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GESCHRIEBEN VON:
Lisa W.
22. Dezember 2020
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Supposed to be blonde
GESCHRIEBEN VON:
Lisa W.
22. Dezember 2020
All I get is orangey strawberry blonde hair
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dawn A.
22. Dezember 2020
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Color off
GESCHRIEBEN VON:
Dawn A.
22. Dezember 2020
The color was more ashy than the golden blonde I’m used to. Not sure what happened to this shipment. All previous shipments were golden blonde.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Patricia B.
22. Dezember 2020
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Didn't want red
GESCHRIEBEN VON:
Patricia B.
22. Dezember 2020
My bad. I should have done a test strip first. I ordered light blonde. Got carrot top instead. Asked what I should do to fix it and was told they'd discuss it on my next order. Not cool. So, no next order. Very disappointed.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Josephine G.
22. Dezember 2020
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free color was red dye
GESCHRIEBEN VON:
Josephine G.
22. Dezember 2020
I love the two colors that was send but a free red dye was also send that I did not know it was red. I ended up with red/white roots. I wish you would had warned me. Now I has to wait to dye my hair again. I am struck with red/white root. Not too pretty.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shonda J.
21. Dezember 2020
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Product color
GESCHRIEBEN VON:
Shonda J.
21. Dezember 2020
I didn't like the last color I received it was to redness and didn't compliment my skin tone. Next time I would like more of a brown tone to separate my hair from my facial skin tone.
Thanks
Shonda Jackson
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Luz A.
21. Dezember 2020
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Cambio
GESCHRIEBEN VON:
Luz A.
21. Dezember 2020
No me gustó el color muy claro y lo quiero más oscuro por las canas, gracias
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Luz H.
21. Dezember 2020
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No fue lo que esperaba.
GESCHRIEBEN VON:
Luz H.
21. Dezember 2020
El tinte no cubrió mis raíces, quedaron obscuras en donde estaba mi crecimiento de color natural.
Les pido por favor cancelen los demás pedidos.
Gracias.
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GESCHRIEBEN VON:
Stephanie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
amy B.
21. Dezember 2020
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Colour is wrong
GESCHRIEBEN VON:
amy B.
21. Dezember 2020
I wanted a natural brown hair colour but they colour they sent me was terrible and turned me into a redhead! The customer service was good and they sent out another set free of charge with neutraliser in. Although improving the colour a bit, it is still red and so far from what I asked for. I wish I had just gone to a hairdressers.
EDIT: The email they sent me from this review was telling me to buy another product! 😂 which didn't even work.
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GESCHRIEBEN VON:
Denise B.
20. Dezember 2020
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Like colour but it doesn't last.
GESCHRIEBEN VON:
Denise B.
20. Dezember 2020
The colour is nice but after a week or so it fades and looks washed out. Also seems to be making my hair dry. Expensive and quality does not match the price.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
William V.
20. Dezember 2020
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Didn't cover gray
GESCHRIEBEN VON:
William V.
20. Dezember 2020
I followed directions, left color on as long as possible and it didn't cover the gray hair. I only have a few spots not much gray at all so I was a little disappointed. Especially because I have a few people who would order since I have such a huge following on social media. Thank you!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Beth R.
20. Dezember 2020
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Not worth the money
GESCHRIEBEN VON:
Beth R.
20. Dezember 2020
Absolutely gutted with this. I picked a medium ash brown colour to match my natural roots and get rid of the natural copper then runs through the ends of my hair, but all this dye did was make my roots turn more copper. I followed the instructions word for word yet I’m left feeling robbed of £20
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Azucena S.
20. Dezember 2020
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Hola
GESCHRIEBEN VON:
Azucena S.
20. Dezember 2020
Hola me pinte mi pelo y tengo canas kise cubrirmelas y nomas seme pusieron cafe nose si tengo q pedir un color más oscuro pero no kiero mi pelo muy oscuro q puedo aser .?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica B.
20. Dezember 2020
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Hot roots
GESCHRIEBEN VON:
Jessica B.
20. Dezember 2020
I followed the instructions of roots plus emulsion and I got roots 2 shades lighter than my hair
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Terri G.
19. Dezember 2020
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Terrible
GESCHRIEBEN VON:
Terri G.
19. Dezember 2020
My hair turned bright red instead of dark blonde.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
New Maa
19. Dezember 2020
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The color set is fine
GESCHRIEBEN VON:
New Maa
19. Dezember 2020
It's not the color that I'm unhappy with, it's the carrier, USPS, you use for shipping. It has been taking almost 3 weeks from the time it is shipped to get to me. I realize that they have been overwhelmed with deliveries but other carriers are much more efficient. I'm suggesting you change carriers. UPS would probably be better, or Fedex.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Virginia J.
19. Dezember 2020
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color
GESCHRIEBEN VON:
Virginia J.
19. Dezember 2020
Recientemente envié un mensaje y me dispuse a cancelar debido a que mi color recibido estaba muy oscuro me ofrecieron un pedido gratis con un color más claro pero he recibido un color más claro solamente para las raíces, no entiendo
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth L.
19. Dezember 2020
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TOO DARK!
GESCHRIEBEN VON:
Elizabeth L.
19. Dezember 2020
As i have said in many reviews- so annoyed
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Danelle H.
18. Dezember 2020
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Changed Color - didn't explain the color
GESCHRIEBEN VON:
Danelle H.
18. Dezember 2020
The customer service was terrible as she tried to say since I asked for the color change, basically be happy with what they picked out. HOW ABOUT 'NO'!
Then the way she spoke to me.....oh HELL NO!!!!!
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica C.
18. Dezember 2020
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Great customer service but not happy with product
GESCHRIEBEN VON:
Jessica C.
18. Dezember 2020
I follow all of the directions perfectly and I still do not have full grey coverage. Then after 2 weeks my hair looks brassy and orangish. I have the tint rinse shampoo and use color safe shampoo and conditioner. I may cancel and try another service
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GESCHRIEBEN VON:
Stephanie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ann M.
18. Dezember 2020
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No lift whatsoever
GESCHRIEBEN VON:
Ann M.
18. Dezember 2020
I actually changed the color so that it would be lighter, however there was no lift and within 2 weeks the color washed out out of the grey, and the full 2” grey roots came back. I don’t have a lot of grey, but certain spots have a few strands that you can see when parted a certain way etc..this was my last attempt here. While I do love the shine and the detailed packaging, hair color—must in fact— color.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tina G.
18. Dezember 2020
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Didn't cover my grey roots
GESCHRIEBEN VON:
Tina G.
18. Dezember 2020
Hi,
I'm sorry to say I'm disappointed. I previously used Madison Reed and loved it. I will be sticking with them as it works much better for me. I was pretty excited to use the color, but it didn't cover my roots as advertised.
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GESCHRIEBEN VON:
Stephanie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shannan M.
18. Dezember 2020
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Not the color I wanted
GESCHRIEBEN VON:
Shannan M.
18. Dezember 2020
After following the directions to a T, the outcome of my hair looked like overprocessed deep red roots with dark brown hair and a balayage. I look crazy!
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Gema B.
18. Dezember 2020
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No cubre
GESCHRIEBEN VON:
Gema B.
18. Dezember 2020
No cubre mis canas no me sirve
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GESCHRIEBEN VON:
Stephanie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anna T.
18. Dezember 2020
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Going for a dark strawberry blonde or light auburn and ended up with pink hair.
GESCHRIEBEN VON:
Anna T.
18. Dezember 2020
I really was hopeful about this option during COVID-19 as I am immunocompromised and cannot go into my normal salon. The packaging and instructions were fantastic. I followed them to a t. The end result was pink hair. Super disappointed.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Aida D.
17. Dezember 2020
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Dissappointed
GESCHRIEBEN VON:
Aida D.
17. Dezember 2020
I did my hair on November 1st 2020, not even 21 days after and I'm seeing color fading especially grey hairs...very disappointed.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandra R.
17. Dezember 2020
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Dislike
GESCHRIEBEN VON:
Sandra R.
17. Dezember 2020
Fades to quick, and didn’t cover my white hairs
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sue L.
17. Dezember 2020
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Second kit was not as good of a match.
GESCHRIEBEN VON:
Sue L.
17. Dezember 2020
I have ordered twice from esalon. The first time wow, the second time the same kit was ordered but it had way too much red. Help!
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Abby C.
17. Dezember 2020
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My hair turned green
GESCHRIEBEN VON:
Abby C.
17. Dezember 2020
I was not happy with this and would not do it again. I did not get the color I expected and there was a lot of breakage. I want to cancel all future orders but they make it very difficult to do so. Please think carefully before trying this out.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Megan J.
17. Dezember 2020
|
Roots
GESCHRIEBEN VON:
Megan J.
17. Dezember 2020
My roots are a totally different xolor then the rest of my hair.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Hannah J.
17. Dezember 2020
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Brassy hair
GESCHRIEBEN VON:
Hannah J.
17. Dezember 2020
I chose the recommended shade of blonde for my hair as well as submitting a photo, followed the instructions exactly as they were written. My hair turned a brassy yellow orange color.
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GESCHRIEBEN VON:
Stephanie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jamie V.
17. Dezember 2020
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To dark and flat
GESCHRIEBEN VON:
Jamie V.
17. Dezember 2020
I was given a color called soft black. I did not like it. Its flat and faded. It was neither cool nor warm. I did not like how the stylist spoke to me while I was trying to explain what I wanted. She was short with me and couldn't see past a straight black color instead a a deep rich dark chocolate. Normal It wouldn't be a big deal but without a haircut, color is all I got.
I would like to look at swatches before I try again. Also I was in the hospital sick.. that is why I did not share my concerns earlier! I will try one more time and this time pick from what I can see . not just from some young lady being short with me. She didn't even ask if I was going for warm or cool?!
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melanie S.
17. Dezember 2020
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Too red
GESCHRIEBEN VON:
Melanie S.
17. Dezember 2020
Requested no red tint and wanted cooler tones. Very reddish though.
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Leanne H.
17. Dezember 2020
|
not happy
GESCHRIEBEN VON:
Leanne H.
17. Dezember 2020
The past two times I have NOT gotten the results I want as I did with the first two times. The root color is BLOND more than auburn. Then the ends refresher is a huge contrast and is not blending all over. In other words the results look artificial. PLEASE LESS BLOND ! following was original request" am wanting a tad closer to auburn as that is my natural color. I do not want as dark of auburn but I do not want so much blond either."
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Renee P.
16. Dezember 2020
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I hated it, it ruined my existing color.
GESCHRIEBEN VON:
Renee P.
16. Dezember 2020
First of all it wasn't enough to even cover half of my hair and secondly i asked to get the red out of my hair (I EVEN SENT PICTURES) or tone down the red brassines and NOW IT LOOKS MORED RED. So if I sent pictures they should have a better idea of what they are doing.I wanted to tone down the brassines in my balaged hair. its not even close to dark blonde my hair is basically a mousy brown. I was so mad!. Not worth the money I paid.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ann C.
16. Dezember 2020
|
CANCEL
GESCHRIEBEN VON:
Ann C.
16. Dezember 2020
i CANCELLED THIS MONTHS AGO
STOP SENDING ME PRODUCT
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tiffany P.
16. Dezember 2020
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Didn’t cover grays
GESCHRIEBEN VON:
Tiffany P.
16. Dezember 2020
Kind of upset this didn’t work as described. The color had no red in it like I wanted and it didn’t penetrate all the grays I have. The smell was very strong and to be honest I feel like I get much better coverage from box color at the store. At least those covered the greys.
I put in a request for a different color and just reviewed it. I asked for a lot of red and the new color won’t be what I want. I feel like I wasted my money.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anjana P.
16. Dezember 2020
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Stubborn grays
GESCHRIEBEN VON:
Anjana P.
16. Dezember 2020
The hair color does not covers grays that well. The grays were a much lighter shade than the rest of my hair and it faded in about 1-2 weeks. However my hair feels soft after coloring it so I don’t think it’s ruining my hair like drug store hair color
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angela M
16. Dezember 2020
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Color
GESCHRIEBEN VON:
Angela M
16. Dezember 2020
No cubren las canas como me gustaría
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jacqueline N.
16. Dezember 2020
|
MEJORAR LOS TINTES
GESCHRIEBEN VON:
Jacqueline N.
16. Dezember 2020
BUENAS TARDES EL TINTE NO ME GUSTO EL COLOR NO QUEDO COMO LO QUERIA Y NO ME CUBRIO LAS CANAS
ME LAS DEJO MANCHADAS GRACIAS
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Layla C.
16. Dezember 2020
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Unhappy
GESCHRIEBEN VON:
Layla C.
16. Dezember 2020
Really quite unhappy with the end result, the colour came out much darker than I had requested. My hair felt really dry after using the dye, the shampoo and conditioner were actually really quite good though so I would be tempted to try them in the future but at the moment I’m really disappointed with my colour
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessi M.
