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GESCHRIEBEN VON:
Céline H.
6. Juni 2024
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Pas fabriquer à ma demande
GESCHRIEBEN VON:
Céline H.
6. Juni 2024
Ce produit a bousiller 1 an d effort pour éclaircir ma couleur être plus blonde. Il a fait tout l inverse il m a transformé en brune au reflet vert aidé du Tint Rinse aux couleur doré
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Waleska T.
5. Juni 2024
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El color aun es oscuro
GESCHRIEBEN VON:
Waleska T.
5. Juni 2024
Cubre las canas bastante pero no el color no me gusta... es más oscuro y luce opaco.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maud C.
5. Juni 2024
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Pas terrible
GESCHRIEBEN VON:
Maud C.
5. Juni 2024
Ma couleur au niveau des racines est rousse plutôt que blond. Je suis déçue.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lynda T.
4. Juni 2024
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Colour not right
GESCHRIEBEN VON:
Lynda T.
4. Juni 2024
I want to cancel but don’t know how
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Paula M.
4. Juni 2024
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Just not for me I think
GESCHRIEBEN VON:
Paula M.
4. Juni 2024
At the start loved this concept and the product but it doesn’t cover my greys for long, coverage not so good long term. So wanted for this product to be right…. Maybe I’m not ordering correctly 🤷♀️ but love the classic shampoo and condition that comes with the colour box.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kim T.
4. Juni 2024
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Color didn’t do anything.
GESCHRIEBEN VON:
Kim T.
4. Juni 2024
Not sure why but the color didn’t change my hair color or even tone it at all. Looks exactly the same. I was hoping I would like it, not sure what is going on.
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Fatema A.
4. Juni 2024
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Faded away
GESCHRIEBEN VON:
Fatema A.
4. Juni 2024
The color faded away so quickly, although it was supposed to be permanent. It was also very difficult to get the color out of my hair.
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amanda M.
3. Juni 2024
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Disappointed
GESCHRIEBEN VON:
Amanda M.
3. Juni 2024
Very unhappy with the colour, I wanted to get rid of my unwanted gold brassy hair and this was even worse than my previous colour, it was everything I never asked for and now I’m left with feeling and looking awful, I may have to go to the salon to get this sorted so will cost me more than I thought
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica M.
3. Juni 2024
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Don’t do it!
GESCHRIEBEN VON:
Jessica M.
3. Juni 2024
Wish I could give a zero star. Attempted coloring my hair with this, didn’t even get half of my head covered before I got in the shower as fast as I could to get all of it off me. Smell was so strong that when it got anywhere near my face it sent a shock through my nose to my whole body and then a burn sensation. The burning is less intense but still in my nose, it made my head itchy and gave me a headache as well. DO NOT DO IT!
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lilian D.
1. Juni 2024
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Did not cover my gray hair
GESCHRIEBEN VON:
Lilian D.
1. Juni 2024
Did not cover my gray hair
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Donna G.
31. Mai 2024
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Colour not as asvertised
GESCHRIEBEN VON:
Donna G.
31. Mai 2024
Turned my hair pink
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Pamela S.
31. Mai 2024
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Wasted my money
GESCHRIEBEN VON:
Pamela S.
31. Mai 2024
It did not color my gray and barely colored the rest. Very unhappy. Will not recommend or purchase again.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jamie V.
30. Mai 2024
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Terrible
GESCHRIEBEN VON:
Jamie V.
30. Mai 2024
This product completely damaged my hair. I have used box colors before and this is the first product that has done this. It is so dry and is still damaged a month after coloring.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Erica S.
29. Mai 2024
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The color does not last
GESCHRIEBEN VON:
Erica S.
29. Mai 2024
The color does not last. I will cancel my membership.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tammy S.
29. Mai 2024
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Color
GESCHRIEBEN VON:
Tammy S.
