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GESCHRIEBEN VON:
Kristine V.
27. Dezember 2021
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Disappointed
GESCHRIEBEN VON:
Kristine V.
27. Dezember 2021
The color is as expected, not as shiny as would have liked but biggest disappointment is that the grays were not covered as needed. As I dry my hair, using a circular brush I can still see the gray line when under the light and hair is wrapped about brush. I have to use the color spray to fully cover. IF it is that way right after doing my hair I am not going to be surprised that it will be even more obvious after a few shampoos. I left it on an extra 10 minutes being careful not to pull to the ends as they are too dark as is. I know how to color my hair, been doing it for a long time Just disappointed, can't seem to get anything that will cover gray completely. I would like to go lighter so the gray wouldn't show so quickly as it grows but that is impossible with the way the it is now.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emma J.
27. Dezember 2021
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Awful
GESCHRIEBEN VON:
Emma J.
27. Dezember 2021
I joined this scheme towards the beginning of the pandemic attracted by the ease of being able to skip an order. As the company has become more greedy, they have made it nigh on impossible to Skip an Order. You just get an unwanted order our of the blue. I thought I had cancelled my account last time but the hair colour keeps coming....I now have 3 x unwanted boxes. Why would they make it so difficult to Skip an Order and Cancel an account other than greed at the expense of customer needs. Avoid!!
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maggin L.
27. Dezember 2021
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Expensive
GESCHRIEBEN VON:
Maggin L.
27. Dezember 2021
I got my kit and I got charged $30 for 1 bottle of color. The price is outrageous
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christin F.
27. Dezember 2021
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Poor coverage grey hair
GESCHRIEBEN VON:
Christin F.
27. Dezember 2021
I loved the first order I received but this last order was rather disappointing. Very poor coverage of the few grey hairs I have which were adequately colored last batch. I’m likely going to cancel future orders & return to the salon in person. At least the salon will correct any mistakes or whatnot for free.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Heather K.
27. Dezember 2021
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CANT CANCEL IT
GESCHRIEBEN VON:
Heather K.
27. Dezember 2021
HAVE tried to cancel it but another one just came please cancel thank you
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Charlotte G.
26. Dezember 2021
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No longer lasts like it used to!
GESCHRIEBEN VON:
Charlotte G.
26. Dezember 2021
Something changed and this colour now fades between treatments. It used to be fantastic really covering roots perfectly and always the difference worth paying for over pharmacies products. Disappointing and going to have to wonder why pay more for something much like an off the shelf product
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rose Suny
26. Dezember 2021
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Unsatisfied
GESCHRIEBEN VON:
Rose Suny
26. Dezember 2021
I am really disappointed with my hair color. I have ordered mahogany brown before and loved the way it turned out but the formula this time made my hair color too dark with an unwanted tone
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Julieann H.
26. Dezember 2021
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Not light mahogany brown
GESCHRIEBEN VON:
Julieann H.
26. Dezember 2021
First order I received I was pleased with . I asked for a slight change for the Next bottle. I asked for a light mahogany brown they sent me copper . Now my roots are bright copper well the rest of my hear is mahogany brown . Very disappointed .
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
megan M.
24. Dezember 2021
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Color wasn’t right
GESCHRIEBEN VON:
megan M.
24. Dezember 2021
I feel like in my explication of what I wanted I was very specific and the color I received just wasn’t what I asked for. I wanted it to be more mahogany reddish and when I used the color you could barely tell I had even dyed my hair. I haven’t had it on long enough to share how it lasts in the long haul but the original product I’m just not happy with.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emeline D.
24. Dezember 2021
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Pas le résultat souhaité
GESCHRIEBEN VON:
Emeline D.
24. Dezember 2021
Commande livrée rapidement et bien préparée mais j'avais demandé un noir bleuté avec le bleu qui ressort bien et j'ai même pas de nuance bleu j'ai que du noir même à la lumière... déçue...
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa D.
23. Dezember 2021
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Doesn't cover gray hair
GESCHRIEBEN VON:
Lisa D.
23. Dezember 2021
I'm done with your product. It doesn't work covering gray hair. I'm cancelling my account.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sharon E.
23. Dezember 2021
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Asked for an color adjustment
GESCHRIEBEN VON:
Sharon E.
23. Dezember 2021
Asked for a color adjustment and attached a picture of color wanted....got the same color as ive been ordering...very disappointed.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Madhuri E.
23. Dezember 2021
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The last 2 color sets were terrible. They would fade in a couple of washes.
GESCHRIEBEN VON:
Madhuri E.
23. Dezember 2021
The last 2 colors sets were terrible. Did a poor job of covering my grey, made my hair very dry and would fade out in couple of washes. Very disappointed.
Dec 2021: yet another disappointed coloring experience the last couple of times. Didn’t cover my grey hair at all and made it look even more dry and brittle. I am going to cancel my subscription
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GESCHRIEBEN VON:
Whitney N.
23. Dezember 2021
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Color pulled the shade of asked to decrease in my previous feedback.
GESCHRIEBEN VON:
Whitney N.
23. Dezember 2021
My prior color order I had asked to decrease the red in the color because my hair pulled the red car too easily. I was told adjustments were made. After i colored my hair is was a very bad and fake looking strawberry blond. I had wanted a lighter shade and this was NOT what i had wanted.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diana B.
21. Dezember 2021
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I really want to like it
GESCHRIEBEN VON:
Diana B.
21. Dezember 2021
I really want to like this product and service, but I’m yet to be satisfied. I’ve used the hair dye 3xs so far. Each time I’ve asked for a brown that doesn’t have any red to it, as my hair captures red tint easily. Both color options have had red and have not covered the grey.
Also, when my colorist emails me, I truly don’t know if it’s an automated response, or if I truly have a colorist. I’m not totally sold but not ready to give up.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Natasha G.
20. Dezember 2021
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Color is WAAAAAAYYY off
GESCHRIEBEN VON:
Natasha G.
20. Dezember 2021
Ordered this "custom blend" to refresh my medium to light copper blonde hair. Im not sure if it was just someone mixing it and making an error, because I have had good results with the same order before, but this time it ended up a BRIGHT Mahogany Red! It was ridiculous. I had to pay to have the color removed from my hair!! Now I'm just walking around with bleached hair waiting on it to recover enough to try to fix it.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Helen W.
20. Dezember 2021
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Too brown
GESCHRIEBEN VON:
Helen W.
20. Dezember 2021
The quality of the product was good but it was too dark. My hair looks brown, not red. Can I have 15%more copper in my next batch please.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lauren M.
20. Dezember 2021
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Followed directions to a T
GESCHRIEBEN VON:
Lauren M.
20. Dezember 2021
And it was not the color I expected and left my hair dull and in a horrible shade. Super unhappy. Also unable to figure out how to contact to send back the shipment they just sent and get a refund. Bummer.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Liza D.
19. Dezember 2021
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Not happy with results
GESCHRIEBEN VON:
Liza D.
19. Dezember 2021
Did not cover my grays when all other hair dyes have. Hoped this would be a good experience but nope. I am stil waiting for a response from my "colorist" a month later.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sabrina H.
17. Dezember 2021
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Colour pro
GESCHRIEBEN VON:
Sabrina H.
17. Dezember 2021
I do really like my colour and shade is perfect but doesnt last long I feel my grey shows really quickly the whole point of me using this colour is I thought it would last longer than a drugstore colour! Other than not lasting I really like it!
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
LAUREEN S.
17. Dezember 2021
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Roots came out hot copper
GESCHRIEBEN VON:
LAUREEN S.
17. Dezember 2021
Gray coverage is OK. I’ve had better. Like the color though.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lorraine H.
16. Dezember 2021
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Not as happy as with previous colour mix
GESCHRIEBEN VON:
Lorraine H.
16. Dezember 2021
I asked for plum mix and it was dark brown verging black, way too harsh! Think I may return to my previous brand when this eventually washes out and fades.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maisie J.
16. Dezember 2021
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Awful
GESCHRIEBEN VON:
Maisie J.
16. Dezember 2021
From the smell that absolutely blew my nose off I should’ve thought not to put this on my hair! My hair has never been so bad in my life from this hair dye its made it dry, stretchy and brittle falling out. I think this hair dye is full of chemicals and will never be using again!
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sarena P.
16. Dezember 2021
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Way too dark of color
GESCHRIEBEN VON:
Sarena P.
16. Dezember 2021
I went to dye my hair 12/14/21 and I had requested for more of a white blonde hair color in the comments as well as picked the lightest color they allowed on the survey. However, what I was sent was a darker blonde. For coloring hair light blonde typically a 19 or 20 vol. is used and I was sent a 15 and the color itself looked way darker than what myself or a stylist would normally use. Thankfully, I realized it was way too dark when I was less than a 1/4 way through highlighting my hair (before too much damage was done). I had even wrote out that I specifically wanted white blonde, so I’m a little confused on why I was sent something much darker. I am disappointed and lost some trust. Additionally, I’m now in a crunch to have to figure out how to color my hair before the holidays.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Barbara O.
