67'669 Avis clients vérifiés |
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Leaked all over the packageThe colorant leaked everywhere. What's more annoying is a let esalon know this and no response. love the color/price point, but that was a mess. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNolaborn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just fairIt's just fair. My hair looks dry. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoyce - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the color!Colorist Mindy P. listened to my request and created a great blend for me. I am very happy with the result. 6 sur 7 personnes ont trouvé cet avis utile. Et vous ? |
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Love my colorist!I wish I could dye my hair once a week!!! This system m Not only is the perfect color but my hair is sooo shiny and the texture is even so much better!!! Using for more than 2 years and won’t ever go back to the salon for hair dye!!! 3 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect MatchThe coloring pkg was a perfect match to my original order. 4 sur 6 personnes ont trouvé cet avis utile. Et vous ? |
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Haven’t receivedI cannot rate this, as I’ve yet to receive it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Maryann - We’re truly sorry that your order has not arrived. Upon reviewing your tracking information, it looks like the order has been marked as delivered. We have reached out to you via email to see what we can do about remedying this situation. We look forward to your response. |
PERFECT COLOR MATCHColor was perfect. I did not use all the product and plan to only process half the product on next treatment. It looks super dark when applying, which scared me, but the color is perfect and lasted 3 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not enoughMy hair turned out horrible! If you have long hair and it's thick, not for you! My order barely covered my roots and maybe 5 inches of my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Diane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
GrayI'm sorry to say that the color is not depositing on my hair. if it does it is just a light brown so my roots are light brown or still gray. There are also light brown bloches all over my hair. I know you have worked very hard to try to get things right but I don't think your product is going to work for me. Thank you for your hard work. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Cheryl - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email for further feedback and to provide information regarding your eSalon account. Thank you for giving us a try! |
Waste of time and moneyNot only did it turn my roots orange (not the color I chose) and the rest a dark almost black, my greys aren’t covered and the 100% guarantee? Bogus! It says you can return the “unopened” box. 😐 Ladies, check the rating on Better Business Bureau BEFORE you buy it…I didn’t 😞 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Melissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Happiness Guarantee is valid until 30 days after purchase. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |