about it... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth - We're sorry you were disappointed by our Color Safe Conditioner. We've reviewed your account and see that a member of our Color + Care Team has received your feedback and, per our Satisfaction Guarantee, refunded you for your order. Again, we apologize that you were unsatisfied with this product. |
shampooBewertet: Color Care Shampoo I find the shampoo does not lather enough. I end up using more than necessary 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarcy - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Doesn't suds wellBewertet: Color Care Shampoo I don't really use this product anymore as it doesn't suds up very much. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
It's okayBewertet: Color Care Shampoo I cannot use this as it burned my sensitive scalp. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCandy - We're truly sorry to hear that you've experienced an allergic reaction that could have been caused by our Color Safe Shampoo. Since you’ve experienced a reaction, a representative has refunded you for this product and reached out to you with more details. On behalf of the eSalon Family, we wish you a restful recovery. |
It's okayBewertet: Color Care Conditioner I cannot use this as it burned my sensitive scalp. 5 von 9 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCandy - We're truly sorry to hear that you've experienced an allergic reaction that could have been caused by our Color Safe Conditioner. Since you’ve experienced a reaction, a representative has refunded you for this product and reached out to you with more details. On behalf of the eSalon Family, we wish you a restful recovery. |
shampooBewertet: Color Care Shampoo Disappointed in the shampoo. Love all your other products tho!! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWe're sorry to hear that you were disappointed with our Heart Lock It Color Safe Shampoo. Per our Satisfaction Guarantee, we have added product credit to your account. One of our representatives has reached out to you to discuss how to redeem this credit. We hope that we can send you a replacement product that is better suited for your hair care needs. |
Lots of shampoo to get loveBewertet: Color Care Shampoo I have long hair. I wash it 3x a week. I need to pump tons of this shampoo to clean my hair. Trying a different one next match up 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEm - We’re sorry that you were unsatisfied with our Heart Lock It. Since you were unhappy with your results, we've issued a credit to your eSalon account to go towards your new Match Up! |
Not crazy about the shampooBewertet: Color Care Shampoo The shampoo does not seem to spread well - seems like I need lots of it. The shampoo that comes with the colour kit feels way better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
took too much to get hair cleanBewertet: Color Care Shampoo took 1/2 bottle to get hair covered and clean. could be much better 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - Because you felt our Heart Lock It didn't provide the coverage and clean you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
It's just ok.Bewertet: Color Care Shampoo I don't like the bottle. It doesn't come out easy. Seems like I have to use so much shampoo to feel like my hair is getting clean. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPam - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Not my favoriteBewertet: Color Care Shampoo I really don't like the shampoo, feels gritty on my hair. The pump is awful and only a dime size comes out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
ConditionerBewertet: Color Care Conditioner Leaves my hair Ruff 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan- Thank you for sharing your feedback with us. We are sorry to hear that the Love Unconditionally Color Safe Conditioner left your hair feeling rough. As an apology, we have gone ahead ans credited your eSalon account for the product. A member of our Color + Care Team has reached out to you regarding this credit. Again, we apologize that this product did not meet your expectations. |