29. Mai 2024
Just can’t seem to get the color I like. The product does make my hair nice & soft. It’s also very manageable & shiny. I’m disappointed this didn’t work.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa P.
29. Mai 2024
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wrong color
GESCHRIEBEN VON:
Lisa P.
29. Mai 2024
it was the wrong color. I have made this will be my fourth time with this note anyways I needed MEDIUM BROWN(5.0) INTENSE PEARL (420) AND PEARL MAHOGANY (5.25)
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jaqui F.
29. Mai 2024
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Nasty orange tones
GESCHRIEBEN VON:
Jaqui F.
29. Mai 2024
I ordered light golden blonde and requested no orange tones
I applied colour as directed
Lots of orangey colour tones
Horrible waste of money
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Renee D.
29. Mai 2024
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Will not cover grey hait
GESCHRIEBEN VON:
Renee D.
29. Mai 2024
Nice Colour but will not cover grey.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jan J.
29. Mai 2024
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Color was just okay.
GESCHRIEBEN VON:
Jan J.
29. Mai 2024
Color was too blah - just a brown without any red or copper highlights. I want to cancel my future orders but there is no place on your website to do! Please consider this my cancellation .
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lorena H.
29. Mai 2024
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Gray coverage
GESCHRIEBEN VON:
Lorena H.
29. Mai 2024
Did not cover gray hair
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
houilliez S.
28. Mai 2024
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Un peu déçu
GESCHRIEBEN VON:
houilliez S.
28. Mai 2024
La couleur n'a pas complétement recouvert mes cheveux blancs, sa fesai plus clair en racines que sur les pointes, alors que j avais demandé plus foncé sur les racines, pour une couverture optimale de mes cheveux blancs
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nancy B.
28. Mai 2024
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Fades to odd orangy color
GESCHRIEBEN VON:
Nancy B.
28. Mai 2024
I liked the way it looked fresh. Within a month I was not as pleased. I think I need it a bit darker. I have 2 unopened boxes. I thought I cancelled the automatic shipments,! I had surgery and stayed with friend afterward who would not allow dye in her shower or kitchen sink. I had to go to a professional this week to even get to wash it. They colored, also. do not need ANY MORE. Introductory offer a normal price I pay, the subsequent ones too rich for my budget. I will cancel COMPLETELY if you give me no notice and charge me after the fact of shipments again! I will let you know when and if I wish more product. shipping.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Bev F.
28. Mai 2024
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Didn’t take
GESCHRIEBEN VON:
Bev F.
28. Mai 2024
My naturally black hair didn’t take the colour that was sent. Gutted
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cheryl B.
28. Mai 2024
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Not thrilled
GESCHRIEBEN VON:
Cheryl B.
28. Mai 2024
Not sure what I was expecting but I know this isn’t it. It’s very dull and nothing like the picture I sent. Pretty disappointed.
2nd try... still not the color that I wanted. I give up but I appreciate the effort that was put into this.
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GESCHRIEBEN VON:
Katherine A.
27. Mai 2024
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Awful
GESCHRIEBEN VON:
Katherine A.
27. Mai 2024
Just awful
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Frances W.
27. Mai 2024
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I still have gray hairs
GESCHRIEBEN VON:
Frances W.
27. Mai 2024
I followed the step-by-step instructions and my hair came out darker than I expected
I'm not happy with this color. I prefer my hair to be lighter. The medium golden just didn't work.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laura K.
27. Mai 2024
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Disappointed
GESCHRIEBEN VON:
Laura K.
27. Mai 2024
My goal is to not have to color my hair every 2 wks to cover up new growth of gray hair. I wanted to go a little lighter in color in order to do this. However I was told this can't be done on previously colored hair. An option I had was to go lighter on roots. So I did. I followed every instruction down to every detail. I was so disappointed to get out of shower after coloring only to find either the color is way too light to cover my gray hair or that the color just didn't work because it looks as though I didn't color my hair at all and I see nothing but all over gray roots. Feels like I completely wasted my time trying this out.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kate D.
