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GESCHRIEBEN VON:
Jennifer P.
20. Oktober 2020
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Allergic reaction
GESCHRIEBEN VON:
Jennifer P.
20. Oktober 2020
Color was fine but I had an allergic reaction to the dye which caused my eyes to swell shut and made me break out in hives for a week.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elaine W.
20. Oktober 2020
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Roots didn't match ends
GESCHRIEBEN VON:
Elaine W.
20. Oktober 2020
Beautiful packaging and excellent instructions and very helpful customer service but still not convinced as I haven't managed to get a colour I'm happy with. I have received 3 colours to date... first was too dark, next was red (no clue why... none of my feedback suggested I wanted red), latest colour seems like it will be nice but when applied the roots did not match the ends ( although it included both roots and ends colours) -- I'm going to give this one more try with my next colour and then decide if its worth continuing
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Terese T.
20. Oktober 2020
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Root coverage not as good
GESCHRIEBEN VON:
Terese T.
20. Oktober 2020
This color result hasn't been as complete as previous experiences. I'm disappointed and followed instructions as in the past.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carrie C.
20. Oktober 2020
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Not what I was looking for, Highly disappointed
GESCHRIEBEN VON:
Carrie C.
20. Oktober 2020
First things first, I have colored my own hair dozens of time is the past so I am confident in my ability to make sure every thing is fully saturated. I have natural red hair which in and of itself is difficult to color, so I chose to go much darker than my natural color. The color I attempted to achieve was supposed to be dark brown and have violet highlights in the sunlight.
I got the dark brown, mostly! There are some areas where there is no difference from before I dyed. The most noticeable is on the top and the front. I am absolutely certain I fully saturated that area as it is the easiest part to reach. I have also noticed there is still a lot of red throughout the length. I am getting used to the color differences and I will admit that the red coming through doesn't look absolutely terrible.
Now as far as the violet color, totally absent! There is absolutely no violet or purple in my color at all. I first noticed the absence of violet the day I colored and I figured it is a new color and it may take a couple days to really be able to see it. Well 3 days and 3 washings later I still have no violet, but I do have a head chuck full of dark brown (almost black) and auburn hair.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melody M.
20. Oktober 2020
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Not it
GESCHRIEBEN VON:
Melody M.
20. Oktober 2020
I wanted more of a red and that's not what I got at all
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle M.
20. Oktober 2020
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The fading is for real
GESCHRIEBEN VON:
Michelle M.
20. Oktober 2020
I really hoped that esalon would have worked out for me. I have metastatic breast cancer and because of the pandemic this was such a convenient way to get hair dye. The color was great but only for about a week. At first I thought that maybe it was because it was virgin hair (this was my first dye job post chemo), but after 3 kits the color still faded despite me using their tint rinse and color safe shampoo. I’d dye it and have the most beautiful chestnut brown hair and after a few washes I looked like Donald Trump. Horrible. Blah. Such a bummer. So I’m back to going to Sally’s and mixing my own color. If they ever fix the fading issues, I’ll be back. I really did like the service.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lora D.
20. Oktober 2020
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Coloring
GESCHRIEBEN VON:
Lora D.
20. Oktober 2020
Color was pretty good but some areas wouldn’t take the color and my head was saturated with all the product.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kirsten C.
20. Oktober 2020
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Wrong colour
GESCHRIEBEN VON:
Kirsten C.
20. Oktober 2020
The colour and process were fine, but I got almost black vs the labelled colour of med ash. It’s way way too dark- I was just trying to cover old highlights.... and now I will definitely see a growth line, which is what I wanted to avoid.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Samantha L.
20. Oktober 2020
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Worst smell I have ever had with hair color, almost sent me to the hospital.
GESCHRIEBEN VON:
Samantha L.
20. Oktober 2020
Not only was the color not as pictured, but the smell was so bad it almost sent me to the hospital. I have MCS disorder and have never used a hair color that was this bad. My skin was burning, I couldn't breathe, the fumes burned my eyes. I was in a well ventilated place and even went outside, it didn't help. I canceld my second shipment, it magically shipped anyway and I canceled a second time after the second box shipped. No refund, no nothing. They are still sending me emails to order again. I will never use this product again.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Norma M.
20. Oktober 2020
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Terrible
GESCHRIEBEN VON:
Norma M.
20. Oktober 2020
the packaging was so poor that the materials enclosed were unusable
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lori S.
19. Oktober 2020
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lack of coverage - confirm stop future orders
GESCHRIEBEN VON:
Lori S.
19. Oktober 2020
my hair is very thick and your product did not cover all that I needed. Hate the smell, hated the feeling of the product on my head
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Victoria C.
19. Oktober 2020
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Wrong colour again.
GESCHRIEBEN VON:
Victoria C.
19. Oktober 2020
I have now tried eSalon three times and every time there’s been a problem with the colour not covering my greys, fading or red tones which I absolutely do not want. I thought I’d be third time lucky but no, my hair was so red and way darker than it should have been. I’m pretty upset with really bad hair and scabs all through my scalp. I thought I could save some money but it’s not worth it. I’m going back to my hairdresser.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sadie K.
19. Oktober 2020
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Wrong shade, quick fade
GESCHRIEBEN VON:
Sadie K.
19. Oktober 2020
Color was much darker then what was ordered color faded drastically after 3 washes
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa T.
19. Oktober 2020
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Just can’t get it right
GESCHRIEBEN VON:
Lisa T.
19. Oktober 2020
Way too red, even more so than the original color
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
RebeccA P.
19. Oktober 2020
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Color
GESCHRIEBEN VON:
RebeccA P.
19. Oktober 2020
Not sure the right color
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
C B.
19. Oktober 2020
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Not a color that I would have ever used.
GESCHRIEBEN VON:
C B.
19. Oktober 2020
This particular color turned my hair jet black. Goth jet black and after half a bottle of clarifying shampoo it is still black.
This is the first time I have been dissatisfied with the color. Hopefully the next one is a lighter more natural brown.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Margarita M.
19. Oktober 2020
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The Color
GESCHRIEBEN VON:
Margarita M.
19. Oktober 2020
Hi:
I am not happy about the custom color because I just used last Tuesday and by Sunday I can see white hair on my head, it doesn't last not even one week,
I am going to use the last one that you send me on October 18, I want to try it again, but please don't send me other until I ask you for another. If I am not happy with the second use I am going to cancel.
Thank you.
Margarita Madrigal
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Hollie M.
18. Oktober 2020
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Didn't work
GESCHRIEBEN VON:
Hollie M.
18. Oktober 2020
I think I just need to accept and embrace the silver hairs that I have since no dye will take to them
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Felicia T.
18. Oktober 2020
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It sucks
GESCHRIEBEN VON:
Felicia T.
18. Oktober 2020
I ordered light brown and now my hair is dark brown. What a disappointment
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Terry B.
18. Oktober 2020
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Color inconsistent
GESCHRIEBEN VON:
Terry B.
18. Oktober 2020
My first purchase was as great. I loved the color and the way it made my hair feel. My second purchase was a different color. It was much darker than the first box, and the red undertones looked almost purple. Buyer beware.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
M. Denise B.
18. Oktober 2020
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Ruined rug and shower curtain.
GESCHRIEBEN VON:
M. Denise B.
18. Oktober 2020
Thought color was o.k. Didn't get complete grey coverage. But when I rinsed my hair in the shower the dye splattered onto my yellow gingham shower curtain and it ran down onto the matching rug. I just moved and have had them less than 4 weeks. Both are ruined. I have tried every stain remover I can find. Be forewarned, don't use if you like your accessories in you bathroom unless they are the same color you are dyeing your hair.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sarah K.
18. Oktober 2020
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Turned my hair orange
GESCHRIEBEN VON:
Sarah K.
18. Oktober 2020
This was my second time trying esalon's custom color but I did not get good results. The first time turned my hair a darker slightly orange shade, so I waited at least 8 weeks to try for the second time. I applied only to my roots and followed the instructions exactly, but this turned my roots bright orange even though I had specifically requested that I wanted to avoid that. So unfortunately I won't be using this service anymore.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandra D.
18. Oktober 2020
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Too red
GESCHRIEBEN VON:
Sandra D.
18. Oktober 2020
Not happy with this color shipment. Too red.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Catherine K.
18. Oktober 2020
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Happy with the color, but it relaxed my naturally curly hair :(
GESCHRIEBEN VON:
Catherine K.
18. Oktober 2020
I can only hope the effect is temporary, but as of now, I can’t see using it regularly.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Debra G.
17. Oktober 2020
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Never received the color kit from the US Post Office.
GESCHRIEBEN VON:
Debra G.
17. Oktober 2020
Never received the color kit from the US Post Office.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maria Elena C.
17. Oktober 2020
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Way too dark
GESCHRIEBEN VON:
Maria Elena C.
17. Oktober 2020
Way too dark
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Andrea M.
17. Oktober 2020
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Nice color but not great grey coverage
GESCHRIEBEN VON:
Andrea M.
17. Oktober 2020
The first time I used this color it did not cover my grey. When I cancelled, eSalon offered to change the color specifically for my grey and send me a free color. The second time was not different. Then I have not heard from them in about 4 months after I sent another email. I have cancelled my orders. If you do not have a stitch of grey then this dye could work for you.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alyson C.
17. Oktober 2020
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Still too red
GESCHRIEBEN VON:
Alyson C.
17. Oktober 2020
Great kit, just not thrilled with the color. I purposely chose a color and neutralizer to get rid of the red tones in my hair and they are still for sure there.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elisabetta M.
16. Oktober 2020
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Prodotto non pervenuto
GESCHRIEBEN VON:
Elisabetta M.
16. Oktober 2020
Non posso fare nessuna recensione in quanto il prodotto non è mai arrivato
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mayrim U.
16. Oktober 2020
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Better color
GESCHRIEBEN VON:
Mayrim U.
16. Oktober 2020
Color was exactly as I wanted . Rated 3 stars due to having too many steps in the process of coloring . First roots, then ends, then top off leftover color with water and massage etc.. way too messy in the shower and time consuming .
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Libby
16. Oktober 2020
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Lovely colour but it was to dark
GESCHRIEBEN VON:
Libby
16. Oktober 2020
The whole experience was very nice. The delivery came promptly with lovely personalised box. The colour was nice but was to dark and not enough for my shoulder length hair. I specifically requested one tone darker and got 2. Also the blonde blend used turned my hair with orange undertone. Its been 2 weeks since colour and it has washed a bit to quickly showing my grey hairs. But to be fair I do have stubborn greys. I was blonde 8.3 and went down to 6. Hopefully next time will be better.
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amy H.
16. Oktober 2020
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It was ok
GESCHRIEBEN VON:
Amy H.
16. Oktober 2020
I did not like the color, it did not match my hair, didn't cover my grays. I understand why I pay at a hair salon. I'll just go back to that.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Araceli K.
16. Oktober 2020
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Confusing
GESCHRIEBEN VON:
Araceli K.
16. Oktober 2020
Having to color my hair in two parts was a bit intimidating. I followed the directions to the T but not sure if, one, I followed it correctly because the color came out not like I was expecting, OR two, the custom color set was just not for me to begin with. The purple stuff at the end before taking a shower was not easy to mix at all and I felt I needed to do it in a certain time so I felt a little anxious! Then to mix it in my hair was not easy either. It felt really thick and I know I probably didn't leave it in there the amount of time it said. At least I didn't ruin my hair. The color that I really wanted was a dark chocolate all over look. The color was mostly on top of my hair. I think overall it was an experience I don't think I would try again.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sabrina B.
16. Oktober 2020
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Average
GESCHRIEBEN VON:
Sabrina B.
16. Oktober 2020
Great instruction packaging and over all friendly to use set up. However for my type of hair and also probably due to the fact it is not virgin hair I did not feel a great difference in color quality in comparison to box die. Hair become very damaged and brittle within a couple of weeks. As I have semi course
curly hair. I ensure to give my hair all the extra TLC like it’s my second job and this has absolutely hindered any of my usual repair techniques (weekly masks less frequent washing gentle shampoo conditioner protein treatment as well as hot oil treatments monthly).
I was surprised to receive a second box and unless I can find a friend who is adventurous enough to try it- I will not be putting it to use mostly likely until my next breakup. And since I’m as single as a dollar, may be a while.
However color was true to variations shown on packaging.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tara P.
16. Oktober 2020
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Didn't take
GESCHRIEBEN VON:
Tara P.
