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2'411 Kundenbewertungen |
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Doesn’t seem like conditionerThis product doesn’t soften or moisturize or de tangle. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWendy- We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Smells niceNot very moisturizing 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer- We're truly sorry that our Universal Leave In did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not good at allafter a month of used it not improvements 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMonica - We're truly sorry that our Universal Leave-In did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Pues no muchoNo lo uso mucho porque no me gustó mi no me gustan la testura en el peló 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebeca- Lamentamos mucho que nuestro Universal Leave-In no haya proporcionado los resultados que esperaba. Nos comunicamos con usted por correo electrónico para ver qué podemos hacer para remediar esta situación, de acuerdo con nuestra Garantía de Satisfacción. Valoramos a cada cliente y esperamos proporcionarle un producto que se adapte mejor a sus necesidades. Esté atento a su bandeja de entrada para más detalles. |
Not for meHave to say this really didn't work for me. Seemed to make my long hair more rather than less tangled, unfortunately. Love the dye but this product is not in the same league. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatharine M. - We truly appreciate your feedback! We apologize for the disappointing experience you had with our Universal Leave-in. We're always looking to improve our service and products, and truly value everything our clients say. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Great Product but....This broke my head out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeena- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our Universal Leave-In. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. On behalf of the eSalon Family, we wish you a quick recovery. |
Decent Conditioner but a little heavyIt could be my hair type but it does not seem to really fight the fly-aways and it seems to weigh my hair down. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnnemarie- We're truly sorry that our Universal Leave-In was heavier than you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No me gustoNo me sirvió a mi 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Martina: Gracias por escribirnos. Sentimos que no te haya gustado el Universal Leave in. Por favor, revisar tus emails te acabamos de escribir con la solución. No dudes en escribirnos de nuevo si necesitas ayuda con algo más. |
A little too light...I love leave in conditioner but this product feels more like a mix between gel and serum, there’s not a whole lot of richness to this “conditioner”. The smell is nice and light, but I find myself having to use a lot more product to ensure I get the results I want. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlexia S. - We appreciate your feedback, and we are sorry to hear that our Universal Leave-In is too light for your hair. You will be contacted by our Color Team shortly. Thank you for your patience. |
Universal Leave InMy hair is really coarse and thick so this leave in didn’t do much for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDarcel - We're truly sorry that our Universal Leave-In did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
El color mejor. Pero mi cabello está más secoNo funciona tan bien 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Adriana: Gracias por escribirnos. Sentimos que el Universal Leave in, no haya hidratado tu cabello como esperabas. Revisaremos tu incidencia en detalle y te ofreceremos una solución. Por favor, revisa tus emails, te acabamos de escribir. |
FrizzyNot the best leave in conditioner I have ever used. Even my husband commented on the frizz. Won’t buy this product again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLori - We're truly sorry that our Universal Leave-In did not provide help your frizz. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
SlipperyI didn’t like the texture of this conditioner—it’s runny and didn’t leave my hair feeling conditioner after it dried 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacey - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No le favorece a mi cabello.Lo he usado 3 veces por semana pero no siento que me ayuda mucho. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Ledy: Gracias por dejar tus comentarios sobre nuestro Universal Leave in. Sentimos que el resultado no haya sido el esperado. Te hemos escrito por email con nuestra solución. |
Did not feel softMy hair got damaged from stripping hair color. I got it almost back to soft and supple. This was so highly rated I figured I would try it, but the effect was still dry. I had better results with a dab of regular hair conditioner 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizaBeth - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It Was OkayI didn't really like this leave in conditioner as well as the Weekly Retreat I usually use. For some reason I felt like this left my hair feeling a little sticky at times, maybe I wasn't getting it dispersed well enough. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - We're truly sorry that our Universal Leave-In did not provide conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No buenoMy hair is damaged and this leave in didn’t do anything for it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEnith - We're truly sorry that our universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not greatLeaves a film on hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHelen - We're truly sorry that our Universal Leave-In did not perform the way that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did not likeDId not like the leave in conditioner. Did not leave my hair soft. I have used much less expensive ones that worked much better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessica - We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for meNot quite sure what this leave in is supposed to do. No impact. Bought it once and they seemed to have put it on auto ship? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRoxanne - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not wonderfulMy hair was very knotty and difficult to comb through afterwards, unlike when I use traditional conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth- We're truly sorry that our Universal Leave-In did not provide the conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did not likeIm so sorry I dont like this leave-in conditional. I would like to return it and get my money back! Thank you, Ruth 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRuth - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not like texture of Leave-In conditionerI had to add my regular conditioner to this because my hair felt coarse. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaurie - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
not goodit left my hair looking very very dry 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanice - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color didn't lastThe color, especially at crown, fadedsfter 2 weeks. It also made my hair more frizzy. This product probably depends in hair type. Color at first was really good. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna- We're truly sorry that our Universal Leave-In did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedI expected this product to replace the moisture that the coloring products removed.........well it doesn't. My hair remaind very dry to the touch! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCynthia - We're truly sorry that our Universal Leave-In did not provide the hydration that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It is a good productBut I have long hair and it takes too much product to make it work properly. I would need a tube of this a month. Just not in my price range. Especially after being out of work for 3 months and counting. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTerriann - We’re very sorry to hear that you were disappointed with our product pricing -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
Leave in doesn’t work on my hair.I have tried this a few times but always leaves my hair dry. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLesley - We're truly sorry that our Universal Leave-In did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
My hairIt did nothing to help my hair. My hair is still so dry.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa- We're truly sorry that our Universal Leave-In did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not as expectedI did not like this product. Did not decrease frizz or condition or add shine 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan B. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not suitable for my hairI didn't care for it. It leaves my hair frizzy after I iron it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoyce- We're truly sorry that our Universal Leave In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
sucksno thanks 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLydia- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
OkayIt’s okay 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobyn - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. |
NEVER GOT ITNever got it after 2 months. What i got was the kit. If thats all im getting this is a rip off because i paid 170 dollars for shampoos and things. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaryrenis - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not conditionIt actually dried my hair. I have used it twice and will never use it again. I have long hair and couldn’t get a comb through it after applying. I have loved all the products and been a member for years but will not be reordering this product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBillie - We're truly sorry that our Universal Leave-In did not provide conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Esperando mejorarBueno le doy una calificación de tres por que tengo el pelo muy reseco y cuando me puse este producto no es que me ayudara Mucho . Pero a lo mejor con el uso mejore y pueda calificarlo mejor . Gracias 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRocio - Gracias por tus comentarios. Una disculpa por tu experiencia que tuviste con nuestro Universal Leave-In. Constantemente nos esforzamos por mejorar nuestro servicio y productos, y verdaderamente tomamos en cuenta los comentarios de nuestros clientes. |
Didn’t work for meThe Universal Leave-In smells nice and clean, but it did very little to condition my hair or control frizz. It is thin in consistency, and seems a little watery. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaurie - We're truly sorry that our Universal Leave-In did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not enough oompf for methis may be nice for someone with very fine hair.. idk.. but this stuff doesn't have any oompf in it for me at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKitty - We’re truly sorry that our Universal Leave In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
non reçuje n'ai jamais reçu ma commande 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosa - Nous sommes navrés pour cet inconvénient. Veuillez vérifier vos emails, nous vous en avons envoyé un, nous serons ravis de vous assister. |
Didn’t do the trickIt wasn’t nearly enough conditioning for my thick curly hair. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancy- We're truly sorry that our Universal Leave-In did not provide the conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It was okI just thought it was a conditioner , so I had skipped my normal conditioner. But I was wrong, I will try it again. However it did detangle my hair and less frizz. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca- We’re pleased to hear that you’re enjoying the Universal Leave-In! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Universal leave inDoesnt leave the hair feeling as soft as I thought it would. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenConnie - We’re very sorry to hear that you were so disappointed with the Universal Leave in -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