16. Dezember 2020
|
Didn’t go well
GESCHRIEBEN VON:
Jessi M.
16. Dezember 2020
I loved my first color. I wanted just a tiny bit less copper, maybe I asked for the wrong thing, but this color was way too dark and dried my hair out. The first time I colored my hair it made my hair softer, its a great product I just didn’t like this round.
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GESCHRIEBEN VON:
Crystal R.
15. Dezember 2020
|
Way to dark!
GESCHRIEBEN VON:
Crystal R.
15. Dezember 2020
I went into this experience, trying to do something different. I wanted a at home color job that I wouldn't regret. I wish that was something that I could say I received but it's not. The color I asked for and discussed was a nice dark blonde with a golden hint to it. What I got was a very dark brown/auburn color. I have very fair skin and was just not prepared for how wrong this could have gone. I don't want to fix it by continuing to add more and more color to it and damaging my hair. I am so disappointed. Good things the holidays are cancelled this year and I can just hide in my house until I can figure out how to fix this.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jill D.
15. Dezember 2020
|
Unsatisfied
GESCHRIEBEN VON:
Jill D.
15. Dezember 2020
Ive had 3 hair consultations, trying to omit red/ orange brassy tone. Might be genetics because im still having the same issue, so I can't lay all the blame on esalon. Also, had an issue with my roots showing up fairly quickly too. Like within 1st two washes.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Danny B.
15. Dezember 2020
|
My fucking roots are red!!
GESCHRIEBEN VON:
Danny B.
15. Dezember 2020
I have never had a black hair dye turn my roots fucking red. I'm beyond pissedi
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tanya S.
15. Dezember 2020
|
They don't listen to you
GESCHRIEBEN VON:
Tanya S.
15. Dezember 2020
Twice I've ordered and said I want to tone down the red in my brown hair and both times it turns out just as red. Dye is about the same quality as drug store but twice the price. The shampoo and conditioner you get with the kit are nice though. I thought the second time they would get it right and I'm so disappointed that my hair is still incredibly reddish.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Heather S.
15. Dezember 2020
|
Not even close to the color I wanted
GESCHRIEBEN VON:
Heather S.
15. Dezember 2020
My hair color that I requested was the medium ash blonde. After dying my hair it came out a copper light brown. Nothing like the picture or anything like my existing hair color. They also barely gave me enough hair color to cover all of my hair. I made sure to list that my hair is very thick, but I guess that doesn’t matter either. It looks absolutely horrible! I’ll just have to stick with the box hair color from now on.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Beverly T.
15. Dezember 2020
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Nice color but strong smell
GESCHRIEBEN VON:
Beverly T.
15. Dezember 2020
ESalon has great customer service. They get a 5 star rating for that. I had them reformulate my initial color 3 times, but for me the chemical smell was overpowering. Otherwise I would keep working with them!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Crystal P.
15. Dezember 2020
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Dried my hair out!!
GESCHRIEBEN VON:
Crystal P.
15. Dezember 2020
Used on virgin hair, followed directions to the letter...My hair feels like super dry... I love the color, but not the feels...Wont use again...
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jing Z.
15. Dezember 2020
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The burning feeling at the end of the procedure.
GESCHRIEBEN VON:
Jing Z.
15. Dezember 2020
My scalp was crazily burning when I poured the leftover color products at the end of the coloring procedure as directed on the notes. Can my color stylist do some adjustment to my coloring set this time, please?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
elizabeth D.
15. Dezember 2020
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I loved the color but not enough product
GESCHRIEBEN VON:
elizabeth D.
15. Dezember 2020
I actually loved the color, it did not have a brassy /orange color, very neutral. I would had given it 5 stars but I have a lot of hair and they did not send me enough color for my hair, I barely had enough for the roots, I ended uo with 2 colors my new one and my old one, not a good combo. I would give it another try if they send me more product for my whole hair and not just the roots.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karen M.
14. Dezember 2020
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Wrong color
GESCHRIEBEN VON:
Karen M.
14. Dezember 2020
Totally wrong color. I asked for bright copper red and my hair turned out brunette! I decided to give them another chance and my hair is mousey brown. Ugh! This is a crap shoot!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mireille K.
14. Dezember 2020
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couleur et soins
GESCHRIEBEN VON:
Mireille K.
14. Dezember 2020
couleur beaucoup trop claire
soins pas assez hydratants, de plus allergies avec tous les produits
je préfère annuler jusque fin janvier, c'est pourquoi je vous ai appelé il y a peu
à voir si vos produits sont vraiment adéquats pour moi
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Julie C.
14. Dezember 2020
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Burning sensation
GESCHRIEBEN VON:
Julie C.
14. Dezember 2020
Not enough lotion to colour all my hair that was a disappointment as the colour was lovely 😊 I have not ordered again as I had a burning sensation on my scalp whilst I had this product on, so I had too wash it off. It’s not just this product it has happened with others I have bought has done the same. My daughter does use this product and loves it.
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GESCHRIEBEN VON:
Catherine B.
13. Dezember 2020
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Disappointed
GESCHRIEBEN VON:
Catherine B.
13. Dezember 2020
Easy to use and follow instructions. Pleasant smell.
Colour too dark - I am a strawberry blonde and I could t find a matching hair colour to mine. The one I chose was the nearest approximation however much too dark.
The dye has not lasted well either. My hair has faded back to the sun-bleached blonde that is was from the hot summer we had.
Shall not be purchasing again
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cheri L.
13. Dezember 2020
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Too dark
GESCHRIEBEN VON:
Cheri L.
13. Dezember 2020
Hair cor too dark. Faded qyick8to show grey.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Payton M.
13. Dezember 2020
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Wouldn’t recommend this to anyone.
GESCHRIEBEN VON:
Payton M.
13. Dezember 2020
I want to start off by saying i’ve had my hair dyed in a salon multiple times before, so I know how scalp reacts to it. I’ve even gone from brown to platinum blonde and not has anything even close to as painful as this product was for me. I’ve been using this since about may, but they changed their formulnwithout any warning. I used this yesterday and my scalp was irritated after I rinsed it but nothing crazy. I woke up this morning with a chemical burn on my scalp and my entire scalp is entirely filled with scabs that are peeling and leaving raw skin behind. I do not have one spot on my scalp that is not a scab. It is so painful and itchy PLEASE PLEASE i know this is less expensive than a hair salon but DO NOT USE THIS PRODUCT IT ISNT WORTH IT!!
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ashley B.
12. Dezember 2020
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Not Any Better Drug Store Product
GESCHRIEBEN VON:
Ashley B.
12. Dezember 2020
I was so excited to try this hair color and I am sadly very disappointed. The color is flat, no dimension, and my hair feels coarse. I haven't used box dye in over ten years because of the reasons listed above. Also, my bathroom is covered in stains and the stain remover wipe doesn't work for crap.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rebekah O.
11. Dezember 2020
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Not worth the risk
GESCHRIEBEN VON:
Rebekah O.
11. Dezember 2020
I've just coloured my hair and I'm very unhappy with the results. I thought I'd been very clear with my hoped-for results (mid blond on my natural dark blond hair) - I sent photographs and had a telephone consultation with a colourist. The result is a) not what I wanted at all and b) worse than that, the colour is very warm, almost auburn. My colourist had pointed out in my photo that my natural (virgin) hair colour was quite warm and my dye would be adjusted for that. It clearly hasn't been. I am very unhappy with the results, and especially because i daren't do anything to it to cover it up / correct it for fear it will just make it worse. I'm now remembering why I didn't re-order back in 2015. Disaster.
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anastasia A.
11. Dezember 2020
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Less Red
GESCHRIEBEN VON:
Anastasia A.
11. Dezember 2020
For the next color I would like it to be more brown and less red (mahogany). Maybe just a straight Ash Brown to counteract the redness.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mariana L.
11. Dezember 2020
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No satisfecha
GESCHRIEBEN VON:
Mariana L.
11. Dezember 2020
No me cubrió las canas seguí todas las instrucciones
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GESCHRIEBEN VON:
Stephanie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Eunice T.
10. Dezember 2020
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It NEVER WORKED FOR ME
GESCHRIEBEN VON:
Eunice T.
10. Dezember 2020
It NEVER worked..do not need anymore..thank you!
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Janet K.
10. Dezember 2020
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Color choice is off
GESCHRIEBEN VON:
Janet K.
10. Dezember 2020
There is more copper/red in the mix than I wanted. Otherwise it went on fine and is wearing well
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Donna O.
9. Dezember 2020
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Great product but need a little more information when learning how to applying!
