|
GESCHRIEBEN VON:
Kathleen V.
17. Mai 2023
|
Not so great
GESCHRIEBEN VON:
Kathleen V.
17. Mai 2023
Old color is better
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Shirley W.
16. Mai 2023
|
Didn't cover my grey but
GESCHRIEBEN VON:
Shirley W.
16. Mai 2023
I like the color and the way my hair feels but it didn't cover my grey very well.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Rachel M.
16. Mai 2023
|
Never recieved it
GESCHRIEBEN VON:
Rachel M.
16. Mai 2023
I never recieved my order. No communication nothing...so I can't tell you if it is worth the purchase...as of now... very disappointed!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Heather B.
16. Mai 2023
|
Meh but getting there
GESCHRIEBEN VON:
Heather B.
16. Mai 2023
The color is not quite right and does not look natural. Too much plum or red. I think we can get there as esalon is so easy to work with!.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Nikki P.
15. Mai 2023
|
My hair turned orange!!!
GESCHRIEBEN VON:
Nikki P.
15. Mai 2023
I ordered from esalon before without any issues. This last time I ordered 2 bottles of color & used one bottle then the second bottle a few months later and my hair literally turned orange all around my hairline!! I am so disappointed and will not order from esalon ever again.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Iris G.
15. Mai 2023
|
T doesn't do what is supposed to
GESCHRIEBEN VON:
Iris G.
15. Mai 2023
The hair color doesn't seem permanent. It does not cover greys whatsoever. It also dried my hair more than other store-bought hair color.I am very disappinted.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Christi M.
14. Mai 2023
|
Color bottle no seal came half full
GESCHRIEBEN VON:
Christi M.
14. Mai 2023
Half the color bottle was gone as it spilled all over everything in mail and made quite a mess. Not happy with the level of product quality.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Sandy
13. Mai 2023
|
Worst customer service beware
GESCHRIEBEN VON:
Sandy
13. Mai 2023
This was the worst experience I’ve ever had with on line purchase.
Buyer beware it took over 8 weeks to get a credit from this company and had to call 4 times to get back part of my money. The kept the shipping cost 😡
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Sarah S.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Christine A.
13. Mai 2023
|
Did not match at all
GESCHRIEBEN VON:
Christine A.
13. Mai 2023
I do not like the color match at all. Way to light. Doesn't cover all the grey either.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Sarah S.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Roberta G.
13. Mai 2023
|
Very disappointed
GESCHRIEBEN VON:
Roberta G.
13. Mai 2023
My color was supposed to be dark ash blond. I now have medium brown hair with a red undertone.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Sarah S.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Jennifer A.
13. Mai 2023
|
Déçue
GESCHRIEBEN VON:
Jennifer A.
13. Mai 2023
Je suis très insatisfaite pas assez pour uniformiser ma couleur car comme je l ai écrit mes cheveux poussent vite et ma première commande n est pas arrivée, donc la deuxième 15 jours de délais donc bref pas convaincue du tout…
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Kelly S.
13. Mai 2023
|
Unhappy
GESCHRIEBEN VON:
Kelly S.
13. Mai 2023
The color is nothing like my natural hair color or like the picture I sent. It’s about 3-4 shades darker. Also, the few gray hairs I do have were not covered by the dye and with my hair now being almost black they show up even more! Totally unhappy with this whole experience using this product.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Sally B.
13. Mai 2023
|
Easy to use but didn't cover greys
GESCHRIEBEN VON:
Sally B.
13. Mai 2023
Easy to use and a lovely color. Disappointed with the results overall. I have dark hair with a few greys which sadly weren't covered by the color. Tried two goes with the root cover sets but still no good. When I raised my problem the instructions were changed to leave the product on longer but this made no difference.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Cecilia A.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Marilyn M.
13. Mai 2023
|
Not satisfied 😢
GESCHRIEBEN VON:
Marilyn M.
13. Mai 2023
Didn’t cover my gray hair that mean the devotement has to be 40 the 20 don’t work
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Melinda T.
13. Mai 2023
|
Expired
GESCHRIEBEN VON:
Melinda T.
13. Mai 2023
I didn’t use this until May so I guess it expired cause none of my hair was colored it’s still gray
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Deborah H.
