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GESCHRIEBEN VON:
Brenda G.
5. November 2024
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Not working
GESCHRIEBEN VON:
Brenda G.
5. November 2024
I tried your product and it isn't working on my hair. My hair was brown two weeks after I used it.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Liliya M.
5. November 2024
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My hair is ruined
GESCHRIEBEN VON:
Liliya M.
5. November 2024
Now my hair is in nasty dark brown color..... thats the worst color I ever had.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maura G.
5. November 2024
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This product is no good
GESCHRIEBEN VON:
Maura G.
5. November 2024
I left the color on my roots for 30 over 30 minutes. It didn’t take. Now my biggest challenge is figuring out how to cancel my subscription!!!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Blanca S.
5. November 2024
|
Grays
GESCHRIEBEN VON:
Blanca S.
5. November 2024
I love the color, but it’s not covering my grays. Any suggestions? Do I need to try a different color?
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diana S.
4. November 2024
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Horrible Colour
GESCHRIEBEN VON:
Diana S.
4. November 2024
i used this product years ago...loved it unfortunately this time it turned my hair brown which it has been red for 15 years...
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Miranda B.
3. November 2024
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Careless company with exploding products!
GESCHRIEBEN VON:
Miranda B.
3. November 2024
I ordered black hair dye for all my hair. I was unknowingly sent 1 black bottle & 1 golden light brown bottle. So a week before my vacation i ended up with golden brown roots & top of head with very black waist length hair. Wanted it all to be black. & this was not my first time coloring before. Also before I could even finish getting all the color in, the roots bottle explodes all over my bathroom wall, counter, door, floor & myself from the waist down. I will never be ordering from esalon again!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Irina K.
2. November 2024
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Disappointed
GESCHRIEBEN VON:
Irina K.
2. November 2024
Nice service but it does not cover my grey hair
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maria R.
31. Oktober 2024
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Retiro
GESCHRIEBEN VON:
Maria R.
31. Oktober 2024
Buenas tardes, deseo cancelar mi suscripción total y permanentemente, existen otros productos en el mercado por los que no debo esperar más de 15 días par pintar mi cabello
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anne Marie G.
30. Oktober 2024
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Trop foncé
GESCHRIEBEN VON:
Anne Marie G.
30. Oktober 2024
Je me suis aperçue que la couleur est trop foncée par rapport à ma couleur naturelle et on m'a fait plusieurs fois la remarque .
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Danieh A.
30. Oktober 2024
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Bad result
GESCHRIEBEN VON:
Danieh A.
30. Oktober 2024
I am not happy with the results! Gray hair is still showing
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kelly D.
28. Oktober 2024
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Fail
GESCHRIEBEN VON:
Kelly D.
28. Oktober 2024
Did not cover my gray hair
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christy Lee F.
27. Oktober 2024
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Damaged both times.
GESCHRIEBEN VON:
Christy Lee F.
27. Oktober 2024
923770 order was.damaged.just like the first. Have pics
601.395.5005
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ronnie K.
26. Oktober 2024
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Color made roots slightly orange
GESCHRIEBEN VON:
Ronnie K.
26. Oktober 2024
The color made my roots slightly orange looks awful
2 von 3 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stella Y.
26. Oktober 2024
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Color is fine, but my skin reacted
GESCHRIEBEN VON:
Stella Y.
26. Oktober 2024
For some reason, I have itchiness on my skin - hairline.
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa G.
26. Oktober 2024
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Poor coverage
GESCHRIEBEN VON:
Lisa G.
26. Oktober 2024
Couldn't tell I even colored my hair. Very disappointed.
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tatiana A.
25. Oktober 2024
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No dio el color de antes
GESCHRIEBEN VON:
Tatiana A.
25. Oktober 2024
Me opaco el color rojo qué me dio el anterior qué si me quedo perfecto este me oscureció el color totalmente y mis raíces naturales negras no me hagarron color del todo.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anna H.
25. Oktober 2024
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Nice colour, but doesn't work on my white
GESCHRIEBEN VON:
Anna H.
25. Oktober 2024
Great product, unfortunately it doesn't seem to cover my white well which is a shame as box colours from other manufacturers does, though they don't last either. The colour is lovely, but a lot Darker than I wanted.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Julie L.
24. Oktober 2024
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Didn't work
GESCHRIEBEN VON:
Julie L.
24. Oktober 2024
My grays must be resistant to this color line. It didn't take. The odor is so strong, I had to shower with the shower door open and a fan in the bathroom. I'm sorry.
1 von 2 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kathleen M.
24. Oktober 2024
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Color change
GESCHRIEBEN VON:
Kathleen M.
24. Oktober 2024
The 1st shipment that I received the color was great. The 2nd shipment which was supposed to be the same came out black. I don’t even know what to do with this color. I am going to have to pay a stylist a lot of money to fix this. I’m canceling my shipments.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Trista H.
23. Oktober 2024
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This order was horrible
GESCHRIEBEN VON:
Trista H.
23. Oktober 2024
The combination of this dye and the light set completely fried my hair and turned it damn orange!!!!!! Every other order I’ve gotten was great, but not this one!!!! That’s enough to make me never want to come back again!!! So mad!!!!!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandi S.
23. Oktober 2024
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2nd Order messed up
GESCHRIEBEN VON:
Sandi S.
23. Oktober 2024
The is the second order in a row. No damage to the box but my developer is now all over the box upon arrival. I love the color of your products but I don’t want to order from here anymore. It is a waste of money, I can’t use your product.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennie V.
23. Oktober 2024
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Too dark color
GESCHRIEBEN VON:
Jennie V.
23. Oktober 2024
The color is too dark
A medium ash blonde or a color slightly lighter then that.
Don't look good with this color
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amanda B.
22. Oktober 2024
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Modified formula for better gray coverage
GESCHRIEBEN VON:
Amanda B.
22. Oktober 2024
The root formula seemed the same but the ends formula was VERY STRONG SMELLING. I feel like the gray coverage was the same as last time (not ideal) but I can tell effort is being made to cover the stubborn gray in my root area.
Maybe double check and make sure the modifications were made to the right portion..?
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kaylea E.
21. Oktober 2024
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Hair color
GESCHRIEBEN VON:
Kaylea E.
21. Oktober 2024
Didn’t work on my hair at all !nothing was dyed. Very disappointed
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Madison K.
21. Oktober 2024
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Incorrect color description
GESCHRIEBEN VON:
Madison K.
21. Oktober 2024
My natural hair color is light blonde. I purchased the Dark Blonde 7.1 color. It looks like a light brown. The color I received and dyed my hair with was the exact same as my natural hair color. I had people even ask if I lightened my hair. Extremely unhappy with the product and will not purchase again.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jane T.
19. Oktober 2024
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Nope
GESCHRIEBEN VON:
Jane T.
19. Oktober 2024
Turned my gray hair to a dark cherry mess.
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Allison J.
18. Oktober 2024
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No change AT ALL!
GESCHRIEBEN VON:
Allison J.
18. Oktober 2024
This did not change my color at ALL! Just made my hair look more dull and dry. So disappointed.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth G.
18. Oktober 2024
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Didn’t cover grays
GESCHRIEBEN VON:
Elizabeth G.
18. Oktober 2024
I was excited to try this hair color but I was disappointed that it didn’t cover my grays.
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Frances M.
18. Oktober 2024
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Horrible
GESCHRIEBEN VON:
Frances M.
18. Oktober 2024
I have a few boxes under my sink , I wanted simple black and this made my hair black with brown spots went back to Sally’s to buy what I use to and fixed it’s
Canceling subscription has been a hard process
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Judith B.
15. Oktober 2024
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Definitely not ash blonde
GESCHRIEBEN VON:
Judith B.
15. Oktober 2024
Turned my roots a coppery orange. I had indicated in my order that my hair pulled red. That was either missed or not taken into consideration when compounding my formula. I did report this and customer service issued a credit for another kit. If this one meets the same results, I will go back to the $10 boxed color that gave a better result.
1 von 2 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diana g
15. Oktober 2024
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El color no era lo que yo habia pedido fue un total fracaso
GESCHRIEBEN VON:
Diana g
15. Oktober 2024
For me personally, it went badly, I cannot deny that the dye leaves your hair soft and after one wash it does not go away anymore, but the color they sent me is very far from being an ash copper, the hair has turned out 3 colors and dye on part of the hair fell out the first time, it has been a total failure
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GESCHRIEBEN VON:
Pearl S.