Disgusting!Left my hair a greasy nasty mess. I ended up throwing this in the TRASH! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebbieJo - We're truly sorry that our Universal Leave-In did not provide results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Smells good but makes my hair dryThe smell is nice but that's about it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelody M. - Thank you for reaching out to us! Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not like this.The smell was good, but it did not make my hair feel conditioned at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie D. - We're truly sorry that our Universal Leave-In did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
This product actually seems to dry my hair out.I'm using as directed. I guess my hair just doesn't like it. It seems to cause the fly away frizzies rather than helping them. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia T. - We appreciate your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Leave in ConditionerI'm not very happy with it, I feel I have use a lot more in my hair compared to cheeper products over counters and use less. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaratsakashewai - We’re very sorry to hear that you were so disappointed with the Universal Leave in -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
Not for meI like the way this soaks into my hair and makes it easier to brush, but this leave in seriously stinks! Every time I touch my hair after applying, even later I the day, I can smell it on my hands. I’m not sure if I’ll be able to use more than the couple times I’ve tried it thus far. Simply too much scent. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Pretty good stuffYou have to use a lot of it for it to work for my hair type (long, thin), but it smells amazing! I like it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKris - We’re pleased to hear that you’re enjoying the Universal Leave In. We truly value everything our clients’ say and we hope to continue helping you find hair perfection! |
Great Product But???I just received this and wanted to love it but ad a black woman with course dry hair this was just too light for my hair texture I had to use a whole lot of the product so in less than a week all my product is almost gone so I won’t be purchasing again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWe're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
give it a few tries yetdidn't seem to help much the first time using. might need a few times to help the dry damage frizzy hair from coloring treatments. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngie - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Universal Leave inMust have selected auto because the next month I received it again. Only used the 1st one once. Could not manage my hair. Hope I have it cancelled the universal leave in because I do not want it again. Love Esalon but not the leave in. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDianne - We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too StickyWhen my hair dries, it is very sticky after using this product. Not for me at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTabetha - We're truly sorry that our Universal Leave In did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Crema hidratanteEste producto no me hidrata, lo que hace es que me reseca mucho el cabello 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVerónica - Realmente lamentamos que nuestro Universal Leave-In no trabajo como esperaba. Nos comunicamos con usted por correo electrónico para ver qué podemos hacer para remediar esta situación, de acuerdo con nuestra Garantía de Satisfacción. Valoramos a cada cliente y esperamos proporcionarle un producto que se adapte mejor a sus necesidades. Esté atento a su bandeja de entrada para más detalles. |
Leave in conditioningI gave it three stars because the product is runny and doesn’t give my hair any extra conditioning. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - We're truly sorry that our Universal Leave-In didn't provide the conditioning you were looking for. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
SiliconesFigured it would be a little more natural product. Trying to get away from things for my curly hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWe're truly sorry that our Universal Leave-In was not as natural as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Good products, but.........It smells nice and after using for almost two weeks or so I do like how shiny it makes my hair. The only reason I can’t give this product five stars is because it makes my hair too soft that it won’t hold a curl. Wouldn’t be a big deal at all if I still straightened my hair or had straight hair that I could just brush and go. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCortney - We're sorry that our Universal Leave-In did not provide the results you expected to the fullest. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Conflicting Product InfoFront of bottle says Universal Leave-In... Leave in conditioner detangles, hydrates and fights frizz, which if it was an actual leave-in conditioner it would make it much easier to comb through and would look soft and healthy, however it has done the complete opposite no matter how much i used I was left with stringy tangled hair... Now if you flip the bottle over the directions are at the top with no suggested amount to use and says clean toweled dried hair, focusing on mid-lengths and ends.. air dry or style as desired... That doesn't work simply because if you then continue to read it says Condition on the go..GET DAILY HYDRATION WITH THIS LIGHTWEIGHT LEAVE IN LOTION WHILE COMBATTING FRIZZ, FLYAWAYS AND COLOR FADE. LOTION AND CONDITIONER ARE TOTALLY DIFFERENT & LOTION CAN BE PUT ON DRY HAIR WHILE CONDITIONER IS USUALLY APPLIED AFTER YOU WASH AND CONDITION YOUR HAIR. LOTION USED IN WET HAIR DOES NOT DRY NICELY. AND IN THE DIRECTIONS IT SHOULD SAY TO COMB IT THROUGH SO THAT IT SPREADS EVENLY THROUGH THE HAIR IF IT WERE A CONDITIONER AS THE FRONT OF PRODUCT STATES BUT IF ITS A LOTION THEN IT SHOULD NOT BE PUT IN DRY HAIR AND APPLY A DIME SIZE OR NICKLE SIZE AMOUNT TO ENDS OF HAIR... YOU CAN'T USE ONE PRODUCT AS A LOTION AND CONDITIONER BC ITS 2 DIFFERENT PRODUCTS 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Universal Leave-InI would not purchase again. It made my hair uncontrollably. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnna - We're truly sorry that our Universal Leave-In did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Universal leave-inI have to put it in at lease twice a day and still the hair is dry looking. Not happy with the results 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlex - We're truly sorry that our Universal Leave-In did not provide the conditioning you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not what expetedI read commentes from previous users on this product. Was excited to purchase it, but was not all expected. There was no difference in the friz on my hair. I would not purchase it again. I follow instructions extacly but was very dissapointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarmen - We're truly sorry that our Universal Leave-In did not provide the anti-frizz you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
Did not workTangle my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristina R. - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. Your eSalon Team |
Not for the moneyI didnt like this leave in product at all. I can buy better conditioner for cheaper at CVS. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNicolle - We're truly sorry that our Universal Leave-In did not provide the conditioning you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does not reduce frizzI decided to try this product as I generally like seal on products but this one does not work well. Now I have an entire tube I can’t use. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJewel - We're truly sorry that our Universal Leave-In did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Smells good but does nothing for my hairThe product smells pretty but made my hair frizzy. I have curly hair and this product just made it frizzy. I’ve used twice and I had horrible results. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAshley - We're truly sorry that our Universal Leave In did not provide the hydration you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedDon't like the way my hair feels with it in 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSylvia - We're truly sorry that our Universal Leave In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not sureI’m not sure yet 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenValeria - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to us on the Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Doesn't deliver expected resultsI was expecting this leave-in conditioner to provide lasting moisture, but I experienced the opposite result. My hair was extremely dry after blow-drying it right after the application of this product and I had to wash the product out of my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Color fades in my hair!Color fades out in my hair! Cancelling out order! Not coloring hair anymore! Thanks for everything! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBobbie - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Universal Leave-InI purchased this a week ago and it has left my hair dry and unmanageable. I would like a refund. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDenise - We're truly sorry that our Universal Leave-In left your hair feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No lo volvería a comprarNo siento hidratacion y no me evita el frizz. Lo que me gustó fue el olor que deja en el cabello 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJaylee - Lamentamos mucho que nuestro Universal Leave-In no haya proporcionado la hidratacion que esperaba. Le hemos enviado un correo electrónico para ayudarlo a resolver este asunto, de acuerdo con nuestra Garantía de satisfacción. Valoramos a cada cliente y esperamos proporcionarle un producto que se adapte mejor a sus necesidades. Esté atento a su bandeja de entrada para más detalles. |
Doesn't workWhenever I use this product, it's like putting more water in my hair. It does nothing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMegan - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It's ok.It's ok. I don't really notice any difference and it doesn't have any smell to it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiane - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Jury still outNot sure if I’m getting any benefit from this but I’ll use it up 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenArlene - Thank you for your feedback for our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
No me gusta y está muy caroNo me gusta y está muy caro no quiero mas 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMartha - Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha tomado los pasos para resolver su inquietud. ¡Háganos saber si hay algo más que podamos hacer para ayudar! |
Not universalThis doesn’t cut it on my thick, curly hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