13. Mai 2023
|
Dark hair
GESCHRIEBEN VON:
Deborah H.
13. Mai 2023
I don’t like dark hair that’s why I picked lighter auburn it needs to be much lighter the product seems to be good but I don’t like the color
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Diane L.
12. Mai 2023
|
Pas tenu
GESCHRIEBEN VON:
Diane L.
12. Mai 2023
Je viens de faire ma coloration , étape par étape et cela n'est pas beau. Je suis déçue
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Amandine V.
11. Mai 2023
|
Fait le job mais sans plus..
GESCHRIEBEN VON:
Amandine V.
11. Mai 2023
De plus en plus déçue par vos colorations.. au final le rendu n'est pas mieux qu'avec des colorations de supermarché, si ce n'est la durée de couverture de cheveux blancs.
Mes cheveux sont ternes et secs, la couleur n'est pas lumineuse comme vous en faites la pub.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Céline G.
11. Mai 2023
|
Couleur
GESCHRIEBEN VON:
Céline G.
11. Mai 2023
La couleur est trop foncée mais le soin reste agréable. Les cheveux sont soyeux.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Falak S.
11. Mai 2023
|
Very Very bad
GESCHRIEBEN VON:
Falak S.
11. Mai 2023
Very bad bad
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Cecilia A.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Kati Murphy M.
10. Mai 2023
|
Color
GESCHRIEBEN VON:
Kati Murphy M.
10. Mai 2023
I wanted the color to be more red.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Joan B.
10. Mai 2023
|
The product
GESCHRIEBEN VON:
Joan B.
10. Mai 2023
The color does not meet up to its advertising standards so therefore I have canceled future color packages.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Angela M.
10. Mai 2023
|
NOT HAPPY
GESCHRIEBEN VON:
Angela M.
10. Mai 2023
I asked in great detail when ordering to my stylist. I DO NOT WANT RED IN MY HAIR. I asked for the lightest light brown and this turned my hair mostly RED which I am not happy about.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Melissa O.
10. Mai 2023
|
Doesn’t work-
GESCHRIEBEN VON:
Melissa O.
10. Mai 2023
I tried my original hair color late because I had already used one. I wanted to let my grays grow out a little bit so I could really see the benefits from this color. Finally used it… And it made my hair super brassy and brown nowhere close to my dark black and my grays showed up within 24 hours after I had colored it. Follow the instructions to a T. It’s far as I’m concerned it’s no different than what’s out on the market and the drug stores.
Then,I tried to cancel my subscription online because I forgot I signed up because it had such great reviews. Sadly my hair actually turned really brassy instead of my roots turning blue like they typically do on my grays they turned light brown, so I tried to cancel it and then unbeknownst to me. I should’ve put my mailbox and they’ve run my credit card again, even though I requested the cancellation. That’s what I call. Great customer service. Keep on sending people product that they don’t want and charging their credit cards. Definitely would not recommend being a wardrobe stylist and personal stylist. I would never suggest to any of my clients, so please stop charging my credit card. I will call customer service again tomorrow and request a second time for you not to charge my card anymore for hair color that doesn’t work.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Tanya O.
9. Mai 2023
|
Plentiful
GESCHRIEBEN VON:
Tanya O.
9. Mai 2023
I actually enjoyed this experience and loved how it catered specifically to me, the one downside was.. only covered about 80% of my grey bits... I don't have many, but against my dark colour choice they stand to attention.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Karrie B.
9. Mai 2023
|
Wrong color
GESCHRIEBEN VON:
Karrie B.
9. Mai 2023
I said my hair would pull red and it did. The color was not a medium blonde. Nice quality of products, but not what was promised.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Natalie E.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Elaine J.
9. Mai 2023
|
Great color, but won't use again
GESCHRIEBEN VON:
Elaine J.
9. Mai 2023
I love the color and I like that I could get it without amonia but....my hair has been coming out a LOT since the day I used it and I won't take a chance that I might be sensitive to it.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Natalie E.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
bothorel cyril B.
9. Mai 2023
|
Le reflet de la couleur
GESCHRIEBEN VON:
bothorel cyril B.
9. Mai 2023
Faudrai plus de reflet bleu
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Patricia G.
8. Mai 2023
|
My gray is not getting covered
GESCHRIEBEN VON:
Patricia G.
8. Mai 2023
My gray is not getting covered after leaving it on for over 45 minutes. Very disappointed with this product. What can be done or adjusted???
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Pat B.
8. Mai 2023
|
Not good
GESCHRIEBEN VON:
Pat B.
8. Mai 2023
Colour did not take
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Alicia G.
8. Mai 2023
|
Resulted in brassy hair
GESCHRIEBEN VON:
Alicia G.
8. Mai 2023
I was hoping to color the few gray hairs I have and lighten one shade, but the end result was brassy and many of my grays didn't color. I'll probably switch back to highlighting so my grays can blend in with highlights instead.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Dalila R.
8. Mai 2023
|
Pas satisfaite
GESCHRIEBEN VON:
Dalila R.
8. Mai 2023
Pas satisfaite du tout de votre produit.a mainte reprise j ai voulu résilier mon abonnement !!! Ça ne fonctionne pas. J ai envoyé un mail,aucune réponse je suis vraiment déçu de vos services.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Leahnina L.
8. Mai 2023
|
No changes
GESCHRIEBEN VON:
Leahnina L.
8. Mai 2023
My hair color is just the same after i apply and i dont want to put it back again coz it causes me dandruff after.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Cecilia A.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Kathy F.
7. Mai 2023
|
Color lasted only 10 days!!
GESCHRIEBEN VON:
Kathy F.
7. Mai 2023
I ordered black hair color. Thats what I got but after 10 days the color faded to medium/light golden brown. Not a happy camper!!! Will not use this product again!!
5/7/23 - Maggie, one of the colorists, emailed me last week. We discussed the quick fading, and she corrected the issue. So they are shipping another set of coloring. I will let you know if this works. Thank you Maggie!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
B.C. S.
7. Mai 2023
|
Orange - my hair ended up orange
GESCHRIEBEN VON:
B.C. S.
7. Mai 2023
My color was supposed to be a strawberry blonde. I've used other hair color which gave me that color. This just made my hair orange. As unnatural as can be.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Terry L.
7. Mai 2023
|
Didn’t cover gray enough
GESCHRIEBEN VON:
Terry L.
7. Mai 2023
I wanted the color a slight lighter. Since I purchased the formula without ammonia it didn’t cover the gray as well. After a week the gray is showing
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Catherine P.
7. Mai 2023
|
No pinto mi cabello
GESCHRIEBEN VON:
Catherine P.
7. Mai 2023
Lamentablemente no puedo dar una buena referencia porque no pinto del todo. Gracias
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Cecilia A.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Paige H.
7. Mai 2023
|
Not what I want
GESCHRIEBEN VON:
Paige H.
7. Mai 2023
I want my gray covered better and my color lighter
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Melissa C.
6. Mai 2023
|
Never received my order
GESCHRIEBEN VON:
Melissa C.
6. Mai 2023
I'm strongly thinking about canceling my account. I've tried to figure out how to reach the company to only get a message. I need this resolved ASAP or I shall cancel my account.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Sarah S.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Diana S.
6. Mai 2023
|
Not very pleased
GESCHRIEBEN VON:
Diana S.
6. Mai 2023
I finally tried my custom care color.
I was not pleased. It was very messy to apply. Mixture was very thin and watery.
When rinsing off the color it took forever for it to run clear
The color was just ok. The hair is softer but it did not have a sheen
I won't be ordering it again
I also would have liked including a cap with the kit to use while waiting after application of color.
FYI I did follow the directions.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Jesse
6. Mai 2023
|
Supposed to be med blonde
GESCHRIEBEN VON:
Jesse
6. Mai 2023
It’s too red Iam not happy
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Lilly N.
6. Mai 2023
|
Never
GESCHRIEBEN VON:
Lilly N.
6. Mai 2023
Within a month my hair color was reddish brown not a good color on me.
Also I never agreed to autoship now I have a product I don’t want can’t use and out whatever you charged me. I cancelled the autoship I don’t know why I am surprised by anything your company says.
In the salon I was charged for a glaze I never asked for and had to fight with your nasty arrogant manager to get my money back.
This happened on three separate occasions. BTW the store is the one in Eastchester NY
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Lina marcela H.
5. Mai 2023
|
No ha cubierto mis canas
GESCHRIEBEN VON:
Lina marcela H.
5. Mai 2023
No ha cubierto mis canas y esto para mi es fundamental
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Cecilia A.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Leticia R.
5. Mai 2023
|
Love the color but..
GESCHRIEBEN VON:
Leticia R.
5. Mai 2023
I love the color adjustment my stylist recommended. However, I started noticing grays 3 weeks after coloring. Usually I can go at least 6 weeks before seeing anything.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Sarah S.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Audrey P.
5. Mai 2023
|
voleurs
GESCHRIEBEN VON:
Audrey P.
5. Mai 2023
Vous expédie et vous factuer des produits non commandés !!!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Lulu R.
5. Mai 2023
|
Don't buy
GESCHRIEBEN VON:
Lulu R.
5. Mai 2023
My color exploded. It went on my ceiling, floor, walls, and my blinds. It's on my carpeting.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Sarah S.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Brooke N.
4. Mai 2023
|
Not the color I had hoped for
GESCHRIEBEN VON:
Brooke N.
4. Mai 2023
I had requested a copper/auburn color in level 5. My hair turned out to be so dark and more brown than anything (almost like a cherry cola). I also lost a tremendous amount of hair. I asked for a full refund and to stop my service, which in 2 days I got a reply to. The response I got in regard to the hair loss was that it was not normal, and I should see a doctor. Like, what? I have died my hair for the last 20 some years, and have NEVER had hair loss like that. It is clearly something to do with the formula, and not something to see a doctor about. Also, the health care system is burdened, why on earth would ANYONE suggest going to the doctor for post hair dye hair loss. As someone working in Healthcare, this is not a reason to come in. In reality, esalon should take accountability. Additionally, because my hair ended up so dark, I had to lighten it, and then dye it the shade I wanted to begin with. I had chemicals in my hair 3x vs 1x had this actually been the color requested. Don't waste your time or money. Go to the salon ir buy boxed dye.
The funny thing is that after leaving my review, a support person reached out with the same auto generated comment that my initial hair color comment also received. Thus supporting that this is not an 'individualized' hair product. It's cooperate greed. I have edited this after the comment below was posted. Buyer beware.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Francoise L.
3. Mai 2023
|
Trop foncé
GESCHRIEBEN VON:
Francoise L.
3. Mai 2023
beaucoup trop foncé je n'aime pas fait 2 fois les autres sont mis de coté
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Burbuqe O.
3. Mai 2023
|
Poor Grey Coverage AND REDISH!!!
GESCHRIEBEN VON:
Burbuqe O.
3. Mai 2023
I spoke to the very pleasant colorist but the more I think about it and past experiences with other box and “services” I just don’t understand why such a REDDISH TINT! It is soo disturbing! I have tried for the light brown/dark blond before and never gotten this much red! The one really bad area of NO GREY COVERAGE at my middle top split has never happened either and I believe and also figured out with the colorist is because (as in the past) I should keep it on longer that 30min! I knew 30 was too short but I figured maybe your color is extra specially made and different didn’t need all that time. I appreciated the second complimentary color when the first was wayyyy to dark but I just don’t understand even with the uploaded pics it keeps getting so wrong? If the colorist needs a picture of what I want that she should have asked for that in the beginning. Now I have a formula that is wayyy off and a grey patch I am supposed to figure out what to do with and wait for my next delivery because I can’t purchase right now and really to purchase a while kit for one patch seems like a waste. I don’t even know how to continue using this service? There seems to be a miscommunication and constant increasingly errors. I want a light brown without a prominent tint PERIOD. If I have to gradually lighten more with highlights than I understand that. But please try and get it as less red and cool as possible. If u need a pic of what I am talking about besides all the pics I uploaded from the first than let me know. My shade is a medium brown. So as light from that as possible w AS LITTLE RED AS POSSIBLE! AGAIN IF NOT POSSIBLE than just say so please. I was really excited about this service. Maybe another colorist? I really like Yvette. Maybe it was just confusion. The timeing was an error on “your” part I believe. I can’t be expected to understand all the color mixture effects over the phone without seeing it.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Sarah S.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Meghan C.