15. Oktober 2024
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did not cover my grey
GESCHRIEBEN VON:
Pearl S.
15. Oktober 2024
disappointed. This did not cover my grey
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
NatalyH
15. Oktober 2024
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Wrong color
GESCHRIEBEN VON:
NatalyH
15. Oktober 2024
Very disappointed with my purchase. I received regular brown color not one I pick up on site. Going to change color for my favourite without e -salon
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mom2twins0626
15. Oktober 2024
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Takes forever to ship
GESCHRIEBEN VON:
Mom2twins0626
15. Oktober 2024
Ordered on October 2nd, which is when my credit card was charged. My shipment was started a week later on October 9th. Still waiting as of October 15th. Not happy!
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emilie P.
14. Oktober 2024
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Nul . Colis Arrivé percé
GESCHRIEBEN VON:
Emilie P.
14. Oktober 2024
Les produits sont éclatés.
Ça coule de partout
Inutilisable
Quelle déception
La livraison est déjà très longue. Mais autant d'attente pour rien ..
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nicole T.
14. Oktober 2024
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Medium blonde is to orange on me
GESCHRIEBEN VON:
Nicole T.
14. Oktober 2024
Still very orange -i have decided not stop using the products and go back to the salon.
1 von 2 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jody K.
14. Oktober 2024
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repeatedly tried to changed colour
GESCHRIEBEN VON:
Jody K.
14. Oktober 2024
I keep getting shipments, and more things added. This is despite my repeated attempts to at first change my colour, then cancel. Last shipment was leaking all over the box.
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karla B.
12. Oktober 2024
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Bueno
GESCHRIEBEN VON:
Karla B.
12. Oktober 2024
Me gustó el resultado, pero no fue el color que esperaba, solo que doy crédito a que mi cabello quedó con brillo y movilidad nada de resequedad. No logré el color deseado pero me gustó la formula.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Houda S.
12. Oktober 2024
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Déçue
GESCHRIEBEN VON:
Houda S.
12. Oktober 2024
Bonjour,
J’ai demandé à obtenir un chocolat et j’ai obtenu un noir profond.
Je suis extrêmement déçue du résultat.
Comment puis je rattraper ma couleur svp.
Cordialement
Mme safraou Houda
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stacey C.
11. Oktober 2024
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Not what I asked for
GESCHRIEBEN VON:
Stacey C.
11. Oktober 2024
You don’t go to a salon ask one colour and then get a different one so not sure why you thought you could do the same? Not only was the colour not what I asked for but it didn’t cover what I had unfortunately I didn’t realise I was in a subscription until too late but have now cancelled suggest in future you send what people ask and want not what you think
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Pam P.
11. Oktober 2024
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Color is too light..
GESCHRIEBEN VON:
Pam P.
11. Oktober 2024
I need color changed to a bit darker…the second order was dull and too light and felt like a semi permanent…
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tammara J.
10. Oktober 2024
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Second time I requested a color adjustment
GESCHRIEBEN VON:
Tammara J.
10. Oktober 2024
My color was changed and I provided specific instruction including the actual percentages of each color I wanted and for the second time I received the wrong color. Extremely dissatisfied! Cancelling and going to a hair dressor.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anna M.
9. Oktober 2024
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The colour didn’t cover grey
GESCHRIEBEN VON:
Anna M.
9. Oktober 2024
The colour didn’t cover grey. It shipped automatically after months to the wrong address and I still can’t cancel the subscription.
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mallory M.
9. Oktober 2024
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Not the color I wanted
GESCHRIEBEN VON:
Mallory M.
9. Oktober 2024
I really wanted to like this service as it’s very expensive to go to a salon nowadays, but the customer service and quality is not what I hoped it would be. I reached out asking if there was a place I could upload inspiration pictures to so my stylist could see what I was wanting. I unfortunately got an automated response saying to upload pictures of my current hair, which I had already done. I figured I would just go for it and see how it turned out without inspiration photos, but it’s not at all what I wanted. The idea of this service is great, but I see problems with the execution. I would rather save up my money and get it professionally done to ensure it’s going to look the way I want it to.
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GESCHRIEBEN VON:
Melissa R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ella B.
9. Oktober 2024
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Wrong colour
GESCHRIEBEN VON:
Ella B.
9. Oktober 2024
I love the actual brown however I specifically said that my hair takes to red tones and wanted that counteracted yet my hair has now become very red which was the exact opposite of what I wanted. This makes me a lot more unsure of this company.
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melinda P.
9. Oktober 2024
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Awful
GESCHRIEBEN VON:
Melinda P.
9. Oktober 2024
Not only was my color way too dark, they wouldn't even fix it. I just got an email stating I didn't send pic so they cannot help. I did send a pic and still received ZERO HELP!
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Adriana M.
8. Oktober 2024
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No me cubrió las canas
GESCHRIEBEN VON:
Adriana M.
8. Oktober 2024
Desafortunadamente lo único que quedó con tinte fue mi cuero cabelludo. Las canas no se cubrieron y lo peor es que de enfrente se ve rojizo y el resto negro.
No volvería a comprarlo. El cabello quedo super reseco.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Teea
8. Oktober 2024
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High hopes
GESCHRIEBEN VON:
Teea
8. Oktober 2024
Covers greys well but the colour faded quickly and was much darker than requested. It is difficult to maintain copper, but I expected a better lasting colour. I sent a request to change my colour as it was more red/brown than copper on my hair colour (even though I had sent photos of my hair colour prior); however, my account does not show any adjustments have been made to my colour and the next batch is on its way.
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christine S.
8. Oktober 2024
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Fiery dark red result
GESCHRIEBEN VON:
Christine S.
8. Oktober 2024
I normally use ammonia free hair dye like Herbatint or Naturlique. I decided to try esalon as colours look vibrant. The dye smells like ammonia-containing, damaged my hair and turned red, needed to colour with a different brand to be able to go out.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Valori G.
8. Oktober 2024
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Doesn't work
GESCHRIEBEN VON:
Valori G.
8. Oktober 2024
I purchased this off Instagram, I should have known better, but thought I would give it a try. I followed the directions, applied to my roots, and even though it went on very dark and I was worried, it did absolutely nothing to my hair. A huge waste of my time and money.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Gypsy J.
8. Oktober 2024
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Color
GESCHRIEBEN VON:
Gypsy J.
8. Oktober 2024
I like the product but needed a blonder look
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle D.
7. Oktober 2024
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Nice colour, not so good for grey coverage
GESCHRIEBEN VON:
Michelle D.
7. Oktober 2024
The colour is lovely but unfortunately my greys still show. I followed the instructions and coated the areas that needed it. I will go back to box dye, cheaper and covers my grey!
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rebecca R.
7. Oktober 2024
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Too dark
GESCHRIEBEN VON:
Rebecca R.
7. Oktober 2024
Color ended up a lot darker than planned
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rhonda S.
7. Oktober 2024
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Scam
GESCHRIEBEN VON:
Rhonda S.
7. Oktober 2024
It did not color my hair and I did everything step by step. Wow just wow
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Klaudia S.
6. Oktober 2024
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Waste of time
GESCHRIEBEN VON:
Klaudia S.
6. Oktober 2024
First box I had the colour came out way too dark. That was May this year. Ok, no biggie I thought. They have free colour adjustment. So that's what I did, I asked for more copper, lighter shade. Less brown, earthy, more vibrant. Simple enough, right?
Except I waited 5, YES FIVE, months for that "colour correction" set. I just did it today. Nothing's changed. They literally sent me the same stuff as before. I haven't coloured my hair in between, to be able to certainly get the colour I wanted.
Yup, not going to happen apparently. I'm going to box colour. Smells more of ammonia, but at least I don't have to wait 5 months and come out with a wrong colour. Gingers beware! Unless you want your hair brown. Then you are in the right place.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Naomy F.
5. Oktober 2024
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Not the color I wanted.
GESCHRIEBEN VON:
Naomy F.
5. Oktober 2024
I was wanting to go from dark brown to black and it never went black.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diane D.
4. Oktober 2024
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Custom color
GESCHRIEBEN VON:
Diane D.
4. Oktober 2024
The color is perfect but for the price the color should last longer!
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sarah S.
4. Oktober 2024
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Poor grey coverage
GESCHRIEBEN VON:
Sarah S.
4. Oktober 2024
I was very disappointed with the grey coverage of this permanent color. Color performed more like a semipermanent rather than permanent which I selected to ensure grey coverage. This product covered only about 25% of my grey with the other 75% transparent and clearly visible. The color was ash, however, the ash tone is not present the color was a copper/redish tone.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stephanie M.
3. Oktober 2024
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Orange roots
GESCHRIEBEN VON:
Stephanie M.
3. Oktober 2024
The colour didn’t do anything to my hair and gave me orange roots and I still have brown hair…
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Leah J.
3. Oktober 2024
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Wrong color
GESCHRIEBEN VON:
Leah J.
3. Oktober 2024
It wasn't the color I had chosen the products good just didn't turn out right.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lianne J.
3. Oktober 2024
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Good colour poor grey coverage
GESCHRIEBEN VON:
Lianne J.
3. Oktober 2024
Dyed hair and after first wash greys already showing so very disappointed
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer P.
3. Oktober 2024
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too dark
GESCHRIEBEN VON:
Jennifer P.
3. Oktober 2024
I like the first color, I wanted it readjusted to cover the grays better. I dont like this color at all. I'm trying to steer away from such a dark tone but this went to just black
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sabrina L.
1. Oktober 2024
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Trop foncée.
GESCHRIEBEN VON:
Sabrina L.
1. Oktober 2024
Je vous demande plus clair et rouge éclatant.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Patricia D.
1. Oktober 2024
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Color didn’t cover grays
GESCHRIEBEN VON:
Patricia D.
1. Oktober 2024
The package and the presentation outstanding, a beautiful color but didn’t cover the grays. I followed the instructions as noted but it didn’t work.
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cecile P.
30. September 2024
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décue
GESCHRIEBEN VON:
Cecile P.
30. September 2024
couleur qui ne tient pas impossible de joindre le service client vente abusive
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sindhoo O.
30. September 2024
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It damaged my hair so badly
GESCHRIEBEN VON:
Sindhoo O.
30. September 2024
Color was good but my hair was so damaged I would rather never apply this to my hair again.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Judith G.
29. September 2024
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Colour change
GESCHRIEBEN VON:
Judith G.
29. September 2024
My colour was almost the same as my natural colour but over the following weeks it turned a ginger shade which is most unpleasant & will take months to grow out. No mention of this happening was made when I purchased. I would never have used the product had I known. No warning was given.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kailey M.
29. September 2024
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Came out light red
GESCHRIEBEN VON:
Kailey M.
29. September 2024
I did this on virgin hair with highlighted ends. Instead of medium blonde I got a light copper red on the virgin hair and something like medium-ish blonde on the tips. Problem is it looks gross- roots aren’t supposed to be warmer/lighter than the ends. I followed the instructions and did the ends last, but seeing how awful it looks on the virgin part- the majority- makes me think whoever mixed the color (Samantha) just picked the wrong color. So frustrating. I do not recommend and I’m definitely not coming back. I need to book a real salon appointment now to fix this.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Danielle S.
28. September 2024
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Couleur
GESCHRIEBEN VON:
Danielle S.
28. September 2024
Couleur trop foncée
Et je ne veux plus recevoir de couleur de e salon !
Merci de me desabonner
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessi C.
28. September 2024
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Wrong Shade
GESCHRIEBEN VON:
Jessi C.
28. September 2024
I order a medium blonde copper color. What I got was a dark violet red color, I had to go to my hairdresser to get some of it stripped out. Would've had better luck going to Sally's and getting color from them.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jesse A.
27. September 2024
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Incredible presentation but mixed results
GESCHRIEBEN VON:
Jesse A.
27. September 2024
So, I will preface this by saying it was fully my own fault for misunderstanding what colour I'd receive based on how dark my base hair was, but it is true that I wasn't satisfied at all by it. When I contacted customer service to express this, not only were they incredibly reasonable but upheld their colour guarantee promise and listened to all of my concerns. I do intend to try this product again and will most likely review then to confirm my thoughts, but solely based on this experience I would just want to inform anyone with about medium brown hair that this shade (medium brown red copper) will be very very subtle on you. Perhaps that's what you're looking for, but I truly just wanted to have a brighter red copper shade, which is why this is 3 stars. The packaging was as beautiful and well organised as the adverts suggest, the smell of the product was much milder than box dyes I've previously used and the texture of my hair did generally feel brilliant after. If you're scared of trying, definitely do give it a go but don't feel afraid to contact them concerning exactly what you want.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tammy B.
27. September 2024
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Not as expected
GESCHRIEBEN VON:
Tammy B.
27. September 2024
Don’t like the colour and the dry feeling it gives my hair. Also not happy that Klarna is showing that a payment is due for next colour when I have paused my plan and would like it cancelled altogether
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Isabel S.
27. September 2024
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Queja de producto
GESCHRIEBEN VON:
Isabel S.
27. September 2024
Yo solicité un nuevo color de tinte para mi cabello no para mis raíces, el producto que recibí es castaño oscuro cobrizo, mi color actual es chocolate, pinte mi cabello y me quedó el mismo tono en las raíces es decir negro, el resto de cabello use el color reavitalizante, y me quedó unas partes rojizas en el frente y el resto negroooooo…..!!! Mis raíces igual están negras igual que antes, me parece súper injusto que me quede el cabello así, además me dicen que me envían solo tinte para mis raíces y el resto de cabello ????? Nunca solicité solo para raíces yo quería un nuevo cambio para todo el cabello, de hecho pedí más producto para TODO el cabello no solo para raíces, ese tono no es de mi cabello como para pintarme solo las raíces aparte me pinté y está negro mismo, con la diferencia que mechones a los lado está rojo!!!!. Solicito una devolución completa de mi dinero y quiero devolver el tinte adicional que pedí pensando que era para cabello completo, no raíces.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kat B
26. September 2024
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Wrong color
GESCHRIEBEN VON:
Kat B
26. September 2024
I asked for a lighter hair color because my hair always lightens during the summer. Turns Strawberry Blonde. It now is a true COPPER PENNY color, shiny and very pretty, but certainly not LIGHT, not Blonde, not Strawberry. Nothing like what I wanted. I am seriously disappointed in eSalon for the first time!!! I asked for a LIGHTER color! I’m not happy at all.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carrie B.
25. September 2024
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Unhappy with how the color turned out
GESCHRIEBEN VON:
Carrie B.
25. September 2024
I tried esalon because my sister has been using it for quite some time and likes it a lot. If you want a normal shade of hair then I'm sure esalon is fine. However, I was definitely looking for something more vibrant and had uploaded a picture to show my faded, brighter copper color. From the choice of esalon's pictures online it looked like my choice would match the roots I currently had and that I choose a bright enough color. However, my first warning that I would not like the result should have been the email from the colorist saying they wondered if I wanted to go even lighter because they were afraid the color I choose was too dark??? I said I would like the lightest copper possible based on the example I uploaded. The result was my hair went to DARK COPPER instead of light copper and even though the company offered me a free color because I didn't like how my hair turned out I have to strip this color out of my hair because I cannot use a lighter color as it currently is. Now I would like to say that the dark copper is a nice shade, and I've received a lot of compliments, but it is not what I wanted. I believe the colorist didn't include the right developer to lift my color more. The lady that used to do my hair used a higher developer. I know this for a fact because she told me and my color was much more vibrant/bright. She stopped doing hair which is why I decided to try this company.
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Leslie S.
24. September 2024
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Won’t wash out
GESCHRIEBEN VON:
Leslie S.
24. September 2024
I liked how easy it was to order a customized color and the cute packaging. The color was more or less what I wanted.
I got a demi permanent which is supposed to wash out after 24 washes.
However, it’s been 80 + washes using mostly clarifying shampoo, and my hair isn’t back to what it was. I’m pretty sure it’s permanently stained now which is not at all what I expected or wanted.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Fabien T.
24. September 2024
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Nul nul
GESCHRIEBEN VON:
Fabien T.
24. September 2024
La couleur ne tiens pas, au 1 er lavage la couleur a totalement dégorgé je suis passé de rouge foncé a du rose rouge voir orange clair a certain endroit !!
Je ne conseille pas du tout. J'ai envoyé un mail il y a presque 3 semaines et zéro nouvelle.
Je vais devoir aller chez le coiffeur pour trouver une solution et cela va me coûter bien plus cher...
Bref a fuir.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
theresa B.
23. September 2024
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terrible
GESCHRIEBEN VON:
theresa B.
23. September 2024
my last one here was way to black and burnt my head I have burn bumps all over the place I amnot happy at all I want a refund for this one .
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carly S.
23. September 2024
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Not at all the colour i asked for
GESCHRIEBEN VON:
Carly S.
