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GESCHRIEBEN VON:
Wanda W.
26. Februar 2022
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Crashed and Burned
GESCHRIEBEN VON:
Wanda W.
26. Februar 2022
I was really anticipating on receiving my first order. After following the directions carefully, I was deeply disappointed the hair color did not turn out the way I desired it to be. And to thin, I had such high hopes too! The timer did not work either. I am deeply disappointed in this product for the money that I’ve spent. I will not order again and will unsubscribe.😔
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kimberly D.
26. Februar 2022
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Didn't cover my grey
GESCHRIEBEN VON:
Kimberly D.
26. Februar 2022
I was upset with this last purchase. It did a very poor job of covering my grey hair. When I ordered in the past the coverage was better. Not sure if I will purchase again.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Claudia G.
26. Februar 2022
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Didn't cover grays
GESCHRIEBEN VON:
Claudia G.
26. Februar 2022
I specifically stated I didn't want black and the color is black but still didn't cover my grays.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
C.N.
26. Februar 2022
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Not as expected
GESCHRIEBEN VON:
C.N.
26. Februar 2022
Complicated and messy process compared to box dyes. The " roots" mixture when finishing at the end was so strong smelling.. It nearly made me pass out and there was no way i could leave it on my hair or continue to massage for 2-3 minutes because the fumes were so strong that it made it difficult to breathe. And couldn't find anywhere staying to be prepared for that it would've opened a window. Plus, didn't cover greys very well. Packaging doesn't say how long coloring should last either. On the plus side, the color looks good so far and hair doesn't feel super dry. Also
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Joanna Z.
26. Februar 2022
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Order not as requested.
GESCHRIEBEN VON:
Joanna Z.
26. Februar 2022
I'm a mother so coloring my hair and even having the time to is a treat.
I colored my hair today and it's not what I requested.
My gray roots are still visible. My hair that should be soft black is brownish.
I requested a non brassy tolerant full coverage for my gray soft black. That is not what I received.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ms.Gul
26. Februar 2022
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Not satisfied with Custom colour
GESCHRIEBEN VON:
Ms.Gul
26. Februar 2022
I bought ammonia free custom colour. I believe bleach is used in making custom colour. When I colour it damage and burn my hair. I am really disappoint with my purchase my damaged hair take months to recover.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Demelza W.
25. Februar 2022
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Unsuccessful result
GESCHRIEBEN VON:
Demelza W.
25. Februar 2022
This product did not take to my natural hair or on my greys.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Terry T.
24. Februar 2022
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Did not cover gray very well. Dried out my hair.
GESCHRIEBEN VON:
Terry T.
24. Februar 2022
I am not ordering again...
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dana S.
24. Februar 2022
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Don’t do it
GESCHRIEBEN VON:
Dana S.
24. Februar 2022
This color was supposed to be a dark auburn and I got a copper ginger. Not what I wanted at all!
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ana N.
24. Februar 2022
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No cubrió todas mis canas!
GESCHRIEBEN VON:
Ana N.
24. Februar 2022
Todo estuvo muy bien, el kit es bastante completo (aunque uno de los guantes tenía un agujero), el color me gustó mucho y agradezco el detalle del segundo frasco de tinte. Lamentablemente, el tinte no cubrió las canas de mis patillas, y algunas de la parte de enfrente no quedaron totalmente cubiertas, quedé algo decepcionada.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Louise B.
24. Februar 2022
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No longer interested
GESCHRIEBEN VON:
Louise B.
24. Februar 2022
Product color smelled and burned at times. Color was not accurate, price to high. I went back to supermarket color.
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Vicky M.
23. Februar 2022
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Awful.
GESCHRIEBEN VON:
Vicky M.
23. Februar 2022
Color did not come out right at all. Contacted a salon and they adjusted color but it did not cover over the mistake of the first one. Made my roots look ridiculous. Now I have to pay for color correction at a salon I previously sent pictures of how wrong the color was
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lorrine M.
23. Februar 2022
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Didn't cover my grays
GESCHRIEBEN VON:
Lorrine M.
23. Februar 2022
This is the second time I try this product. The first time, I followed the directions and my hair didn't pick up the color with one use so I did it twice since I had product left over and then my hair took up the dye. The same thing happened this second time around, none of my grays picked up the color so I have uneven color throughout. I'm most likely not going to continue using this product.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christine D.
23. Februar 2022
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Pas la bonne couleur
GESCHRIEBEN VON:
Christine D.
23. Februar 2022
Couleur rouge orangé.... j'en ai pleuré de rage!!!
J ai dû récupérer ma couleur en allant chez un coiffeur...!!!!
Vraiment déçue..!!!!
Je me suis desabonnėe
Cordialement
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dawne S.
23. Februar 2022
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Meh.
GESCHRIEBEN VON:
Dawne S.
23. Februar 2022
My color was dull and flat.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
charmaine S.
23. Februar 2022
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Three different colors of hair
GESCHRIEBEN VON:
charmaine S.
23. Februar 2022
I had three different colors in my hair before I used the product and now there are three different shades of color from what it was originally
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melissa D.
23. Februar 2022
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Did not cover my gray
GESCHRIEBEN VON:
Melissa D.
23. Februar 2022
Loved the color and it didn't burn my scalp but but it did not cover my stubborn gray.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Guadalupe G.
23. Februar 2022
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Enojada
GESCHRIEBEN VON:
Guadalupe G.
23. Februar 2022
Estoy muy enojada me oscurecio mi cabello y me quito mis hailas
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
NightWitch
23. Februar 2022
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Most recent color turning pink
GESCHRIEBEN VON:
NightWitch
23. Februar 2022
Aagghh!!! My color is going from a dark red to pink, not at all what I wanted or expected. I requested a change in my color to more closely get my color to ginger biscuit red which should be more of a copper, less dark red, and will hopefully prevent this turning pink issue. I find it disturbing, especially since it has only been in my hair for less than 3 weeks. We will see how this next one holds up and keep fingers crossed that it doesn't turn pink again.
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GESCHRIEBEN VON:
Leah W.
22. Februar 2022
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Fades quickly
GESCHRIEBEN VON:
Leah W.
22. Februar 2022
After one wash, the bottoms of my hair has already begun to fade- however very easy to apply and does not damage hair
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jade T.
22. Februar 2022
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Deception de la couleur
GESCHRIEBEN VON:
Jade T.
22. Februar 2022
J ai été enchantée par votre idee de travailler les racines 25min puis les longueurs 10min
Cependant cela n a pas fonctionné
Je ne m attendais pas à miracle mais à un éclaircissement net
Je pense qu il aurait été plus judicieux de commencer par les longueurs 25min et les racines après ça les racines prennent vite et sont plus clairs à la base
Donc ce sont les longueurs qui nécessitent un plus long temps de pause logiquement
Merci de faire le nécessaire et de m aider svp
Je vous en prie
Cordialement Madame Touati Jade
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Chloe P.
21. Februar 2022
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Misleading
GESCHRIEBEN VON:
Chloe P.
21. Februar 2022
I tried this colour out and it didn’t seem to cover at all. I have tried contacting them and all I seem to be told is the department I need to speak too is unavailable and someone will get back to me by email. This was months ago now so I have cancelled my subscription and will not reorder.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ruby G.
21. Februar 2022
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two different shades
GESCHRIEBEN VON:
Ruby G.
21. Februar 2022
I received what turns out to be 2 different shades
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Goodwitch
21. Februar 2022
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Color is lovely at first
GESCHRIEBEN VON:
Goodwitch
21. Februar 2022
The color has not completely covered my gray hair. It is like it’s stained but not completely covered. I wonder will the next coloring color it or not, since it hasn’t been colored in about 6 months. Will this be the best it can do for my hair?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Danielle S.
21. Februar 2022
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Made no difference to the colour of my hair !!!
GESCHRIEBEN VON:
Danielle S.
21. Februar 2022
I followed the Instruction to the letter and my hair don’t look anything different probably won’t buy again to be honest
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Allison T.
20. Februar 2022
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Not the color shown
GESCHRIEBEN VON:
Allison T.
20. Februar 2022
This color was nothing like what was shown. I was supposed to be strawberry blond. It had basically no red in it at all and made my hair darker than it was and looks like a gross light brown. So disappointed as now that it is dyed I can't lighten even back to my normal color. No depth of color a box from the store that my daughter uses is way better. Don't waste your money
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Natalie S.
20. Februar 2022
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Agood color but fades out to an orange/red
GESCHRIEBEN VON:
Natalie S.
20. Februar 2022
The color syarts out as a lovely brown but quickly fades to an orange/red which does not suit me. I would prefer my next purchase to be a cool brown with the ability to put in catemel highlights.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sanam P.
20. Februar 2022
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Alright
GESCHRIEBEN VON:
Sanam P.
20. Februar 2022
Not all that
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
PAULA JEAN W.
20. Februar 2022
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Extremely disappointed
GESCHRIEBEN VON:
PAULA JEAN W.
20. Februar 2022
I want RED not brown with barely a touch of Auburn. I was VERY dissatisfied with my order and my results. I even included a message to the colorist saying that I want MORE red and copper tones and instead; I got less. AND, the kicker is that EVERY TIME I have used your color, I get a different color--sometimes light auburn, sometimes really red and sometimes, like this last time a mousy brown with hardly any red at all. BLAH! Sure, you can try to send me a new kit for free. Do you want the old one back? I'm sure not going to use it again. But I'm also not paying shipping and handling to send it back to you. My husband does my hair and he follows the directions very carefully, so I just don't get it. I guess you think the mousy brown with just a hint of auburn is closest to my natural color and it is, but if I wanted my normal color, I would't be dying it, would I? If you can send me a kit that has a lot more of the copper red in it, then I will be happy to try it. Why you couldn;t just do this in the first place is beyond me?!?!?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alicia H.
19. Februar 2022
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Not at all what I was expecting
GESCHRIEBEN VON:
Alicia H.
19. Februar 2022
I followed the directions to a T. Color all pretty much washes out at my roots and it’s red tinted.I sectioned off my hair and colored every stand and it looks like I didn’t even get any color on my hair
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandra P.
19. Februar 2022
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Not perfect
GESCHRIEBEN VON:
Sandra P.
19. Februar 2022
The colour looks just like I wanted but the bottle is so small I have to buy the ends refresher everytime, the conditioner sachet is not enough either so left my hair very dry tangled and hard to brush. Unsure if I will continue with plan or just go back to supermarket dyes as they are cheaper and leave my hair softer.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ally D.
18. Februar 2022
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Wrong colour again
GESCHRIEBEN VON:
Ally D.
18. Februar 2022
The collar is just way to red and not the copper I’m wanting after three attempts I’m afraid I’m not purchasing anymore
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alexandra M.
18. Februar 2022
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Déçue
GESCHRIEBEN VON:
Alexandra M.
18. Februar 2022
Extremement déçue !!Couleur beaucoup trop cuivrée à mon goût. Mais cela pourrait encore passer. Deuxième chose, cette couleur n'a aucune convenance des cheveux blancs. Même une couleur du commerce couvre mieux les cheveux blancs. Je n'ai jamais été aussi déçue d'une coloration même de grande surface.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Muriel E.
18. Februar 2022
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Trop clair
GESCHRIEBEN VON:
Muriel E.
18. Februar 2022
Après quelques lavages, mes cheveux sont devenus queue de vache. La couleur était trop claire à mon goût.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Josephine W.
17. Februar 2022
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Color
GESCHRIEBEN VON:
Josephine W.
17. Februar 2022
Wish it would cover the grays better. But over all not bad
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Susette R.
17. Februar 2022
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Cute package
GESCHRIEBEN VON:
Susette R.
17. Februar 2022
Did not cover gray well, washed out within a week.
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katie H.
17. Februar 2022
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Did not cover grey
GESCHRIEBEN VON:
Katie H.
17. Februar 2022
This is my second time ordering. I am completely disappointed. It didn’t cover my grey at all. It also left my roots a lighter color than the rest of my hair. Which I find hard to do when I have dark brown hair. I would like my money back.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melissa A.
17. Februar 2022
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Moyennement satisfaite
GESCHRIEBEN VON:
Melissa A.
17. Februar 2022
Plutôt compliqué avec tout ces noms en anglais pour quelqu’un qui n’en comprend pas un mot … et le final est plus foncer que ce que j’espérais …
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Arletis O.
17. Februar 2022
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En espera de mi producto
GESCHRIEBEN VON:
Arletis O.
17. Februar 2022
En realidad no he podido comprobar la calidad del producto porque mi primer pedido que fue realizado el 5 de febrero aún no ha llegado a mis manos
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cymantha C.
16. Februar 2022
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Customer since 2011
GESCHRIEBEN VON:
Cymantha C.
16. Februar 2022
I have to agree with the other people finding the hair color is not working like it used to. I had always followed the directions and was happy with the results until about six months ago when I noticed that my hair was still a little grey afterward. I had a hairdresser suggest Nutrisse. At $7.99, I think I'll give it a try.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tiana V.
16. Februar 2022
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Didn’t color my grays
GESCHRIEBEN VON:
Tiana V.
16. Februar 2022
I followed instructions and it didn’t cover my grays At all . And it was alittle messier then my other dies I used plus it didn’t do much to my hair at all
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katie W.
16. Februar 2022
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Not value for money
GESCHRIEBEN VON:
Katie W.
16. Februar 2022
Not enough to cover, have been used to receiving double the amount of dye so was very disappointed, tone was much browner rather than red. For the price I feel like I got little for the cost. I won’t be re ordering.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Pamela H.
16. Februar 2022
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Broken, dry hair
GESCHRIEBEN VON:
Pamela H.
16. Februar 2022
I'm really upset with the damage this product has caused my hair. I have only used professional dye in my hair prior to this and have never had an issue like this, ever! I have broken hairs on both sides of my face, which normally are longer than my chin. About a day after dying my hair with this product, I noticed my long bangs were shorter, standing up and looked as if they had broken off. This is absolutely mortifying! I'm not comfortable using this product moving forward and will be canceling my subscription. It will take months to grow my hair back, not to mention deep conditioning the broken damage. I could cry.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Golnaz L.
15. Februar 2022
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Didn’t change my hair color at all
GESCHRIEBEN VON:
Golnaz L.
15. Februar 2022
I am not satisfied with this product.
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amber M.
15. Februar 2022
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Not the color I ordered (Update)
GESCHRIEBEN VON:
Amber M.
15. Februar 2022
I can still see my grey and its brown which it should be black once again think it's time to move on to another company. Worked many years ago which tells you how long I've been with this company but now I'm done.
So, I received my new color and applied it last night followed the instructions to the tee and well I still see my grey and red streaks you really must have changed the product because I have been with you since 2014 and its definitely not the same, I wanted Black, and I got a dark brownish red. Thank you for trying to make it right but maybe it's time to move on to another company.
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GESCHRIEBEN VON:
Randi kay B.
15. Februar 2022
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Color
GESCHRIEBEN VON:
Randi kay B.
15. Februar 2022
It was darker then I'd like next time I'll choose lighter.
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emelie S.
14. Februar 2022
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My color -auburn
GESCHRIEBEN VON:
Emelie S.
14. Februar 2022
It was supposed to be auburn but it turned out really really red.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Catherine T.
14. Februar 2022
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Arnaque
GESCHRIEBEN VON:
Catherine T.
14. Februar 2022
Vous obligé sans prévenir que cest un abonnement la couleur est nulle et j'aime pas qu'on me force la main, je refuse votre 2ème envoi
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maria C.
14. Februar 2022
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No megusto
GESCHRIEBEN VON:
Maria C.
14. Februar 2022
No me gusto nada no me cubrió prácticamente las canas lo siento no me sirvió y ahora tengo que volver a pintar mi cabello lástima de esperar el producto
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lettsi M.
14. Februar 2022
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Not what was requested
GESCHRIEBEN VON:
Lettsi M.
14. Februar 2022
I requested more red in my formula and received more brown.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandra C.
13. Februar 2022
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icolor
GESCHRIEBEN VON:
Sandra C.
13. Februar 2022
it did not cover the gray and color was not what I expected
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nicole C.
13. Februar 2022
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Didn't last very long
GESCHRIEBEN VON:
Nicole C.
13. Februar 2022
I didn't like it because after just 2 weeks my roots were already showing! I don't wash my hair very often, I used the tint wash and just still wasn't happy so I didn't want to spend anymore money on dye that does not last. I followed the directions to the T and still disappointed. I had high hopes from the reviews I read and videos I've seen. Simply not happy
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Annabella P.
13. Februar 2022
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Asked for Ash Blonde, Hair is now Dark Reddish Brown
GESCHRIEBEN VON:
Annabella P.
13. Februar 2022
very upset
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Johanna W.
11. Februar 2022
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Doesn’t stick…
GESCHRIEBEN VON:
Johanna W.
11. Februar 2022
Doesn’t stick, apply, or dye the hairline around my face. Dyes the rest of my hair except the face framing hair therefore causing me to want to purchase more or throw on my hat. Also, the color looks too clown red now that the formula changed. I’m afraid to stop using because I’ve got a good 24 inches of this weird color on my head already and don’t to tiger stripe my head by using a different product that won’t match. I like the ease and convenience of ordering and receiving on a schedule. And knowing that it should be the same color already on your head. But the color isn’t covering the gray at my hairline and temples so I’m a bit frustrated.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katherine F.
11. Februar 2022
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Not good grey coverage
GESCHRIEBEN VON:
Katherine F.
11. Februar 2022
I applied the colour 1.5 weeks ago and already the grey is showing through - very disappointed
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
michele G.
11. Februar 2022
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Has the Formula Changed?
GESCHRIEBEN VON:
michele G.
11. Februar 2022
Have used this product since 2013. However, for the first time I have buzzing ears and a headache after dying my hair. Today is day 2 with this reaction. Has the formula changed? Is there a new ingredient? I will no longer be able to purchase this product because of this reaction. Wanted you to know - if the formula was changed I think it's important to tell people.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kate H.
11. Februar 2022
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Orange red
GESCHRIEBEN VON:
Kate H.
11. Februar 2022
My roots are orange red after this hair dye.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ana M.
11. Februar 2022
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Lighter than expected
GESCHRIEBEN VON:
Ana M.
11. Februar 2022
Did not cover gray
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
amanda M.
11. Februar 2022
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Terrible coverage & way more red than I wanted
GESCHRIEBEN VON:
amanda M.
11. Februar 2022
I was very specific that I wanted to mimic my natural hair color. I included a pic and specified what was natural and what was dyed. Unfortunately what I got was closer to the dyed color. And then the dye did not fully cover my grey hairs. I could spend 1/3 of the cost at target & get a much better result, very disappointed.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Aisa J.
11. Februar 2022
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can't review something i haven't used
GESCHRIEBEN VON:
Aisa J.
11. Februar 2022
I orderd my color on the 29 january it's been almost 2 weeks and I haven't heard a word. The event I got it for has gone by but I still want my color can you please get me out of the dark.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stephanie H.
10. Februar 2022
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Still red
GESCHRIEBEN VON:
Stephanie H.
10. Februar 2022
Don’t want any red or orange tubes in my hair anymore. Otherwise great quality product. Washed it too fast
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ashley P.
10. Februar 2022
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Uneven results and color not as expected
GESCHRIEBEN VON:
Ashley P.
10. Februar 2022
I really wanted to like this color. I had previously received a color that pulled a little too red for me so my color was adjusted and more violet was added instead of red. I was excited to try this color as I love the feeling of my hair and the shine after coloring I just wasn’t happy with the actual color. This time it came out even worse! My roots area was still much too reddish orange and now the length of my hair is very very dark, almost black. I followed the directions exactly as stated and feel so unhappy I wish I could completely undo all of the color I have on my hair. The company is great, fast shipping and quick customer service but I am just very unhappy with my results.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ruby M.
10. Februar 2022
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Refund policy and product
GESCHRIEBEN VON:
Ruby M.
10. Februar 2022
The product color is nice but it takes only 1 week to stay in my hair. I returned the last shipment on Jan 9th and up to now a month after I haven’t got my refund on my account. I wished is they so fast on charging your cc, you also fast on returning the money of your customer.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tina O.
8. Februar 2022
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No grey coverage
GESCHRIEBEN VON:
Tina O.
8. Februar 2022
Does not cover grey
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Abigail R.
8. Februar 2022
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Absolutely Terrible!
GESCHRIEBEN VON:
Abigail R.
8. Februar 2022
The color is not even close to what I asked for…it turned my hair a pinkish purple color. It’s terrible! Now I have to go get it professionally fixed. Very disappointed!
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Narjess D
8. Februar 2022
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coloration à la demande
GESCHRIEBEN VON:
Narjess D
8. Februar 2022
cette couleur est trés rouge et elle ne me correspond pas j'a fait un mauvais choix!
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cat O.
7. Februar 2022
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Expected more gray coverage
GESCHRIEBEN VON:
Cat O.
7. Februar 2022
Decided to give this a try. Application was easy. Was expecting total gray coverage though. Will not be buying again.
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary H.
7. Februar 2022
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Gray
GESCHRIEBEN VON:
Mary H.
7. Februar 2022
Loved the color but didn't last long before the gray was back
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sala
7. Februar 2022
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Demi perm soft black
GESCHRIEBEN VON:
Sala
7. Februar 2022
I tried Demi perm soft black and it did not color the few grays that I have
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Leslie D.
7. Februar 2022
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Unhappy
GESCHRIEBEN VON:
Leslie D.
7. Februar 2022
Had some real issues with Color/Shade on my first order, but the real issue is I have contacted them 3 times with no response so I guess I cancelled my membership . It took me 2 over the counter dye to get it back to something I can live with!!!
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Monica B.
6. Februar 2022
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Very disappointed
GESCHRIEBEN VON:
Monica B.
6. Februar 2022
Color is good but only lasted 1 hair wash!
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Paige P.
5. Februar 2022
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Very RED :(
GESCHRIEBEN VON:
Paige P.
5. Februar 2022
I wrote in my notes that I wanted to get rid of the copper tones, I understand that this is easier said than done but instead of the dark violet shade I ordered, my hair (especially my roots) is bright red :'( Gave 2 stars as lots of product included & cute extras.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tina V.
5. Februar 2022
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Stop getting the color
GESCHRIEBEN VON:
Tina V.
5. Februar 2022
My color didn’t work out and the color doesn’t stay the whole month I want to stop my order
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer C.
5. Februar 2022
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Not lasting
GESCHRIEBEN VON:
Jennifer C.
5. Februar 2022
This is not covering my gray anymore and is not lasting 2 weeks without completely fading
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
alicen W.
5. Februar 2022
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terrible customer service will not renew
GESCHRIEBEN VON:
alicen W.
5. Februar 2022
shipped to wrong address and no offer to expedite a replacement & had paid for express
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Magalie G.
4. Februar 2022
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Très bien mais...
GESCHRIEBEN VON:
Magalie G.
4. Februar 2022
j'ai enfin fais ma couleur ce matin, il était temps lol
La couleur est très bien ! Mais je ne me suis pas servie du kit racine car je trouve que c'est trop compliqué à faire toute seule.
Je m'en servirais pour la prochaine fois.
Si j'y arrive tant mieux, sinon je le préciserais pour la prochaine fois, donc oui j'ai plus que l'intention de repasser une commande car c'est vraiment génial et merci !!!!!
Merci pour la couleur, j'avoue que j'ai eu un "peu" peur du résultat mais finalement c'est très bien merci Alicia
La couleur est parti au bout d’une semaine en me faisant deux shampooing, j’espère que vous comprendrez ma colère et mon dégoût😡🤬je trouve que ça fait cher la couleur pour le avant après il suffit de regarder les photos que j’ai mise.
La première avec la couleur, la seconde au bout d’une semaine avec 2 shampooing 🤬🤬🤬🤬🤬
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kim S.
4. Februar 2022
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A bit too dark
GESCHRIEBEN VON:
Kim S.
4. Februar 2022
I had colored the "gray roots" as instructed. Then pulled color thru to the roots. Used gloss first. Came out VERY DARK BROWN. then as the days went by the color on the top is a few shades LIGHTER. I am about to highlight it to salvage the darkness to light.Not real happy. I had ordered from Madison Reed cause it sounded like they used healthy ingredients. ESalon out on top there, my hair was let tangled.
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cyndi O.
3. Februar 2022
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disappointed
GESCHRIEBEN VON:
Cyndi O.
3. Februar 2022
the color was beautiful and process easy. Unfortunately, the color faded pretty quickly over the gray roots. I've been coloring my hair for years, so it wasn't the application. I don't want to go darker, so I won't be reordering.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laura C.
3. Februar 2022
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Color looks coppery
GESCHRIEBEN VON:
Laura C.
3. Februar 2022
I wanted to go darker blonde, but the color turned out coppery and drab. Will be going back to the lighter blonde.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Trayce H.
3. Februar 2022
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Didnt cover gray on the roots
GESCHRIEBEN VON:
Trayce H.
3. Februar 2022
Didnt cover grays at the roots
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rachel B.
2. Februar 2022
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Faded really quickly
GESCHRIEBEN VON:
Rachel B.