GESCHRIEBEN VON:
Donna O.
9. Dezember 2020
I had a little trouble when applying this to my blonde hair because when I mixed this the product was jet black and the previous ones where not so I did apply it to the area that where the most grey but panicked because I thought my blonde hair was coming out black so I didn’t wait the full time and didn’t color the whole head. I wish I new that it would go on differently then other products but I do like this product very much but when your a novice you need to know what to expect. !
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
OHGIRL
9. Dezember 2020
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Didn’t Last
GESCHRIEBEN VON:
OHGIRL
9. Dezember 2020
I was sick and just used my color 3 weeks ago and my gray and red is back already. Not a happy person.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ina N.
8. Dezember 2020
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Product delayed to be shipped
GESCHRIEBEN VON:
Ina N.
8. Dezember 2020
I cannot comment on the product because I did not receive it.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Liliana C.
8. Dezember 2020
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Disgustada
GESCHRIEBEN VON:
Liliana C.
8. Dezember 2020
No cubre nada las canas
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cindy B.
8. Dezember 2020
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I am terribly disappointed
GESCHRIEBEN VON:
Cindy B.
8. Dezember 2020
I said that pulled red. I wanted my hair as my picture light blonde. Somehow you folks thought dark blonde. When I colored it came out red. So I called and told the lady that info that they had done golden with a little bit of ash and that would be sufficient. She said not to worry they would use a neutralizer and that would take care of it. I got the color and used it today it showed a a lot of medium blonde and small amount of neutralizer. I am now darker red and very upset. I have posted picture from today here and feel there is no reason to continue with your product. The young lady had said my hair was medium blonde. I don't think my hair it, it is light blonde. It may not be platinum or toe head but it is definitely light blonde because around the front of my face has been toe head since I was a baby and now is turn gray. Please cancel my account. You didn't even get close.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lynette G.
8. Dezember 2020
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This is Not covering my gray
GESCHRIEBEN VON:
Lynette G.
8. Dezember 2020
Not covering my gray Hair. I follow all the instructions and use a color safe shampoo and conditioner. Even leaving this formula on for an extended time is not helping. The formula supposedly adjusted a month ago but I have not found any difference
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Clare R.
8. Dezember 2020
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Didn't cover greys
GESCHRIEBEN VON:
Clare R.
8. Dezember 2020
Nice colour and followed instructions exactly but hasn't covered my greys popping through
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michele H.
7. Dezember 2020
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Treated hair
GESCHRIEBEN VON:
Michele H.
7. Dezember 2020
Not good at all.
I also have asked you to unsubscribe me so that I do not receive emails from your.
Please do this within 3 dsys
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Aminatou N.
7. Dezember 2020
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énorme déception
GESCHRIEBEN VON:
Aminatou N.
7. Dezember 2020
Bonjour,
Si la note de 0 existait, cela aurait été mon choix.
Mes cheveux n'ont jamais été teints. Un avant/après donne un résultat identique.
Je repasse une nouvelle commande avec une couleur différente et je verrai.
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Monique M.
7. Dezember 2020
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Arnaque
GESCHRIEBEN VON:
Monique M.
7. Dezember 2020
Abonnement forcé
J ai commandé un seul produit et pas 6
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Patricia W.
7. Dezember 2020
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Don't waste your money
GESCHRIEBEN VON:
Patricia W.
7. Dezember 2020
No...just No
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jeanne G.
7. Dezember 2020
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Roots were very red
GESCHRIEBEN VON:
Jeanne G.
7. Dezember 2020
Grey coverage was okay. New growth at roots came out very red even though directions were followed.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Consuelo V.
7. Dezember 2020
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No me gusto
GESCHRIEBEN VON:
Consuelo V.
7. Dezember 2020
El tinte no me hizo cubrimiento de canas, a pesar de dejarlo más tiempo cómo fue su sugerencia
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Yris J.
7. Dezember 2020
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No fue lo que esperaba
GESCHRIEBEN VON:
Yris J.
7. Dezember 2020
EL COLOR QUE PEDÍ SIEMPRE FUE MÁS COBRIZO QUE CASTAÑO, NUNCA HA LLEGADO ASÍ. EL PENÚLTIMO FUE COMPLETAMENTE NEGRO.
Esperare por este y si no es el color deseado cancelaré esta cuenta, no lo compraré más.
Gracias
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandra L.