3. Mai 2023
|
Just okay
GESCHRIEBEN VON:
Meghan C.
3. Mai 2023
Wasn’t red enough. More brownish.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
BETHANY B.
3. Mai 2023
|
Terrible
GESCHRIEBEN VON:
BETHANY B.
3. Mai 2023
Had to have a professional fix my hair for $400
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Carolina B.
3. Mai 2023
|
Not strong enough to cover my grey
GESCHRIEBEN VON:
Carolina B.
3. Mai 2023
Tried it twice - was a waste a time. Not for me definitely.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Sarah S.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Nadine M.
3. Mai 2023
|
2 choices black
GESCHRIEBEN VON:
Nadine M.
3. Mai 2023
It’s not really YOUR custom color because they only give you yltwo choices of black and I tried both and they BOTH don’t cover the gray! I specified that I had a gray crown and I wanted the darkest black they could make. My roots came out a light brown! Not happy at all! I asked for a refund
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Kathleen H.
2. Mai 2023
|
Twice I’ve tried
GESCHRIEBEN VON:
Kathleen H.
2. Mai 2023
I have tried twice now to get my very own custom color but my colorist apparently doesn’t listen to what I want and just keeps sending me what they want. Very unhappy. Tried to communicate and have been given auto responses. Would love to communicate right now but instead I am about to cancel because it is so impossible to get what I asked for. I am so unhappy I’m ready to go buy a box of L’Oréal or something.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Claudia M.
2. Mai 2023
|
Not satisfied.
GESCHRIEBEN VON:
Claudia M.
2. Mai 2023
I did not get the results I was looking for my hair looks like a total mess. My roots are very light and my ends are darker, this is a second time that they sent me a Custom formula that the roots don’t blend with my end’s.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Emilie D.
2. Mai 2023
|
Mauvaise nuance
GESCHRIEBEN VON:
Emilie D.
2. Mai 2023
Malgres 3 ajustements sur 4 commandes, je n’ai pas réussi à avoir voir la nuance que je souhaitais 🙄
Pire la dernière couleur était encore plus fade que la toute première alors que je demandais plus de punch à chaque fois.
Je suis très déçue car je trouvais l’idée du coloriste personnel super sympa !
L’idée est bonne mais entre la mauvaise nuance, les cheveux abimés et des délais de livraisons qui changent à chaque fois je préfère en rester là avec esalon
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Betsy S.
2. Mai 2023
|
did not cover grays and washed out after a couple weeks
GESCHRIEBEN VON:
Betsy S.
2. Mai 2023
Even after following the directions for hard to cover grays, the color seems to wash out after just a week or two leaving not just new growth, but grays that appear to have never taken the color.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Natalie E.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Suzy C.
2. Mai 2023
|
Doesn’t cover grays
GESCHRIEBEN VON:
Suzy C.
2. Mai 2023
Doesn’t cover grays.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Natalie E.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Natalie W.
2. Mai 2023
|
Too Dark
GESCHRIEBEN VON:
Natalie W.
2. Mai 2023
I have dark hair and was hoping this product would make it lighter with red. It is pretty, but it looks like my hair with a subtle hint of red in it.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Natalie E.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Carolyn B.
2. Mai 2023
|
Turned hair black
GESCHRIEBEN VON:
Carolyn B.
2. Mai 2023
The color I just received is not the the same color I had last time.. I had about 2” grow out and the roots are black. It looks awful. I am
not ordering from eSalon again. Now, I am
trying to cancel my account and it’s about
as bad as the product. I should have read the reviews before buying this inferior product.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Natalie E.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Faiza Z.
1. Mai 2023
|
Didn’t cover my grey
GESCHRIEBEN VON:
Faiza Z.
1. Mai 2023
My hair were same on first use and also I didn’t get same colour
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Cecilia A.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Molly L.
1. Mai 2023
|
STYLISTS DO AS THEY PLEASE!!!
GESCHRIEBEN VON:
Molly L.
1. Mai 2023
Stylist did not listen to my request. I told her I did NOT want the dark blonde instead I wanted something else. I asked if I could get the color, I wanted she said absolutely and still mailed me dark blonde?!? I used the color, and it is HIDEOUS! I cannot afford the $300+ my salon wants to do a color correct so here I sit with supposed dark blonde hair that looks GREEN! I emailed about my concern after coloring and no response was received, seems the company is only interested in responding to you if you are praising them! I saw my next shipment with the same HIDEOUS dark blonde color was due to be sent out so i cancelled it and need to now figure out how to cancel the whole subscription!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Genoveva A.
1. Mai 2023
|
Inpuntuales
GESCHRIEBEN VON:
Genoveva A.
1. Mai 2023
El producto es bueno! Pero el envío es pésimo! Te disen una fecha y no llega! A mí supuestamente me tocaba que lo enviaran el día 27 de Abril estamos a día 1 de Mayo y no la llegado!!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Cecilia A.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Tatiana T.
1. Mai 2023
|
Turned my hair green
GESCHRIEBEN VON:
Tatiana T.
1. Mai 2023
I’ve got a bad green shade on my hair after using this, but some parts of my hair were still brassy. Exactly the opposite result from what I wanted
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Catherine S.
1. Mai 2023
|
Was to dark
GESCHRIEBEN VON:
Catherine S.
1. Mai 2023
It was to dark I asked for a medium auburn and you guys gave me a medium brown color
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Natalie E.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Sasha P.
1. Mai 2023
|
Missing items
GESCHRIEBEN VON:
Sasha P.
1. Mai 2023
I tried to reach out, but no one responded… My set came without the shampoo and conditioner, which is kind of irritating
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Antoinette B.
30. April 2023
|
Did Not Cover My Gray Roots
GESCHRIEBEN VON:
Antoinette B.
30. April 2023
I wasted my money and time on this product. I left the product 30 minutes instead f the recommended 15 minutes and the grays were not covered. It did not even cover the few gray hair on my eyebrows.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Natalie E.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Sandra D.
30. April 2023
|
The color
GESCHRIEBEN VON:
Sandra D.
30. April 2023
I don't like the color for my hair.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Natalie E.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
LaParisienne B.
30. April 2023
|
Unsatisfied
GESCHRIEBEN VON:
LaParisienne B.
30. April 2023
Did not cover my gray like other color systems.
Disappointed because the concept and packaging is very appealing. I did not get the results expected.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Patricia C.
29. April 2023
|
Still not the right color!
GESCHRIEBEN VON:
Patricia C.
29. April 2023
I wanted it with more red. It still isn’t red enough and still isn’t covering my grey. I love everything about it except it’s not right and half my grey is still grey or actually it’s more white.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Natalie E.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Ilona N.
29. April 2023
|
Worst hair color I have ever used
GESCHRIEBEN VON:
Ilona N.
29. April 2023
Whoever the person who makes what color was should get fired. I’ve never had the worst result in my entire life of dying my hair for 15 years. All my router disgustingly brassy and my beautiful blonde strands darkened to the most boring dull color I’ve ever seen I want a full refund immediately or something to correct this horrendous color.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Cory S.
28. April 2023
|
Dries my hair out
GESCHRIEBEN VON:
Cory S.
28. April 2023
Every time I use this dye kit my hair become more dry. The color is never quite right. This will be my last purchase.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
MELANIE G.
28. April 2023
|
Doesn’t work.
GESCHRIEBEN VON:
MELANIE G.
28. April 2023
Does not cover my grey, is not the right color and damages my hair.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Natalie E.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Sheri M.
28. April 2023
|
I was pretty unhappy with charges and an automatic reorder when not requested.
GESCHRIEBEN VON:
Sheri M.
28. April 2023
The above says it all. I was under the impression you could try it for 10.00 as in the come-on ad. But not be charged 38.44 for each shipment I wanted to be happy with the color first. This seemed pretty deceptive to me. It winds up it's too dark and looks even black in some areas. I was very disappointed. x cosmetologist for over 20 years I know my color. Not happy with Color.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Natalie E.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Betty O
28. April 2023
|
Doesn’t cover grey
GESCHRIEBEN VON:
Betty O
28. April 2023
I’ve subscribed and tried the product twice, and while the colour shade and match isn’t bad ( maybe not as nice as a box dye I’ve used before) it simply doesn’t cover grey. I have dark brown hair and I opted for the full permanent (and not the natural grey demi coverage option) and still I’m left with a weird orangey colour halo in my parting where the grey hair was - and with some bits just sparkling away still grey on my hairline. Fine on the non-grey hair and leaves a nice colour finish, but the “permanent” gives grey coverage that is certainly worse than a semi permanent box colour would cover. So disappointed, I now will have to try and fix it with a box dye to fade out these areas. Would have got a better result with a cheap L’Oréal box dye kit. Also, side point, the shampoo and conditioner is such a pathetic amount for my long hair. Need to use my own, as i imagine it’s only enough for someone with up to shoulder length fine hair, if that, not very custom. Such a shame. I hoped for good results.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Cecilia A.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Gemma T.