16. Dezember 2021
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50 colours bought but now disappointed
GESCHRIEBEN VON:
Barbara O.
16. Dezember 2021
I was so glad I took a look at the reviews on line. Have to say that having been a customer since 2014, I am so disappointed in my last hair colour. What have you done to your product? Definitely not lasting and not covering all the grey. I thought it was me, my age, my hair changing etc but I can see that others are having the same issue. Your not a cheap option in comparison with supermarkets etc. Such a shame. I would happily pay for quality but.....your not cutting it
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jeannie H.
15. Dezember 2021
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Unsatisfactory
GESCHRIEBEN VON:
Jeannie H.
15. Dezember 2021
Didn’t cover well
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cathy R.
15. Dezember 2021
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New Formula not as good as old formula!
GESCHRIEBEN VON:
Cathy R.
15. Dezember 2021
I have enjoyed using your color products for the past few years. The color was equal, if not better than the one my hairstylists use. However, I noticed with my last two orders, the formula did not last as long as it had with the previous formulas. I could see the greys, within 2-3 weeks!
It is a disappointment, especially since the price has increased, since I first started using your products. I skipped my upcoming order for now. I had my stylist color my hair, which for the price was about the same, as if I had used E-Salon hair color. It also looked as good with my stylist's products.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Divya G.
15. Dezember 2021
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Lot of hairloss
GESCHRIEBEN VON:
Divya G.
15. Dezember 2021
I had a huge expectation from this brand. I have been following them from quite sometime. Finally bought the medium brown violet mahogany. Color is really rich. Love the quantity they provided compared to the box dye but..I had hairfall which I could possibly have for a month in a day.:( The color turned out more burgundy. Won't be using this product again.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jo E.
15. Dezember 2021
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This Company Keeps Fraudulently Charging My Credit Card
GESCHRIEBEN VON:
Jo E.
15. Dezember 2021
BEWARE! This company never delivered my initial order, then keeps charging my credit card even after I've cancelled with them multiple times. This is a scam and I've reported them for fraud multiple times. Shame on you ESalon for the bait and switch.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alessandra P.
15. Dezember 2021
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Sono stata truffata
GESCHRIEBEN VON:
Alessandra P.
15. Dezember 2021
A settembre ho pagato 10€ per una PROVA. Non è mai arrivato niente.
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary W.
13. Dezember 2021
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Problem w whole deal
GESCHRIEBEN VON:
Mary W.
13. Dezember 2021
Color seemed different after mixing. After 35 minutes, and went to complete, the bottle was quite hot (that did not happen before). When done, the color did not cover the grey. my roots were showing. That hasn't happened before. Unfortunately not happy w this batch
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
frida S.
13. Dezember 2021
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la couleur n'etait pas bonne pour mes cheveux j'i du la faire par par un salon d
GESCHRIEBEN VON:
frida S.
13. Dezember 2021
le fait que eSalon garde notre cart de crédit et le débiter quand il le veut c'est pas correct. Il faut d'abord demander confirmation de la client.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nemesys S.
13. Dezember 2021
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Mala calidad
GESCHRIEBEN VON:
Nemesys S.
13. Dezember 2021
Este producto hizo que a mu cabello saliera mucha grasa, no fue bueno para mi cabello y mis canas nunca las pintaba completamente, para mi en lo particular su producto no funciona.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lizzie A.
12. Dezember 2021
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Wrong colour
GESCHRIEBEN VON:
Lizzie A.
12. Dezember 2021
I ordered a copy colour for my hair and it's gone darkish red. I would like myoney back or a free colour as this was not the colour I asked for
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Meliza C.
12. Dezember 2021
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El frasco era imposible de abrir
GESCHRIEBEN VON:
Meliza C.
12. Dezember 2021
No pude abrir el frasco de ninguna manera, incluso mi esposo no lo pudo abrir, revisamos varias técnicas para abrir el frasco y fue imposible, finalmente debimos romper el frasco y se perdió la mitad del producto, una tristeza
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christine W.
11. Dezember 2021
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Terrible grey coverage
GESCHRIEBEN VON:
Christine W.
11. Dezember 2021
I wanted to love this but I do not. Terrible grey coverage and now I need to recolor. So extremely unhappy with this.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth R.
10. Dezember 2021
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No fue el color
GESCHRIEBEN VON:
Elizabeth R.