leave in hair conditionerleaves hair oilly 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSherrySue - We're truly sorry that our Universal Leave-In left your hair feeling oily. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not the best for my hairThis is a bit too weak for my thick, coarse hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKassandra - We're truly sorry that our Universal Leave-In did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Leave in ConditionerIt is really thin and I couldn't really tell much difference after using it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFelicia - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not greatHair feels dull, gummy and heavy. Doesnt enhance curl or reduce frizz. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too oily feeling and heavy for my fine hairI thought it would be a lighter leave in conditioner, but I could feel the oiliness of it on my hands before I worked it into my hair, avoiding the roots. It did not detangle as well as spray on products I have tried and weighed down my fine hair too much. I will go back to Matrix Instacure as my go to detangler. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren - We're truly sorry that our Universal Leave-In did not provide the lighter feeling you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I expectedI was disappointed with this product. It makes my hair tacky and I feel like it’s dryer and harder to manage and blow dry. It did not help with frizz and it also straightens what wave I have instead of softening them. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrenda- We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not thrilledI used a small amount as directed. My hair felt heavy and weighed down. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLea - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It's just okIt works in a pinch, but not the best leave in I've used. I still got a lot of frizz. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLeslie - We're sorry to hear that you were disappointed by your experience with our Universal Leave-In. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information |
Leave in conditionerI am so disappointed in this product since it didn’t do anything to my hair. It didn’t even give any moisture to the hair let alone get rid of the freeze. Really bad product😩 Please if possible I want my money back. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRoya - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
skip thisHair feels sticky and not conditioned at all 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobin D. - We're truly sorry that our Universal Leave-In did not provide the conditioning aspect you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Leave inI really wasn’t a fan of the way it felt in my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBarbara - We're truly sorry that our Universal Leave-In did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Its okIt doesn't work as well as similar products I have used. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTerrie - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
BleghWas not effective. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLara - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't work for meHi, please don't send this again. It didn't help my frizz at all. Hi, please don't send me the love-in conditioner anymore. It did not work on my frizz. I also would like to bring up my color issues. First, for about 3-5 days, it's perfect. After that, my color is super faded. My grays were initially covered, but not anymore. They come back in about a week to 10 days. Can someone please help me? Ty Show quoted text 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle - We're truly sorry that our Universal Leave-In did not provide the result you expected. Additionally, we are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We truly appreciate your feedback and the opportunity for us to make it right! |
Not a fan!I blow dry my hair about 3 times a week. This leave in conditioner makes my hair frizzy. I have thick hair and it really doesn't do much for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too much perfumeOpening it, the smell was overpowering. Extremely floral and wouldn’t dissipate once on. Will not use again. Wish the smell was neutral, so I can smell how I want to. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristina - We're truly sorry that our Universal Leave-In did not smell as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Highlights for PMasonI was in hopes that you would contact me about my situation with highlights. I know I am no pro at it, but a little guidance and feedback was promised and I haven't heard anything yet! Thanks you, PMason 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi there! We apologize for any confusion. Our records indicate we left a voicemail regarding your highlights on 3/25 and asked for you to call back to discuss further with one of our licensed colorists. Please feel free to reach out as previously advised if you need any assistance! |
ColorDidn’t really like how my hair felt when I used it . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAraceli - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Leave in conditionDidn’t really see much difference. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Ok productNo better than other store bought products 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSilvia - Thank you for your feedback. We apologize for the disappointing experience you had with our Perfect Ending. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Leave in conditionerThe leave in conditioner is great product, it leaves your hair soft and silky. The problem i have is with the packageing. I went squeeze the product out of the container and and it started coming out the sides and every where else except the whole that it was supposed to. So more product is actually being wasted than used which is not good when you pay $15 for a tube of product that is being used every day. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRandy- We're truly sorry that our Universal Leave-In Conditioner did not dispense the product as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Surprisingly unhappy with resultsI found this product highly ineffective, especially compared to Sleek Dreams Smoothing Balm which I give 5* 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJamie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
No enough hydrationI was disappointed. I expected more hydration, especially for the ends of my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancy - We're truly sorry that our Universal Leave-In conditioner did not provide the hydration you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No help with humiditySmells nice. Definitely light, but it does nothing to help my frizzies when humidity strikes. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |