67'669 Avis clients vérifiés |
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Medium chestnut copper colourLovely colour, non staining, feels lovely and soft. I only used it today so I can’t say if it stays in well or not yet, but very happy so far 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair coloringGot most of the red out,so happy with the color and like no harsh smell to the product! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorI love the color but after about 2 weeks the color starts to fade and my grays are becoming noticeable again. Is this a permanent color or does it wash out quickly? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRegina - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ColorI expressed that I use 2 colors 5 and 6 mixed, I received just a 5, to dark, now I have to go have highlights put in to correct this. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDinna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
HorribleFirst one i had come in, exploded and had very high temperature. I got a second one sent in as a refund, but the second one that came in and did the same, neither had worked and did any color darkening on my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAutumn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
PerfectI love this product to cover my gray roots. The color is amazing & its salon quality color! It’s easy for me to do at home & I don’t have to go to the salon anymore! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice colorAnd coverage, grays disappear. I am going for a bit lighter color next time but my hair feels nice and washes up beautiful. I'm glad I found you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Colour match to dark, ordered copper hair came out blackHair came up much, too dark, ordered copper. My hair came out black. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Jacqueline! We are sorry to hear that the color was too dark. Please check your emails, your colorist has got back to you to help you further. |
ColorColor coverage isn’t great 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGeorgia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Pedido no llegaHice un pedido con fecha de entrega de acuerdo a su información para el día 12/2 pero aún no lo he recibido. Al ingresar a la página para rastrearlo me dicen que ya fue entregado pero no lo he recibido. Agradezco me puedan ayudar o si hay algún lugar en el que lo pueda recoger. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Francy! Sentimos que tu pedido no haya llegado todavía. Revisaremos lo ocurrido, y te enviaremos un email con todo tipo de detalles. |