10. Dezember 2021
La verdad es que no me gusto para nada el tono que tomo mi cabello, ahora es más claro y cómo rojizo y eso no me gusta no se si sea necesario pedir un tono negro
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alvarez B.
10. Dezember 2021
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Not happy
GESCHRIEBEN VON:
Alvarez B.
10. Dezember 2021
My hair feels damaged after the first time.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tonya W.
9. Dezember 2021
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Not as dark as I hoped.
GESCHRIEBEN VON:
Tonya W.
9. Dezember 2021
The color was not as dark as I hoped. It was not even close to the picture that I sent. Also, it faded very quickly. I’m going to put the same color back on it one more time to see if it grows on me.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kirsty W.
9. Dezember 2021
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Ends and roots
GESCHRIEBEN VON:
Kirsty W.
9. Dezember 2021
Every other month you should receive a free ends refresher. As I need it every month I am being charged every month instead of receiving a free one every other. The colour fades to quickly to not require and ends application. My box this month said my ends refresher was free however i was charged. Difficult service when trying to speak with customer service.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Eric G.
8. Dezember 2021
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Bad Red
GESCHRIEBEN VON:
Eric G.
8. Dezember 2021
Normally I love my color, I don't know what happened this time but my roots are not even black they are a red.I cored the same way that I have done every time.One of the colorists did something wrong..
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karen S.
8. Dezember 2021
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Not happy
GESCHRIEBEN VON:
Karen S.
8. Dezember 2021
The only thing that was nice, was the color was prepped. I didn't get complements about the shine. From my experience it's needing to order more products to keep the grey away when I want to be able to use product and it keeps grey away longer. I don't want to keep apply product especially after a few weeks.
The other half of the problem is I had an order that I was able to get a full refund back on that I returned. Another order was sent when I tried to cancel and I couldn't get my full refund when I did previously try to cancel before shipped. I don't like the automatic sent, technically due to financial budgeting. The talk about eSalon which is why I tried it, was because it keeps greys away longer. That is not the case.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
MICHAELA W.
7. Dezember 2021
|
Burns
GESCHRIEBEN VON:
MICHAELA W.
7. Dezember 2021
It burned my head like the entire time the dye was on. The colorist gave me exactly what i didnt want which was a coppery red. This is more ginger looking then red i hate it
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mayra S.
6. Dezember 2021
|
color
GESCHRIEBEN VON:
Mayra S.
6. Dezember 2021
Sorry, I have to give you a low rating because your website claimed a colorist will look at the picture I sent and read the message I sent with a description of my hair and it included what I wanted to accomplish with your product. It was obviously not looked at or read, evident by what you sent. I returned the product and your not even returning my money so I can give it another chance. It is unfortunate because I do my hair at home and some of my friends, thanks for you time.
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GESCHRIEBEN VON:
Alexandria O.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Gladys C.
6. Dezember 2021
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No cubre las canas
GESCHRIEBEN VON:
Gladys C.
6. Dezember 2021
No quedé satisfecha, según lavó la cabeza menos cubiertas las canas. Deseo cancelar mi subcripcion
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Donyella F.
5. Dezember 2021
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Can never reach anyone to talk cause there's no phone number@
GESCHRIEBEN VON:
Donyella F.
5. Dezember 2021
Funny thing is I canceled everything about 2 months ago!! I was actually able to talk to a person wanting to know why I canceled!!! But I couldn't reach anyone when I had questions....And I just got charged 46.00 for the very same products that I canceled!!! And once again I can't reach anyone to get my money back... and that's my Christmas money you took from my kids!!! The thing is I really loved the products, but you constantly raised the prices, and sent me products that I didn't order, but I was charged for them!! This company is the most frustrating company that I have ever dealt with!! I can't even call you to get this issue resolved.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tayloe M.
4. Dezember 2021
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Asked to be golden red...not dark dark brown
GESCHRIEBEN VON:
Tayloe M.
4. Dezember 2021
Did my colors get switched? Dear god. I followed directions...nothing prepared me to be a completely different color. I look like I'm trying to evade the authorities. E-Salon fail.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Teresa M.
3. Dezember 2021
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Color not lasting
GESCHRIEBEN VON:
Teresa M.
3. Dezember 2021
I have been a customer since 2018, my color always lasted better than what the salon used, but now after 3 weeks the grays are showing, it always lasted at least six weeks, what’s up?
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lourie C.
3. Dezember 2021
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Wrong color
GESCHRIEBEN VON:
Lourie C.
3. Dezember 2021
You sent the wrong product. I had changed my order to a light brown. I got medium brown 20V.
Assumed it was right and used it. Oh well....
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cynthia S.
3. Dezember 2021
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Too dark
GESCHRIEBEN VON:
Cynthia S.
3. Dezember 2021
Almost black and the chemicals made my hair fall out. Will not use again.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ellen R.
3. Dezember 2021
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Poor color match
GESCHRIEBEN VON:
Ellen R.
3. Dezember 2021
Root application was lighter than current color. Orange looking and unattractive.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mathilde K.
3. Dezember 2021
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Très mécontente
GESCHRIEBEN VON:
Mathilde K.
3. Dezember 2021
Le set coloration était défectueux
Le flacon applicateur : le Cauchon applicateur était cassé ou manquant. Résultat quand j’ai mélangé la couleur en agitant le flacon , de grosse projections de produit colorant ont atterri partout dans ma salle de bain : plan vasque, murs ….
Les taches ne partent pas toutes….
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Adina E.
2. Dezember 2021
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Red undertones
GESCHRIEBEN VON:
Adina E.
2. Dezember 2021
Awful! It's orange... and didn't cover grays at all.
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GESCHRIEBEN VON:
Ashley P.
2. Dezember 2021
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Love the color but terrible grey cover
GESCHRIEBEN VON:
Ashley P.
2. Dezember 2021
I love the color and the product it just does not at all cover all my greys
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lydia C.
2. Dezember 2021
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No coverage
GESCHRIEBEN VON:
Lydia C.
2. Dezember 2021
Lydia's gray hair didn't get the color. Followed all instructions to the T. Will cancel subscription.
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tammy G.
2. Dezember 2021
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Color
GESCHRIEBEN VON:
Tammy G.
2. Dezember 2021
Not exactly the color I wanted. I keep saying think Sharon Osbourne red there's a little too much Brown in the color it needs to be more vibrant red but not orange red blue base red and I'm not sure what the pro part has to do with anything.
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GESCHRIEBEN VON:
Carmen G.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Hellen J.
2. Dezember 2021
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another catastrophic session
GESCHRIEBEN VON:
Hellen J.
2. Dezember 2021
I complained about the new dye over six months ago and cancelled the sequential orders. After thinking my complaint was heard |I resumed the order. and my hair has fallen off, my head is on fire. I do not want to continue with this chemical again.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dana V.
1. Dezember 2021
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Uneven and Way Too Dark
GESCHRIEBEN VON:
Dana V.
1. Dezember 2021
I am devastated by the outcome of my hair, I followed the instructions step by step. I was sent two different color dyes for my roots and ends! I look like a clown who’s hair color was botched! Two different shades and the ends of my hair is SOOOO incredibly dark and ORANGE!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Meghan M.
1. Dezember 2021
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Hair feels awful
GESCHRIEBEN VON:
Meghan M.
1. Dezember 2021
Like straw
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kristina L.
1. Dezember 2021
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Brassy
GESCHRIEBEN VON:
Kristina L.
1. Dezember 2021
I had the original color adjusted because of brassy roots. Yet again I have brassy roots that I can’t get rid of. Plus my hair began to break off at the roots!!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jackie T.
1. Dezember 2021
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Caused a very itchy scalp!
GESCHRIEBEN VON:
Jackie T.
1. Dezember 2021
Why is the 2nd delivery automatically charged to my account and why is it DOUBLE?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth S.
30. November 2021
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Always the wrong color
GESCHRIEBEN VON:
Elizabeth S.
30. November 2021
I have been trying this hair color for a year now and each time it never turns out how it should. I have had it adjusted to darkest brown mahogany and it still turns out a light/medium brown with a hint of light red and my roots turn out bright orange red. I follow the directions exactly and it still doesn't turn out like it should.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Heike D.
30. November 2021
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Awful
GESCHRIEBEN VON:
Heike D.
30. November 2021
I wanted to like this hair color ..but it turned out to be worse than box color.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sara S.
30. November 2021
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It turned my hair orange!!!!
GESCHRIEBEN VON:
Sara S.
30. November 2021
This color is awful. My hair is orange!! :(
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diwanna E.
30. November 2021
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Hair falling out
GESCHRIEBEN VON:
Diwanna E.
30. November 2021
My hair is falling our more than normal since using your hair color.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kathryn M.
29. November 2021
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Gray roots not covered AT ALL
GESCHRIEBEN VON:
Kathryn M.
29. November 2021
Contacted my stylist two days after coloring with pictures of my gray roots. They "reformulated" my color for the next shipment...and here I am with grays until that shipment in 6 weeks. Useless. I had to spend Thanksgiving with my gray roots for all the family pictures. And I'll get my next shipment right after Christmas, fabulous. If this was an actual salon I wouldn't have left with my hair looking like it does, they would have fixed it. The advice they gave me was to use color safe shampoo and conditioner, two days after coloring I hadn't even washed my hair yet, don't try to blame this on my products.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rosa C.
29. November 2021
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Ruined my hair
GESCHRIEBEN VON:
Rosa C.
29. November 2021
Carefully sent pics, concerns and specifics of what I wanted to achieve. I should have known when they did t even look at my pic that I sent (and asked me to send one) that it was not the personalized experience they claim. Followed instructions to the letter and what I got was hideous. Then, attempted to address my predicament they have caused and no response. Well into 2 weeks now and all I get is bombarded in the inbox to buy more. Not one reply to the numerous pleas I made. Don’t even offer your money back and overpriced. Cheaper to go to the Dollar Store and buy a box of color to gain the same, cheesy outcome, only cheaper…
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Samantha K.
29. November 2021
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BUYER BEWARE - TOOK 2 MONTHS TO ARRIVE TO AUSTRALIA FROM THE US
GESCHRIEBEN VON:
Samantha K.
29. November 2021
If you are in in Australia and you are prepared to wait for possibly 2 months like I did, I recommend you just save your money and go to a hairdresser or buy a box kit from the pharmacy.
I searched for 'online hair colour companies in Australia' and found this company.
The search results and the website says it's Australian but its's from the USA. Realised this after purchasing. Biggest SCAM ever.
I am yet to try the products as they currently sit in a postage depot in Melbourne after landing in Sydney 4 weeks ago.
Change your carrier eSalon unless you want more unhappy Australian customers!!! Especially if you want people to have a subscription with a precise time schedule. Covid slow shipping delays cant be the excuse you hide behind...Nike sent me 3 separate orders from Eastern Europe with still time to spare in the time it's taken for my parcel to arrive from eSalon. Not. Good. Enough.
I WILL NOT be a repeat customer.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Caroline M.
29. November 2021
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Something wrong with developer
GESCHRIEBEN VON:
Caroline M.
29. November 2021
When I mixed my color this month, it was so thick I had to take off the cap and pour it into my hands to apply. It would not come out the top except in drops at a time.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Terri H.
28. November 2021
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Formula changed, color doesn’t last, darker
GESCHRIEBEN VON:
Terri H.
28. November 2021
I’m very disappointed & feel like the 2 negative reviews I just read say it all. Why pay for a color that no longer lasts & this last batch was a different, darker grayish shade than my previous muted subtle medium light blonde with a bit of gold. I see colorists worked with the two whose reviews are shown; I would assume I would get a one time free color sample bottle to be sure you corrected it to the longer lasting medium color range. I actually had to sprinkle with peroxide after I applied the color to not have a muddy mid gray with tinge of blonde that showed so dark on application. It was much lighter on roots area but the rest was closer to original so if you want my business & bit a cancellation; please have my original colorist contact me.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Esther M.
28. November 2021
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Not liking my roots
GESCHRIEBEN VON:
Esther M.
28. November 2021
The overall color was pretty decent. It is a nice red color, however my roots are not a good color. Using the root color did not cover the grays and came out almost pink and there is definitely a difference between my roots and the rest of my hair. I really prefer a much more vibrant red color.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anita S.
27. November 2021
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Incorrect colour
GESCHRIEBEN VON:
Anita S.
27. November 2021
Please can my colour be changed. The roots are lighter than the rest of my hair and doesn’t look right. I’m very disappointed with results and not quite sure what to do now 🤦🏽♀️. I’ll send another picture to my account so the colour expert can access. Please send next colour with correct colour.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
sandi R.
26. November 2021
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not at all what i asked for
GESCHRIEBEN VON:
sandi R.
26. November 2021
I have been hesitating to use my color because it took esalon FOREVER to get my color right, i took part blame for not asking for exactly what i wanted at first but after 5 or 6 tries they finally nailed it, i was so happy. then the next time i tried to order they tell me i have to "update my profile" and start all over because they changed their formulas, well. here we are right back at square ONE with color i HATE. I asked for a rich chocolate brown and i got blah borring ashy brown?? i am not bothering to pay them over a hundred dollars in new attempts to get me what i ask for. if i have to spend that money im just going to a real salon and getting exactly what i want the first time. bye esalon.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anais P.
26. November 2021
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Ratée
GESCHRIEBEN VON:
Anais P.