23. September 2024
Luckily i did a strand test before applying this colour all over!
I mixed up the contents as directed and it looked very red...not at all like the colour i asked for. So decided to do a strand test....well im glad i did. My hair strand went BRIGHT RED!!
If i had applied this all over and ended up with bright red hair i would have been fuming!
Still not happy that i have paid for a hair dye that I can not now use
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Flor G.
23. September 2024
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No cubrio mis canas
GESCHRIEBEN VON:
Flor G.
23. September 2024
Aplique el tinte conforme las instrucciones y no cubrio mis canas.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cynthia R.
22. September 2024
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UNSEALED
GESCHRIEBEN VON:
Cynthia R.
22. September 2024
I was so excited to get my Esalon Hair color. Well this is not what expected. Hair color was spilled all over! Total huge mess. I want a refund. Very unsatisfied.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mayra V
21. September 2024
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No agarra el color
GESCHRIEBEN VON:
Mayra V
21. September 2024
No tiñe el cabello y mucho menos las canas
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle O.
21. September 2024
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Wrong red
GESCHRIEBEN VON:
Michelle O.
21. September 2024
I wanted to like this but no. First, the color was too runny after mixing. It was dripping down my neck. Second, I told the colorist to stay away from the bluish dark red. Unfortunately, that’s what I got. It’s way too dark and no bright red like I asked for. Third, the entire step where you have to mix the remainder of color with water and dump on your head then massage in…that was an entire waste of time and ended up being one big mess. Sorry salon, this is not for me. I’m going back to Madison Reed.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dominguez B
20. September 2024
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La couleur
GESCHRIEBEN VON:
Dominguez B
20. September 2024
la couleur rien a voir a ce que j'ai demandé couleur trop foncé ça tire sur le roux qui ne me va pas déçu et en colère 😡
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ronelia L.
20. September 2024
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It was nice but
GESCHRIEBEN VON:
Ronelia L.
20. September 2024
I was kinda disappointed with the outcome. It’s not the color I had in mind - dark brown and i wanted the lighter one. I was really excited with your products though.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Margaret H.
20. September 2024
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The developer leaked all inside the box!
GESCHRIEBEN VON:
Margaret H.
20. September 2024
The developer leaked all inside the box, so I couldn't try this adjusted color formula to see how it came out. That was a waste of $35! Disappointed
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Miss C P.
18. September 2024
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Colour came out Black not brown or copper or red.
GESCHRIEBEN VON:
Miss C P.
18. September 2024
I've been with esalon for a while now and never had any previous issues with the hair dyes I have had so this is a first.
I opted for a colour change dark brown copper red which was agreed with the colourist.
Put this onto my hair within 2 washes the red faded and left a cool dark black overall colour on my hair (not happy to say the least) Black hair does not suit me or my skin tone.
Sent an email via customer services, no response, rang the customer services explained the situation and how unhappy I am, the person who I spoke to was rude, no customer services manners/skills at all (work on that)
I was then offered a free colour which I declined no red colour is going to sit ontop of black hair so your alternative was not accepted, I asked for a refund which I was granted, however due to your mistake and how unhappy as a consumer I am you should of as well offered me a gesture of goodwill, which you did not do.
Poor customer services.
Unhappy customer due to the colour not being correct I can even upload you a photo of the black hair if you like to show you this hair dye is not the colour its suppose to be (black) which I did not order black.
And long time to deal with my enquiry had I not chased it up myself.
I do not recommend this esalon any longer due to the faults listed above and poor customer services.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Aurelie V.
18. September 2024
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Coloration qui a des reflets doré, ne couvre pas les cheveux blanc
GESCHRIEBEN VON:
Aurelie V.
18. September 2024
Une des pire expérience de coloration, elle a des reflets doré alors que ce teint là n'en contient normalement pas, elle ne couvre absolument pas les cheveux blancs, de plus vous volez les gens en les abonnants a des commandes toutes les 3 semaines sans leur accord !!!! Honteux
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Toma S.
17. September 2024
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Unsucribe
GESCHRIEBEN VON:
Toma S.
17. September 2024
Please can you cancel my from this site? I order once , and you keep continue ordering . Please unsucribe my !!!!
2 von 2 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mia C
17. September 2024
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Second order taking forever to ship.