27. Mai 2024
|
Came out darker than hair was!
GESCHRIEBEN VON:
Kate D.
27. Mai 2024
I thought that I had ordered natural summer highlights,
I have ended up darker than I was before?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Victoria Ann S.
26. Mai 2024
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Very distraught after hair turned ginger.
GESCHRIEBEN VON:
Victoria Ann S.
26. Mai 2024
This was the first time I had used esalon and my hair had no previous colour. I wanted medium blonde, I did everything right but it turned ginger. I hate it.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lianet L.
26. Mai 2024
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No me cubrió lo que esperaba
GESCHRIEBEN VON:
Lianet L.
26. Mai 2024
Quería emparejar el color de mi cabello pero no lo logro o al menos no del todo
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Catriona M.
26. Mai 2024
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Worst colour ever!
GESCHRIEBEN VON:
Catriona M.
26. Mai 2024
Gets one star only for nice packaging and decent quality gloves. Other than that, the worst hair colour I have ever used! I asked for ginger - real carrot copper - I got browny, pinky purple. Avoid this product like the plague. Go to a professional or buy a well know brand that understand colour. This company clearly does not!
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Machelle B.
26. Mai 2024
|
Not the same
GESCHRIEBEN VON:
Machelle B.
26. Mai 2024
I’ve been using esalon color for 9 years, over the last couple years the color has changed. First it seemed that it would fade/washout very quickly and not color my white hairs, then I started to notice how red my hair seemed after the color had faded. As I have become less happy with the color I have been using it less and less. I now have 4 boxes to use. I hadn't been able to place it for a while but after coloring tonight I realized that my soft black color is actually more of a coppery brown? I have not changed my color preference so I am not sure why I’m getting a redish brown color?
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GESCHRIEBEN VON:
Melissa R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Claire W.
25. Mai 2024
|
Don’t risk it!
GESCHRIEBEN VON:
Claire W.
25. Mai 2024
Utterly devastated by the result. Had a professional hairdresser apply the colour for me, following the instructions to the letter. The two different colours provided for the roots and ends have resulted in the most appalling contrast. Waste of money! Waste of time and now left having to fork out more to rectify it! Cheers eSalon for royally ruining my hair.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Miri D.
25. Mai 2024
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Wrong colour
GESCHRIEBEN VON:
Miri D.
25. Mai 2024
Completely wrong colour, really unhappy with the way that it’s turned out. It’s too dark and it’s damaged my hair.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stephanie W.
24. Mai 2024
|
Decent
GESCHRIEBEN VON:
Stephanie W.
24. Mai 2024
I was impressed until my second wash. My roots are now lighter than the rest. It has only been about 2 weeks.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christine D.
24. Mai 2024
|
Pas efficace
GESCHRIEBEN VON:
Christine D.
24. Mai 2024
Bonjour,
J’ai fait ma couleur jeudi et j’ai laissé le temps qu’il fallait, j’ai rincer, et n’a pas fonctionné du tout, c’est comme si je n’avais pas fait de couleur. En plus le produit sentait très fort, le shampooing piqué les yeux, franchement très déçu. Je préfère encore prendre mes couleurs dans le commerce et je vais continuer, au moins elles sentent bon et y a un résultat . J’ai bien fait d’annuler mon abonnement, parce que c’est sûr je rachèterais pas, et je trouve cher pour une coloration qui ne fait pas son travail.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rocio U.
24. Mai 2024
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Very unhappy 😭
GESCHRIEBEN VON:
Rocio U.
24. Mai 2024
Not even close to my color 😭
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anni M.
24. Mai 2024
|
What in the world is this?
GESCHRIEBEN VON:
Anni M.
24. Mai 2024
If someone would please get in touch with me,I’d appreciate it.i just applied my latest box and it’s terrible.the roots and ends don’t color match at all. It’s awful. And I am going on vacation tomorrow. Guess I have to wear a hat all week. I uploaded a picture plus two Inspo pics for the next box that I hope will be free?
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Vangelina R.
23. Mai 2024
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No me funcionó. El peor color que he usado. Mi pelo está irrible
GESCHRIEBEN VON:
Vangelina R.
23. Mai 2024
Renunció al color. No quiero dañar más mi oelo
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elza F.
23. Mai 2024
|
Couleur
GESCHRIEBEN VON:
Elza F.
23. Mai 2024
Bonjour suite à ma commande pour ma couleur je suis déçu ça m'a rendu les cheveux assez rêches et c'est pas vraiment ce que je souhaitais voilà je retournerai à ma couleur habituelle
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
MEL D.
22. Mai 2024
|
My hair turn to be red
GESCHRIEBEN VON:
MEL D.
22. Mai 2024
My hair turn to be read and I am not sure why I am not able to cancel my order as I will not availbe to use this colour. Can you please help ?
I am trying call but no answer so far !
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GESCHRIEBEN VON:
Linda W.
22. Mai 2024
|
gold color
GESCHRIEBEN VON:
Linda W.
22. Mai 2024
Did not get complete coverage, for some reason I am still getting the gold color streak, not a lot like the time before but still have one. After one washing I have a lot of gold color. Would there be anything you can do to help this. I do not have any redish hair but i am getting a redish gold color. I always used the black/blue color for OTC.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica H.
21. Mai 2024
|
Roots
GESCHRIEBEN VON:
Jessica H.
21. Mai 2024
My color for my roots didn’t come out dark enough. I just look like I have hot roots.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Felecia D.
21. Mai 2024
|
DID NOT COLOR
GESCHRIEBEN VON:
Felecia D.
21. Mai 2024
DID NOT COVER GRAY! Never received my refund per guarantee then was charged 2 more times!!!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carol H.
21. Mai 2024
|
Difficult and not as described
GESCHRIEBEN VON:
Carol H.
21. Mai 2024
This was a hard application. I needed my husband to help. I won't use this versus the other all over coverage. I sent a message to Esalon about my concern, and they acknowledged my email, i still have not received a response. I expect a response will come after I post this .
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Claire S.
19. Mai 2024
|
Colour
GESCHRIEBEN VON:
Claire S.
19. Mai 2024
The 2nd set has hardly no plum in its nearly blk not happy
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carla C.
19. Mai 2024
|
Color
GESCHRIEBEN VON:
Carla C.
19. Mai 2024
Did not care for color at all. And dryness of hair
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Patricia W.
19. Mai 2024
|
First time user
GESCHRIEBEN VON:
Patricia W.
19. Mai 2024
I really wanted to be impressed. I followed the directions to a T. Gray coverage was not good on the temple area. Overall coverage was ok but not spectacular. My hair also is incredibly dry.so careful not to keep the product on longer than the reccomended time.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rosa C.
19. Mai 2024
|
Tried for time
GESCHRIEBEN VON:
Rosa C.
19. Mai 2024
I did my color on Friday, May, 17, later on that same day I can see grays. I followed the directions allowing for 30 minutes and adding water to the left over set and putting it on my hair as I rinsed off. Very disappointing since I wanted my hair dyed for my daughter upcoming wedding.
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Florence F.
18. Mai 2024
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Did not cover the grays
GESCHRIEBEN VON:
Florence F.
18. Mai 2024
I put the color into my hair following the same directions as before and the last application (done the same way) over half the grays were not covered. At the price for this color I’m not sure if I want to move forward.
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laura J.
18. Mai 2024
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poor gray coverage
GESCHRIEBEN VON:
Laura J.
18. Mai 2024
poor gray coverage. I left it for 50 min (longer than usual) but still there were many grays not covered:-(
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa M.
18. Mai 2024
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Not what supposed to be
GESCHRIEBEN VON:
Lisa M.
18. Mai 2024
This had a reddish tint to it. The solution was so dark. It was almost black, and it did not lighten my hair at all actually a deep brown bread.
I’m going to have to do something else with it right now
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Martha C.
17. Mai 2024
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el resultado no fue el esperado
GESCHRIEBEN VON:
Martha C.
17. Mai 2024
el color estuvo lejos de lo esperado. y la cobertura de canas no es 100%
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle P.
17. Mai 2024
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So unhappy
GESCHRIEBEN VON:
Michelle P.
17. Mai 2024
I set my account up and advised my natural hair colour. I wanted a bright,copper colour for my hair and I now have dark, dark browny red hair!!! It’s my daughter’s communion in 2 days and I can’t change it!!! Utterly devastated. I hate the color!! It’s nothing like I wanted.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kate F.
16. Mai 2024
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I have been trying to cancel this membership…
GESCHRIEBEN VON:
Kate F.
16. Mai 2024
Please stop sending me color sets!
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Summer J.
16. Mai 2024
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Colour not like the first, disappointed with results
GESCHRIEBEN VON:
Summer J.
16. Mai 2024
The first order gave me the intense copper I had requested but this order has left my hair looking flat and dull blonde. Not happy at all with the results.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jahan C.
16. Mai 2024
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The color didn’t came out.
GESCHRIEBEN VON:
Jahan C.
16. Mai 2024
Disappointed with the result cause I have not got the result as I expected it just can be seen slightly but not the colour I expected or the result. The packaging and preparation was good.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Suheil H.
16. Mai 2024
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Puedo cambiar de otro color
GESCHRIEBEN VON:
Suheil H.
16. Mai 2024
Puedo cambiar a otro color.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Octaviana M.
16. Mai 2024
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Waste of my money
GESCHRIEBEN VON:
Octaviana M.
16. Mai 2024
Did not worked on my hair. Did not colored my hair and no changed of my hair.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rita C.
16. Mai 2024
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No interested in the colors no more
GESCHRIEBEN VON:
Rita C.
16. Mai 2024
I am no longer interested in the colors
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marissa S.
15. Mai 2024
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Color do not last long
GESCHRIEBEN VON:
Marissa S.
15. Mai 2024
I have been noticing my color only last 1 wash and fade.
2 von 2 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alana H.
15. Mai 2024
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Waste of Money
GESCHRIEBEN VON:
Alana H.
15. Mai 2024
The price of shipping is outrageous! It says 3 days shipping but mine has always been late and my last shipment was over 2 weeks late!
Trying to get into contact with customer service is nearly impossible, I couldn't find a contact email on the website I had to google it and so far it's been 4 days with no response.
You don't get much colour either, the bottle will only do my roots each time. Honestly go to a hair dresser or coles for bottle dye, this will just let you down.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Heather L.
15. Mai 2024
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Was not happy
GESCHRIEBEN VON:
Heather L.
15. Mai 2024
I tried this 2 times and unfortunately it does not keep my hair black. It dies my roots to my natural color so I am completely confused. I thought maybe I did something wrong but nope. It is not for me
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle M.
14. Mai 2024
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Poor customer service, impossible to cancel
GESCHRIEBEN VON:
Michelle M.
14. Mai 2024
I did not use the initial colour I was sent, deciding instead to go to a salon to get my hair coloured. This company auto shipped a second order despite never asking for this. I tried calling to cancel but the line provided was not in use. I tried emailing but have not received a response so I've been charged and received shipment of a second order which I have no intention of using. This is very frustrating. I'm annoyed to be out of pocket but also annoyed at the waste of having to throw this out unused. I would give no stars if possible but unfortunately it isn't.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rimpault L.
14. Mai 2024
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Pas assez de coloration
GESCHRIEBEN VON:
Rimpault L.
14. Mai 2024
Pas assez de coloration. Service client injoignable.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nicola C.
14. Mai 2024
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Haven't received it
GESCHRIEBEN VON:
Nicola C.
14. Mai 2024
Sent a message in and still haven't received it
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Hadeel K.
13. Mai 2024
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Gray hair coloring wasn't what you expected?
GESCHRIEBEN VON:
Hadeel K.
13. Mai 2024
I was disappointed after my hair color was not colored. I am sad. I was expecting something better
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cindy D.
13. Mai 2024
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Cannot get color right
GESCHRIEBEN VON:
Cindy D.
13. Mai 2024
I’ve used this product twice, at the recommendation of the esalon colorists, very disappointed as my roots ( dirty blonde hair) have come out an orangish brassy color. Not sure how I can fix this myself, will likely require an expensive trip to the salon.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jillian T.
13. Mai 2024
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Color was not at all what I expected....
GESCHRIEBEN VON:
Jillian T.
13. Mai 2024
Color was very different from what I expected it to be.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Boyana D.
12. Mai 2024
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kind of covered grays
GESCHRIEBEN VON:
Boyana D.
12. Mai 2024
Didn't cover my grays fully - they are now lighter reddish colour. Not impressed, unfortunately
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
MaryKendalyne G.
12. Mai 2024
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I am not a flipping redhead
GESCHRIEBEN VON:
MaryKendalyne G.
12. Mai 2024
I have written and written, and still you are convinced you will make me a red head. I’m done! You all need to LISTEN to customers or you will lose them!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christine K.
12. Mai 2024
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Same exact color as before.
GESCHRIEBEN VON:
Christine K.
12. Mai 2024
Sorry, there was no change in my color after using my last color set after requesting more red. Helps that you do not disclose what is sent thus , like the “Emperors New Clothes” we think it is different. It was not. I requested more red. More questions should have been asked.
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rita M.
12. Mai 2024
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Got it wrong
GESCHRIEBEN VON:
Rita M.
12. Mai 2024
Followed tie directions carefully and the color was a dark brown mass. No dimension of color or shine.
I washed it twice and got out some of the dark and unflattering mass but at least another wash until it looks like hair.
Very disappointed.
Please cancel future orders. I am no longer a customer!
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angela F.
11. Mai 2024
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Too brassy
GESCHRIEBEN VON:
Angela F.
11. Mai 2024
When selecting my color, I noted to the "hair care persons" that my hair held a lot of red and I usually go with the cool ash colors. I didn't get that but tried it anyway. I didn't like it at all and had to buy toner elsewhere to get rid of the brassy yellow blonde.
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GESCHRIEBEN VON:
Melissa R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Brunilda G.
11. Mai 2024
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Disappointed & dissatisfied in the color hair provided.
GESCHRIEBEN VON:
Brunilda G.
11. Mai 2024
I actually just used my first purchased of hair color. My sister did my hair & it turned out back to my normal color of dark brown. My color was chosen to be muhagony copper. Does not look at all muhagony or copper at all. Also I was charged on my April bill $38. When it was supposed to be $28.00, why? It's part of why I canceled my subscription with you. Mind you I did it before I did my hair color. Now there's 2 reason why I won't go back. I wanted some kind of muhagony or burgundy color. Auburn looks nice on me ( light) the picture I sent of me had some Lind of red in it. It was not dark brown. I would like a refund or try to get a better color choice for me & not charge me for it.
Thank you for hearing me out,
Brunilda Gonzalez
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
donna P.
10. Mai 2024
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way too expensive
GESCHRIEBEN VON:
donna P.
10. Mai 2024
this was very expensive for what it delivered. I received 2nd box and have no idea how to return, no links on website easily accessible to do so??
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cheryl M.
10. Mai 2024
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Permanent Hair Colour Set Colour: Medium Blonde Strawberry 8GC
GESCHRIEBEN VON:
Cheryl M.
10. Mai 2024
This colour was, I thought, OK at first but people have said it's far too bright for me.
Also, it fades after a couple of washes with my roots coming through too quickly.
Therefore I would like to cancel any future orders and unsubscribe.
Cheryl Mason
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary
9. Mai 2024
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Spend the money at the salon!
GESCHRIEBEN VON:
Mary
9. Mai 2024
The color I ordered was light brown... This turned my hair RED! 😡 I now have to spend hundreds at my hair salon to get the red out of my hair and the color I wanted.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nicoleta C.
8. Mai 2024
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Service catastrophique
GESCHRIEBEN VON:
Nicoleta C.
8. Mai 2024
Je n'ai pas encore reçu ma coloration commandé le 11 avril.
Pas de réponse à mon email non plus.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Silvi H.
8. Mai 2024
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colour set
GESCHRIEBEN VON:
Silvi H.
8. Mai 2024
Unfortunately, the colour you sent me did not take at all. I first carried out a strand test, which showed no change in colour. Then I tried another on a different part of my hair, leaving it on for much longer to see if it would take at all, but there was no result whatsoever. Can you please let me know why that may have happened? regards, Silvi
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Therese M.
8. Mai 2024
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Poor poor quality
GESCHRIEBEN VON:
Therese M.
8. Mai 2024
Discontinuing my future order seems impossible. This is a scam and fraud.
1 von 2 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Beth
8. Mai 2024
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Did you change the ingredients? Strong smell/harsh chemicals...unusable
GESCHRIEBEN VON:
Beth
8. Mai 2024
I am so sorry and saddened to have to write this review...I have had only good experiences with esalon for several years, now..is there a new mix of chemicals in my recent order? This blend has a much stronger smell of chemicals and when I applied it t my skin in immediately became irritated. I can not use it. Please let me know if you have changed anything and how we can resolve this. Thank you.
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GESCHRIEBEN VON:
Melissa R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Thekid
8. Mai 2024
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Not enough coverage
GESCHRIEBEN VON:
Thekid
8. Mai 2024
Results are not worth the money.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Debra D.
8. Mai 2024
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Didn't cover my grey for long
GESCHRIEBEN VON:
Debra D.
8. Mai 2024
Two weeks and the grey was showing. Also made my scalp itchy.
I have cancelled my order, but still you have processed it and it's on it's way. I will now have to find a blonde and gift them the kit as I have had to return to my hairdresser for her to sort my hair out, plus the pharmacy to sort out my itchy scalp.
Lesson learnt leave your hair to the professionals.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Barb L.
7. Mai 2024
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Faded very quickly
GESCHRIEBEN VON:
Barb L.
7. Mai 2024
Hello,
I usually have really good luck with your product, however this time the color faded off my gray very quickly. Also, I noticed on the set that was shipped May 5th, is going to my old address in Montana. Everything under my account says my address in Idaho though. Yikes!
Thank you.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Customer A.
7. Mai 2024
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did get any color
GESCHRIEBEN VON:
Customer A.
7. Mai 2024
I followed all the steps and used both 2 bottles but still didn't get any color. didn't even change colors of the gray hair . I was super excited and super hopeful for this color. but sadly I am disapointed
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nancy B.
6. Mai 2024
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Too Dark and damaged my hair
GESCHRIEBEN VON:
Nancy B.
6. Mai 2024
Color is too dark and I found it damaged my hair.
I thought I cancelled my account but eSalon still sent me a package this week of color that is too dark for me.
At minimum, if eSalon is going to force color on me, you could have adjusted it after I said it was too dark the very first time.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Michelle F.
6. Mai 2024
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hate it
GESCHRIEBEN VON:
Michelle F.
6. Mai 2024
Not at all what I expected. hate my color. It is darker and red. and spent extra for a blonde neutralizer for no reason. I am Extremely disappointed. Definitely not a dark blonde ash.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Hayley H.
6. Mai 2024
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Terrible
GESCHRIEBEN VON:
Hayley H.