28. April 2023
|
I wanted to remove the brassiness but this hasn't done that
GESCHRIEBEN VON:
Gemma T.
28. April 2023
I am really disappointed. I've used esalon about 4 times before and have been super happy each time. I wanted to go one - two shades darker and remove the brassiness. It's not as dark as I wanted but thats definitely my fault for being cautious. My issue is that my hair is just as brassy as it was before - my precious colours have always removed this. I really hate having brassy hair so I'm so disappointed this didn't remove it
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Cecilia A.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Nancy A.
27. April 2023
|
Grays
GESCHRIEBEN VON:
Nancy A.
27. April 2023
I loved the kit, instructions, videos and the concept.
However, your product did not cover my grays sufficiently; and I don't want to go darker.
OTC Clairol did better, sorry - was really hoping to join and get regular shipments.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Jessica S.
26. April 2023
|
Hotroots
GESCHRIEBEN VON:
Jessica S.
26. April 2023
Gave me some really bad and awkward looking hot roots. Would have been better just to go buy box dye at shoppers. Not a satisfied customer.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Jagratti L.
26. April 2023
|
Not the colour I was going for
GESCHRIEBEN VON:
Jagratti L.
26. April 2023
I was going for an ash brown and my hair is more reddish and gingery, not the colour I expected and not happy with results.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Cecilia A.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Kristel K.
26. April 2023
|
Blond sandré
GESCHRIEBEN VON:
Kristel K.
26. April 2023
Trop foncé
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
laurence C.
25. April 2023
|
Coloration
GESCHRIEBEN VON:
laurence C.
25. April 2023
Je commande depuis 2019 la dernière couleur trop foncée limite brune ce que je n'avais pas demander. On me propose d acheter un balayage!!! Même pas une réduction après des années de commande !pas sûre de continuer....
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Barbara S.
25. April 2023
|
Color I want to achieve
GESCHRIEBEN VON:
Barbara S.
25. April 2023
I put a picture of what I want to get my color to which is my natural hair color I want to do this slowly
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Mary M.
25. April 2023
|
Coverage
GESCHRIEBEN VON:
Mary M.
25. April 2023
It doesn’t cover grays and the color fades quickly
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Wilnelia O.
25. April 2023
|
Strong chemical and uneven color
GESCHRIEBEN VON:
Wilnelia O.
25. April 2023
The dye made my eyes burn so badly I had to take the gloves off Just to put water in my eyes and also it took my breath away with the strong smell .The color was uneven .
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Nabila B.
24. April 2023
|
Belle nuances
GESCHRIEBEN VON:
Nabila B.
24. April 2023
Mais franchement je suis déçu ce produit me rend les cheveux très très sec je suis dégoûter je pense que se sera mais dernière commande car même si la couleurs est top franchement pour les récupérer après c'est une catastrophe avec d'autre produit d'autre marque je n'ai pas ce problème là
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Martine G.
24. April 2023
|
Cheveux blancs toujours apparent
GESCHRIEBEN VON:
Martine G.
24. April 2023
J ai suivi les instructions mais hélas le résultat...n est pas concluant.dois je augmenter le temps de la pause?
J attends une réponse de votre part.
Cordialement
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Isabelle V.
24. April 2023
|
Commande non reçue
GESCHRIEBEN VON:
Isabelle V.
24. April 2023
Bonjours, ma commande aurait du être livrée le 17 avril et à ce jour je n'ai toujours rien reçu.
MERCI de me tenir informé si problème de livraison
Bien cordialement
Isabelle V
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Claudia D.
