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2'061 Kundenbewertungen |
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It's more than ok...I do love this shampoo, but it takes like 12 pumps to get a good lather, and I only have medium length hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelinda - Thanks for bringing the issue you’re having with the dispensing quality on our Heart Lock It to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. |
nOT GREATWill not order again as made my hair all rubbery feeling and it is higher than great shampoos at a beauty store. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling rubber like. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
BASIC PRODUCTSorry, yet again, overpriced. Same product and results for half the price in leading high street retailers 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFiona - We're truly sorry that our Heart Lock It did not provide the aspect you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Greasy hairReally disliked this product. Left my hair feeling so greasy all day long. Didn't even feel like shampoo when I put it on, doesn't foam up at all either. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristen - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
I like the ShampooI have used this shampoo for a while now, and I continue to like it. However, this is the second bottle I have received from the line that has a faulty pump. It does not work. Fortunately, I had not yet thrown away one of my empty bottles, so I exchanged the pumps, but I don't like that I cannot rely on the product arriving in working condition. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharlotte - We're sorry to hear that you've had some issues with our Heart Lock It pumps. Because of this issue, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Ok but dried out my hair.I like it but it seems to dry out my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCrystal - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not impressedThe shampoo is the same as any color protecting shampoo. I didn't feel like it was cleansing my hair. The pump broke and they wouldn't send me a replacement pump. I was very disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRenee - Because you didn't have the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not as expectedThe bottle is really small and it takes lot of shampoo to create foam and no matter what, I have to wash 2 times. I do not recommend this product at all :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTanya - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Not for coarse hair.My hair is very coarse. This product doesn't soften my hair or anything. It does nothing but clean it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarnita - We're sorry that our Heart Lock It did not meet your expectations. Upon reviewing your profile, we see that you were able to speak with a representative and we have credited your account in the amount of your purchases. Again, we are sorry that you were unhappy with this product and hope you love your new products! |
Light shampoo but lightly cleanedThis shampoo cleaned my hair so well the first time I was blown away! But the subsequent uses left my hair feeling greasy just hours after showing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAshley - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Heart Lock it ShampooI was sooo excited to finally order this Shampoo, because I absolutely LOVE the packets I receive in my hair coloring kit. So, imagine my disappointment, upon using this "bottle" of shampoo. The 1st thing-- it was difficult to open the pump, then once "someone else" started the pump, I thought great! Now, onto the fabulously lather I experienced using after coloring my hair. NOT!. So, I thought OK -- I'll use 2 squirts instead of one..Nothing - no lather, etc. So, I'm really disappointed w/ this product and was sooo excited to finally break down a buy a more expensive shampoo made by eSalon to go w/ my coloring kit... IDK. Maybe it was just the bottle I received, but .... Please help. . I'll give it 2 stars... just because... But I'd like to give the 5 stars that I know it deserves. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Worst shampooI dislike this shampoo. It feels as if I haven't washed my hair. It doesn't have a good smell. I will not be ordering anymore. Worst shampoo ever! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDedee - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
ShampooThe more I used the product the more my hair and scalp became dry, up on reading the ingredients I noticed the shampoo contains SLS. SLS can be an irritant in some people me being one of them the reason I dont use any product that contains theses Sulphate products. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Often when people see Sodium Lauryl Sulfoacetate (SLSA) on their shampoo label they cringe and think this means Sulfate. Unlike, Sodium Lauryl Sulfate (SLS), SLSA is completely safe for most skin types. It removes oils and bacteria without irritating the skin. What throws people off when they look at these two ingredients is the first two words being identical, and from there it’s assumed that they must be very similar. We are happy to report that Heart Lock It is Sulfate Free! |
Curly fine hairLeaves my hair flat with no body. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - We're sorry that our Heart Lock It did not meet your expectations. Upon reviewing your profile, we see that you were able to speak with a representative and we have credited your account in the amount of your purchases. Again, we are sorry that you were unhappy with this product. |
Just okHard to get a lather. Leaves my hair soft but gives my scalp itch issues (I am sensitive) think I would prefer a curly hair shampoo in future. Not sure I'll buy again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracey - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not my favorite.I just don't like how this makes my hair feel 'ratty' and tangly after using. I have no other words. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnita - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Color Safe ShampooNot particularly fond of product. Am using another brand instead. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPam - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Greasy feelingLeft hair feeling very greasy, won't buy again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Smells nice but..Smells lovely but no foaming action at all so had to use the tinted love more often to have that clean feeling in my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - We're sorry that our Heart Lock It did not meet your expectations. Upon reviewing your profile, we see that you were able to speak with a representative and we have credited your account in the amount of your purchases. Again, we are sorry that you were unhappy with this product and hope you love your new products! |
Good shampooI really loved this when I first started using it but after about 6 months it now dries my hair out a bit; I think I may need to change my next bottle of shampoo then come back to it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
MehIt's ok but nothing special. Would not purchase again because there is not enough product to justify price in my opinion. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRita - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Meh..I have super thick and long hair and seem to need too much shampoo and bottle is kinda small I would have to buy shampoo every two weeks.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynn - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Where is the foamI am not a great fan of this product because it does not foam well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoy - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Requires too much productI'm finding that I have to use a lot of this product to get my hair clean. Also, I'm not sure it's as gentle as I'd like it to be for a color safe product. After washing it feels a bit stripped before applying conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see that you were able to talk with a representative and have credited your account. We are excited for you to find your perfect match! |
Not sure about this shampoo.It doesn't suds up very easily but maybe that's the way it's supposed to work??? I usually have to use at least 10 or more pumps but I do have very thick long hair. I find its quite pricey compared to other good products I've used and it's not a large bottle, in fact its smaller than most shampoo bottles. I do love the pump feature though. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBethanny - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
No soapI found that this shampoo is not very soapy, I have to put 2 lots on to get a lather from it, therefore it works out very expensive. I won't be buying this again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLesley - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
AverageIt feels like you either have to use a lot or wash your hair twice. It feels great after you finally fell like its washed. Bit for the price and how much you have to use, I don't feel its worth it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Did not do the trickI used this on my color treated hair and it made my hair really dry and hard. Would not recommend for long beautiful locks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSara - We're truly sorry that our Heart Lock It did not provide the moisture you expected. Upon reviewing your profile, who was able to successfully help you. We are excited for you found your perfect match! |
Not a fanThe shampoo is a little heavy and I can't use it too often otherwise my hair becomes straw like and heavy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMatsuoka - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
DOes not help retain the color. My grays reappeared full strength after two weekDoes not help 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We're truly sorry that our Heart Lock It did not provide the color retention you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
ShampooSorry but makes my hair slimy. Is there an alternative? Perhaps one with Volume? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne- We're sorry to hear that you were disappointed by your experience with our Heart Lock It Color Safe Shampoo. Because you were unhappy with the product, we have gone ahead and added a credit to your account per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information. |
Best shampoo for color treated hairIt makes my hair feel dry, I don't really care for it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPat - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Its not as good as the little packets I receive with my color as it does not sudAfter the 1st use or so the product produces little to no suds. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeb - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Color SafeThis shampoo is color safe and does smell amazing. I found, however, that it left my hair greasy. Doesn't lather up like some of the other ones I have tried. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHannah - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Color Safe Shampoo DisappointsUpon arrival, I was initially disappointed with the amount of product I received for the price. I dismissed my thoughts, reminding myself that good things come in small packages. Once I tried the shampoo, I discovered it didn't lather well. I had to rinse and shampoo again. This time with a few extra pumps of the product. I'll pass on this product and use other professional shampoos that smell nice, lather well, lock in color AND are more cost effective. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudi - We're truly sorry that our Heart Lock It did not provide the experience you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
ShampooDon't like the shampoo as much as my hair color the shampoo leaves my hair oily. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPamela - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling oily. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Little latherThis shampoo doesn't lather well so it's difficult to tell whether it is spreading through my hair. As a result I feel I have to use a lot of it. Also my hair feels course after using it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngie - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling coarse. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Does not latherYou've got to use tons to get suds- not a fan. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrandi - We're truly sorry that our Heart Lock It did not provide the experience you expected. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
ExpensivePricey for the amount you receive and it makes my hair feel like straw 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMonica - We’re sorry that our Heart Lock It and that it left your hair feeling straw-like. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to getting your hair match perfect! |
Doesn't lather wellI have to pump a whole lot for it to lather. I have thick hair so this didn't impress me. Not a fan of the shampoo and conditioner 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not of meThis shampoo wasn't for me. It made my hair greasing and didn't hold styling but I gave it to my daughter and she loves it. Her hair is dry 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShirley - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
not happydoes not lather well very disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonnie - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
I didn't really care for this - never ordered again.I didn't really care for this shampoo and I never ordered it again. My scalp got very itchy after washing...went back to my natural shampoos. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Seemed ok.This seemed ok. This could be the cause of some of the tangles, but I assume it's from the conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling tangled. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Lousy shampooI'm not sure if it just isn't right for my hair, but it CANNOT get it clean. Initially I thought my hair just needed to adjust but even after a few weeks of use, my hair is heavy and greasy feeling. Today I used nearly 1/4 cup of shampoo and FINALLY feel like my hair got a little bit cleaner. Definitely won't be purchasing this again! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmily - We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling heavy and greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Leaves residueThis product simply doesn't cleanse hair properly. I would not recommend. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth - We apologize that you felt your hair was not cleansed thoroughly with our Color Safe Shampoo. We've reviewed your account and see that a member of our Color + Care Team has received your feedback and, per our Satisfaction Guarantee, refunded you for your order. Again, we apologize that you were unsatisfied with your experience. |
shampooI find the shampoo does not lather enough. I end up using more than necessary 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarcy - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Doesn't suds wellI don't really use this product anymore as it doesn't suds up very much. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
It's okayI cannot use this as it burned my sensitive scalp. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCandy - We're truly sorry to hear that you've experienced an allergic reaction that could have been caused by our Color Safe Shampoo. Since you’ve experienced a reaction, a representative has refunded you for this product and reached out to you with more details. On behalf of the eSalon Family, we wish you a restful recovery. |
shampooDisappointed in the shampoo. Love all your other products tho!! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWe're sorry to hear that you were disappointed with our Heart Lock It Color Safe Shampoo. Per our Satisfaction Guarantee, we have added product credit to your account. One of our representatives has reached out to you to discuss how to redeem this credit. We hope that we can send you a replacement product that is better suited for your hair care needs. |
Lots of shampoo to get loveI have long hair. I wash it 3x a week. I need to pump tons of this shampoo to clean my hair. Trying a different one next match up 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEm - We’re sorry that you were unsatisfied with our Heart Lock It. Since you were unhappy with your results, we've issued a credit to your eSalon account to go towards your new Match Up! |
Not crazy about the shampooThe shampoo does not seem to spread well - seems like I need lots of it. The shampoo that comes with the colour kit feels way better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
took too much to get hair cleantook 1/2 bottle to get hair covered and clean. could be much better 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - Because you felt our Heart Lock It didn't provide the coverage and clean you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
It's just ok.I don't like the bottle. It doesn't come out easy. Seems like I have to use so much shampoo to feel like my hair is getting clean. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPam - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Not my favoriteI really don't like the shampoo, feels gritty on my hair. The pump is awful and only a dime size comes out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
mehMakes my hair very dry 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa- Thank you for sharing your feedback with us, We apologize that the Heart Lock It Color Safe Shampoo made your hair feel drier than normal. We suggest to check out our new shampoo and conditioners as well to see if there is a better product to suit your hair care needs |
ShampooI found this quite difficult to get a decent amount of shampoo out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
No lather?I couldn't get this product to lather up even using handfuls which is strange because the sachets included with my hair colour lathered up fine? 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPamela - We're sorry to hear that you were disappointed by the results of this product. Our Color Safe Shampoo is a low-lather shampoo designed to gently wash color treated hair. While our product may not lather as much as your used to, it is formulated to still clean your hair while preserving your color. |
It was okayI didn't see much difference whether I used this color shampoo or not or as far as my color goes. It definitely cleaned my hair, but I don't care for how it feels while I am using it. My hair felt straw-like while using. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJodi - We're sorry to hear that you were disappointed by your experience with our Heart Lock It Color Safe Shampoo. Because you were unhappy with the product, we have gone ahead and added a credit to your account per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information. |
Mehdoes a good job of holding the color but most times my hair still feels like it hasn't been washed out - very hard to get my hair "squeaky" and it doesn't foam up enough. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEileen - We're sorry to hear that you were disappointed by your experience with our Heart Lock It Color Safe Shampoo. Because you were unhappy with the product, we have gone ahead and added a credit to your account per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information. |
shampoodid not like it made my hair feel greasy/oily 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - We're sorry to hear that our Heart Lock It caused your hair to feel greasy and oily. Per our Satisfaction Guarantee, one of our representatives has issued credit to your account for another product, and reached out to you with more details. |