16. Oktober 2020
The entire top of my head turned out this awful brassy color.... I have NEVER had this problem with anyone other products ever
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary R.
15. Oktober 2020
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Color still not right
GESCHRIEBEN VON:
Mary R.
15. Oktober 2020
There is still too much Brown and not enough Copper in my hair!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nancy H.
15. Oktober 2020
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the color was good
GESCHRIEBEN VON:
Nancy H.
15. Oktober 2020
The product was good i cant use it irritated my head. The coloring only lasted for about 2 week. I will not be ordering anymore but glad i tried it.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rebecca F.
14. Oktober 2020
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Do NOT buy!!
GESCHRIEBEN VON:
Rebecca F.
14. Oktober 2020
My hair turned green! I am very experienced at doing at home hair dyes and in 15 years Ive never had this happen! GREEN people!! So humiliating.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amy E.
14. Oktober 2020
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MY SUBSCRIPTION WILL NOT CANCEL
GESCHRIEBEN VON:
Amy E.
14. Oktober 2020
I HAVE CANCELLED THIS SUBSCRIPTION TWICE AND STILL BEING BILLED FOR COLOR I AM THROWING IN THE TRASH! FRUSTRATED!!!
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stacy L.
14. Oktober 2020
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Needs more brightness
GESCHRIEBEN VON:
Stacy L.
14. Oktober 2020
Looking for more brightness and tones. More red as well
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melanie B.
14. Oktober 2020
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Color wasn’t right
GESCHRIEBEN VON:
Melanie B.
14. Oktober 2020
I wanted a more purple color. Unfortunately no purple came out in this at all. It just looks like dark brown
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary C.
14. Oktober 2020
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Gray
GESCHRIEBEN VON:
Mary C.
14. Oktober 2020
So again my gray was back with in 2 weeks.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angela J.
14. Oktober 2020
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No llenó mis espectativas
GESCHRIEBEN VON:
Angela J.
14. Oktober 2020
Me siento un poco frustrada porque el color que quería no fue el resultado esperado. No hubo cubrimiento de canas en y algunas quedaron un poco doradas cuando el color era negro azul, Seguí de manera estricta las indicaciones dadas, pero debo decir que el producto no cumplió con mis espectativas.
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karen S.
14. Oktober 2020
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NEVER RECEIVED THIS ORDER
GESCHRIEBEN VON:
Karen S.
14. Oktober 2020
Don't waste your money. I have been waiting for going on 10 days and have not received my order. Now I'm trying to get my money back.
Not satisfied at all.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tamara K.
14. Oktober 2020
|
Started out good
GESCHRIEBEN VON:
Tamara K.
14. Oktober 2020
The first color set I ordered was excellent, lasted a long time and was the color I wanted. The last two only lasted a few weeks, gray came out the first week and I was paying twice as much for the inferior color. Definately not worth what they charge.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
diana D.
13. Oktober 2020
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color
GESCHRIEBEN VON:
diana D.
13. Oktober 2020
not happy with the color
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Delicia C.
13. Oktober 2020
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Nice color
GESCHRIEBEN VON:
Delicia C.
13. Oktober 2020
I love the color, but I need more conditioner since I have dry hair. I have curly dry hair and need to condition my hair often. I would love to have more conditioner added to color kit to aid the hair after coloring to add moisture.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mirna G.
13. Oktober 2020
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Color
GESCHRIEBEN VON:
Mirna G.
13. Oktober 2020
Estoy muy disgustada porque les comenté que el color que me enviaron no era mi cerca al que pedí y no han echo ningún tipo de acercamiento para tratar de corregir el problema y mantenerme como clienta.
Es una práctica muy mala de servicio al cliente.
Estoy dispuesta a trabajar con ustedes y mantenerme de cliente si ajustan el color a lo que yo pedí y no me dieron.
Espero contesta de ustedes o cancelen mi cuenta y no me manden nada más.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Courtney S.
13. Oktober 2020
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Just okay
GESCHRIEBEN VON:
Courtney S.
13. Oktober 2020
I was super excited about a custom color little did I know it wasn't what I had hoped for. The process was cool with the colorist and what not. The color I wanted was a mix between light brown and medium brown with no red or brassy color. What did I get but a light reddish brown hair color so I'm not sure if I'd try this again or not.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Danelle I.