24. April 2023
|
Not good coverage
GESCHRIEBEN VON:
Claudia D.
24. April 2023
The grey isn't not covered well at all. It's hard to get an agent to cancel your subscription.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Katie W.
24. April 2023
|
Hated the color
GESCHRIEBEN VON:
Katie W.
24. April 2023
Did not like the color at all. Like, counting down the days until it's safe to re-color with something better. Didn't cancel my next order in time so I got a second order. I followed the return instructions listed on the website and then.....nothing. I guess that's $35 I'll never see again. I suspended my plan so I'm hoping they don't send me anymore.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Katie H.
24. April 2023
|
Didn’t Cover Many Grays
GESCHRIEBEN VON:
Katie H.
24. April 2023
The formula didn’t cover many of my grays which is the reason I dye my hair.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Christene G.
24. April 2023
|
Completely different color than anticipated
GESCHRIEBEN VON:
Christene G.
24. April 2023
I’m quite upset that the color my hair actually turned out to be is no where near what it should be. I naturally have medium dark brown hair and I wanted to go to a dark blond but instead it turned out copper. Thankfully it is not bad enough that I have to run to a salon and spend hundreds of dollars to fix it but I really do not care for the results at all.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Teri N.
24. April 2023
|
Horrible Orange!
GESCHRIEBEN VON:
Teri N.
24. April 2023
This isn't even close to the color I wanted or HAD to settle with! I'm so upset! I will have to wear a hat or get a box color from the store to fix this disaster! It's so horrible I want to cry!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Stephanie R.
24. April 2023
|
High hopes but not delivered
GESCHRIEBEN VON:
Stephanie R.
24. April 2023
this does not cover my gray and it leaves my hair hard enough very soft. I go over it with store-bought dye.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Burçin C.
24. April 2023
|
dissatisfaction
GESCHRIEBEN VON:
Burçin C.
24. April 2023
I dyed my hair with this dye for the first time. The color is really beautiful, but although I kept the dye in my hair for the time you suggested, I saw that my whites did not turn off after I washed it. why could this have happened? Can you clarify this so that I can place my next order?
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Cecilia A.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Balvinder H.
23. April 2023
|
Not great
GESCHRIEBEN VON:
Balvinder H.
23. April 2023
I was unhappy with my first order. It didn't cover my grey. I asked them to lighten the colour for my next order but they didn't.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Cecilia A.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Andrea C.
23. April 2023
|
Not the right color for me
GESCHRIEBEN VON:
Andrea C.
23. April 2023
First color was duller than what I thought I chose, a true copper auburn, what I got was a dark blonde with a hint of gold. Second adjustment I asked for a deep copper red. What I got was more blonde with a hint of copper and maybe just a touch of red, maybe. They really just want me to be a blonde, when I’m naturally a true auburn who wants to go richer in reds and coppers. Thank you, but not wasting the money for a 3rd try. I’ll visit my Sally’s store.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Chantel K.
22. April 2023
|
Did not color my grays
GESCHRIEBEN VON:
Chantel K.
22. April 2023
It was awful! I liked the color but did not color my grays! I followed the instructions to the t but it still didn’t work! Now I’m stuck with my grays for five weeks!!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Sarah M.
22. April 2023
|
Hair not changed colour
GESCHRIEBEN VON:
Sarah M.
22. April 2023
Hi, I’m really sorry cause I wanted to really like this, but my hair did not change colour at all!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Cecilia A.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
Leah M.
21. April 2023
|
Bad product good customer service
GESCHRIEBEN VON:
Leah M.
21. April 2023
I ordered a dark ash brown, what was sent was labeled as such but it turned my hair a light brassy brown and offered absolutely no grey coverage. I did have my stylist offer a new color but I decided to take the refund and run.
I filled out everything correctly and followed the directions exactly so I’m not sure what went wrong but I’d never use the product again. Customer service was 10/10 tho.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
|
GESCHRIEBEN VON:
.
20. April 2023
|
Gray coverage
GESCHRIEBEN VON:
.
20. April 2023
Does not cover grays very long for permanent color...color also, fades quickly. Needs full coverage next color due to the fading. Color was great this time. However
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
|
|
GESCHRIEBEN VON:
Maggie P.
|
Antwort unserer Experten
|