6. Mai 2024
Made my hair super brassy.. waste of money
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sarah H.
4. Mai 2024
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Color came out dull
GESCHRIEBEN VON:
Sarah H.
4. Mai 2024
I love this product but feel that the latest batch I got home were a bit to dull in its color.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary C.
4. Mai 2024
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Sorry it didn't work for me
GESCHRIEBEN VON:
Mary C.
4. Mai 2024
I have a lot of gray and this did not cover any of it but most of all the color was very light almost white blond no real golden color at all. I followed the instruction exactly, 30 minutes after the full 4 sections were covered, but the color either didn't take or somehow I got the wrong color. Nothing golden, or blond about the finished product on my hair. My suggestion is to go darker then you might think you want and maybe that will work. I am sorry it didn't work since I don't have a salon appointment for another month, so I have to just live with this look.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth D.
3. Mai 2024
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Not covering gray
GESCHRIEBEN VON:
Elizabeth D.
3. Mai 2024
This does not cover my gray at all. The drugstore box dye worked much better than this
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kelley F.
3. Mai 2024
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Couldn't tell I colored my hair
GESCHRIEBEN VON:
Kelley F.
3. Mai 2024
My hair is brown and I dye it blue black twice a year. After I used esalon hair dye, I couldn't even tell I had dyed my hair. All my roots were still brown and it could not have been blue black because the ends of my hair was the dull black it was before I used the hair dye. I could have sworn I canceled the subscription but they drafted my account at 5:30 this morning but I was told it was already shipped and I would have to wait and refuse the package/send it back and wait on them to get it back and process before they would refund my money. If u cancel your subscription, u might want to double check and make sure ur cancelation was completed. I'm going back to store bought dye. Never had a problem with store bought dye.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sara L.
3. Mai 2024
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Color way darker than expected
GESCHRIEBEN VON:
Sara L.
3. Mai 2024
I was hesitant to start dying my hair because I never had before and I liked my natural color. I attempted to get as close to my hair color as possible and asked my friends their opinion and they all said medium brown was closest to my hair color. It took me a couple of months to but the bullet and dye my hair. The color looks to me like the darkest brown, not medium at all. I’m disappointed in how off it looks from the photo in the color finder. The positive is that my hair feels amazing. I thought my hair would feel more brittle after dying it, but it actually feels healthier than before.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tracey L.
2. Mai 2024
|
Tried to cancel order
GESCHRIEBEN VON:
Tracey L.
2. Mai 2024
I am very disappointed with this company,I cancelled my order twice and both times it has been ignored ali have just been charged nearly £28 again something I cannot afford.
How the hell do you manage to confirm a cancellation I'm sick of this
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Fiona M.
2. Mai 2024
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Its ok
GESCHRIEBEN VON:
Fiona M.
2. Mai 2024
I dont like the colour on my roots, its quite an orange tone there when light shining on it, but the rest of my hair colour looks ok. I dont think i would use this colour again. Maybe a different tone needed
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Brandy H.
2. Mai 2024
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Terrible color adjustment
GESCHRIEBEN VON:
Brandy H.
2. Mai 2024
My hair is dark brown but not black. My hair has an orangish-red tint to it after the color was used. The gray is covered but I do not like this adjustment.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Hayet F.
1. Mai 2024
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Coloration
GESCHRIEBEN VON:
Hayet F.
1. Mai 2024
La coloration pas bien
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marie O.
1. Mai 2024
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Not satisfied
GESCHRIEBEN VON:
Marie O.
1. Mai 2024
This time wen I purchased my colour I thought it was way to dark for my completion. The colour was darker than previous time . I was more auburn than copper. But on a plus side I love the tint. I feel my colour has faded faster this time only done 3 weeks.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cinthya A.
1. Mai 2024
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Ma coloration
GESCHRIEBEN VON:
Cinthya A.
1. Mai 2024
Je voudrais ajuster ma coloration car trop foncé
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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