26. November 2021
J'ai commandé un blond clair / beige, je me suis retrouvée avec les racines roux / oranges et les longueurs n'ont pas prises (elles ont mêmes ternies), RDV chez le coiffeur pour rattraper tout ça...
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kelly S.
26. November 2021
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Doesn’t color gray
GESCHRIEBEN VON:
Kelly S.
26. November 2021
I like the idea of esalon and have ordered several times but it just doesn’t cover my grays - and when it does it lasts a week at best. I have better luck with drugstore color. For the price it’s just not worth it!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
T K.
26. November 2021
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Poor color
GESCHRIEBEN VON:
T K.
26. November 2021
Didn’t color well or cover grays gloves ripped while coloring
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
claire W.
26. November 2021
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Colour disappointment
GESCHRIEBEN VON:
claire W.
26. November 2021
I purchased a colour from esalon and it was supposed to be medium brown(Golden) but my hair didn't look any lighter and the grey coverage was not wonderful for the price and being told hairdresser shop results.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alina S.
25. November 2021
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Love esalon but something changed
GESCHRIEBEN VON:
Alina S.
25. November 2021
I'm super sad in the color last few times. Something is definitely different with formula. It's not nearly as rich in color and it's washing out. I've been doing medium brown with copper and gold but the color is dull brown. I've loved esalon for years !! I hope you guys can improve or correct whatever changed. Xoxo I would give 5 stars otherwise but I think you guys should know the truth so you don't lose business. 0
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Brittany B.
24. November 2021
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Not what I wanted
GESCHRIEBEN VON:
Brittany B.
24. November 2021
Each time I have colored my hair the color is always way darker then I requested, even with the the help of talking to the colorist over the phone. After this third attempt I’ve canceled my plan. I actually had to get professionally fixed.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lorraine E.
23. November 2021
|
Colour set
GESCHRIEBEN VON:
Lorraine E.
23. November 2021
Thought I would give this another go, I used esalon before and my colour was always fine. Then last year I got my colour which left my roots lighter than they already were, as alot of grey coverage. So I've been growing my hair out to then order the semi permanent dye to put it on and its now not covered my grey at all. So disappointed I contacted them but no help at all this time, basically i closed my account down. Far to expensive for then to be told after buying and using that there is no guarantee of full grey coverage with the semi ( I was not told this at time of order ) my hair is basically the same only my roots are lighter and my ends with the root ends refresher is darker yet again. Never again give chance after chance and now my hair is darker yet again.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Isabelle M.
23. November 2021
|
Coloration
GESCHRIEBEN VON:
Isabelle M.
23. November 2021
Au bout de 3 semaines des racines blanches !!!A plusieurs reprises je les ais contacter toujours pareil
très mécontente.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Candice S.
22. November 2021
|
Too bright
GESCHRIEBEN VON:
Candice S.
22. November 2021
I liked the color before this one better would like to add highlights to the previous color which is the one before this one for my next order
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary S.
21. November 2021
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Won’t cver
GESCHRIEBEN VON:
Mary S.
21. November 2021
Will not cover the white around my face
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alma M.
21. November 2021
|
Wrong color
GESCHRIEBEN VON:
Alma M.
21. November 2021
I changed my color to darkest brown because my hair was almost black at this point. I wanted to just touch up my roots. When I died my hair it was literally a lighter reddish brown than the rest of my hair it wasn’t even close to black I’m so upset I have to go into the store and buy a different color to match my hair I will definitely be canceling my subscription because this is what I was trying to avoid by signing up for the subscription.
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GESCHRIEBEN VON:
Alexandria O.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kristi Y.
20. November 2021
|
What Happened??
GESCHRIEBEN VON:
Kristi Y.
20. November 2021
I have always had a lovely, natural red colour of hair and so when it started to change colours I searched high and low to find something that was as close a match as possible to my original colour. Enter eSalon. I loved their dyes and couldn't believe how long the colour would last. But it seems to me that the last 2 or 3 orders (ever since they changed their formula) don't even cover the grey to start with anymore, and it certainly doesn't last like it used to. Please go back to the old formula. I'm not going to continue to pay $40 for colour that doesn't even cover what I need it to!
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Blaze M.
20. November 2021
|
colour
GESCHRIEBEN VON:
Blaze M.
20. November 2021
used this yesterday after receiving it on Thursday last week, did everything the instructions said to there was enough product to do all my hair in the bottle, so now I have half coloured my hair and need to used a super brand again, so I was 42.00 dollars only to go have spend another 17 dollars today. the colour didn't even match
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Peggy M.