12. Oktober 2020
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I like my product,,
GESCHRIEBEN VON:
Danelle I.
12. Oktober 2020
Customer service is horrible. My questions do not get answered or I receive a response that does not answer the question asked.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kimberly K.
12. Oktober 2020
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So thick it would not come out of the bottle
GESCHRIEBEN VON:
Kimberly K.
12. Oktober 2020
Extremely disappointed with this. This was my 2nd shipment of this color, and this time it was super thick. It would not come out of the bottle! Had to take the top off to apply it. So thick it did not cover my head. My hair got so tangled afterwards that it took me hours to comb out the knots. Extremely disappointed.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marilis H.
12. Oktober 2020
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I thought they can help me..
GESCHRIEBEN VON:
Marilis H.
12. Oktober 2020
Not satisfied for my hair color.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle V.
12. Oktober 2020
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Not enough copper
GESCHRIEBEN VON:
Michelle V.
12. Oktober 2020
Color turned out more brown than copper, and as a natural red head looking to enhance my color, I was disappointed.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Crystal P.
12. Oktober 2020
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Difficult to use
GESCHRIEBEN VON:
Crystal P.
12. Oktober 2020
Instructions were very difficult to follow, color was not what I expected
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lynne K.
12. Oktober 2020
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My roots are 2-3 shades darker red than my ends.
GESCHRIEBEN VON:
Lynne K.
12. Oktober 2020
My hair is two separate colors. I’ve never had this issue with a boxed color. This is my first time trying esalon. My hair from the ears down is a bright red and the roots are a dark red. Not the look I was going for.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sonia M.
11. Oktober 2020
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Couleur top mais ne couvre pas les cheveux blancs
GESCHRIEBEN VON:
Sonia M.
11. Oktober 2020
La couleur faite sur mesure pour moi est magnifique et je l’ai adoré
Malheureusement après le premier lavage mes cheveux blancs sont réapparus et pourtant j’avais suivi à la lettre les instructions
Dommage je ne commanderai pas à nouveau
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sheena J.
11. Oktober 2020
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Easy to use, but grays popped out about 3 weeks later.
GESCHRIEBEN VON:
Sheena J.
11. Oktober 2020
The kit was easy to use, color was rich and glossy. My only issue is my grays are very visible again within 2-3 weeks.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Catherine N.
11. Oktober 2020
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Blond turns hair red
GESCHRIEBEN VON:
Catherine N.
11. Oktober 2020
I’ve worked with the specialist to get a medium blond. I continue to have reddish hair for the first three weeks.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kathleen H.
11. Oktober 2020
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Color too red
GESCHRIEBEN VON:
Kathleen H.
11. Oktober 2020
Color came out with Rosie highlights not blonde.
Its too red.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cathy S.
11. Oktober 2020
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Not satisfied
GESCHRIEBEN VON:
Cathy S.
11. Oktober 2020
Hi I am sorry but, I loved you product the way it made my hair feel was great but there wasn’t enough to cover my head so I ended up patchy and it didn’t change my hair color at all, you couldn’t tell I colored it. And I wanted more brown than red and it was a brighter red than I wanted so I had to go by store dye because I was going to a party and all you could see was grey. It just wasn’t the color for me I ended up spending more money I didn’t have.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kristina S.
11. Oktober 2020
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Too red
GESCHRIEBEN VON:
Kristina S.
11. Oktober 2020
I liked the overall coverage and the degree of darkness but it was way too much of a red tint for me. I would prefer that it be more my natural dark brown than red. I had been pretty bleached out from the sun over the summer so I understand not going too dark too fast, but I feel that the more natural lighter tones to my hair are dark caramels and chocolate tones, not the red auburn. I uploaded a photo of what it looks like now with the dye that I just put in from this order
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lillian A.
11. Oktober 2020
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Not satisfied at all
GESCHRIEBEN VON:
Lillian A.
11. Oktober 2020
My hair feels super dry and damaged. Did not cover my grays. After 3 washes it looks like I didn’t dye my hair at all. I might as well buy revlon and the product is more expensive than. originally thought. I want to cancel my order. I would not recommend this product at all.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shelia J.