2. Februar 2022
The colour looked great for the first few days then faded immediately. The purpose of me dying my hair was to cover the brassy undertones, but they have come out again after three washes.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Susan M.
2. Februar 2022
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OMGOSH 10 years and no more
GESCHRIEBEN VON:
Susan M.
2. Februar 2022
I have been using exclusively for 10 years and loved, loved loved my color. I thought I was losing my mind until JUST NOW. I am stopping my membership immediately. The color is different and does not last through 3-4 shampoos with gentle shampoo, no sun, no styling tools. I read today other customers are experiencing the same issues. I am so saddened to see this happen but OH HECKIN' NO.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Judy H.
1. Februar 2022
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Color not lasting as long.
GESCHRIEBEN VON:
Judy H.
1. Februar 2022
I’ve been a happy customer since 2017, but over the last 3 applications, I’ve noticed that my grey is showing a lot sooner, like within 2-3 weeks. My color is fading much quicker also. I’ve read that you’ve changed your formula, which so far is not working out for me. I need a better coverage product. If we can work on this great , if not I guess it’s back to the store products.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandra P.
1. Februar 2022
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Where’s the colour gone?
GESCHRIEBEN VON:
Sandra P.
1. Februar 2022
Thought something was up with my hair but relieved to see others here are also finding that the colour fades super fast….within two washes I’ve lost that rich, copper vibrancy and am back to having a faded colour. Really disappointing, have no idea why this is happening as the colourstay was actually one of the things I really liked about this product. At this rate I will have to go back to an actual Salon. Too much effort and chemical stress to only look good for a week.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cynthia W.
1. Februar 2022
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Disappointed
GESCHRIEBEN VON:
Cynthia W.
1. Februar 2022
This batch was so extremely thick it was hard to get it out of the bottle let alone work it through my hair.
Gray not fully covered, terrible spotty results of color.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kimberly O.
1. Februar 2022
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Not Enough time
GESCHRIEBEN VON:
Kimberly O.
1. Februar 2022
The timing is not right. Only my roots took and I had to go to my hair dresser and get it re done.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Barbara G.
1. Februar 2022
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Grey coverage
GESCHRIEBEN VON:
Barbara G.
1. Februar 2022
The first time I ordered I was very satisfied, just needed a tweak for better coverage with grey. This time I was told to leave on longer. Coverage was less. I love the process and how it leaves your hair but grey coverage is most important.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
michaela O.
1. Februar 2022
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Colour never right
GESCHRIEBEN VON:
michaela O.
1. Februar 2022
I ordered a copper colour for my hair initially to be able to get that salon colour at home when lockdown meant appointments were scare.
After being disappointed with the result the first time I was offered a free box. When it arrived I was very pleased thinking this was great service despite the inconvenience of having the wrong colour.
After putting on the second box I was so annoyed that yet again the colour was more a vibrant red and definitely not what I ordered.
Lost all faith now it will ever be right.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kirsty O.
1. Februar 2022
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First time ordering
GESCHRIEBEN VON:
Kirsty O.
1. Februar 2022
Purchased for the first time , arrived quickly the packaging was great all very straight forward but to dark for me I wanted a more light brown , hoping it fades after a few washes
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
ANN B.
31. Januar 2022
|
What happened
GESCHRIEBEN VON:
ANN B.
31. Januar 2022
01.31.2022 6:17 pm EST Update: spoke to hair colorist today!, they are tweaking my formula to meet my grey issue. Thank you for the quick customer service response. I’ll let you know how the NEW mix goes!! So I am upping my review from 2 star to 3 star. 01.31.2022- I thought I did something wrong! However, after reading the reviews, I can see others have also been having the same issue. I have been a customer since 2017. I am on auto mail for my color every 4 weeks. I have stubborn white grey hair. Which my colorist is aware of. The last two times I have done my hair my Grey has not taken the color. I was so disappointed. So I had a “back up” kit (since being at home for a year due to Covid I did not stick to a strick 4 week schedule and might go an extra few days. This allowed me to have an “extra” kit as I continue to stay on a 4 week auto mailing. After 2 weeks, I decided to color my hair again. I have all the equipment, watched all the videos, (btw- I have been coloring my hair over 40 years) and still the grey around my temples and ear did not take. I know not to use the stain guard (never have) and I apply to stubborn areas first so it has a longer time to take. If this continues I don’t know what to do. I have noticed a change in the formula, and frankly it is not as good. Please please do something about this. I would hate to have to start looking for another supplier.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shannon H.