19. November 2021
|
Not at all with the cost
GESCHRIEBEN VON:
Peggy M.
19. November 2021
Did nothing to cover my gray. Over priced and barely made any change. It was as though I didn't do a thing. Received my initial order and a touch up order. There was nothing to touch up. I cancelled and never received a refund. Not at all as advertised.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christine D.
19. November 2021
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Didn’t cover greys.
GESCHRIEBEN VON:
Christine D.
19. November 2021
I actually left this on longer than needed because I was in the middle of a work situation and when I finally rinsed it out it didn’t cover any of the gray around my hairline. I get better coverage from a two dollar box from the drugstore.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Torria B.
19. November 2021
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I want my orders to stop
GESCHRIEBEN VON:
Torria B.
19. November 2021
I had sent a email asking to cancel and still was charged the color doesn't take to my hair for some reason it does every other hair products i have used so I'm not sure why it doesn't do well with this but i asked to try different color and was not responded to just charged and sent the same color so i tried again and nothing same results i wish i could have tried a different color and might be giving a different review i mean i did pay for it i should have been aloud to choose the color but …
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Janina T.
18. November 2021
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Decepcionada
GESCHRIEBEN VON:
Janina T.
18. November 2021
Ordene un color negro azulado y este producto no solo me dejo el cabello arruinado sino que también quede casi rubia.. Una estafa.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Niki Z.
18. November 2021
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Nothing like the swatch
GESCHRIEBEN VON:
Niki Z.
18. November 2021
Looks nothing like my selected swatch in the beginning quiz. Matched my previously dyed hair to my natural blonde roots, which are a dull greenish tone.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Debra P.
18. November 2021
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Custom Color
GESCHRIEBEN VON:
Debra P.
18. November 2021
Despite repeated emails to enhance my coloring, getting same disappointing results. Not satisfied with this company.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tanya
17. November 2021
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Very Upset
GESCHRIEBEN VON:
Tanya
17. November 2021
I am really upset with my first kit it has ruined my hair colour. I went through the process selecting images that best matched but also provide 3 personal photos of my current hair which I just needed root touch up to match. I Now have a awful, auburn( almost brown root) and VERY red ends. At no stage did I say I wanted a red hair tone. I wanted to keep my very copper/ginger hair which I loved. I now have no idea how I am going to correct this without excessive damage to my hair and expense at salons. I have added 3 after photos since using your kit and you can see how badly it has changed my hair from what it was. Not bad to say I only wanted a root match :(
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Docteur Sylvie D.
17. November 2021
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Couleur inadaptée aux souhaits
GESCHRIEBEN VON:
Docteur Sylvie D.
17. November 2021
Couleur brune auburn ai lieu d’un blond doré
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
gwen H.
16. November 2021
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no change
GESCHRIEBEN VON:
gwen H.
16. November 2021
I was asked if I wanted the color adjusted, I sent back a request to change but the color came out exactly the same.
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katrina B.
16. November 2021
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Easy to use, thought it would be more intense
GESCHRIEBEN VON:
Katrina B.
16. November 2021
The kit had everything you could think of included. I was disappointed in the color though, I thought it would be more intense and bright.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Margie K.
15. November 2021
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Not satisfied
GESCHRIEBEN VON:
Margie K.
15. November 2021
I’ve used Esalon for years. Was always satisfied until last 2 colorings . Turned my hair on top orange color. I messaged Esalon and was told a colorist would call me. Nobody ever called. Esalon sent me a third color of the same for free that has not been adjusted. I’m cancelling my subscription. All Esalon had to do was call me and talk to me to figure out what changed the color.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laura H.
15. November 2021
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Color
GESCHRIEBEN VON:
Laura H.
15. November 2021
This last color is not lasting like it usually does. I have been using the same color for years but now my roots are all showing after 3 weeks (white). Is there something I need to change to make the color last longer?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
NELLY P.
15. November 2021
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une catastrophe
GESCHRIEBEN VON:
NELLY P.
15. November 2021
rien à voir avec ma demande !!! je demandais de conserver ma couleur ,plutôt blond avec quelques ton cuivrés me voilà rouquine même pas homogène ,et racines non couvertes. on voit autant les cheveux blancs , voire plus C'est affreux !!
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Geneva T.
15. November 2021
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Never again.
GESCHRIEBEN VON:
Geneva T.
15. November 2021
This product absolutely destroyed my hair after 4 months of coloring. If you have curly hair, it’ll never be the same. Buyer beware. I used to have beautiful curls only to be left with flat, lifeless damaged hair. Never again.
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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