11. Oktober 2020
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Not happy
GESCHRIEBEN VON:
Shelia J.
11. Oktober 2020
I have asked that my color be changed, I’ve sent photos of my hair the color I want and you keep sending me a darker color. My hair color is red NOT burgundy and MORE brownish color at that. Please Please Please get my color correct or you’re loosing this customer.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Judy D.
10. Oktober 2020
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Problens with Mixtures
GESCHRIEBEN VON:
Judy D.
10. Oktober 2020
Color was great. Had an awful time with air in the bottles of the two color mixtures. The cream solutions both had air bubbles in them. This caused mixing issues. Had to keep burping the application bottle to mix the solutions and to apply. Cause a major mess in my bathroom. Never had this happen before.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary Alice R.
10. Oktober 2020
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Not able to achieve the color and highlights I prefer!
GESCHRIEBEN VON:
Mary Alice R.
10. Oktober 2020
The one color which is way too dark does not work for me. I am going back to my salon to achieve the color and highlights I prefer. Your product does not work for me.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Victoria C.
10. Oktober 2020
|
Dark brown or black?
GESCHRIEBEN VON:
Victoria C.
10. Oktober 2020
I usually if not ALWAYS have an AMAZING experience and I will continue to recommend people to Esalon.... BUT I did ask to go back to dark brown. I know this, my hair is black. It is not dark brown. Like it look almost jet black! I have to leave it in because my next alternative is to go get it professionally stripped out. My hair would be so fried if I did that. So I'll leave it but I'm so disappointed! If I wanted black hair I would have asked for black. I didn't though because I'm already pretty fair skinned, but black hair makes me look sickly pale!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
A D.
10. Oktober 2020
|
Grays
GESCHRIEBEN VON:
A D.
10. Oktober 2020
The color was too light on crown area of head and did not cover my grays at all. Very disappointed.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tina S.
10. Oktober 2020
|
Not Good!!
GESCHRIEBEN VON:
Tina S.
10. Oktober 2020
complete disaster!! Trying to cancel the account with no success!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shannon R.
10. Oktober 2020
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Color washed out right away
GESCHRIEBEN VON:
Shannon R.
10. Oktober 2020
The color burned my scalp and was extremely uncomfortable. My grey roots showed within days and though I use professional shampoo and conditioner the permanent color washed out in days.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Brandy S.
10. Oktober 2020
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Way too dark.
GESCHRIEBEN VON:
Brandy S.
10. Oktober 2020
The color is way darker than the one I chose.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emeline B.
9. Oktober 2020
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Coloration blond beige
GESCHRIEBEN VON:
Emeline B.
9. Oktober 2020
Très déçu je me retrouve avec une couleur rousse
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
WANDY G.
9. Oktober 2020
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4 different colors
GESCHRIEBEN VON:
WANDY G.
9. Oktober 2020
i now have 4 different hues of reddish brown. Unfortunately, this does not work for me.
Good concept though.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maggie C.
9. Oktober 2020
|
My last order
GESCHRIEBEN VON:
Maggie C.
9. Oktober 2020
I applied it on 9/16 and gray hair appear on first week of October. I ordered again because I read the color will last for about 6 weeks.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dania L.
9. Oktober 2020
|
Did I even color my hair?
GESCHRIEBEN VON:
Dania L.
9. Oktober 2020
I left my color on for 40+ mins and when I washed it off all of my grays were still there laughing at me. Will not be using these products again.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandra B.
9. Oktober 2020
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Didn't really like the lighter color
GESCHRIEBEN VON:
Sandra B.
9. Oktober 2020
Went a little lighter and it didn't seem to cover the grey
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Trina Avalos R.
8. Oktober 2020
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Doesn't seem to last long.
GESCHRIEBEN VON:
Trina Avalos R.
8. Oktober 2020
Seems like after first wash color fades and hair is dryer. I plan on canceling this month.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Evelyn H.
8. Oktober 2020
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Strong smell
GESCHRIEBEN VON:
Evelyn H.
8. Oktober 2020
I asked for light golden brown and still get brown
It’s smells strong
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diane F.
8. Oktober 2020
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Too orange
GESCHRIEBEN VON:
Diane F.
