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Color Set
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67'669 Avis clients vérifiés |
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Trier selon : |
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Poor supportDur to lack of support I did not use the product. I actually needed to send it back and try a different formula. I was told yo just test it on a strand. Well if it’s too dark I would have permanent color in my hair, even a strand. I have very long hair… so no. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRachel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Don’t buyThe colorist are not helpful. When I called to get clarity about highlights she was not helpful and acted like I was bothering her. If you’re trying to cover gray don’t use this product. Gray comes back very quickly and the color isn’t great. Prices keep going up. I went to Sally’s and found much better color for gray and much cheaper. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSelena - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't cover grayI was very dissapointed with this purchase because my gray wasn't covered at all. I can't tell it did anything at all! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Rich color, great gray coverageI have struggled with salon colorists for years to try to get exactly the color I wanted, and eSalon came through for me! I had given up coloring my hair during the pandemic, so I had a LOT of growth to cover. I was thrilled to find such a rich, intense auburn-red that did a great job on my previously almost completely gray hair. It took 20 years off my appearance! The kit came with everything I needed, the instructions were clear, and the process was simple. It was a third of the price of a salon color, with results that were even better. 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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loved this productit was easy to use and it left my hair very natural looking and shiny and soft! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Good productHave used this hair colour three times now. I like the colour although it can look brassy, which I see I am advised to buy a top up colour to reduce - so much for individually personalised colouring! It is also rather light on after colour conditioner. On the first occasion I just used the one provided in the pack - not enough, I have to use more. Come on eSalon, step up to your own promises! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Jac! We are sorry to hear that your color hasn't met your expectations. Please check your emails, we have just back to you to help you further. |
ColorThe color would've been great had I not ordered one with more red than brown as my natural hair is between a medium and dark brown, but once I'm in the sun or even bright office lighting, then the red is plain to see. This was a little too much red for me, but again that's my fault, not the colorist. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Did not workIt did nothing to color my Grey's. I've gotten better results with Loreal products. I do not want any more products from you 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebra - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Bin sehr zufriedenDie Farbe hat tolle Farbpigmente. Leuchtet schön, und pflegt die Haare besser wie vieles was ich vorher probiert hatte. 5 sur 6 personnes ont trouvé cet avis utile. Et vous ? |
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Just what I hoped forThis added some life back to my color in time for fall. I was feeling like I needed more intensity in my color as the autumn colors changed around me. This did it without making the changes too abrupt. Just right! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |