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GESCHRIEBEN VON:
Liesma K.
30. November 2023
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Wrong mix
GESCHRIEBEN VON:
Liesma K.
30. November 2023
According to the number and the picture you offered in the pixture chart, my hair had to turn out medium ginger. But I got dark brown with purple sheen, that washed out after 2 weeks and only then it had slightly gingery sheen. Regardless of that I have dark brown hair now.
Also, no colour number is to be seen in my order.
When my hair dresser asked for the number, I found it nowhere in my account orders. And I had to start a false start of a profile to choose the shade I'd want to show the hairdresser the colour chart you give to choose from. As obviously it wasn't allowed to take a screenshot, was it?
The hairdresser said the tone in the chart doesn't match the actual mix.
The only good thing about the mix, it covered grey hair very well, and I have loads of them.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sharmain T.
30. November 2023
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LOVED THE COLOR BUT GRAY COVERAGE LASTED ONLY 2 WEEKS.
GESCHRIEBEN VON:
Sharmain T.
30. November 2023
Followed the exact directions and all gray coverage has pretty much faded in only 18 days. I only wash my hair 2x a week - condition every other day. I wanted to love this to stop using store box color but with these results, I'm going back.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melissa P.
29. November 2023
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So unhappy
GESCHRIEBEN VON:
Melissa P.
29. November 2023
I would’ve given no stars, but I had to give 1 star to leave a review. I ordered permanent dye to cover my grays, color “soft black.” I am so u happy with how my hair feels and looks. It feels very dry and the most unhealthy it’s felt in years (and I’ve been dying my gray roots for a while). It looks lighter at my roots with a red tint (never indicated wanting even a hint of red or wanting red in the base), as if the dye lightened my hair and didn’t put in any color. Many of my grays aren’t even covered and my ends are darker than my roots. I’m very disappointed and totally regret using this dye/brand. Honestly, I don’t know what to do from here to fix it because the last thing I want to do is put more dye on my damaged hair. At the very least, I expect a full refund for what I spent on the product. I will not recommend this to others. I received a free tint rinse and I will not risk trying it.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Holly T.
29. November 2023
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Brassy
GESCHRIEBEN VON:
Holly T.
29. November 2023
Didn’t quite turn out the way I hoped
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Martha K.
29. November 2023
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Toner kit
GESCHRIEBEN VON:
Martha K.
29. November 2023
I am so sorry to stop any orders forever with E Salon. I ordered a toner kit but when I applied it, my hair came out almost black. I have been trying to figure out what went wrong. I am a medium blond. So sad about it.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Linda P.
28. November 2023
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Beware
GESCHRIEBEN VON:
Linda P.
28. November 2023
This company takes money out of your account after buying only one colour and after telling them I only want to try one colour
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nedia V.
27. November 2023
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Not correct
GESCHRIEBEN VON:
Nedia V.
27. November 2023
I have virgin hair, 25% grey but it seemed the old info from my order over 2 years ago was used.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Peg A
27. November 2023
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So SLOW!!!!
GESCHRIEBEN VON:
Peg A
27. November 2023
Shipping takes FOREVER! They will ship faster IF you PAY additional $5, and it isn’t that much faster. I tried it. That is crazy and too expensive for what should be much better customer service. You want to KEEP customers? Ship within 24 hours!
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary S.
27. November 2023
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Color was much darker then I was expecting
GESCHRIEBEN VON:
Mary S.
27. November 2023
Easy to use and great instructions but not happy with the color
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carla D.
27. November 2023
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Je ne conseille pas!!!
GESCHRIEBEN VON:
Carla D.
27. November 2023
J'ai envoyé 2 photos, 1 de ma couleur et 1 de la couleur que je souhaitais en précisant sur le message que je voulais de l'AUBURN et j'ai reçu du châtain cuivré vous pouvez retourner le colis sauf que ça vous coûte 20 euros!! J'ai été prélevé le 5/11/2023 ma commande n'était même pas encore envoyée !! Je l'ai reçu le 13 !! Franchement je regrette fortement et ne conseille pas du tout, de plus après 15 jours tous les cheveux blancs reviennent, mauvais produits et mauvaise expérience !!!
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Luisa C.
26. November 2023
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The colour was lovely but not what I wanted or expected
GESCHRIEBEN VON:
Luisa C.
26. November 2023
The colour was nice, and on any other day I would have loved it but it is so much darker than I wanted and not how I described I wanted it, Judging from the colour chart provided. Which was a shame as I had my heart set on that colour. Also the amonia was so strong I had to walk out of my bath room 4 times during the application because it was making my eyes water. Overall, product was ok.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Brittany A.
25. November 2023
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Horrible Color
GESCHRIEBEN VON:
Brittany A.
25. November 2023
Paused my subscription for a year or so and came back. Color still does not take and is nothing like the samples. Wasted my time yet again, box dye from the pharmacy is honestly better than this.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lise K.
25. November 2023
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Nothing special and left my hair dry
GESCHRIEBEN VON:
Lise K.
25. November 2023
I cancelled my plan
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katya N.
23. November 2023
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No thanks!
GESCHRIEBEN VON:
Katya N.
23. November 2023
I got my box and was so excited! I read everything and did just as instructed to do. I liked the color ok. But two weeks later the color is fading on everything. Every shampoo, next morning, or sweating, causes pink to fade on things. My pillowcase is stained after two weeks from the time I colored it. The color keeps fading and ruining things with a pink color from my hair! I have never had this happen. So, I'm not in any hurry to use this brand again.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mara A.
23. November 2023
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Disappointed.
GESCHRIEBEN VON:
Mara A.
23. November 2023
I am disappointed with the color this time. I had used a medium brown and had some mohogany blended, expecting I'd get a slight red peeking through. My selections led me to choosing another feature in the color, one of which was ash. Since I didn't want any of the other options offered, I felt I had no real choice. And as I suspected at the time, the color came out an ashy-brown, no red, slight or otherwise, just drab-brown. What is mohagany anyway, if not a reddish-brown? I guess I need more help choosing from the options offered. Next time.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alyssa S.
22. November 2023
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Medium Blonde turned my hair Red
GESCHRIEBEN VON:
Alyssa S.
22. November 2023
I asked for an exact color match to cover my grays. It’s nerve racking trusting anyone with your hair- it’s the frame for your face, so of course you need to get the color right the first time. Unfortunately, that’s not what happened for me. My hair now has a red tint to it- like a dark strawberry blonde… not my style and it was really obviously not a match for my roots as the grow out is already showing 4 weeks later. It doesn’t look professional and now I need to wait for the color to wear off and then pay a salon to fix my hair. Additionally it’s super strong in the chemical smell, which can’t be good for my hair or scalp. I tried to leave a note for my stylist but I also found out that you can’t take advantage of their guarantee and leave a note for the stylist on your account unless you are paying to place a new order. Would not recommend.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Helena W.
22. November 2023
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Dark muddy brown not red like I asked for
GESCHRIEBEN VON:
Helena W.
22. November 2023
Really unhappy and disappointed with my first try of esalon. My hair was red and I wanted my roots to match, now my hair is dark brown (basically my natural colour) it looks awful and will be dark and depressing all winter now as I can’t dye again without damaging it. Will never use again and would NOT recommend. I want a refund and to cancel all future orders. Really unhappy !!
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Audrey C.
22. November 2023
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Pas assez cuivré
GESCHRIEBEN VON:
Audrey C.
22. November 2023
Couleur toujours pas assez cuivré
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
debra M.
22. November 2023
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Product
GESCHRIEBEN VON:
debra M.
22. November 2023
Ive been using ur product for quite awhile now and i have had no problems with the color solution but lately these two last orders I have been noticing a lot of hair lost while rinsing off solution. Also some hair breakage. I don't know what it is? Have you altered ur solution? Just wondering if something is different on ur end. Just really concerned! Love your product for years and neber had this problem.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Arlene V.
21. November 2023
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Color y textura
GESCHRIEBEN VON:
Arlene V.
21. November 2023
El color era muy claro, el producto era muy liquido, no me cubrio bien las canas. Por el momento no voy a ordenar otro. Gracias
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nastazie42
21. November 2023
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Color faded quickly
GESCHRIEBEN VON:
Nastazie42
21. November 2023
I gave a 3 star because I loved the color, but the color faded very quickly.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
karen F.
20. November 2023
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color not what expected
GESCHRIEBEN VON:
karen F.
20. November 2023
Your look at strawberry blonde and mine are too different hair is too red I don't want to receive any thing else from e-salon. Tried to edit my account could not change anything
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Francesca B.
20. November 2023
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Wrong color
GESCHRIEBEN VON:
Francesca B.
20. November 2023
I ordered a chocolate brown but after following the directions it turned out pitch black which was not the goal at all. It was suppose to be Demi-permanent as well but after three washes with a clarifying shampoo it hasn’t washed out at all… not sure if mine got mixed up with someone else’s. I will say the coloring process overall was easy, dye had minimal smell and hair was left super soft after. Had the color been correct it would be perfect.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Divya G.
20. November 2023
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Dislike
GESCHRIEBEN VON:
Divya G.
20. November 2023
I have used many named brand colors but experience with waalon was worst after keeping color for more than 30 mins and getting it applied by a professional so that I get full coverage I didn’t get even 50% coverage.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sherry G.
19. November 2023
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This is not the same color
GESCHRIEBEN VON:
Sherry G.
19. November 2023
This is not the same color I received last time even though it says the same. The freshly covered hair is reddish brown! I am very disappointed as I am suppose to have photos taken soon. Last hair color was perfect, medium with pearl but this one is not the same.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sophie A.
18. November 2023
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Grosse déception
GESCHRIEBEN VON:
Sophie A.
18. November 2023
Ne correspond pas à ma demande je suis très déçue et vais arrêter mon abonné Si aucun geste commercial n’est fait
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Julia S.
18. November 2023
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ZERO CHANGE IN COLOR
GESCHRIEBEN VON:
Julia S.
18. November 2023
There was no change at all in the color of my hair. I followed all instructions to the minute & after finishing, there was no sign that I had just spent an hour coloring my hair. Total waste of time & money. Do not recommend!!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Molly M.
18. November 2023
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Pretty good
GESCHRIEBEN VON:
Molly M.
18. November 2023
Better than boxed color. Not as good as color from a salon. A good in between choice.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Soozy S.
17. November 2023
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Extreme Hair Loss
GESCHRIEBEN VON:
Soozy S.
17. November 2023
I’ve colored my hair all my life, but the last couple years only had highlights done twice and used a toner. I have never experienced hair loss like this immediately after coloring my hair. It’s devastating!!! Never again.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nia A.
16. November 2023
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Not impressed
GESCHRIEBEN VON:
Nia A.
16. November 2023
The color was a lot darker and less vibrant than what I chose and was looking for. It made my hair super dry ( way more than the otc color I typically use. ) I ran out of the end color and had to run the root color way lower than my root line and I still ran out of color. I ended up adding a little water to my head to stretch it out some. It was close. I know I have a lot more hair than most people, it usually takes my three boxes of otc dye to cover my head. But unfortunately with this I had no backup.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shazia A.
16. November 2023
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Didn’t get a good coverage
GESCHRIEBEN VON:
Shazia A.
16. November 2023
I got my husband to help me cover all my roots. Unfortunately the coverage on my front greys didn’t occur very well & the coverage I did get didn’t last long. A disappointing result on this occasion.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Leslie R.
16. November 2023
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Awful
GESCHRIEBEN VON:
Leslie R.
16. November 2023
3 color changes and my hair looks awful. I will be canceling my account. My roots are extra brassy red/orange and zero coverage. Absolutely disappointing.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Caitlin C.
15. November 2023
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Injured by product
GESCHRIEBEN VON:
Caitlin C.
15. November 2023
I have received incorrect or incomplete orders previously but to make matters much worse, in my most recent order the color bottle caused an injury to me. This is not a safe product or a reputable company. Avoid completely or you will put yourself at risk for injury and harm. Esalon is negligent in its responsibility to ensure its products are safe.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Franci M.
15. November 2023
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Wish I could give zero stars
GESCHRIEBEN VON:
Franci M.
15. November 2023
Beware, my hair became orange. I even gave multiple times for them to be able to adjust my color and still ended up with the same results. Never again!
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Liza P.
15. November 2023
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Horrible
GESCHRIEBEN VON:
Liza P.
15. November 2023
It did not change my color a single shade. It literally looks like I just spent 45min shampooing my hair. I took a before and after photo and the only difference is the after looks like clear and styled hair and the before is not washed and styled. No color change at all. And it was suppose to have a blue tint and there’s nothing. And I even have gray still.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Natalia R.
15. November 2023
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Grey Roots
GESCHRIEBEN VON:
Natalia R.
15. November 2023
I ordered my first hair dye and it was good but, there is 1 big disappointment my grey roots did not cover at all. Hoping the salon can help me fix this.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sainsansa S.
14. November 2023
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fades easily
GESCHRIEBEN VON:
Sainsansa S.
14. November 2023
The color fades easily after a week, is not hiding my grey hairs fully, after 3-4 times washing the color from the grey hair fades and I see my grey hairs again. I thought that I am not coloring correctly and tried the barber do the coloring and still no change. I would prefer going to salon to color my hair. I would like to stop the service and can't find the option under my portfolio. I have received the color set that was shipped to me last week but I am not going to use it. I wonder if i can ship it back, so it won't be wasted. Thanks
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sue H.
14. November 2023
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Fades, wrong color, burns hair
GESCHRIEBEN VON:
Sue H.
14. November 2023
I ordered ONE single order to try. Now I just got an auto ship of another color kit and a $38 charge! This is the worst color I have ever used. It is RED and I said COOL/ASH. It faded out from brown to blond & burned my hair! Awful.
Then they sent me a second color even after I complained. I sent it back. They still charged me $26 for the one I sent back that I did not order! This is a very shady company. I have no idea how to get a refund or even to have them replace the terrible color with something better. Do not order from this place!
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GESCHRIEBEN VON:
Laura Catalina C.
12. November 2023
|
Laura Catalina
GESCHRIEBEN VON:
Laura Catalina C.
12. November 2023
La cantidad de tinte no alcanzo para mi cabello
Puse que mi cabello es extra largo
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Miri T.
12. November 2023
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Not Satisfied - your product is not good
GESCHRIEBEN VON:
Miri T.
12. November 2023
I am not satisfied! It’s not the colour, it’s eSalon product!
There’s no colour on my hair after following your instructions! I need a refund!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jackie C.
11. November 2023
|
Too expensive
GESCHRIEBEN VON:
Jackie C.
11. November 2023
I was pleased . However, this product is not working me for any longer. I have tried to cancel this order twice now and it won’t stop shipping. There is no easy way out to canceling this product. Beware.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Denise B.
11. November 2023
|
Déçu
GESCHRIEBEN VON:
Denise B.
11. November 2023
Je trouve ma couleur trop noir , j'ai hésité à la faire, et je l'ai faite aujourd'hui 11/11 ,est arrivé ce que je pensais je suis noir, je voulais un beau marron mais je trouve pas de marron!! Mais quand j'ai vue chatain foncé je me doutais un peu du résultat
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth M.
11. November 2023
|
Disappointed in results
GESCHRIEBEN VON:
Elizabeth M.
11. November 2023
The mixture seemed thicker than usual and seemed to leave an unnatural texture to my hair. My hair did not have a nice shine to it. Seemed somewhat dull. I'm not sure if you have changed your formula but I wasn't satisfied with the results. I followed the instructions but the color is not what I expected even after shampooing.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lori C.
11. November 2023
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Not it
GESCHRIEBEN VON:
Lori C.
11. November 2023
Not the color I want .
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Fabienne M.
9. November 2023
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Never received my colour
GESCHRIEBEN VON:
Fabienne M.
9. November 2023
I put my order in October,
The order was never received and when I contacted the company about it, I never received help or any answer whatsoever. Disappointing.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Patience O.
9. November 2023
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Did not cover the gray
GESCHRIEBEN VON:
Patience O.
9. November 2023
The color match was close, I did get an orange tent but the gray didn't get colored as I would have liked!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jackie G.
7. November 2023
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Bad customer service
GESCHRIEBEN VON:
Jackie G.
7. November 2023
This is the 5th time I’ve had to adjust my color for no gray coverage and brassy roots. They say that you don’t pay for it if it’s wrong, but I’ve paid for every single one. Do not use them. They cannot get the color right!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dena G.
7. November 2023
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Doesn't cover gray
GESCHRIEBEN VON:
Dena G.
7. November 2023
I have use this product four times now... The first set didn't cover the grays, and neither did this one..
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rachel T.
7. November 2023
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This is terrible!
GESCHRIEBEN VON:
Rachel T.
7. November 2023
I received it n was so excited to receive it. I applied the color n waiting … rinsed it all out washed n conditioned it. Waited for it to dry a bit. The color took to my roots but not length of my hair! Geez I look ridiculous! Wish I never tried it! Now I have to figure out how to cancel this! What a waste of money n time!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
julie C.
6. November 2023
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Hair Color
GESCHRIEBEN VON:
julie C.
6. November 2023
Nice color, but didn't even begin to cover the gray...
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nicola M.
6. November 2023
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Colour way darker than advertised
GESCHRIEBEN VON:
Nicola M.
6. November 2023
I ordered a dark blonde colour and the colour after i had finished was more like a very dark brown, I'm really not happy as its at least 3-4 shades darker than my natural colour! I think the product quality is ok, my hair doesn't feel damaged so that's at least something. The instructions were easy to follow, my hair came out even but a shame it's a totally different colour than what I ordered. I would say order if you want to stay your current colour and just cover greys it will work great, but i wouldn't recommend ordering if you want to change your colour even if only 1 or 2 shades lighter, you might end up with something totally unexpected like i did
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stephanie D.
6. November 2023
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Not happy
GESCHRIEBEN VON:
Stephanie D.
6. November 2023
Didn't like it made my hair dull
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sazzle
5. November 2023
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Too dark!
GESCHRIEBEN VON:
Sazzle
5. November 2023
I’m sure when I ordered this I wanted to blend highlights to my natural dark brown hair. I’ve just got round to using it after being worried about a permanent dye and found it’s way darker than I was expecting!
However, the actual product comes with everything you need to colour your hair and my hair feels lovely and soft - just disappointing that the colour is so wrong for me… husband asked if there was a photo of the colour (No) just what I’d ordered… Maybe in June I had wanted to go much darker (?) but have just used and now thinking of dye remover …
It might just take a while to get used to….
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kimberly W.
5. November 2023
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Carrot head
GESCHRIEBEN VON:
Kimberly W.
5. November 2023
This is why we don't color our own hair at home. I ended up with carrot hair. So much for a stylist looking over your order first. Just pay for the expert.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Regine M.
4. November 2023
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Avis
GESCHRIEBEN VON:
Regine M.
4. November 2023
Déçue, ne couvre pas vraiment les cheveux blancs au niveau de la tempe.peut-etre du à ce qu il n y ai pas d ammoniaque??
Par contre les produits sont bien.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Martina T.
4. November 2023
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Not fully effective in covering grey hair
GESCHRIEBEN VON:
Martina T.
4. November 2023
There were several grey hairs remaining after dying
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica K.
3. November 2023
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Good kit but not right colour
GESCHRIEBEN VON:
Jessica K.
3. November 2023
I ordered dark brown with a slight hint of red mahogony. I dyed my hair last night but it is far too red for what i wanted 😢
I wanted something more natural like an auburn colour as i’ve tried loads of red dyes in the past but this is not natural at all.
I’m hoping the red fades out. I would order again but i would order a different colour.