8. Oktober 2020
I was a redhead before I went gray. I’m platinum gray. I need to,lean towards ash. The color I got was too orange. I wanted a variation of colors just a little darker. I just picked the wrong color. My fault.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle N.
7. Oktober 2020
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Color was not right
GESCHRIEBEN VON:
Michelle N.
7. Oktober 2020
I asked for my money to be refunded after 3 attempts of not getting my color right. The company stated money back guarantee but that still hasn't happened after sending the request over a month ago.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Julia C.
7. Oktober 2020
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Color too dark
GESCHRIEBEN VON:
Julia C.
7. Oktober 2020
I have light brown hair, the last color was medium brown wayyyyy too dark. I’m frustrated
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Miranda D.
7. Oktober 2020
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2 weeks later and my greys are visible
GESCHRIEBEN VON:
Miranda D.
7. Oktober 2020
Originally I was super happy with the results but after 2 weeks and 1 day (approximately 5 washes) my greys are back 😔 I don’t understand because I followed the directions and the coverage was good initially. I purchased permanent color in dark ash brown 😔 I’m basically disappointed.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Drashti P.
7. Oktober 2020
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Did't work for me
GESCHRIEBEN VON:
Drashti P.
7. Oktober 2020
I was so excited to color my hair and see new changes. unfortunately, this is not for me cuz I don't see any color change to my hair. My hair still looks the same. Apart from the disappointment of the expected result, I love it's the smell and the quality of all the products. Usually, my hair falls during coloring but I saw less hair fall this time.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Trisha C.
7. Oktober 2020
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Could be better
GESCHRIEBEN VON:
Trisha C.
7. Oktober 2020
This was my second time using e-color. The first time my color was great. This time, the color was ok and I was still left with all the greys at the top of my crown. Not sure if I would go with this again. Very disappointed after the mess and time it took.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Susan D.
7. Oktober 2020
|
No thanks
GESCHRIEBEN VON:
Susan D.
7. Oktober 2020
Wanting to try this during Covid I was sorely disappointed. I asked to speak with a colorist before ordering and was told I had to place an order first. Ok. After placing my order with the exact color levels my stylist uses with the exact ratio and submitting a photo I reached out to a colorist. I was assured there would be no problem. I was notified of my color formulation and the ratio was off with too much brown. I called again. I have red hair and they were sending me 75% brown and 25% red. The colorist I spoke with exclaimed, "oh, you want it more red". Did anyone look at my pic or read my requests? I tried the color anyway as I was desperate. Thank God I only colored a small test piece. Mud brown with no gray coverage. My hair would have been ruined with no way to get to my salon and have color correction, let alone the damage done to my hair. I made another call. Instead of refunding my money they offered a credit for more hair color. Thanks, but no thanks.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Questa
7. Oktober 2020
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Gray roots
GESCHRIEBEN VON:
Questa
7. Oktober 2020
I applied the color as per instructions. It looked good I was so happy to color my gray roots .... but after just two washings the color washed out !!! My roots were a color I couldn’t tell you what it was . This was the second time this happened. The first time I sent a message with my concern stating the roots aren’t holding the color and they changed my formula. But it happened again . Not going to purchase e-salon in the future.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Pixie P.
7. Oktober 2020
|
Disappointed
GESCHRIEBEN VON:
Pixie P.
7. Oktober 2020
Usually have my hair done by a stylist, but because of Covid, haven’t been to get hair done. The first time, I did my hair, I used a different brand, and it turned out ok, except missed a few areas. This time tried e-salon....I did not like the smell of this dye. It has been a long time since my hair dye has had such a bad smell. I would never use this product again because of that.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Brenna W.
7. Oktober 2020
|
Yikes
GESCHRIEBEN VON:
Brenna W.
7. Oktober 2020
Thanks for turning me from Blonde to RED! I have emails countless times asking for my subscription to stop and I still keep receiving this. This is completely destroyed my hair I would really appreciate it if you could stop sending me color that just has now permanently messed my hair up, negatively affected my self image and cost me money I don’t want to spend to look like this.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Pamela D.
7. Oktober 2020
|
It's ok
GESCHRIEBEN VON:
Pamela D.
7. Oktober 2020
The smell is a bit strong. Could use a little more brown and a touch of red?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jan P.