6. Dezember 2020
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I didn't like the colors
GESCHRIEBEN VON:
Sandra L.
6. Dezember 2020
I didn't like my color hoping for another color
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amy L.
6. Dezember 2020
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Hair color redo
GESCHRIEBEN VON:
Amy L.
6. Dezember 2020
I would like to know if I can get a different hair color. I was not satisfied with the color that was picked. It made my hair orange and much darker than I wanted. I was hoping for a warm, bright shiny blonde color.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
LORINE S.
6. Dezember 2020
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La catastrophe sur moi
GESCHRIEBEN VON:
LORINE S.
6. Dezember 2020
Bon, le produit est de base très bon sauf que même en ayant respecté les étapes, j'ai fini avec 15 cms de racines blond orangé et mes longueurs sur toujours chatains.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rosalie S.
6. Dezember 2020
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Lackluster Results, Spectacular Mess
GESCHRIEBEN VON:
Rosalie S.
6. Dezember 2020
I was really excited to try this product. My hair is dark brown naturally so I chose the "soft black intense pearl" color thinking that it would give my hair an interesting violet tone. Nope, it looks almost exactly the same. It's maybe slightly darker. I was disappointed and threw away my supplies. I came back maybe an hour or two later to find that the product had EXPLODED and dripped down the sides of my trash can, onto my shower curtain and onto the floor. The shower curtain was beyond saving as it has a huge glob of dye stuck to it. My floor is still stained. I just don't see the benefit in a product that's four times the price of drug store hair dye but yields basically the same results and creates such a mess afterwards (an issue I've never had with the cheaper dyes). This is definitely a pass for me in the future.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Terri G.
5. Dezember 2020
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What color is it supposed to be
GESCHRIEBEN VON:
Terri G.
5. Dezember 2020
Could you show me a picture of what this should look like!!!
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laura Y.
5. Dezember 2020
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Horrible coverage
GESCHRIEBEN VON:
Laura Y.
5. Dezember 2020
It was not salon quality very disappointed
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katie G.
5. Dezember 2020
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Terrible
GESCHRIEBEN VON:
Katie G.
5. Dezember 2020
This product dried my hair out so bad! Would never use again.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica W.
5. Dezember 2020
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New formulation beware!
GESCHRIEBEN VON:
Jessica W.
5. Dezember 2020
I have been loyal to esalon since I found my perfect chocolate brown color back in 2018. However I dyed my hair as usual today and it came out almost black! After some investigation I discovered that:
1.The formula has changed for some reason (I thought it was perfect before- always looked natural and never came out too dark).
2. My colorist changed the color formula without my knowledge or consent! This formula is one step darker than my last formulation, which was perfect. On top of that, the ends refresher now contains brown in it which turned my porous hair nearly black on the ends. I used to LOVE the ends refresher to tone my highlights and keep my hair looking naturally rich and dimensional. Now my hair color is flat and black. Reminds me a bad box dye job. Not cute. What happened!?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ana C.
4. Dezember 2020
|
No cubre las canas
GESCHRIEBEN VON:
Ana C.
4. Dezember 2020
No me cubre las canas
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kristy W.
4. Dezember 2020
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Did not give expected results
GESCHRIEBEN VON:
Kristy W.
4. Dezember 2020
I only did a strand test, and I'm glad because this did not do what I asked for. My root and lengths are totally different colors - the root is mostly unchanged from my natural color and the lengths are still very very coppery. I can barely even see a difference between the strand I tested and the rest of my hair. Basically, I still have roots and look like I need to get my hair done again.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth G.
4. Dezember 2020
|
Horrible
GESCHRIEBEN VON:
Elizabeth G.
4. Dezember 2020
Fried my hair, didn't color evenly n wasn't vibrant enough. Will not order again. Dont recommend.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carrie W.
4. Dezember 2020
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Not What I Expected
GESCHRIEBEN VON:
Carrie W.
4. Dezember 2020
I really wanted to color my whole head with a medium blonde color. I got one color for “roots only” and thought, ok, I was going to color it all? I called customer service and they helped with sending another color for the rest of my hair. Well my highlights really didn’t change at all, which was ok with me , but the roots are already gray again after only a few shampoos. Kinda bummed out that my hair really looks no different than before I started now. It’s only been a couple weeks too. Not sure if I’ll order again, but I need to color again like pronto, Christmas is coming and my hair is not photo ready y’all!!!☹️
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christine C.