31. Januar 2022
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Didn’t cover grays that well this time
GESCHRIEBEN VON:
Shannon H.
31. Januar 2022
I found this box to not cover grays as well as previous orders. Maybe something changed?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
esalon mom
31. Januar 2022
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Not the correct color please go back to my old color
GESCHRIEBEN VON:
esalon mom
31. Januar 2022
The past two times the color is now too dark brown/red. It no longer is soft black, so I now have about two inches of dark brown/redish band of color since it doesn't match the soft black that it used to be. I think there is a new colorist. I would like my old colorist or a seasoned colorist. Please send soft black for me BUT NOT TOO BLACK and NOT DARK BROWN/RED. The color changed when I tried the toner, but I thought that the toner was for the roots inbetween coloring, but it says to use only on the ends not on the roots. Therefore, I do not want any toner. I received a toner this time even though I deleted it. I hope that I wasn't charged for it because I don't use it. I have been with you all for a long time. When the color is correct, it's great.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Evelyn B.
31. Januar 2022
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UNSUBSCRIBE ME DO NOT SEND ME ANY MORE EMAILS
GESCHRIEBEN VON:
Evelyn B.
31. Januar 2022
DO NOT SEND ME ANY MORE EMAILS
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GESCHRIEBEN VON:
Carmen G.
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Antwort unserer Experten
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GESCHRIEBEN VON:
LISA F.
31. Januar 2022
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Color Not Lasting
GESCHRIEBEN VON:
LISA F.
31. Januar 2022
My hair color is not lasting even two weeks to cover my gray! Please help!
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ana W.
31. Januar 2022
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Going back to the Salon!
GESCHRIEBEN VON:
Ana W.
31. Januar 2022
The first few orders were great then I updated my color and it turned out WAY too red. I sent a notice for them to update it to the previous colored and that fell through the cracks, I guess. I got that same color...again. It turned out just as bad. I had a replacement sent and I waited because I was a bit nervous to have it turn out badly again. Well...life intervened and I just got around to doing it. Apparently, only the website says it expires after six months, and because of this and the previous refund for your mistake, I was told nothing could be done and now I am going to have to find another solution because I have canceled my account. Thanks for nothing eSalon...literally.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary E.
31. Januar 2022
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Hairs Color
GESCHRIEBEN VON:
Mary E.
31. Januar 2022
It is horrible products. NO COLOR. ESalon said they changed the formula (UGH!) and it is not lasting at all, I am seeing my gray/white after wash my hairs.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Bernadette B.
31. Januar 2022
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Not for me.
GESCHRIEBEN VON:
Bernadette B.
31. Januar 2022
Very strong smelling, Use in ventilated area for sure. Product is packaged nice. Expensive.
If you skip months, they don't warn you when they are taking money out! Not cool.
Canceled forever this time.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melanie V.
30. Januar 2022
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Colour not lasting
GESCHRIEBEN VON:
Melanie V.
30. Januar 2022
I started using eSalon in April 2018, originally the colour lasted, but now it doesn't even last two weeks! They've adjusted it more than once, to make it cover the grey and last longer, but it hasn't worked. I'm happy with the actual colour that it turns out, but it doesn't last and the price has gone up - I think it's time for me to look elsewhere!
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cassie S.
30. Januar 2022
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Loved the kit. Not pleased with the color.
GESCHRIEBEN VON:
Cassie S.
30. Januar 2022
I loved how easy this kit is to use. I also like that I do t have splotches. Sadly, My color is not what I hoped for which was a chocolate Cherry. Instead I got and orange red.
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GESCHRIEBEN VON:
Sarah C.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jan C.
30. Januar 2022
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Formula no longer covering gray roots
GESCHRIEBEN VON:
Jan C.
30. Januar 2022
I have also been a long-time customer who loved my hair color and the ease of automatic shipments. However, something has changed. The color is still beautiful, but the product is no longer covering my gray roots. I asked for my color to be adjusted to cover my roots more effectively, but the adjustment did nothing to solve the problem. I have just asked for a second adjustment to the formula. Hopefully this time it will work. I am disappointed.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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