7. Oktober 2020
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Grey coverage very poor
GESCHRIEBEN VON:
Jan P.
7. Oktober 2020
The initial order I had covered greys very well. I don't know why this batch was so bad. I personally didn't think 15 minutes of processing was long enough, but followed the directions.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Claire M.
6. Oktober 2020
|
My hair is an orange colour
GESCHRIEBEN VON:
Claire M.
6. Oktober 2020
My roots are an orange colour not blonde
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
chantal B.
6. Oktober 2020
|
La couleur n'est pas mal
GESCHRIEBEN VON:
chantal B.
6. Oktober 2020
La couleur est correcte mais ce qui me gène c'est l'ammoniaque. Lors de la pause ca m'a pris les poumons c'était insoutenable.
Je ne recommande pas pour ceux qui sont asthmatique ou qui ont des problèmes de poumons.
Beaucoup trop agressif.
J'ai essayé mais je ne recommencerais pas.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Joyce H.
6. Oktober 2020
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Orders
GESCHRIEBEN VON:
Joyce H.
6. Oktober 2020
Not satisfied with recent or past orders
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mitra M.
6. Oktober 2020
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Did not change color of my roots
GESCHRIEBEN VON:
Mitra M.
6. Oktober 2020
I Was very disappointed after 6 months of not coloring my hair. My roots did not change color.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ashley K.
6. Oktober 2020
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No saturation
GESCHRIEBEN VON:
Ashley K.
6. Oktober 2020
I'm actually cancelling my order because I've tried it twice now with adjusting the color, and I still wash my hair one time, and the color is gone. I'm very dissatisfied. I think I would do better with using Sally's or Amazon and picking my own hair color. I'm very very dissatisfied. I wanted the blackest black, and after the initial wash, my hair is still medium to dark brown. Won't be doing this again.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
sheri P.
6. Oktober 2020
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Shady company
GESCHRIEBEN VON:
sheri P.
6. Oktober 2020
Got a second order in the mail today. They claim I ordered it. I didn't. They claim that when I filled out their questionnaire I said I would like to color my hair every eight weeks. I don't. they can't show me the questionnaire. Sarah C answered me with a NOPE when I asked to see my records. Don't get scammed by eSalon.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Iris Leida R.
6. Oktober 2020
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SALUDOS. NO ME GUSTÓ EL RESULTADO...
GESCHRIEBEN VON:
Iris Leida R.
6. Oktober 2020
ACABO DE TEÑIR MI CABELLO Y NO ME CUBRIÓ LAS CANAS. ENVIÉ FOTO DEL RESULTADO. EL SHAMPOO Y CONDITIONER ME DEJAN EL CABELLO RESECO. PARECE QUE NO SON PARA MI TIPO DE CABELLO. NO LO VOY A USAR MÁS NO ME GUSTÓ EL RESULTADO. MUCHAS GRACIAS...
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dawn R.
6. Oktober 2020
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Too Dark
GESCHRIEBEN VON:
Dawn R.
6. Oktober 2020
I wanted to cover the gray root on the color that I had. I selected the correct colors. Changes were made based on a very, very, very, old photo that was still in the system. Please brighten up my look to match the current pictures I've sent. I also want to add back in the highlights that were covered up by the last color treatment received from e-salon
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angelo S.
6. Oktober 2020
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To much money
GESCHRIEBEN VON:
Angelo S.
6. Oktober 2020
told the price is going to change... I want to cancel everything
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Valeria A.
6. Oktober 2020
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Prix trop élevé
GESCHRIEBEN VON:
Valeria A.
6. Oktober 2020
Le prix est trop élevé et la couleur n'est pas formidable compte tenu de ce prix.
Après plusieurs ajustement de couleur je n'ai vue aucun changement ma couleur est terne et sans les reflet demander.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Brenda A.
5. Oktober 2020
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Ordering New Color
GESCHRIEBEN VON:
Brenda A.
5. Oktober 2020
The color I ordered the first time was good, and looked as I expected. However, I don't understand why I need to send a note if I want to change my color. Why can't I just go back to the color chart and make my own adjustment without "sending a note" to someone? If I could get back to the color chart and see what I ordered last, I could figure it out from there. But since this is not an option I will likely never buy this product again. The color quality is not an issue, your ordering process is.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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