GESCHRIEBEN VON:
Mia C
17. September 2024
My first order shipped in days. My second order has been a nightmare. I’m still waiting for it to ship and it’s been a week.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sinead M.
16. September 2024
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Still no sign of order
GESCHRIEBEN VON:
Sinead M.
16. September 2024
Order placed on the 1st of September apparently shipped on the 6th and still no sign of it. Can’t get in touch with customer service and tracking details not working !!
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sue C.
16. September 2024
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Disapponted
GESCHRIEBEN VON:
Sue C.
16. September 2024
I am disappointed with the colour, it is not blonde at all! I am going to cancel for the time being, thank you for the assistance.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Saraletha S.
16. September 2024
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NOW I'M BALD
GESCHRIEBEN VON:
Saraletha S.
16. September 2024
I woke up the next morning and had a big ball spot in the top of my head. Had to cut all my hair off because I couldn't cover up the bald
spot it was so evident. I did not want to go bald. Now I have to walk around like this wigs are too expensive.
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GESCHRIEBEN VON:
Blanca M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Caroline B.
16. September 2024
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Problème de couleur
GESCHRIEBEN VON:
Caroline B.
16. September 2024
J avais commandé un châtain clair cuivré et me voilà quasi acajou. Beaucoup plus foncé et roux que ce que j attendais
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
C DKC
15. September 2024
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missing material
GESCHRIEBEN VON:
C DKC
15. September 2024
Nice color and items received on 1st purchase HOWEVER, just received 2nd purchase last week and went to start my hair day before work, and one of the items that helped me a lot was the application brush. Unfortunately, there was no application brush sent this time so, not sure that I'll keep getting this product if I cannot depend on receiving all of the items.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Beyza K.
15. September 2024
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Color didnt match with my natural dark brown color and grays are not covered
GESCHRIEBEN VON:
Beyza K.
15. September 2024
I have a dark brown hair with few grays which is the reason i dye my roots mostly without full coverage. The amount of the product included in the set is more than i needed and i put everything in the color bottle into developer i had to use it all at once. I should have combined the color and developer outside of the developer’s bottle. But then i had select roots coverage only so I thought the amount would be customized for that too. I could definitely used it two times then could have been well worth assuming it actually worked. I ended up having a red hue in the roots and where i used rest of it randomly in my hair i have now dark red highlights without any coverage in grays. I added a note and pictures for my second order as I still want to give it a try and if it works better this time i will update my review and continue my subscription. Otherwise i will have to cancel it. Also i added the new root concealer like a powder one with my order which is completely useless for $18. It doesnt stick on the hair itself but the scalp only. I end up having a big dark mark in my scalp while grays are visible and looks so obvious. System doesnt allow me to submit a review for that item.. but wanted to mention about that here as i had high expectations based on its price. Overall the box the set comes in very appealing made me feel very special and the root concealer comes in a high end durable container with a mirror but both items in my order didnt meet with my expectations. If it worked i wouldnt care about its high end price too but if i will end up wasting my time and money without satisfying results then no reason for me to stay as the customer. I will come back to provide an update after I receive and try the color set with the requested updates to the color.
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GESCHRIEBEN VON:
Blanca M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Helen A.
14. September 2024
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Different custom colour delivered then requested
GESCHRIEBEN VON:
Helen A.
14. September 2024
I ordered a copper all over colour to cover previously highlighted hair. I received a golden brown for roots only. Will not buy from eSalon again.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Florence S.
14. September 2024
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Un peu déçue
GESCHRIEBEN VON:
Florence S.
14. September 2024
La couleur est juste celle que je souhaitais mais dommage il a fallu un shampoing pour que mes cheveux blancs sur les tempes réapparaissent et au deuxième shampooing les reflets roux ont refait surface. Je tente encore une fois et je verrais.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Gina F.
13. September 2024
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Disappointed
GESCHRIEBEN VON:
Gina F.
13. September 2024
Just got my package today. I was so excited until I opened the package the dye was spilled all over the items inside the box! I only gave one star to place the review. Otherwise I’d give it no stars.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer M.
13. September 2024
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My shipment was completely destroyed
GESCHRIEBEN VON:
Jennifer M.
13. September 2024
Came home to my package today and it had been crushed and leaked soaking through the box. I’m going to have to consider buying products locally. A complete waste of my money. Very disappointed.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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