4. Dezember 2020
|
Recent color order
GESCHRIEBEN VON:
Christine C.
4. Dezember 2020
I applied the new color today to my roots. I am very disappointed that the coverage this time was very poor. I carefully followed the directions as I did the first time I used the line. That coverage was satisfactory enough. I wouldn’t think that by slightly adjusting the color it would result in poor coverage. I actually had a professionally trained stylist help me . After this experience I would look for a different product. Please advise
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Donna S.
4. Dezember 2020
|
Coverage and colors
GESCHRIEBEN VON:
Donna S.
4. Dezember 2020
The first order I had ordered was great. I decided to go a little lighter not much. The color I received on my second order did not go well. The color was not lighter and it did not cover my grey hair which it did on my first order. Will not do that again. I will go somewhere else . It's a shame ..
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kat1
3. Dezember 2020
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Disapointing
GESCHRIEBEN VON:
Kat1
3. Dezember 2020
Had double sets before and usually really good but this was a single set that i followed exactly but hardly any change to my roots and more golden light brown than ash blond. Needed doing again.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kayleigh W.
3. Dezember 2020
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ZERO gray coverage
GESCHRIEBEN VON:
Kayleigh W.
3. Dezember 2020
I will no use this product again. It didn’t color my roots almost at all. So i had very dark ends and very light roots, brown and gray. I was super excited about this service and came out very disappointed.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amber G.
3. Dezember 2020
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fades really quickly
GESCHRIEBEN VON:
Amber G.
3. Dezember 2020
Faded super quick
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tracey P.
3. Dezember 2020
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Loved the idea but not what I expected
GESCHRIEBEN VON:
Tracey P.
3. Dezember 2020
I really loved the idea of a customized color and the instructions and box everything came in was so cute. I loved the set up and was very hopeful. However, I purposely ordered an ash color because I know my gold undertones usually come through but I feel like the top of my hair is actually lighter than it was originally and the bottoms are a reddish tone (which isn't the issue). I just wish it was more uniform and closer to the shade I chose.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Juliana S.
3. Dezember 2020
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not happy with results, have to go to professional to fix
GESCHRIEBEN VON:
Juliana S.
3. Dezember 2020
after using this kit, my hair looks red. It was supposed to lighten my color, but the results darkened areas and changed the tone of my hair. I was expecting lighter roots and blonder hair, not brown/red tint. I do not want to try again, I would rather just go to a professional and spend the extra money. I do not want to sound rude as I am sure custom color sets work great for many others, but from my personal experience, I do not like the results.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Patricia M.
3. Dezember 2020
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Zero Stars
GESCHRIEBEN VON:
Patricia M.
3. Dezember 2020
HORRIBLE Experience. Color arrived and it came out way too dark. Zero shine. They offered free color with an adjustment to the formula. My communications on the formula went unanswered. Then the day it was to ship, instead of shipping they sent me an email trying to get me to buy more. I saw the email DAYS later when I went to find out where my color shipment was. I responded and they shipped my order. They only gave me root color and the highlight kit I agreed to buy. Don’t need that because now I only have root color. This entire experience has been horrific. Now I’ll need to find a new company to try.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
cynthia K.
3. Dezember 2020
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Color washed out.
GESCHRIEBEN VON:
cynthia K.
3. Dezember 2020
Color washed out on the second shampoo.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amy H.
2. Dezember 2020
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Hair color was not what I asked for
GESCHRIEBEN VON:
Amy H.
2. Dezember 2020
I sent a picture of myself with golden strawberry blond hair. Explained that I wanted the same color but maybe even lighter/brighter. I received my custom color, used it and my hair is now auborn and much darker than I wanted. I was also sent and charged for an additional color set that I will not use because this color is too dark.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
jacqueline B.
2. Dezember 2020
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a/S DE LA COULEUR
GESCHRIEBEN VON:
jacqueline B.
2. Dezember 2020
c'est mieux mais pas assez blond sa tire plutôt sur le roux je pense que je vais en rester là car je n'utilise pas la totalité est c'est perdu est depuis je perd beaucoup mes cheveux je vous remercie mme bourgeot
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth C.
2. Dezember 2020
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Color didn't Hold
GESCHRIEBEN VON:
Elizabeth C.
2. Dezember 2020
The customer service provided was impeccable, however my color washed out in a week. I followed the directions to a tee too
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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