I was confused as they sent me 2 colours, the roots had more brown in and the ends colour had way more red in.. i was wanting more brown tones than red
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ramona F.
3. November 2023
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Canceled but they keep sending it and charging me.
GESCHRIEBEN VON:
Ramona F.
3. November 2023
I canceled the day after I got my first order and now they are sending and charging me for another.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jana B.
3. November 2023
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Ugh!!
GESCHRIEBEN VON:
Jana B.
3. November 2023
Will not cover.my gray roots after.3 tries
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kelly O.
2. November 2023
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The RED/Blonde wasn't covered
GESCHRIEBEN VON:
Kelly O.
2. November 2023
In a few weeks this washed out most of colour and the red/blonde still came out.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica N.
1. November 2023
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Undertone was wrong :(
GESCHRIEBEN VON:
Jessica N.
1. November 2023
I specified I wanted an ashed out demi permanenr as this is what i traditionally do every three months. The undertone for the colour I got is very red/warm Incredibly disappointing I did not go with my regular colour as now I will have to get my colour corrected to achieve my previous level of ash.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Yulieth C.
1. November 2023
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Did not color my hair at all
GESCHRIEBEN VON:
Yulieth C.
1. November 2023
Did not accomplish change in my hair
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kristy P.
1. November 2023
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Great color so rich
GESCHRIEBEN VON:
Kristy P.
1. November 2023
This hair color is so rich and shiny I LOVE IT! The only problem is it won’t cover my grays. This is my second try and I followed the instructions very closely. I am so dissapointed! I really like this company.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maria Leonor M.
31. Oktober 2023
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Never got my order…
GESCHRIEBEN VON:
Maria Leonor M.
31. Oktober 2023
Never got my order or an answer to the several support messages I sent so I can only rate it badly…
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
WILLIAM H.
31. Oktober 2023
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Stayed orange
GESCHRIEBEN VON:
WILLIAM H.
31. Oktober 2023
Color was easy and I am sure good but my hair roots stayed orange sadly so didn't work
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Margot G.
31. Oktober 2023
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Mauvaise couleur
GESCHRIEBEN VON:
Margot G.
31. Oktober 2023
J'ai les racines orange et les longueurs rouges.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jillian D.
30. Oktober 2023
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Works good grey coverage needed
GESCHRIEBEN VON:
Jillian D.
30. Oktober 2023
works good. Just needs a little more gray coverage. The color came out great though.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kimberley W.
30. Oktober 2023
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E salon
GESCHRIEBEN VON:
Kimberley W.
30. Oktober 2023
I was so excited when I ordered this! However it was the worst hair dye I've ever used! So I give them 1 star
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maryrose M.
30. Oktober 2023
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Shampoo & conditioner old?
GESCHRIEBEN VON:
Maryrose M.
30. Oktober 2023
Usually the shampoo & conditioner smell amazing. Not so with my last purchase. It smelled terrible. I hope this is an exception.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Chloe O.
29. Oktober 2023
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Colour so dark and patchy
GESCHRIEBEN VON:
Chloe O.
29. Oktober 2023
Colour is so much darker than expected for a medium brown, would definitely be classed as dark brown. Also came out very patchy, even though I followed every step. Hair is ruined
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melanie R.
29. Oktober 2023
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Couleur
GESCHRIEBEN VON:
Melanie R.
29. Oktober 2023
Le rendu de la coloration n'est pas celle a quoi je m'attendais.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Meghen I.
29. Oktober 2023
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Product
GESCHRIEBEN VON:
Meghen I.
29. Oktober 2023
I was not satisfied with this product at all
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alona S.
28. Oktober 2023
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Didn't like the color
GESCHRIEBEN VON:
Alona S.
28. Oktober 2023
The color was not what I expected. And he's not Ash at all.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Meg B.
27. Oktober 2023
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Fades fast
GESCHRIEBEN VON:
Meg B.
27. Oktober 2023
This color looks ok at first, if a little pink, but within two weeks it washed out
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sophie H.
27. Oktober 2023
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Beautiful colour but not for greys
GESCHRIEBEN VON:
Sophie H.
27. Oktober 2023
Went first dyed the colour is beautiful. No matter what I do the colour doesn’t last on greys though. It o oh takes two washes for them to appear again.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Debra P.
26. Oktober 2023
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Results
GESCHRIEBEN VON:
Debra P.
26. Oktober 2023
My color was wrong this time. I put pictures on here for you guys to look at it. My root color was bright red and my ends refresher turned out blonde with no red. I am not happy with it this time. I had to pay my hairdresser 90.00 to fix this.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Olivia A.
26. Oktober 2023
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My roots didn’t match my ends
GESCHRIEBEN VON:
Olivia A.
26. Oktober 2023
Loved the colour for my roots but my end( majority of my long hair) is a completely different colour sadly. It’s BRIGHT red.
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Valerie D.
25. Oktober 2023
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1 seule couleur pas 2!
GESCHRIEBEN VON:
Valerie D.
25. Oktober 2023
J'ai demandé une couleur plus claire et vous m'avez envoyé d'office 2 couleurs à faire ! C'est déjà une corvée d'en faire 1!!! Et du coup, ce n'est pas le même prix. Je NE VEUX PAS DE 2 COLORATIONS. MERCI DE RECTIFIER POUR LE PROCJAIN ENVOI
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Vanessa B.
25. Oktober 2023
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Roux 😱
GESCHRIEBEN VON:
Vanessa B.
25. Oktober 2023
La couleur était rousse! Horrible
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emma K.
24. Oktober 2023
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Not quite what I needed
GESCHRIEBEN VON:
Emma K.
24. Oktober 2023
The product was easy enough to use and the instructions were clear. This was a kit made for root touchups on dark blonde hair. Either I did not order a light enough shade, or I did not leave it on long enough. My roots have an orange-y look to them. Definitely not what I wanted. I will be reaching out for help and hopefully their customer service can help me fix it.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jackie R.
23. Oktober 2023
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Couldn’t open! Seriously!
GESCHRIEBEN VON:
Jackie R.
23. Oktober 2023
The bottle of color was sealed unevenly in a way that made it impossible to open. I even had my husband, and 23 yr old son try. My husband ended up drilling a hole in the side so I could squeeze out the content into a bowl to use. Color was nice, but didn’t last more than 3 weeks. Also, I only received 3 gloves, instead of 4!
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kassie T.
22. Oktober 2023
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Wrong colour
GESCHRIEBEN VON:
Kassie T.
22. Oktober 2023
I asked for a dark brown copper red. But my hair has turned out a purple/red brown.
Not satisfied at all and extremely let down. Do not recommend at all.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Heather P.
22. Oktober 2023
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Color is Nice But Poor Gray Coverage
GESCHRIEBEN VON:
Heather P.
22. Oktober 2023
I really like the color but have to use another product to cover gray roots. Trying to figure out how to cancel on the auto-ship is next to impossible on the site.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Holly B.
21. Oktober 2023
|
Colour was perfect
GESCHRIEBEN VON:
Holly B.
21. Oktober 2023
The colour was absolutely perfect I loved the personalization it had! The one thing im not to happy about is that I’ve only had it in over a week and I’ve washed it 3 times and it’s almost completely out of my hair! I was hoping it would have lasted 24 washes like it said because I loved the way it came out. Just disappointed with how long it is actually lasting in my hair because I am so obsessed with the product it’s self!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
GEYSEL N.
21. Oktober 2023
|
too light
GESCHRIEBEN VON:
GEYSEL N.
21. Oktober 2023
color was too light and didn't cover well the grays, need it to be abit more darker
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Geri N.
20. Oktober 2023
|
Color is light
GESCHRIEBEN VON:
Geri N.
20. Oktober 2023
The color came out lighter than what I wanted. It didn't have the ability to cover the totally grey hair I now have. Hopefully you can help me get a better color for me.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stella C.
20. Oktober 2023
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Roots
GESCHRIEBEN VON:
Stella C.
20. Oktober 2023
My first time trying e salon color, it came out fine. The 2nd time doing my roots, it came out too light, the roots look light brown and not good gray coverage.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Joanne M.
20. Oktober 2023
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Color is cherry red
GESCHRIEBEN VON:
Joanne M.
20. Oktober 2023
The color is awful. I’m so upset. I have a party to go to and I look ridiculou
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Courtney P.
20. Oktober 2023
|
I followed instructions to a T
GESCHRIEBEN VON:
Courtney P.
20. Oktober 2023
Why did I spend all this time coloring my hair and not one gray was covered!
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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|
GESCHRIEBEN VON:
Jennifer T.
19. Oktober 2023
|
I don’t know
GESCHRIEBEN VON:
Jennifer T.
19. Oktober 2023
It goes to light at the roots . Very blonde notes& my hair is thin. Perphaps ash is wrong?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Zunaira R.
18. Oktober 2023
|
Severe reaction
GESCHRIEBEN VON:
Zunaira R.
18. Oktober 2023
I had a severe reaction with your product. Ended up in A&E in the hospital because of swelling itching and rashes on my body. I was given steroids for 2 weeks. It was horrible
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica S.
18. Oktober 2023
|
Canceled
GESCHRIEBEN VON:
Jessica S.
18. Oktober 2023
Canceled, yet still received
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mag K
18. Oktober 2023
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Customer Service
GESCHRIEBEN VON:
Mag K
18. Oktober 2023
My order hasn't arrived this time. Shipped 2 weeks ago. I can't get through to customer service. It won't allow me to submit my query online -keeps saying there's an error.
(When my product arrived previously I was happy with it).
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Monika G.
18. Oktober 2023
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Great product, non existent customer care
GESCHRIEBEN VON:
Monika G.
18. Oktober 2023
Everything is great until there is any issue you would need customer care team for. My order went missing and I already tried to contact them since last week and not even one reply.
Very frustrating, colour is great but I’m thinking about cancelling my subscription.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Caitlin S.
17. Oktober 2023
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Will not stick to my hair!
GESCHRIEBEN VON:
Caitlin S.
17. Oktober 2023
This dye will not take to my hair, doesn't cover my roots and washed out rapid! I'm very sorry, but this is the worst dye I have ever used, and I've been dying my hair for 20 years.
Not for me. Sorry. X
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shona B.
16. Oktober 2023
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Colour not as expected
GESCHRIEBEN VON:
Shona B.
16. Oktober 2023
Unfortunately the colour was same as my own so no change
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Wendy M.
16. Oktober 2023
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Color is not changing
GESCHRIEBEN VON:
Wendy M.
16. Oktober 2023
My hair is only red at the roots, I wanted all of it to be red, maybe with the next coloring it will work
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sara M.
16. Oktober 2023
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Poor results
GESCHRIEBEN VON:
Sara M.
16. Oktober 2023
After completing the custom colour questionnaire, I didn't receive my custom colour hair pack; I got a set colour pack instead. Quite disappointed with the end results. Even though I followed the instructions, the colour didn't set as hoped. The roots ended up too red, the greys weren't covered, and the colour overall was not uniform. I used to dye my hair with professional products, and I never had these poor results.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anouska T.
15. Oktober 2023
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Great idea of luxury hair colouring
GESCHRIEBEN VON:
Anouska T.
15. Oktober 2023
Unfortunately it's not the right colour for me but hair left very soft and didn't smell full of chemicals, doesn't come with with deep conditioner so used a 3 min aussie conditioner. Hopefully my next colour will be more me
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennafer L.
15. Oktober 2023
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Awful color
GESCHRIEBEN VON:
Jennafer L.
15. Oktober 2023
Not only did it not take. It lasted 3 washing’s and left my hair like string.
Let alone I canceled my subscription and as usual. I keep getting billed. I never like any of your subscription types because of that reason alone, you never get them to stop charging your card you matter how many times you canceled. Color I know this business. Very well , product is so poor. I would never put it on my hair again be careful.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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